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How projects work

From a posted project to an agreed job

Four screens, two people. The store owner posts, experts reply publicly with a short note, and the first proper conversation happens in the existing messages inbox — nothing new to learn, no bidding, no payments.

Store ownerPosts a projectPublic on the projects board. Contact details hidden.
ExpertSends a replyA few lines. Signed in only. One reply per project.
Store ownerOpens a conversationReply becomes a message thread, with the project attached.
BothAgree off-platformOwner marks the project hired and it closes.
1

Expert replies to a project

Expert view

On the project detail page, signed-in experts get one reply box. Short, plain text, no attachments and no price field — the goal is to start a conversation, not to submit a bid.

Project detail — signed in as Pixel Stack
Open

Rebuild our product page template on Dawn

MFMarlow & Field · Bristol, UK · posted 2 days ago

We sell furniture and the current product page cannot handle variants with different lead times. Looking for someone to rebuild the template properly rather than patch it again.

Theme & designDawn2–4 weeks£2k–5k
Your reply
Say how you would approach it and whether you have done it before. Marlow & Field sees your profile alongside this.
We rebuilt exactly this for two furniture stores. Lead times per variant needs a metafield, not an app — happy to show you both builds and what we would do differently for you.
218 / 600
2

Owner reads the replies

Store owner view

All replies sit under the project in the owner dashboard. Nothing is ranked or scored. The owner opens a conversation with the ones worth talking to and ignores the rest.

Replies to “Rebuild our product page template”
6 replies
2 unread
PSPixel StackNew
We rebuilt exactly this for two furniture stores. Lead times per variant needs a metafield, not an app…
2h ago
NWNorthwaveNew
Dawn product templates are our main work. We would start by mapping your variant matrix…
6h ago
ACAnchor Commerce
Available from next week. Could do this as a fixed two-week piece of work.
1d ago
RBRedbrick Studio
Sent you our furniture case study — similar lead-time problem, solved with metafields.
1d ago
3

The conversation happens in messages

Both sides

“Message” opens the normal ShopDigest inbox with the project attached to the top of the thread, so neither side has to re-explain what it is about. This is the same inbox used for every other conversation on the site — projects do not get a separate messaging system.

Messages — signed in as Marlow & Field
Inbox
PSPixel StackSent. The second one has…
NWNorthwaveCould you share your theme…
ACAnchor CommerceThanks for coming back to…
PSPixel StackReplied to your projectRe: Rebuild our product page template on Dawn
Conversation started from a reply to your project · 2 days ago
We rebuilt exactly this for two furniture stores. Lead times per variant needs a metafield, not an app — happy to show you both builds and what we would do differently for you.
This is the closest to what we need. Can you send the two builds you mentioned?
Sent both links. The second one had the same lead-time problem you have, so that is the closer example.
Looked through them. What would this cost and when could you start?
Three weeks of work, we could start on the 18th. I will send a scope and a price today.
Write a message…
4

The owner closes the project

Store owner view

Terms are agreed between the two of them — ShopDigest does not quote, invoice or hold money. The owner marks who they hired, which closes the project, stops new replies and lets everyone who replied know where it landed.

My projects — close project

Rebuild our product page template on Dawn

6 replies · 3 conversations · posted 2 weeks ago
Close this project
Who did you end up working with? This is optional, but it is how other owners see who actually gets hired.
PSPixel Stack
NWNorthwave
Someone from outside ShopDigest
Everyone who replied is told the project is closed.
Who can message whom

An expert cannot message an owner out of the blue. The only way in is a reply to a project, and only the owner can turn that reply into a conversation. Once a thread exists, both sides can write freely.

What the owner is told

New replies show as a notification and a count on the dashboard. Digest by default — one email a day rather than one per reply, so a popular project does not flood the inbox.

What stays public

The project and the number of replies are public. The reply text and every message are private between the two of them.