Shop Shopify App by Shopify

Q: Is Shop compatible with my Shopify theme?

Please reach out to their support team at help@shop.app to confirm its compatibility with your specific Shopify theme.

The Shop channel is where you handle and improve your brand's presence on Shop. Increase your brand visibility and communicate with customers on Shop.

4.8 10,186 reviewsFree

Pros and cons

Pros and cons of Shop

Pros

Ease of Use: The app is consistently praised for its intuitive and user-friendly interface.
Sales Growth: Many users report significant increases in sales and customer engagement.
Seamless Integration: The app integrates well with Shopify and other e-commerce platforms.
Customer Trust: Enhances buyer confidence with features like order tracking and payment plans.

Cons

Technical Issues: Some users encounter installation errors (e.g., 404 errors) and product visibility problems.
Limited Regional Features: Certain functionalities (e.g., payment plans) are unavailable in specific regions like the UK.

Screenshots

About the app

Increase your brand visibility and communicate with customers on Shop.

Accelerated checkout: Increase your sales with Shop Pay's fast checkout process.
Track Shopping: Increase trust and transparency by using the 'Track with Shop' button.
Branded App Storefront: Personalize your mobile app store using elements that are specific to your brand.
Customer Retention: Attract and keep customers by suggesting products tailored to their interests.
Business Analytics: Evaluate the effect of your business using Measure Shop through significant performance statistics.

Keywords

Shop Pay checkout Shopify appsTrack orders Shopify appsbrand mobile storefront Shopify appspersonalized product recommendations Shopify appsShop performance analytics Shopify appsShop channel management Shopify appsShop brand optimization Shopify apps

Key features

Accelerate conversions with a fast and secure Shop Pay checkout experience for your customers.
Enable order tracking with a 'Track with Shop' button to boost customer trust and transparency.
Personalize your mobile app storefront by integrating custom logos, images, and brand details.

Pricing

Shop pricing plans

$0 /month

Not sure which plan to pick? Discuss plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Shop costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Shop is .

The details of the plans are outlined below.

: this plan is free forever, incurring no subscription costs.

Shop price summary

Pricing summary	Free
Total pricing plan(s)	1
Number of free plan(s)	1
Number of paid plan(s)	0
Free trial available	No

Comparison

Top Shop alternatives — detailed comparison

The table below highlights the crucial differences between Shop and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Shop Install	Syncee for Suppliers Install	Crowdship SupplyInstall	Add app
General information
Ratings	4.8 ★ (9,673 reviews)	4.5 ★ (196 reviews)	1.4 ★ (2 reviews)
Developed by	Shopify	Syncee	Crowdship Inc
Launch date	22 September 2020	22 April 2020	6 April 2021
Pricing	Free	Free	Free
Objective	Increase your brand visibility and communicate with customers on Shop.	Online platform for businesses to sell products worldwide.	Supplier Drop Shipping
Categories	Marketplaces, Selling online - Other	Marketplaces, Selling online - Other	Marketplaces, Selling online - Other
Key features & highlights
Purpose	The Shop channel is where you handle and improve your brand's presence on Shop.	Online shopping across borders is just one click away. Our B2B platform allows you to sell products to worldwide merchants.	Sign up for Crowdship Marketplace or start a private dropship network to quickly generate new income!
Features list	Accelerate conversions with a fast and secure Shop Pay checkout experience for your customers. Enable order tracking with a 'Track with Shop' button to boost customer trust and transparency. Personalize your mobile app storefront by integrating custom logos, images, and brand details.	Connect with retailers globally to expand your sales channels effortlessly. Automate product uploads and updates to save time and reduce errors. Sync paid orders directly from retailers for seamless fulfillment.	Automatically sync product listings, inventory, and orders with retailers. Expand sales by connecting with over 5,000 ready-to-sell retailers. Create a private dropship network with selected retailers only.
Highlights	—	Based in United States	—
User reviews and ratings
Recommended	96.1%	92.7%	50.0%
Pros	The app is consistently praised for its intuitive and user-friendly interface. Many users report significant increases in sales and customer engagement. The app integrates well with Shopify and other e-commerce platforms. Enhances buyer confidence with features like order tracking and payment plans. Offers flexible options for personalizing storefronts and user experiences. Users appreciate the installment payment options for customers. Effectively drives traffic and visibility for products. The tracking feature is frequently mentioned as a standout benefit. Many reviews note the app is easy to install and configure.	Frequent praise for responsive, knowledgeable, and friendly assistance from support staff. Many users highlight the straightforward and quick installation process with helpful guidance. The intuitive design and seamless Shopify integration are frequently commended. Bulk uploads, automatic inventory updates, and flexible product syncing are appreciated. Users value the platform’s ability to connect them with a broad range of retailers. Features like automatic syncing and order processing save time and reduce manual effort.	The platform effectively connects businesses with retailers, supporting sustainable growth. The team is responsive and open to feedback, enhancing the user experience. The process is straightforward and minimizes operational headaches.
Cons	Some users encounter installation errors (e.g., 404 errors) and product visibility problems. Certain functionalities (e.g., payment plans) are unavailable in specific regions like the UK. Merchants report dissatisfaction with how chargebacks are managed, leading to store suspensions. Delays and lack of responsiveness in resolving issues are noted. A few users find non-shop-related content (e.g., unrelated retailers) appearing in their app.	A few users report being charged without clear prior notification or setup completion. Some suppliers find the process of manually approving or rejecting retailers cumbersome. Users selling restricted items (e.g., CBD) express frustration over unsupported categories. Difficulty in selectively syncing portions of a Shopify catalog is noted. A small number of users report prolonged waiting periods for account or product approval.	—
Pricing and plans
Total pricing plans	0	0	1
Free plan	Not available	Not available	Available
Free trial	No	No	No
Technical information
Rating	4.8 ★	4.5 ★	1.4 ★
Total reviews	10,186	205	2
Launch date	22 September 2020	22 April 2020	6 April 2021

More details about Shop

Product description

Take charge of your brand's image on the Shop app by customizing your details and integrating assets. Enhance product visibility, communicate with customers, handle reviews, and use automation to increase sales. Employ Shop channel analytics to monitor impressions, favorites, orders, and sales.

AI summary

The app is a Shopify-integrated platform designed to streamline transactions, enhance product visibility, and boost sales through features like order tracking, payment plans, and seamless checkout. Its strengths include ease of use, intuitive customization, and reliable integration with Shopify stores, which helps attract new customers and improve repeat purchases. The app also offers tools like built-in reviews and promotional features to foster trust and engagement. However, limitations include inconsistent product visibility in some regions, such as the UK, where certain payment options like installment plans are unavailable. Technical issues, such as installation errors (e.g., 404 errors) and occasional glitches in checkout or order display, have been reported. Additionally, merchants have raised concerns about chargeback handling, where disputes sometimes result in punitive measures like temporary store removal. While the app generally improves sales and customer experience, its support responsiveness and regional feature disparities may pose challenges for some users.

Support

For any questions, concerns, or assistance with Shop, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Shop are available in various languages on the Shopify app store, including English, Danish, German, French, Chinese (Simplified), Chinese (Traditional), Italian, Japanese, Spanish, Swedish, Finnish, Czech, Portuguese (Portugal), Dutch, Korean, Norwegian, Polish, Portuguese (Brazil), Thai, Turkish, and Vietnamese.

Shop support information in a nutshell

Support email	help@shop.app
Contact number(s)	Not available
FAQ page	Not available
Privacy policy	Privacy details
Language support	English, Danish, German, French, Chinese (Simplified), Chinese (Traditional), Italian, Japanese, Spanish, Swedish, Finnish, Czech, Portuguese (Portugal), Dutch, Korean, Norwegian, Polish, Portuguese (Brazil), Thai, Turkish, and Vietnamese

Integration

The list of top Shopify apps, features or software tools that Shop seamlessly integrates with are given below.

Shopify FlowShopify AdminShop appShop MinisShop PayShop Promise

Developer

Name	Shopify
Profile	See all apps by Shopify
Website	View developer profile
Address	151 O’Connor St, Ottawa, ON, ON

Installation

How to install Shop on your Shopify store

Send your details

Your name, email and store domain go straight to the Shopify team.

The developer gets in touch

Shopify contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8

★★★★★

10,186 total reviews

59,094

4699

3154

242

1197

Shop has an overall rating of 4.8 stars from a total of 10,186 reviews on the Shopify app store. Of these, 9,793 (96.1%) are positive, 154 (1.5%) are neutral, and 239 (2.3%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Scarlett's Boutiquefrom United States · 31 October 2026

I am so pleased with this platform!! It is working for my boutique. SHOP was easy to set up and customize my store. I love it.---Scarlett

★★★★★BLACKMoRGoULfrom Canada · 31 October 2026

vraiment du beau travaille jen revien pas du moindre petit detail tous est la mercie shop

★★★★★Economy Nerdsfrom United States · 30 October 2026

A great, wonderful experience with this App. Shopify is the best in all aspects!

★★★★★Maison Glowfrom United States · 29 October 2026

I love shopping with Shop! The app is easy to use, convenient, and makes tracking my orders simple. I really enjoy the smooth shopping experience and appreciate how everything is organized in one place. Highly recommend Shop to anyone looking for an easy and reliable way to shop online!

★★★★★Wicked Endfrom United States · 29 October 2026

If you run an honest business, Shop does an insane amount of lifting for your store. The reviews alone are worth it. They’re third party, on a platform people already trust, so when a customer sees our rating they know we didn’t write it ourselves. We sat at 4.9 for a long time and just hit 5.0 with over 400 ratings, and that rating does more for us than any ad we could make.On top of that, everything Shop does around ads, discovery and getting your store in front of new people has been huge for us.My only critique would be wanting more ways to customize our store page. But honestly, I think that simplicity is part of why people trust it. Every store looks clean and consistent, and the focus stays on the products and the reviews. Adding too much customization might take that away.Wicked End owes a lot to Shop.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

Selling online - Other · shop pay

Total reviews

10,186

▲ 509 vs 30 days ago

Average rating

4.8 ★

▲ 0.01 vs 30 days ago

Top market

63.8% of installs · ▼ 0.01%

Category & keyword rankings

Position and market share today

CategorySelling online - Other	#1	82.9% ▲0.4
Keywordshop pay	#1	92.8% ▼0.2
Keywordonline store	#1	98.5% ▼0.3
Keywordshop tracking	#3	86.0% ▲33.4

Reviews trend

Cumulative reviews · last 6 months

7,533 → 10,186 reviews · rating 4.8★ (+0.01)

Ranks #1 in 3 of 10 App Store groups tracked.Open full charts →

Shop FAQs

How do I install the Shop Shopify app?

To install Shop on your Shopify store, click on the Shop installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Shop on your Shopify store, then contact us now.

What are the key features of Shop?

The key features offered by Shop to Shopify store owners are:

Bring your brand to life with video, custom headers, and enhanced branding
Add collections, subscriptions, and offers—just like your online store
Let customers check out right on Shop or send them to your online store
Increase conversions with Shop Pay and frictionless 1-tap checkout
Reduce abandoned carts with automatic push notifications

Does Shop integrate with other Shopify apps or tools?

Yes, Shop seamlessly integrates with other Shopify apps or tools, such as Increase your sales with Shop Pay's fast checkout process., Increase trust and transparency by using the 'Track with Shop' button., Personalize your mobile app store using elements that are specific to your brand..

Is there a free trial available for Shop?

No, Shop does not offer any free trial.

What are the pricing plans for Shop?

The app offers 1 plan that is forever-free.

How does billing work for Shop?

Shop is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Shop allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Shop offer customer support?

Yes, Shop offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Shop compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

Alternatives

See all alternatives to Shop

Syncee for Suppliers

by Syncee

Online platform for businesses to sell products worldwide.

Free

★ 4.5 (196)

Get — Free See rank & install trends →

Crowdship Supply

by Crowdship Inc

Supplier Drop Shipping

Free

★ 1.4 (2)

StockX

by StockX

Free

★ 5.0 (6)

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Shop Shopify App by Shopify

Install in your Shopify store We pass your name, email and store domain to the Shopify team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app