Betterdocs Faq Knowledge Base — Market Share Across Shopify App Store Groups
BetterDocs FAQ Knowledge Base's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Keyword knowledge base | 13.67%2.63 | Climbing |
| Keyword help center | 0.54%0.30 | Climbing |
| Keyword FAQ page | 0.33%0.24 | Climbing |
| Category Page builder Store design > Storefronts > Page builder | 0.32%0.06 | Climbing |
| Category Storefronts Store design > Storefronts | 0.26%0.04 | Climbing |
| Category Chat Store management > Support > Chat | 0.22%0.02 | Climbing |
| Keyword Instant answers | 0.22%0.02 | Climbing |
| Keyword Video calls | 0.19%0.08 | Climbing |
| Category Support Store management > Support | 0.16%0.02 | Climbing |
| Keyword support ticket | 0.11%0.09 | Climbing |
Showing 1-10 out of 21
Key Insights:
- BetterDocs FAQ Knowledge Base captures 13.7% of installs in knowledge base — its strongest position among the 10 Shopify groups shown (21 groups in total).
- Over the past 30 days, 10 gained share — net positive share momentum.
- knowledge base is the biggest gainer (+2.63pp) — strongest share momentum this month.
Betterdocs Faq Knowledge Base — Market Share Trend Across Top Groups
Monthly market share trajectory for BetterDocs FAQ Knowledge Base across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Keyword Knowledge Base | 12.56% | 16.15%4 | 16.57%0 | 11.00%6 | 8.38%3 | 13.67%5 |
| Keyword Help Center | 0.08% | 0.26%0 | 0.28%0 | 0.35%0 | 0.44%0 | 0.54%0 |
| Keyword Faq Page | 0.04% | 0.17%0 | 0.09%0 | 0.09%– | 0.30%0 | 0.33%0 |
| Category Page Builder | 0.16% | 0.23%0 | 0.21%0 | 0.26%0 | 0.31%0 | 0.32%0 |
| Category Storefronts | 0.13% | 0.19%0 | 0.18%0 | 0.21%0 | 0.26%0 | 0.26%– |
Key Insights:
- BetterDocs FAQ Knowledge Base's biggest share gain is in Help Center — expanded from 0.1% to 0.5% over the charted period.
- Across the 5 plotted groups, BetterDocs FAQ Knowledge Base expanded share in 2 and contracted in 3.
Top Categories Betterdocs Faq Knowledge Base Ranks In on Shopify
- Keyword knowledge base — Holds 13.7% market share in this keyword (+2.63pp this month) — BetterDocs FAQ Knowledge Base's growing footprint here.
- Keyword help center — Holds 0.5% market share in this keyword (+0.30pp this month) — BetterDocs FAQ Knowledge Base's growing footprint here.
- Keyword FAQ page — Holds 0.3% market share in this keyword (+0.24pp this month) — BetterDocs FAQ Knowledge Base's growing footprint here.
- Category Page builder — Holds 0.3% market share in this category (+0.06pp this month) — BetterDocs FAQ Knowledge Base's growing footprint here.
- Category Storefronts — Holds 0.3% market share in this category (+0.04pp this month) — BetterDocs FAQ Knowledge Base's growing footprint here.
Betterdocs Faq Knowledge Base on Shopify — Market Share FAQs
1. Where does BetterDocs FAQ Knowledge Base have the most market share on Shopify?
BetterDocs FAQ Knowledge Base captures the largest share of installs in knowledge base — 13.7% of the group's tracked install base, followed by 0.5% in help center and 0.3% in FAQ page. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is BetterDocs FAQ Knowledge Base gaining or losing share in?
BetterDocs FAQ Knowledge Base is gaining share in more groups than it's losing. knowledge base is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is BetterDocs FAQ Knowledge Base's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does BetterDocs FAQ Knowledge Base hold market share?
BetterDocs FAQ Knowledge Base appears in 21 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does BetterDocs FAQ Knowledge Base's Shopify market share update?
Share figures are recomputed weekly from the latest review data. BetterDocs FAQ Knowledge Base's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
