Jo Mercer
Already well established, Jo Mercer engaged The Hope Factory to optimise their online sales process and usability. Redesigning their product filter, grouping similar products and adding a customised click-and-collect feature resulted in a significant increase in sales and an elegant, feature-rich website. Services: Store Redesign, UX Design, Ongoing Website Management, and Systems Integration.
Project details
- IndustryAI
- Clothing and fashion
- Partner
- The Hope Factory · 4.9 from 191 reviews · Shopify partner since 2013
What was delivered
AI-generated- Store redesign and UX design
- Redesigned product filter
- Grouping of similar products
- Customised click-and-collect feature
- Systems integration
- Ongoing website management
Inside the project
AI-generatedWritten by ShopDigest AI from The Hope Factory’s description and project images.
Reworking Jo Mercer's product filter and product grouping
Jo Mercer was already well established when it brought in The Hope Factory to improve its online sales process and usability. The work centred on redesigning the store's product filter and grouping similar products together, as part of a wider store redesign and UX design.
Custom click-and-collect for Jo Mercer shoppers
A customised click-and-collect feature was added to the store, and systems integration is listed among the services delivered. The Hope Factory reports that these changes resulted in a significant increase in sales, and it calls the result an elegant, feature-rich website.
A 2-3 year working relationship with Jo Mercer
Ongoing website management is also listed among the services delivered. In its review, Jo Mercer describes 'excellent service across our 2-3 year working relationship' and says 'Raksha and the team are always there to assist us with any queries we have or design work we need completed.'
About the partner
The Hope Factory is a Premier Shopify Partner based in Elsternwick, Australia, a partner since 2013 with a 4.9 rating from 191 reviews. It works with clothing and fashion brands and works in English and Hindi.
Frequently asked questions
AI-generatedWho redesigned the Jo Mercer Shopify store?
The Hope Factory, a Premier Shopify Partner based in Elsternwick, Australia, redesigned the Jo Mercer store, according to its portfolio.
What did the Jo Mercer Shopify store redesign include?
The Hope Factory reports that it redesigned the product filter, grouped similar products and added a customised click-and-collect feature. It also lists UX design, systems integration and ongoing website management as part of the work.
What results did The Hope Factory report for Jo Mercer's footwear store?
The Hope Factory reports that the changes resulted in a significant increase in sales for Jo Mercer.
Where is The Hope Factory based and which languages does it work in?
The Hope Factory is based in Elsternwick, Australia, and works in English and Hindi.
