MAG: Form Builder Vs Helium Customer Fields: Which Shopify App Is Best For Your Store In October 2026?

MAG: Form Builder Features

Here are the salient features of MAG: Form Builder:

• ✅Users can edit and remove shopify forms builder according to their needs.
• ✅Users with the right permissions can modify existing forms.
• ✅You can quickly add suitable answers to your form.
• ✅The admin can control email templates and share the template copies with users.
• ✅The admin can simply create forms by dragging and dropping form fields.

Helium Customer Fields Features

Here are the salient features of Helium Customer Fields:

• ✅An easy-to-use form builder where you can drag and drop fields for almost any purpose.
• ✅Grant approval to wholesale or B2B customers through account confirmation or email verification.
• ✅Let customers change their own information (name, email, or personalized fields)
• ✅Set up automatic or conditional tags to categorize different customer groups.
• ✅Easy to use for developers! Both front-end and back-end APIs can be used for custom builds.

MAG: Form Builder Ratings

MAG: Form Builder has garnered an overall rating of 4.3 stars from a total of 63 reviews on the Shopify app store.

Of the total reviews, 86% are positive, 14% are neutral, and 14% are negative.

✨ AI Summary of MAG: Form Builder ReviewsThis Shopify app is a form builder designed for ease of use, offering intuitive customization options and seamless integration with stores. Its strengths include a user-friendly interface, allowing quick form creation with no coding required, and robust support for CSS customization to match store themes. The app provides versatile form fields, including checkboxes, dropdowns, and email inputs, catering to diverse needs such as product requests, job applications, and client inquiries. A notable advantage is the responsive customer support, often resolving issues within minutes and assisting with technical adjustments. However, limitations include occasional bugs, such as unresponsive fields or misaligned layouts, and inconsistent email notifications for form submissions. Some users reported abrupt changes to pricing plans, including the removal of a free tier without prior notice, causing operational disruptions. While the app excels in basic functionality and support, advanced features like data export are restricted to paid plans. Overall, it is a practical solution for simple to moderately complex form-building needs, though reliability and transparency in pricing could be improved.

Helium Customer Fields Ratings

Helium Customer Fields has garnered an overall rating of 4.5 stars from a total of 347 reviews on the Shopify app store.

Of the total reviews, 90% are positive, 10% are neutral, and 10% are negative.

✨ AI Summary of Helium Customer Fields ReviewsThe app is a versatile Shopify form builder designed to create highly customizable forms for account registration, wholesale verification, and customer data collection. It offers robust features such as multi-step forms, conditional logic, file uploads, and seamless integration with Shopify Flow and other platforms. The app excels in flexibility, allowing businesses to tailor forms to specific needs, including B2B applications, product registration, and customer segmentation. Its intuitive interface simplifies setup, while advanced customization options, including CSS styling, cater to technical users. A standout strength is the exceptional customer support, frequently noted for its responsiveness, expertise, and willingness to resolve issues promptly, including theme-specific adjustments. Limitations include the absence of automatic syncing with certain third-party tools like Klaviyo, though this feature is reportedly in development. Some users highlight the need for additional template customization options. While the app is praised for its functionality and support, its pricing tiers may be a consideration for businesses with extensive customer bases or simpler needs. Overall, it is a reliable solution for businesses seeking to enhance customer data collection and streamline registration workflows.

MAG: Form Builder Pros and Cons

Helium Customer Fields Pros and Cons

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for MAG: Form Builder and Helium Customer Fields. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, MAG: Form Builder holds an average rating of 4.3 stars, whereas Helium Customer Fields has 4.5 star ratings.

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews MAG: Form Builder and Helium Customer Fields have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, MAG: Form Builder has received a total of 63 reviews and Helium Customer Fields has 347 reviews.

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - MAG: Form Builder and Helium Customer Fields to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. MAG: Form Builder and Helium Customer Fields were launched on May 26, 2023 and Jul 22, 2015 respectively.

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, MAG: Form Builder offers 3 pricing plans (1 free plan, 2 paid plans) with an average plan price of $4.99. Helium Customer Fields, on the other hand, has a total of 4 pricing plans (0 free plans, 4 paid plans) with an average plan price of $76.25.

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both MAG: Form Builder and Helium Customer Fields provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

MAG: Form Builder: Email, Phone - 2 support options

Helium Customer Fields: Email, Phone, FAQs page - 3 support options

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of MAG: Form Builder and Helium Customer Fields. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

MAG: Form Builder: 7 integrations

Helium Customer Fields: 10 integrations

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. MAG: Form Builder comes with a 7-day free trial period. Helium Customer Fields, on the other hand, comes with a 14-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

For a comprehensive analysis, head to the Features section.