Gelato: Print on Demand Vs CustomCat: Print on Demand: Which Shopify App Is Best For Your Store In October 2026?

Discover the power of Shopify apps as we compare Gelato: Print on Demand and CustomCat: Print on Demand side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Gelato leads on rating, total reviews and budget — 1,026 reviews at 4.8★ and a free plan — while CustomCat leads on track record. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the Gelato team so they can help install and configure the app on your store.

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Comparison

Top Gelato: Print on Demand alternatives — detailed comparison

The table below highlights the crucial differences between Gelato: Print on Demand and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Gelato: Print on DemandInstall
CustomCat: Print on DemandInstall
Add app
General information
Ratings4.8 ★ (1,026 reviews)4.6 ★ (113 reviews)
Developed byGelatoBespoke Technologies
Launch date17 June 202019 July 2017
PricingFree, $29.99/monthFree, $30/month
ObjectivePrint on demand for creators worldwideQuick Custom Product Printing and Delivery on Demand
CategoriesDropshipping, Print on demand (POD)Print on demand (POD)
Key features & highlights
PurposeMake and sell personalized print-on-demand items.Quickly make and sell top-quality print-on-demand items. They're made and sent quickly for you.
Features list
  • Sell 150+ customizable products like apparel, accessories, and home decor.
  • Access a global network of 100+ local production hubs for faster delivery.
  • Reduce carbon emissions with eco-friendly local manufacturing.
  • Retail-quality products with reliable print technology for professional results.
  • Fast 48-hour US-based printing and shipping for quick order fulfillment.
  • 24/7 expert support via phone, email, and chat for immediate assistance.
Highlights
  • Based in Canada
—
User reviews and ratings
Recommended94.6%84.1%
Pros
  • Consistently praised for responsiveness and helpfulness.
  • Users frequently highlight the superior quality of printed items.
  • The app is described as intuitive and easy to navigate.
  • Smooth and efficient connection with Shopify stores.
  • Wide range of customizable print-on-demand options.
  • Affordable rates compared to competitors.
  • Round-the-clock assistance is highly valued.
  • Reduces shipping costs and environmental impact.
  • Consistently praised for superior print and embroidery quality, with many customers noting durability and vibrant colors.
  • Frequent mentions of responsive, knowledgeable, and friendly support, often resolving issues swiftly.
  • Many users highlighted quick production and delivery times, even during peak seasons.
  • Appreciated for diverse catalog, including plus sizes, activewear, and unique items like mugs and hats.
  • Intuitive interface and seamless integration with platforms like Shopify and Etsy were commonly noted.
  • Several reviews mentioned affordability, especially for bulk orders, compared to competitors.
  • Active Facebook groups and tutorials were valued for troubleshooting and learning.
  • Maintained consistent service quality during high-demand periods like holidays.
  • Specific staff members (e.g., Mike, JT) were repeatedly praised for going above and beyond.
Cons
  • Delays and missed deadlines, especially during peak seasons.
  • Lack of notifications for out-of-stock items frustrates users.
  • Platform glitches disrupt order processing and integrations.
  • Some reports of damaged products upon delivery.
  • Sudden price fluctuations without transparent communication.
  • Some users reported faded prints, misaligned designs, or poor embroidery, leading to customer complaints.
  • Lack of alerts when products are discontinued, causing order delays and frustrations.
  • Criticisms included clunky design resizing, lack of mockup flexibility, and difficulty saving edits.
  • Occasional bugs, login problems, and outdated instructions hindered setup and usage.
Pricing and plans
Total pricing plans22
Free planAvailableAvailable
Free trialYes, for 14 day(s)Yes, for 60 day(s)
Technical information
Rating4.8 ★4.6 ★
Total reviews1,039113
Launch date17 June 202019 July 2017

Gelato: Print on Demand vs CustomCat: Print on Demand: Final Verdict

When choosing the ideal Shopify app for your business, both Gelato: Print on Demand and CustomCat: Print on Demand offer unique strengths and considerations.

The choice between Gelato: Print on Demand and CustomCat: Print on Demand depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 Gelato: Print on Demand

Takes 3 of the 7 comparison factors, with 3 tied. CustomCat: Print on Demand leads on track record.

FactorPriorityGelatoCustomCat
Average RatingHigh priorityWinner—Detail
Total ReviewsHigh priorityWinner—Detail
Launch DateLow priority—WinnerDetail
BudgetHigh priorityWinner—Detail
Support ChannelMedium priorityTiedTiedDetail
IntegrationsMedium priorityTiedTiedDetail
Trial PeriodLow priorityTiedTiedDetail

Average Rating

High priority

While considering user reviews, take note of the average ratings for Gelato: Print on Demand and CustomCat: Print on Demand. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Gelato: Print on Demand holds an average rating of 4.8 stars, whereas CustomCat: Print on Demand has 4.6 star ratings.

🥇 Winner: Gelato: Print on Demand🥈 Runner Up: CustomCat: Print on Demand
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews Gelato: Print on Demand and CustomCat: Print on Demand have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Gelato: Print on Demand has received a total of 1,026 reviews and CustomCat: Print on Demand has 113 reviews.

🥇 Winner: Gelato: Print on Demand🥈 Runner Up: CustomCat: Print on Demand
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - Gelato: Print on Demand and CustomCat: Print on Demand to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Gelato: Print on Demand and CustomCat: Print on Demand were launched on Jun 17, 2020 and Jul 19, 2017 respectively.

🥇 Winner: CustomCat: Print on Demand🥈 Runner Up: Gelato: Print on Demand
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Gelato: Print on Demand offers 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $14.99. CustomCat: Print on Demand, on the other hand, has a total of 2 pricing plans (1 free plan, 1 paid plan) with an average plan price of $15.00.

🥇 Winner: Gelato: Print on Demand🥈 Runner Up: CustomCat: Print on Demand
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both Gelato: Print on Demand and CustomCat: Print on Demand provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Gelato: Print on Demand3 support options
CustomCat: Print on Demand3 support options
🥇 Winner: Gelato: Print on Demand, CustomCat: Print on Demand🥈 Runner Up: N/A
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of Gelato: Print on Demand and CustomCat: Print on Demand. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Gelato: Print on Demand6 integrations
CustomCat: Print on Demand6 integrations
🥇 Winner: Gelato: Print on Demand, CustomCat: Print on Demand🥈 Runner Up: N/A
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. Gelato: Print on Demand comes with a 14-day free trial period. CustomCat: Print on Demand, on the other hand, comes with a 60-day free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Gelato: Print on Demand, CustomCat: Print on Demand🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between Gelato: Print on Demand and CustomCat: Print on Demand that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: Gelato: Print on Demand vs CustomCat: Print on Demand

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Gelato: Print on Demand and CustomCat: Print on Demand. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewGelato: Print on Demand vs CustomCat: Print on Demand

Let's dive into the overview of these two apps: Gelato: Print on Demand and CustomCat: Print on Demand, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Gelato: Print on Demand Overview

Gelato: Print on Demand is a Shopify app developed by Unknown Developer to help merchants with Print on demand for creators worldwide. With an average rating of 4.8 stars from 1,026 reviews, Gelato: Print on Demand is one of the top-rated Dropshipping Shopify apps.

Launch DateJun 17, 2020
PurposeMake and sell personalized print-on-demand items.
Pricing summaryFree to install. Free trial available.

CustomCat: Print on Demand Overview

CustomCat: Print on Demand is a Shopify app developed by Unknown Developer to help merchants with Quick Custom Product Printing and Delivery on Demand. With an average rating of 4.6 stars from 113 reviews, CustomCat: Print on Demand is one of the top-rated Print on demand (POD) Shopify apps.

Launch DateJul 19, 2017
PurposeQuickly make and sell top-quality print-on-demand items. They're made and sent quickly for you.
Pricing summaryFree to install. Free trial available.
Features ComparisonGelato: Print on Demand vs CustomCat: Print on Demand

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Gelato: Print on Demand Features

  • Make money from your hobby using our worldwide print on demand service.
  • Producing locally to cut down on carbon emissions.
  • Impress with high-quality products.

CustomCat: Print on Demand Features

  • Easily sync your current product listings from your store to CustomCat.
  • Create attractive product demos using your pictures and add them to your shop.
  • Make product templates and post many product listings using bulk tools.
  • Manage your product listings, check inventory levels, and adjust delivery settings.
  • Handle all parts of your CustomCat orders and delivery.
Pricing PlansGelato: Print on Demand vs CustomCat: Print on Demand

There are tons of Shopify apps for small businesses and enterprises alike. From Gelato: Print on Demand to CustomCat: Print on Demand, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Gelato: Print on Demand and CustomCat: Print on Demand measure up.

Gelato: Print on Demand Pricing Details

Gelato: Print on Demand has 2 pricing plans: 1 free and 1 paid. The paid plan costs $29.99/ month and comes with a 14-day free trial period.

Gelato Free
$0 /month
  • Print on demand for global creators
  • Hundreds of products to design and sell
Gelato+
$29.99 /month
  • Up to 33% off products
  • Exclusive tools
  • Magic Mockups
  • Instant Collections
  • Price Navigator

CustomCat: Print on Demand Pricing Details

CustomCat: Print on Demand has 2 pricing plans: 1 free and 1 paid. The paid plan costs $30/ month and comes with a 60-day free trial period.

CUSTOMCAT LITE
$0 /month
  • Access to DIGISOFT
  • Unlimited Product Creation
  • Mockup Generator
  • Product Sync
  • Private Seller Group Access
CUSTOMCAT PRO
$30 /month
  • 60 day free trial
  • Up to 40% discount on all products
  • Exclusive Pro Plan Discount Promotions
  • Unlimited stores
  • Volume Tier Pricing

Install in your Shopify store We pass your name, email and store domain to the Gelato team so they can help install and configure the app on your store.

User RatingsGelato: Print on Demand vs CustomCat: Print on Demand

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Gelato: Print on Demand and CustomCat: Print on Demand.

Gelato: Print on Demand Ratings

Gelato: Print on Demand has garnered an overall rating of 4.8 stars from a total of 1,026 reviews on the Shopify app store.

4.8★★★★★| 1,026 reviews

Of the total reviews, 96% are positive, 4% are neutral, and 4% are negative.

✨ AI Summary of Gelato: Print on Demand Reviews

Gelato is a print-on-demand (POD) Shopify app that enables merchants to create and sell customized products, including wall art, apparel, and accessories, with automated fulfillment through a global network of printing partners. The app excels in user experience, offering an intuitive interface, seamless Shopify integration, and efficient product creation tools, including design customization and variant management. Key strengths include fast local production and shipping, reducing delivery times and costs for international customers, as well as responsive 24/7 customer support that resolves issues promptly. However, the app faces notable challenges, including inconsistent fulfillment reliability, with delays and unshipped orders occurring frequently, particularly during peak periods. Some printing partners fail to meet quality standards, resulting in damaged products, while inventory management lacks transparency, with no automatic notifications for out-of-stock items. Pricing fluctuations and technical bugs, such as incorrect charges or API functionality issues, further complicate operations. Despite these drawbacks, Gelato remains a competitive POD solution for its ease of use, global reach, and strong customer service, though merchants may need to monitor orders closely to mitigate fulfillment risks.

CustomCat: Print on Demand Ratings

CustomCat: Print on Demand has garnered an overall rating of 4.6 stars from a total of 113 reviews on the Shopify app store.

4.6★★★★★| 113 reviews

Of the total reviews, 92% are positive, 8% are neutral, and 8% are negative.

✨ AI Summary of CustomCat: Print on Demand Reviews

CustomCat is a Shopify-integrated print-on-demand (POD) service offering a diverse catalog of customizable products, including apparel, accessories, and drinkware. The app is praised for its user-friendly interface, seamless Shopify integration, and extensive product selection, catering to both beginners and experienced sellers. Key strengths include fast fulfillment times, with many orders processed within 1–3 business days, and responsive customer support, often highlighted for its accessibility via phone and email. The quality of prints and embroidery receives mixed feedback, with some noting vibrant, durable results while others report inconsistencies, such as faded prints or misaligned designs. Pricing is competitive, though some users find certain products expensive, particularly for wholesale. A notable limitation is the lack of bulk discounts and occasional inventory discontinuations without prior notice. While the app excels in ease of use and support, occasional issues with order synchronization, delayed responses, and quality control detract from its reliability. Overall, CustomCat is a robust POD solution for Shopify merchants, particularly valued for its speed and support, though quality consistency and pricing transparency could be improved.

Pros and ConsGelato: Print on Demand vs CustomCat: Print on Demand

Let's explore the pros and cons of Gelato: Print on Demand and CustomCat: Print on Demand to better understand their strengths and limitations.

Gelato: Print on Demand Pros and Cons

Pros
  • Consistently praised for responsiveness and helpfulness.
  • Users frequently highlight the superior quality of printed items.
  • The app is described as intuitive and easy to navigate.
  • Smooth and efficient connection with Shopify stores.
  • Wide range of customizable print-on-demand options.
  • Affordable rates compared to competitors.
  • Round-the-clock assistance is highly valued.
  • Reduces shipping costs and environmental impact.
Cons
  • Delays and missed deadlines, especially during peak seasons.
  • Lack of notifications for out-of-stock items frustrates users.
  • Platform glitches disrupt order processing and integrations.
  • Some reports of damaged products upon delivery.
  • Sudden price fluctuations without transparent communication.

CustomCat: Print on Demand Pros and Cons

Pros
  • Consistently praised for superior print and embroidery quality, with many customers noting durability and vibrant colors.
  • Frequent mentions of responsive, knowledgeable, and friendly support, often resolving issues swiftly.
  • Many users highlighted quick production and delivery times, even during peak seasons.
  • Appreciated for diverse catalog, including plus sizes, activewear, and unique items like mugs and hats.
  • Intuitive interface and seamless integration with platforms like Shopify and Etsy were commonly noted.
  • Several reviews mentioned affordability, especially for bulk orders, compared to competitors.
  • Active Facebook groups and tutorials were valued for troubleshooting and learning.
  • Maintained consistent service quality during high-demand periods like holidays.
  • Specific staff members (e.g., Mike, JT) were repeatedly praised for going above and beyond.
Cons
  • Some users reported faded prints, misaligned designs, or poor embroidery, leading to customer complaints.
  • Lack of alerts when products are discontinued, causing order delays and frustrations.
  • Criticisms included clunky design resizing, lack of mockup flexibility, and difficulty saving edits.
  • Occasional bugs, login problems, and outdated instructions hindered setup and usage.
Featured IntegrationsGelato: Print on Demand vs CustomCat: Print on Demand

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Gelato: Print on Demand and CustomCat: Print on Demand, and see how effortlessly these apps can enhance your store operations.

Gelato: Print on Demand Integrations

Gelato: Print on Demand offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutAmazonEtsySquarespaceWixWooCommerce

CustomCat: Print on Demand Integrations

CustomCat: Print on Demand offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

AnywherePODCustomilyEtsyOrderdeskTeeinblueZakeke
SupportGelato: Print on Demand vs CustomCat: Print on Demand

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Gelato: Print on Demand and CustomCat: Print on Demand. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Gelato: Print on Demand User Support

For any inquiries or assistance regarding Gelato: Print on Demand, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Gelato: Print on Demand offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

CustomCat: Print on Demand User Support

For any inquiries or assistance regarding CustomCat: Print on Demand, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, CustomCat: Print on Demand offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

1

Send your details

Your name, email and store domain go straight to the Gelato team.

2

The developer gets in touch

Gelato contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the Gelato team so they can help install and configure the app on your store.

FAQs for Gelato: Print on Demand and CustomCat: Print on Demand

1. What is the key difference between these Shopify apps: Gelato: Print on Demand and CustomCat: Print on Demand?

When comparing various Shopify apps, their main objective sets them apart. Gelato: Print on Demand is designed to help merchants with Print on demand for creators worldwide. On the other hand, CustomCat: Print on Demand focuses on Quick Custom Product Printing and Delivery on Demand. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Gelato: Print on Demand and CustomCat: Print on Demand offers free pricing plan options for Shopify merchants?

Gelato: Print on Demand has 1 free plan. CustomCat: Print on Demand has 1 free plan.

3. What are the pricing plans for Gelato: Print on Demand and CustomCat: Print on Demand?

While the specific pricing plans may vary for each app, here's a general breakdown:

Gelato: Print on Demand offers a total of 2 pricing plans: 1 free plan and 1 paid plan. Paid plan cost: $29.99/ month. Free plan cost: Free.

CustomCat: Print on Demand offers a total of 2 pricing plans: 1 free plan and 1 paid plan. Paid plan cost: $30/ month. Free plan cost: Free.

4. Is there a free trial available for Gelato: Print on Demand and CustomCat: Print on Demand?

Gelato: Print on Demand comes with a 14-day free trial period. CustomCat: Print on Demand, on the other hand, comes with a 60-day free trial period.

5. What are the integration options available for Gelato: Print on Demand and CustomCat: Print on Demand?

Gelato: Print on Demand: Checkout, Amazon, Etsy, Squarespace, Wix, WooCommerce.

CustomCat: Print on Demand: AnywherePOD, Customily, Etsy, Orderdesk, Teeinblue, Zakeke.

6. What are the support options available for Gelato: Print on Demand and CustomCat: Print on Demand?

Gelato: Print on Demand · Email: [email protected] · Website: https://gelato.com/ · FAQ: https://apisupport.gelato.com/hc/en-us/

CustomCat: Print on Demand · Email: [email protected] · Website: https://www.customcat.com/ · FAQ: https://customcat.com/knowledge/faq/

7. Are Gelato: Print on Demand and CustomCat: Print on Demand compatible with my Shopify theme?

Generally, Gelato: Print on Demand and CustomCat: Print on Demand are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Gelato: Print on Demand and CustomCat: Print on Demand is better?

Determining which app between Gelato: Print on Demand and CustomCat: Print on Demand is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Gelato team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

Gelato: Print on Demand
4.8 ★ · 1,026 reviews · Free plan
CustomCat: Print on Demand
4.6 ★ · 113 reviews · Free plan
Install GelatoView full app detail

Verdict at a glance

Gelato takes 3 of the 7 comparison factors, including rating, total reviews and budget. CustomCat leads on track record.

🥇 Winner: Gelato: Print on Demand🥈 Runner Up: CustomCat: Print on Demand
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