LAMZU
LAMZU, a premium gaming peripherals brand, faced issues with support and sales velocity. We implemented Wilddesk and Trustoo.io to centralize support and boost engagement. Completed on time and within budget, these solutions improved response times and increased sales.
Project details
- Service
- Industry
- Electronics
- Partner
- Channelwill
What was delivered
- Support tool implemented to centralize customer support
- Engagement tool implemented to boost customer engagement
Inside the project
Centralizing support for a gaming peripherals brand
LAMZU sells gaming peripherals and was dealing with problems in customer support and sales velocity. Channelwill implemented tools to centralize support and to boost customer engagement. According to Channelwill, the work was completed on time and within budget, and the tools improved response times and increased sales.
About the partner
Channelwill is a Select-tier Shopify Partner based in Kent, United States, serving merchants in the United States, Austria, Canada, the United Kingdom and China. Channelwill works in English and Chinese (PRC).
Frequently asked questions
Who set up customer support and engagement tools for the LAMZU Shopify store?
Channelwill did. It implemented tools for LAMZU, a gaming peripherals brand, to centralize support and boost engagement.
What results did Channelwill report for LAMZU's Shopify store?
Channelwill reports that the project was completed on time and within budget, and that it improved response times and increased sales.
Where is Channelwill based, and which languages does it work in?
Channelwill is based in Kent, United States, and works in English and Chinese (PRC).
Some sections on this page were written by ShopDigest AI from Channelwill’s description and project images.
