Forgot your login password or looking to enhance your account's security on Shopify? No worries! Resetting your password is a simple process. As a store owner, you have the authority to reset both your own password and initiate password resets for your staff members.
Resetting a password on Shopify is a straightforward process, even when two-step authentication is enabled. The steps for password reset remain the same in both scenarios.
How to Reset a Forgotten Password?
Learn how to reset a forgotten password on Shopify by following these simple steps on desktop, iPhone, or Android.
On Desktop
Access the Shopify login page, input your store address, and click Next.
Type in your login email and click Next.
Select Forgot password?.
Provide the email associated with your Shopify account.
Press Reset password.
Check your email for a password reset link and click Reset password in the message.
Input your new password in the Confirm password field.
Click Reset password again.
Return to the Shopify login page and sign in using your updated password.
On iPhone
On the Shopify app login screen, click Forgot password?.
Type in the email address associated with your Shopify account.
Click Done.
Check your inbox for an email containing a password reset link and click Reset password.
Input a new password on the password-reset screen opened in your iPhone's browser.
Re-enter your new password in the Confirm password field.
Click Reset password.
Return to the Shopify app and sign in using your newly created password.
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On Android
On the Shopify app login screen, select Forgot password?.
Input the email associated with your Shopify account.
Press Done.
Check your inbox for an email containing a password reset link and click on Reset password.
- Enter a new password in the password-reset screen, which opens in your Android's browser.
Re-enter your new password in the Confirm password field.
Click on Reset password.
Return to the Shopify app and sign in using your updated password.
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Note
For security purposes, create unique passwords for each account and avoid using the same password for multiple accounts, even if they're related.
How to Change Your Password?
Click on your username and account picture in your Shopify admin dashboard.
Select Manage account.
Navigate to Security > Change your password.
On the password-reset screen, input your current password and create a new password.
Type your new password once more in the Confirm password field.
Click on Change password.
- Visit your Shopify login page and sign in using your updated password.
On iPhone
In your Shopify admin, click on Store followed by Settings.
Click Manage account located under your username.
Select Change your password under the Security section.
Your iPhone's browser will open the password-reset screen. Input your current password and create a new password.
Re-enter your new password in the Confirm password field.
Click Reset password.
Open the Shopify app and sign in using your updated password
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On Android
Access your Shopify admin by clicking on Store > Settings.
Click on Manage account found under your username.
Select Change your password in the Security section.
On the password-reset screen in your Android browser, enter your current password and a new unique password.
Re-enter your new password in the Confirm password field.
Click on Reset password to complete the process.
- Open the Shopify app and log in using your updated password.
NOTE
Ensure each of your passwords is unique. Avoid using the same password for multiple accounts, even if related.
How to Reset Staff Passwords?
- Click Settings in your Shopify admin, followed by Users and permissions.
Click the staff member's name.
Find the RESET PASSWORD section and click Email instructions. This action sends an email to the staff member containing instructions on resetting their password.
On iPhone
- Access Store > Settings from the Shopify app.
- Tap Users and permissions under Store settings.
Select the staff member's name.
Click Email instructions in the RESET PASSWORD section. The staff member will receive an email containing instructions on how to reset their password.
On Android
- Access the Shopify app and navigate to Store > Settings.
- Select Users and permissions under Store settings.
Click on the staff member's name.
Find the RESET PASSWORD section and click Email instructions. The staff member will receive an email containing password reset instructions.
Frequently Asked Questions and Answers (FAQ's)
1. Can resetting my password enhance the security of my Shopify account?
Yes, resetting your password can help enhance the security of your Shopify account. It's always a good practice to regularly update your password to protect your store and personal information.
2. Can I reset my own password as a store owner on Shopify?
Absolutely! As a store owner, you have the authority to reset your own password on Shopify. This gives you full control over your account's security.
3. What is the best practice to follow while choosing passwords for Shopify accounts?
To ensure strong security, it is recommended to create unique passwords for each of your accounts on Shopify. Avoid using the same password for multiple accounts, even if they are related.
