Klaviyo: Email Marketing & SMS by Klaviyo

Smart automated marketing for retail, ecommerce, and wellness companies A combined platform for email, SMS, and more customer interactions.

4.7

(2,660)

Free
$15/month
$20/month
XY
5

Barima Skin Co., United States

7/31/2025

No review text available

1 of 5

Install in your Shopify Store

72 customers chose this

pie chart

Klaviyo: Email Marketing & SMS Charts

Track Klaviyo: Email Marketing & SMS's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

View Charts

Pros and Cons

Pros and Cons of Klaviyo: Email Marketing & SMS

Pros

Ease of Use: The app is frequently praised for its intuitive interface and straightforward setup.

Powerful Features: Users highlight the app’s advanced capabilities, especially for segmentation and automation.

Customer Support: Many reviews commend the responsive and helpful customer service.

Integration with Shopify: Seamless compatibility with Shopify is a recurring positive theme.

Cons

High Pricing: The cost is cited as a barrier, especially for small businesses.

Account Suspension Issues: Some users experienced abrupt account closures with unclear reasons.


Screenshots


About the App

A combined platform for email, SMS, and more customer interactions.

  • Data Unification: Merge data from Shopify, such as web activity, tags, catalog, and coupons, along with data from other platforms.
  • Behavior-Based User Segmentation: Dividing users based on past and current activities for improved targeting.
  • Automated coupon tracking: Create coupon codes for automated processes and campaigns to simplify tracking.
  • Ecommerce Templates: Ready-made templates such as Welcome, Back in Stock, Browse Abandon, and Price Drop.
  • Real-time revenue analytics: See revenue data instantly for each automation, campaign, segment, and channel.

Keywords

email marketing automation Shopify apps
SMS marketing Shopify apps
personalized email campaigns Shopify apps
abandoned cart recovery Shopify apps
back in stock alerts Shopify apps
price drop notifications Shopify apps
WhatsApp marketing Shopify apps
collect customer reviews Shopify apps
omnichannel marketing Shopify apps
real-time revenue data Shopify apps
AI-powered segments Shopify apps
marketing automation Shopify apps
email and SMS Shopify apps
Shopify reviews collection Shopify apps
automated welcome emails Shopify apps

Key Features

  • Merge data from multiple platforms for unified customer insights.
  • Segment users based on real-time and historical behavior for precise targeting.
  • Automate coupon creation and tracking for streamlined campaigns.

Pricing

Klaviyo: Email Marketing & SMS Pricing Plans

Free

$0/month

  • Sync Shopify data–tags, catalog, coupons

  • Templates for Email/SMS

  • Forms & push notifications

  • Segmentation & personalization

  • A/B testing

SMS

$15/month

  • Multi-channel segmentation and flows

  • Smart opt-in & multi-channel list growth

  • SMS AI for campaign creation

  • Automated two-way conversations

  • Transactional SMS

Email

$20/month

  • Multi-channel segmentation and flows

  • Personalized product recommendations

  • Reputation repair AI for deliverability

  • Email AI for campaign creation

  • Send time optimization

Not sure which plan to pick? Discuss Free or SMS plans with us, learn about custom pricing, or get a demo.

Here's an overview of Klaviyo: Email Marketing & SMS costs for each of the plan(s):

The app has 3 pricing plans: 1 free and 2 paid. The free plan(s) offered by Klaviyo: Email Marketing & SMS: (Free). The paid plan(s) offered by Klaviyo: Email Marketing & SMS: (SMS, Email).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Sync Shopify data–tags, catalog, coupons, Templates for Email/SMS, Forms & push notifications, Segmentation & personalization, A/B testing, +more.

SMS: The SMS plan costs $15 and has no free trial period. The plan offers a host of features, including Multi-channel segmentation and flows, Smart opt-in & multi-channel list growth, SMS AI for campaign creation, Automated two-way conversations, Transactional SMS, Branded SMS links, Multi-channel A/B testing, Customizable multi-channel attribution.

Email: The Email plan costs $20 and has no free trial period. The plan offers a host of features, including Multi-channel segmentation and flows, Personalized product recommendations, Reputation repair AI for deliverability, Email AI for campaign creation, Send time optimization, Predictive analytics, Multi-channel A/B testing, 160+ campaign templates.

Klaviyo: Email Marketing & SMS Price Summary
Pricing summaryFree to install
Total Pricing Plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of Paid Plan(s)$15, $20
Free trial availableNo

For further information regarding Klaviyo: Email Marketing & SMS app pricing plans, see the official website here.

Klaviyo: Email Marketing & SMS Shopify App Discounts

If you are looking for discounts on Klaviyo: Email Marketing & SMS app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Klaviyo to secure better deals on the Klaviyo: Email Marketing & SMS app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount

Testimonials

What our users say about Klaviyo: Email Marketing & SMS

Barima Skin Co.
United States

crochetpark
Hong Kong SAR

MedEq Fitness
United States

Trusted By

Trusted by the best Shopify stores

Barima Skin Co.

United States

crochetpark

Hong Kong SAR

MedEq Fitness

United States

The Difference Baker

United States

Disch

Canada


Smart automated marketing for retail, ecommerce, and wellness companies

Connect all your Shopify information together.

Understand each customer that visits - what catches their interest, what makes them leave, and what leads them to purchase. No more assumptions.

Highly detailed categorization

Send emails and SMS to customers based on their recent shopping habits, favored products, and predicted future purchases.

Sending messages to oneself

Numerous ready-made and easy-to-customize automations for welcoming emails, price decrease notifications, browsing abandonment processes, shopping cart reminders, and more.


Comparison

Top Klaviyo: Email Marketing & SMS Alternatives Detailed Comparison

The table below highlights the crucial differences between Klaviyo: Email Marketing & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Mailchimp Email SMS MarketingMailchimp Email SMS MarketingView on Shopify
General Information
Ratings
4.7(2,572 reviews)
4.6(722 reviews)
Developed byKlaviyoIntuit Mailchimp
Launch Date9/20/201211/28/2018
PricingFree, $15/month, $20/monthFree, $13/month, $20/month, $350/month
ObjectiveA combined platform for email, SMS, and more customer interactions.Increase sales and visitors with automated marketing and email campaigns.
CategoriesEmail marketing, SMS marketingEmail marketing, SMS marketing
Key Features & Highlights
PurposeSmart automated marketing for retail, ecommerce, and wellness companiesThe email marketing tool that suggests improvements for content, targeting and automated processes.
Features List
  1. Merge data from multiple platforms for unified customer insights.
  2. Segment users based on real-time and historical behavior for precise targeting.
  3. Automate coupon creation and tracking for streamlined campaigns.
  1. Automate personalized email and SMS campaigns to re-engage customers.
  2. Use AI-generated content for faster and optimized marketing messages.
  3. Recover abandoned carts with automated reminders and targeted discounts.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %89.3%79.1%
Pros
  1. The app is frequently praised for its intuitive interface and straightforward setup.
  2. Users highlight the app’s advanced capabilities, especially for segmentation and automation.
  3. Many reviews commend the responsive and helpful customer service.
  4. Seamless compatibility with Shopify is a recurring positive theme.
  5. Users report significant revenue growth and improved engagement from campaigns.
  6. The availability of a free tier is appreciated by new users.
  7. The app provides comprehensive data tracking and reporting tools.
  8. Pre-built flows and automation features save time and enhance efficiency.
  9. The clean layout and intuitive navigation are frequently mentioned.
  10. Onboarding materials, webinars, and tutorials are valued for easing the learning curve.
  1. Multiple users highlight prompt, helpful, and personalized assistance from support agents like Clarisse, Lori, Rafael, and Dean.
  2. The app syncs well with Shopify and Mailchimp, with users noting smooth setup and automatic customer data transfer.
  3. Many reviews mention the app’s intuitive installation process and clear instructions.
  4. Several users report the app functions as expected, with no major technical issues post-integration.
  5. Support teams are praised for resolving problems efficiently, often with follow-up communication.
  6. Specific agents (e.g., Troy, David, Karol) are repeatedly commended for their expertise and patience.
  7. Some users appreciate the free plan option, especially during transitions from other platforms.
Cons
  1. The cost is cited as a barrier, especially for small businesses.
  2. Some users experienced abrupt account closures with unclear reasons.
  3. Canceling subscriptions is described as cumbersome and unresponsive.
  4. Occasional technical issues, such as integration errors or feature malfunctions, are noted.
  5. The overlapping theme of Customer Support was retained under Pros as the majority of reviews praised it, despite a few negative mentions. Slow Customer Support was removed from Cons to avoid redundancy.
  1. Users report unexpected charges, inflated fees, and unclear billing tiers, with some feeling misled by pricing structures.
  2. Instances of faulty automation (e.g., unsolicited emails, incorrect syncs) and integration errors disrupt user workflows.
  3. Free-tier users face delays or lack of responses, with chat support often requiring paid plans.
  4. Unsubscribed or spam contacts are inadvertently synced, leading to compliance and financial risks.
  5. Users describe cumbersome processes to disconnect integrations or close accounts, with misleading warnings.
Pricing and Plans
Total Pricing Plans34
Free PlanAvailableAvailable
Free TrialNoNo
Technical Information
Rating
4.7
4.6
Total Reviews2,660764
Launch Date9/20/201211/28/2018
SD Points971442

More Details About Klaviyo: Email Marketing & SMS

Looking to install Klaviyo: Email Marketing & SMS app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Klaviyo: Email Marketing & SMS Q&A


Customer Reviews

5.0
2660 total reviews
5
2301
4
73
3
29
2
32
1
225

Klaviyo: Email Marketing & SMS has an overall rating of 4.6 stars from a total of 2660 reviews on the Shopify app store. Of these, 2374 (89.2%) are positive, 29 (1.1%) are neutral, and 257 (9.7%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Barima Skin Co.from United States
July 31, 2025

Developer response
Developer ResponseJuly 31, 2025

crochetparkfrom Hong Kong SAR
July 30, 2025

MedEq Fitnessfrom United States
July 30, 2025

Developer response
Developer ResponseJuly 31, 2025

The Difference Bakerfrom United States
July 30, 2025

Developer response
Developer ResponseJuly 31, 2025

Dischfrom Canada
July 30, 2025

A little bit of a learning curve but I love Klaviyo so far. Its easy to integrate Forms and Reviews into my store.

Developer response
Developer ResponseJuly 31, 2025

A little bit of a learning curve but I love Klaviyo so far. Its easy to integrate Forms and Reviews into my store.


Video Demo and Screenshots

Product Video

Klaviyo: Email Marketing & SMS Demo

Product Screenshots

Klaviyo: Email Marketing & SMS screenshot 1
Klaviyo: Email Marketing & SMS screenshot 2

Installation Steps

How to install Klaviyo: Email Marketing & SMS on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

72 customers chose this

Klaviyo: Email Marketing & SMS FAQ's


Mailchimp Email SMS Marketing icon
4.6
profile picture 1profile picture 2profile picture 4
1.8K installs last month approx
Mailchimp Email SMS Marketing
$0/mo onwards
Unlock member rates
Attentive: AI‑led Email &SMS icon
3.8
profile picture 1profile picture 2profile picture 4
140 installs last month approx
Attentive: AI‑led Email &SMS
$0/mo onwards
Unlock member rates
AfterShip Email Marketing,SMS icon
4.8
profile picture 1profile picture 2profile picture 4
5.4K installs last month approx
AfterShip Email Marketing,SMS
$0/mo onwards
Unlock member rates

Most Popular

Most popular Shopify apps on the market

Judge.me Product Reviews App icon
5.0
profile picture 1profile picture 2profile picture 4
30.6K reviews overall
Judge.me Product Reviews App
Free
Unlock member rates
TikTok icon
4.8
profile picture 1profile picture 2profile picture 4
10.2K reviews overall
TikTok
Free
Unlock member rates
Pop Convert - Pop Ups, Banners icon
4.9
profile picture 1profile picture 2profile picture 4
8.9K reviews overall
Pop Convert - Pop Ups, Banners
Free
Unlock member rates
EcomSend Pop Ups, Email Popups icon
5.0
profile picture 1profile picture 2profile picture 4
7.6K reviews overall
EcomSend Pop Ups, Email Popups
Free
Unlock member rates
Loox - Product Reviews App icon
4.9
profile picture 1profile picture 2profile picture 4
7.5K reviews overall
Loox - Product Reviews App
$12.99/mo onwards
Unlock member rates