After Hours - AI Chatbot - a Shopify App, made by us
After Hours helps merchants provide consistent customer support when their team is unavailable. The app automatically answers common questions, guides shoppers through store policies, and assists with order lookups to reduce support delays. It also helps customers add products to their cart, update their cart, and continue shopping without waiting for live agents.
Project details
- ServiceAI
- Partner
- On The Road Agency, Manchester & West Midlands · 5 from 26 reviews · Shopify partner since 2016
What was delivered
AI-generated- AI chatbot app for Shopify
- Automated answers to common customer questions
- Store policy guidance for shoppers
- Order lookup assistance
- Add-to-cart and cart update actions in chat
Inside the project
AI-generatedWritten by ShopDigest AI from On The Road Agency, Manchester & West Midlands’ description and project images.
An agency-built AI chatbot for Shopify support gaps
After Hours is a Shopify app that On The Road Agency, Manchester & West Midlands made itself, rather than a build for a client store. It is aimed at merchants whose support team is not always available, covering common questions, store policies and order lookups so that shoppers do not have to wait for a reply.
Adding and updating cart items from the chat
Besides answering questions, the chatbot can act for the shopper. It adds products to the cart and updates the cart, so customers can keep shopping without waiting for a live agent. On The Road Agency describes the aim as consistent customer support and fewer support delays.
About the partner
On The Road Agency, Manchester & West Midlands is a Shopify Select Partner based in Leamington Spa, United Kingdom, and has been a partner since 2016. It has a 5 rating from 26 reviews and serves clients in the United Kingdom, United States, United Arab Emirates, Saudi Arabia and France.
Frequently asked questions
AI-generatedWho made the After Hours AI chatbot app for Shopify?
After Hours was made by On The Road Agency, Manchester & West Midlands, which lists it in its Shopify Partner portfolio as an app the agency built itself.
What does the After Hours Shopify chatbot do for merchants?
According to On The Road Agency, it answers common questions, guides shoppers through store policies and helps with order lookups. It also helps customers add products to their cart and update it without waiting for a live agent.
What does On The Road Agency charge for Shopify work?
On The Road Agency, Manchester & West Midlands lists a starting price of $400-$40000 on its Shopify Partner profile.
