👗 RUDSAK | Omnichannel, POS, OMS, ERP

• Custom order management system (OMS)
• Microsoft AX integration
• Inventory management across 23 stores

Stock issues in RUDSAK's omnichannel orders

RUDSAK's omnichannel order management was causing stock issues, and those issues were leaving customers dissatisfied. To fix this, Diff developed a custom order management system (OMS) that integrates Microsoft AX, the ERP named in the project title. The goal was efficient inventory management across all 23 RUDSAK stores.

53% fewer delayed orders across 23 stores

Diff reports that the custom OMS cut delayed orders at RUDSAK by 53%. The agency also credits the system with streamlining the shopping experience and the brand's operations, saving labor costs and significantly improving customer satisfaction.

About the partner

Diff, a VML Company is a Shopify Platinum partner based in Montreal, Canada, and a Shopify Partner since 2011, with a 5-star rating from 50 reviews. It works in clothing and fashion, among other industries, and in English, Spanish, German, French and Portuguese (Brazil).

Who built the custom Shopify order management system for RUDSAK?

Diff, a VML Company developed a custom OMS for RUDSAK that integrates Microsoft AX to manage inventory across 23 stores.

What results did RUDSAK see from its custom OMS and ERP integration?

Diff reports that delayed orders fell by 53%, along with labor cost savings and significantly improved customer satisfaction.

What does Diff, a VML Company charge for Shopify projects?

Diff, a VML Company lists its starting price as "Starting from $25000".

Where is Diff, a VML Company based and which languages does it work in?

Diff, a VML Company is based in Montreal, Canada, and works in English, Spanish, German, French and Portuguese (Brazil).