Gelato: Print on Demand Vs CustomCat: Print on Demand: Which Shopify App Is Best For Your Store In September 2026?

Gelato: Print on Demand Features

Here are the salient features of Gelato: Print on Demand:

• ✅Make money from your hobby using our worldwide print on demand service.
• ✅Producing locally to cut down on carbon emissions.
• ✅Impress with high-quality products.

CustomCat: Print on Demand Features

Here are the salient features of CustomCat: Print on Demand:

• ✅Easily sync your current product listings from your store to CustomCat.
• ✅Create attractive product demos using your pictures and add them to your shop.
• ✅Make product templates and post many product listings using bulk tools.
• ✅Manage your product listings, check inventory levels, and adjust delivery settings.
• ✅Handle all parts of your CustomCat orders and delivery.

Gelato: Print on Demand Ratings

Gelato: Print on Demand has garnered an overall rating of 4.8 stars from a total of 1,024 reviews on the Shopify app store.

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of Gelato: Print on Demand ReviewsGelato is a print-on-demand (POD) Shopify app that enables merchants to create and sell customized products, including wall art, apparel, and accessories, with automated fulfillment through a global network of printing partners. The app excels in user experience, offering an intuitive interface, seamless Shopify integration, and efficient product creation tools, including design customization and variant management. Key strengths include fast local production and shipping, reducing delivery times and costs for international customers, as well as responsive 24/7 customer support that resolves issues promptly. However, the app faces notable challenges, including inconsistent fulfillment reliability, with delays and unshipped orders occurring frequently, particularly during peak periods. Some printing partners fail to meet quality standards, resulting in damaged products, while inventory management lacks transparency, with no automatic notifications for out-of-stock items. Pricing fluctuations and technical bugs, such as incorrect charges or API functionality issues, further complicate operations. Despite these drawbacks, Gelato remains a competitive POD solution for its ease of use, global reach, and strong customer service, though merchants may need to monitor orders closely to mitigate fulfillment risks.

CustomCat: Print on Demand Ratings

CustomCat: Print on Demand has garnered an overall rating of 4.6 stars from a total of 106 reviews on the Shopify app store.

Of the total reviews, 92% are positive, 8% are neutral, and 8% are negative.

✨ AI Summary of CustomCat: Print on Demand ReviewsCustomCat is a Shopify-integrated print-on-demand (POD) service offering a diverse catalog of customizable products, including apparel, accessories, and drinkware. The app is praised for its user-friendly interface, seamless Shopify integration, and extensive product selection, catering to both beginners and experienced sellers. Key strengths include fast fulfillment times, with many orders processed within 1–3 business days, and responsive customer support, often highlighted for its accessibility via phone and email. The quality of prints and embroidery receives mixed feedback, with some noting vibrant, durable results while others report inconsistencies, such as faded prints or misaligned designs. Pricing is competitive, though some users find certain products expensive, particularly for wholesale. A notable limitation is the lack of bulk discounts and occasional inventory discontinuations without prior notice. While the app excels in ease of use and support, occasional issues with order synchronization, delayed responses, and quality control detract from its reliability. Overall, CustomCat is a robust POD solution for Shopify merchants, particularly valued for its speed and support, though quality consistency and pricing transparency could be improved.

Gelato: Print on Demand Pros and Cons

CustomCat: Print on Demand Pros and Cons

Average Rating (High priority factor)

While considering user reviews, take note of the average ratings for Gelato: Print on Demand and CustomCat: Print on Demand. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Gelato: Print on Demand holds an average rating of 4.8 stars, whereas CustomCat: Print on Demand has 4.6 star ratings.

For a comprehensive analysis, head to the Ratings and Reviews section.

Total Reviews (High priority factor)

Consider the total number of reviews Gelato: Print on Demand and CustomCat: Print on Demand have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Gelato: Print on Demand has received a total of 1,024 reviews and CustomCat: Print on Demand has 106 reviews.

For a comprehensive analysis, head to the Ratings and Reviews section.

Launch Date (Low priority factor)

While not a direct measure of quality, consider the launch date of each app - Gelato: Print on Demand and CustomCat: Print on Demand to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Gelato: Print on Demand and CustomCat: Print on Demand were launched on Jun 17, 2020 and Jul 19, 2017 respectively.

For a comprehensive analysis, head to the Overview of the Apps section.

Budget (High priority factor)

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Gelato: Print on Demand offers 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $14.99. CustomCat: Print on Demand, on the other hand, has a total of 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $15.00.

For a comprehensive analysis, head to the Pricing Details section.

Support Channel (Medium priority factor)

Both Gelato: Print on Demand and CustomCat: Print on Demand provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Gelato: Print on Demand: Email, Phone, FAQs page - 3 support options

CustomCat: Print on Demand: Email, Phone, FAQs page - 3 support options

For a comprehensive analysis, head to the Support section.

Integrations (Medium priority factor)

Evaluate the integration capabilities of Gelato: Print on Demand and CustomCat: Print on Demand. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Gelato: Print on Demand: 6 integrations

CustomCat: Print on Demand: 6 integrations

For a comprehensive analysis, head to the Integrations section.

Trial Period (Low priority factor)

Free trial periods allow you to explore the app's features and functionalities before committing. Gelato: Print on Demand comes with a 14-day free trial period. CustomCat: Print on Demand, on the other hand, comes with a 60-day free trial period.Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

For a comprehensive analysis, head to the Features section.