ChatBot by Text Shopify App Alternatives December 2025
Are you currently using ChatBot by Text for your Shopify store, but you're curious about other options available in the market? Look no further! We present you with 77 outstanding alternatives to ChatBot by Text, carefully selected to meet a variety of e-commerce needs.
Top ChatBot by Text alternatives
- Chatty AI Chatbot & Live Chat:
Boost customer support with livechat by AI chat bot and FAQs
- Tidio ‑ Live Chat & AI Chatbot:
Live chat is enhanced with chatbots for superior customer support.
- SB: Helpdesk, Live Chat & FAQs:
FAQ page, ticket system, live chat, support chatbot, tabs
- Gorgias: Helpdesk, Chat & FAQ:
Better customer satisfaction. Simpler processes. Quick profit increase.
- Re:amaze AI Helpdesk & Chat:
Customer service includes chat support, chatbots, ticketing, customer relationship management, and frequently asked questions.
- tawk.to Live Chat:
Chat with website visitors as they browse live.
- Wizybot ‑ AI Chatbot:
Automatize customer support requests with ChatGPT AI
- LunaChat Conversion AI ChatBot:
Automate your live chat support with human-like AI
- NestDesk Live Chat & Helpdesk:
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
- Omnichannel Marketing &Support:
Automate marketing, cart recovery & support with BusinessOnBot
Chatty AI Chatbot & Live Chat
Boost customer support with livechat by AI chat bot and FAQs
Free Trial: 7 days
Pros
Consistently praised for quick, efficient, and friendly assistance, often resolving issues in minutes.
The app is intuitive and easy to navigate, with a clean layout that simplifies setup and use.
Effortlessly integrates with Shopify and other platforms, enhancing customer support workflows.
Cons
Some users experienced delays or failures in receiving instant message alerts on older devices.
Store Owner's Tip
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1330
SD Points
7.97%
Market Share
Tidio ‑ Live Chat & AI Chatbot
Live chat is enhanced with chatbots for superior customer support.
Free Trial: 7 days
Pros
Consistently praised for being responsive, helpful, and friendly.
Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.
Users appreciate the seamless communication with customers, boosting engagement and sales.
Cons
Complaints about unclear or misleading pricing tiers and hidden costs.
Store Owner's Tip
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846
SD Points
5.25%
Market Share
SB: Helpdesk, Live Chat & FAQs
FAQ page, ticket system, live chat, support chatbot, tabs
Free Trial: 3 days
Pros
The app is consistently praised for its intuitive setup and straightforward navigation.
Users highlight the clean, polished look of the FAQ pages it generates.
Many reviews note the ability to create and deploy FAQ pages in minutes.
Cons
Users express frustration over restricted styling options (e.g., fonts, colors) without coding.
Store Owner's Tip
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8
SD Points
7.94%
Market Share
Gorgias: Helpdesk, Chat & FAQ
Better customer satisfaction. Simpler processes. Quick profit increase.
Free Trial: 7 days
Pros
The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
Cons
Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
Store Owner's Tip
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259
SD Points
2.99%
Market Share
Re:amaze AI Helpdesk & Chat
Customer service includes chat support, chatbots, ticketing, customer relationship management, and frequently asked questions.
Free Trial: 14 days
Pros
Consolidates customer communications from email, social media, live chat, and other platforms into a single interface.
Streamlines customer service with automated workflows, intents, and response templates.
Highly responsive and knowledgeable support team, frequently praised for quick resolutions.
Cons
Some users find the reporting tools restrictive and request more advanced analytics.
Store Owner's Tip
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24
SD Points
1.06%
Market Share
Pros
The app offers extensive functionality at no cost, including live chat, analytics, and customization options.
Users report easy installation and smooth compatibility with Shopify and other platforms.
The accompanying mobile app allows users to manage chats on the go.
Cons
Uninstalling the app often leaves residual code, causing widgets to remain visible.
Store Owner's Tip
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110
SD Points
0.66%
Market Share
Wizybot ‑ AI Chatbot
Automatize customer support requests with ChatGPT AI
Pros
The app effectively handles customer inquiries, freeing up time for human teams and providing 24/7 assistance.
The clean, easy-to-navigate design makes setup and usage straightforward, even for non-tech-savvy users.
Users can tailor the bot to their specific business needs, including handling complex interactions and product recommendations.
Cons
Some users reported problems with closing or minimizing the chat widget, especially on mobile devices.
Store Owner's Tip
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33
SD Points
0.87%
Market Share
LunaChat Conversion AI ChatBot
Automate your live chat support with human-like AI
Free Trial: 7 days
Pros
Responsive and helpful after-sales service.
Intuitive design with easy navigation and functionality.
Cons
Inaccurate or inconsistent details about app features provided prior to installation.
Store Owner's Tip
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1
SD Points
6.73%
Market Share
NestDesk Live Chat & Helpdesk
Provide excellent customer service during the holiday/ Black Friday Cyber Monday to increase sales.
Free Trial: 7 days
Pros
Consistently praised for fast, personalized, and effective assistance.
Intuitive design and ease of use, especially for beginners.
Works well with platforms like Shopify for order and product imports.
Cons
Some users noted missing tools like pre-made Q&A or visitor notifications.
Store Owner's Tip
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1
SD Points
0.38%
Market Share
Omnichannel Marketing &Support
Automate marketing, cart recovery & support with BusinessOnBot
Free Trial: 7 days
Pros
The app offers a wide range of tools for WhatsApp and Instagram marketing, including automation, analytics, and campaign management.
The platform is intuitive and easy to navigate, with a clean layout and straightforward setup.
Smooth integration with WhatsApp, Instagram, e-commerce platforms, and CRM tools enhances workflow efficiency.
Cons
Some users expressed anticipation for a mobile app version, currently unavailable.
Store Owner's Tip
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2
SD Points
0.40%
Market Share
Showing 1-10 out of 77
About ChatBot by Text
ChatBot by Text is a versatile Shopify app designed to help achieve the purpose: “Add a chatbot to your store easily. This will help increase customer interaction and sales.”. This Shopify app is listed under Chat category. It has garnered over 1 reviews with an average rating of 5 stars from Shopify merchants.
Some of its key features include:
- ✅ChatBot-Shopify Integration: Connect ChatBot to Shopify easily with just a few clicks.
- ✅Customizable Shopify Bot: Use a Shopify bot template that you can customize.
- ✅Customized Greetings: Greet visitors on your website with personalized messages.
- ✅Product Recommendations: Show customized product suggestions in the chat.
- ✅Chat Widget Customization: Change your Chat Widget to match your store's style.
Besides, ChatBot by Text is known for its The app supports extensive personalization and adapts well across multiple domains and languages., The AI-powered chatbot is easy to configure and provides accurate responses regarding products and offers..
Why Consider ChatBot by Text Alternatives for Shopify?
While ChatBot by Text may have its unique features and benefits, it's essential to periodically reevaluate your options to ensure that you're using the best tools to optimize your online store. Here are some reasons why you should explore ChatBot by Text alternatives:
Diverse Needs: What worked initially with ChatBot by Text may not fully address your current needs. By considering ChatBot by Text alternatives, you can find apps that are better suited to your changing objectives.
Budget Constraints: While considering alternatives to ChatBot by Text can impact your budget significantly. Some alternatives offer similar functionality at the same or reduced pricing level, while others may provide increased pricing but with added features that justify the investment.
Compatibility Issues: If you have encountered compatibility issues with ChatBot by Text or have concerns about its integration with other essential tools and themes, exploring ChatBot by Text alternatives can help you find apps that offer better compatibility and ease of use.
Feature Enhancement: Alternatives to ChatBot by Text may offer innovative features that can give your Shopify store a competitive edge. By exploring these alternatives, you can tap into new capabilities and stay ahead in the dynamic e-commerce landscape.
In the following sections, we'll introduce you to some of the top alternatives to ChatBot by Text.
Overview of the Best ChatBot by Text Shopify Alternatives
There are several alternatives in the Shopify app store that can seamlessly replace or complement ChatBot by Text. Whether you are looking for a change or just exploring your options, you are bound to find the perfect fit for your Shopify store. We have listed the top Shopify ChatBot by Text alternatives based on their popularity and average rating.
| App Name | Developer | Starting Price | Free Plan | Reviews |
|---|---|---|---|---|
| Chatty AI Chatbot & Live Chat | Chatty (By Avada) | $0/month | Available | 4.9 (1,629) |
| Tidio ‑ Live Chat & AI Chatbot | TIDIO LLC | $0/month | Available | 4.7 (1,091) |
| SB: Helpdesk, Live Chat & FAQs | Shark Byte, Inc | $0/month | Available | 4.6 (329) |
| Gorgias: Helpdesk, Chat & FAQ | Gorgias Inc. | $10/month | Unavailable | 4.3 (592) |
| Re:amaze AI Helpdesk & Chat | Reamaze | $29/month | Unavailable | 4.5 (175) |
| tawk.to Live Chat | tawk.to | $0/month | Unavailable | 3.0 (88) |
| Wizybot ‑ AI Chatbot | Wizybot Inc | $0/month | Available | 4.8 (167) |
| LunaChat Conversion AI ChatBot | Golden App Ecom | $7.99/month | Unavailable | 3.3 (10) |
| NestDesk Live Chat & Helpdesk | NestScale | $0/month | Available | 4.8 (32) |
| Omnichannel Marketing &Support | BusinessOnBot | $4.99/month | Unavailable | 5.0 (85) |
Have a Closer Look at the Best Alternatives to ChatBot by Text
Now let us jump in and check out these top ChatBot by Text alternatives.
1. Chatty AI Chatbot & Live Chat
4.9
(1,629)
Install Now
Our experts are here to help you.
2. Tidio ‑ Live Chat & AI Chatbot
4.7
(1,091)
Install Now
Our experts are here to help you.
3. SB: Helpdesk, Live Chat & FAQs
4.6
(329)
Install Now
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4. Gorgias: Helpdesk, Chat & FAQ
4.3
(592)
Install Now
Our experts are here to help you.
5. Re:amaze AI Helpdesk & Chat
4.5
(175)
Install Now
Our experts are here to help you.
6. tawk.to Live Chat
3.0
(88)
Install Now
Our experts are here to help you.
7. Wizybot ‑ AI Chatbot
4.8
(167)
Install Now
Our experts are here to help you.
8. LunaChat Conversion AI ChatBot
3.3
(10)
Install Now
Our experts are here to help you.
9. NestDesk Live Chat & Helpdesk
4.8
(32)
Install Now
Our experts are here to help you.
10. Omnichannel Marketing &Support
5.0
(85)
Install Now
Our experts are here to help you.
How to Choose the Right ChatBot by Text Alternative for Your Shopify Store
Choosing the right alternative to ChatBot by Text for your Shopify store is a crucial decision that can significantly impact your e-commerce operations. To help you make an informed choice, consider the following factors.
Identify Your Needs: Make a list of features, integrations, or improvements you seek in a ChatBot by Text alternative. Understanding your needs will serve as a guide when evaluating alternatives.
Compare Features: Compare the features of each alternative to ChatBot by Text and see how they align with your needs. Pay attention to unique functionalities that may differentiate one alternative from another.
Check Reviews and User Feedback: Look for reviews from Shopify store owners who have used the ChatBot by Text alternatives you are considering. Pay attention to both positive and negative comments to get a well-rounded view.
Pricing: Consider your budget and choose a ChatBot by Text alternative that fits within your financial constraints. Some alternatives may be cost-effective, while others may be feature-rich but come at a higher price.
Scalability: Consider the long-term scalability of ChatBot by Text alternatives. Choose an alternative that can adapt to your growing store needs.
Trial Period: If available, take advantage of any trial periods offered by ChatBot by Text alternatives. Hands-on experience is invaluable in assessing usability, compatibility with your Shopify setup, and overall user-friendliness.
Support and Updates: Research the responsiveness of the support team behind each ChatBot by Text alternative. Ensure that the alternative you choose has a responsive support team and receives regular updates.
Remember that the best ChatBot by Text Shopify alternative will address your current requirements and position your store for future success.
More Information on ChatBot by Text Shopify Alternatives
As you embark on your journey to find the perfect ChatBot by Text alternative, the right choice can elevate your Shopify store's performance, enhance your customer shopping experience, and position you for growth in the competitive e-commerce landscape.
We've introduced you to a curated list of top ChatBot by Text alternatives, each with its own strengths and advantages. Whether you're seeking a cost-effective solution or a feature-rich paid alternative, you have plenty of options to choose from.
Choosing the right ChatBot by Text alternative requires careful consideration of your specific requirements, budget, and long-term goals. You can gain deeper insights into your selected apps by visiting our app comparison page. If you need expert guidance, ShopDigest can help you navigate this process effectively, from identifying your needs to assessing compatibility and support.
ChatBot by Text Shopify Alternative Installation
There are thousands of ChatBot by Text alternatives with different installation instructions, integration complexities, and customization levels. Our team at ShopDigest is here to assist you every step of the way. Installing your chosen app is a breeze with our service, ensuring a seamless integration into your store's ecosystem.
What's included
- Safely install/uninstall Shopify alternative app of your choice
- App integration with any theme as per specification
- Configurations & setup
- Assured support and guidance
- Get discount offers (not guaranteed)
What's not included
- Shopify ChatBot by Text alternative app subscription cost
Connect with us to harness the full potential of your selected ChatBot by Text Shopify Alternative without any hassle.
Frequently Asked Questions for ChatBot by Text Shopify Alternatives
Free Alternatives to ChatBot by Text
Looking for a no-cost alternative to ChatBot by Text? We've curated a list of free ChatBot by Text alternatives that provide a wide range of functionalities at no charge. It's perfect for startups and small businesses looking to maximize their e-commerce potential without paying a penny. Check out the full list here.