Orderify ‑ Order Edit Cancel by Customer First focus
Allow customers to modify, cancel, and repeat orders themselves for improved customer satisfaction. Allow customers to quickly change, cancel, and repeat orders.
4.7
(120)
Unknown Store, Unknown Country
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
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Orderify ‑ Order Edit Cancel Charts
Track Orderify ‑ Order Edit Cancel's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Orderify ‑ Order Edit Cancel
Pros
Easy Setup: Quick and straightforward installation process with minimal effort required.
Time-Saving for Support Teams: Reduces manual workload by allowing customers to self-manage order edits and cancellations.
Customer Empowerment: Provides customers with control over their orders, enhancing their shopping experience.
Responsive Support: Timely and helpful customer service, with quick resolution of issues.
Cons
Theme Compatibility Issues: Some users experienced difficulties when switching or using certain Shopify themes.
Limited Visibility of Features: Customers occasionally struggle to find the cancel/edit options, suggesting UI improvements.
Screenshots
About the App
Allow customers to quickly change, cancel, and repeat orders.
- Order Cancellation: Your clients have the ability to cancel their orders themselves.
- Order Editing: Your customers can modify their orders themselves.
- Convenient Reorder Option: Your customers can effortlessly reorder any past purchase.
Keywords
Key Features
- Customers can cancel orders independently without contacting support.
- Customers can edit orders by modifying items or details easily.
- Past orders can be reordered with just one click.
Pricing
Orderify ‑ Order Edit Cancel Pricing Plans
Shopify Basic
$4.99/month
Unlimited for stores on "Basic plan"
Shopify
$8.99/month
Unlimited for stores on "Shopify plan"
Shopify Advanced
$24.99/month
Unlimited for stores on "Advanced plan"
Shopify Plus
$99.99/month
Unlimited for stores on "Shopify Plus"
Not sure which plan to pick? Discuss Shopify Basic or Shopify plans with us, learn about custom pricing, or get a demo.
Here's an overview of Orderify ‑ Order Edit Cancel costs for each of the plan(s):
The app offers 4 paid plan(s). The paid plan(s) offered by Orderify ‑ Order Edit Cancel: (Shopify Basic, Shopify, Shopify Advanced, Shopify Plus).
The details of the plan(s) are outlined below:
Shopify Basic: The Shopify Basic plan costs $4.99 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited for stores on "Basic plan".
Shopify: The Shopify plan costs $8.99 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited for stores on "Shopify plan".
Shopify Advanced: The Shopify Advanced plan costs $24.99 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited for stores on "Advanced plan".
Shopify Plus: The Shopify Plus plan costs $99.99 and comes with a 30-day free trial period. The plan offers a host of features, including Unlimited for stores on "Shopify Plus".
Orderify ‑ Order Edit Cancel Price Summary
| Pricing summary | From $4.99/month. Free trial available. |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 4 |
| Cost of Paid Plan(s) | $4.99, $8.99, $24.99, $99.99 |
| Free trial available | Yes, for 30 day(s) |
Orderify ‑ Order Edit Cancel Shopify App Discounts
If you are looking for discounts on Orderify ‑ Order Edit Cancel app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Customer First focus to secure better deals on the Orderify ‑ Order Edit Cancel app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Orderify ‑ Order Edit Cancel
“We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.”
“Very helpful app. Even more helpful & active support team!We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.”
“Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.”
Trusted By
Trusted by the best Shopify stores
Flo Mattress
India
shopmerchmallow
United States
skindeepbeautystore
Mexico
2pricetags
United States
Endless Blading Co.
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Stamp Lab
Australia
AMADI Jewelry
United States
Allow customers to modify, cancel, and repeat orders themselves for improved customer satisfaction.
Better customer happiness
With Orderify, customers can quickly correct errors and make changes without dealing with slow and frustrating communications with support.
Simplified customer service
Orderify removes the main reason customers reach out to support - to change or cancel orders.
More frequent reordering
Orderify allows customers to easily modify, cancel, or repeat orders through the order status page, confirmation email, or account page.
Comparison
Top Orderify ‑ Order Edit Cancel Alternatives Detailed Comparison
The table below highlights the crucial differences between Orderify ‑ Order Edit Cancel and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.7(72 reviews) | 5.0(33 reviews) | |
| Developed by | Customer First focus | Crowd Control | |
| Launch Date | 5/2/2016 | 4/9/2021 | |
| Pricing | $4.99/month, $8.99/month, $24.99/month, $99.99/month | Free, $9.99/month | |
| Objective | Allow customers to quickly change, cancel, and repeat orders. | A self-service tool for changing addresses saves both time and money. | |
| Categories | Order editing, Helpdesk | Helpdesk, Order editing | |
| Key Features & Highlights | |||
| Purpose | Allow customers to modify, cancel, and repeat orders themselves for improved customer satisfaction. | Stop shipping mistakes with a self-service tool designed for pre-orders, address updates, and typo corrections. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 94.2% | 100.0% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 2 | |
| Free Plan | Not available | Available | |
| Free Trial | Yes, for 30 day(s) | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.7 | 5.0 | |
| Total Reviews | 120 | 36 | |
| Launch Date | 5/2/2016 | 4/9/2021 | |
| SD Points | 2 | 24 | |
More Details About Orderify ‑ Order Edit Cancel
Looking to install Orderify ‑ Order Edit Cancel app on your store?
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Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Orderify ‑ Order Edit Cancel Q&A
Customer Reviews
Orderify ‑ Order Edit Cancel has an overall rating of 4.7 stars from a total of 120 reviews on the Shopify app store. Of these, 113 (94.2%) are positive, 2 (1.7%) are neutral, and 5 (4.2%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
We are using Orderify across 10 of our websites and it has saved our customer service team a lot of time and effort dealing with requests to cancel orders. Having customers being able to cancel orders on their own with the click of the button is super convenient for both us and them. During the initial set up, we had a few stylistic changes we wanted to make and Dave was able to take care of it quickly for us. From then on, it has been smooth sailing. We are very happy with this app and it’s support team.
Very helpful app. Even more helpful & active support team!We had an issue and they were super quick to address it even though we are in different time zones and ensured that we got a resolution.
Orderify is a great addition to our store! It gives customers more control over their orders, which improves their experience and saves our team time on support. The setup was quick & everything works smoothly out of the box. Definitely worth having.
I just started using this app, and it’s already been super helpful for my store. It’s really easy to set up and makes managing orders so much smoother. I’m excited to see how it helps my customers over time!
Very useful app, that improve your customer support. This app has saved my customers and my support team both time and money.
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Orderify ‑ Order Edit Cancel on your Shopify store
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Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
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Orderify ‑ Order Edit Cancel FAQ's
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