Popcorn Replay Customer Visits Vs Lucky Orange Heatmaps & Replay: Which Shopify App Is Best For Your Store In October 2026?

Discover the power of Shopify apps as we compare Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Lucky Orange Heatmaps & Replay leads on 4 of the 7 factors, including rating, total reviews and track record — 897 reviews at 4.6★ and a free plan — while Popcorn Replay Customer Visits leads on budget and trial availability. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the Conversion Bear team so they can help install and configure the app on your store.

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Comparison

Top Popcorn Replay Customer Visits alternatives — detailed comparison

The table below highlights the crucial differences between Popcorn Replay Customer Visits and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Popcorn Replay Customer VisitsInstall
Lucky Orange Heatmaps & ReplayInstall
Add app
General information
Ratings4.1 ★ (51 reviews)4.6 ★ (897 reviews)
Developed byConversion BearLucky Orange LLC
Launch date30 July 20208 July 2014
Pricing$11.99/month, $24.99/month, $54.99/monthFree, $19/month, $39/month, $89/month
ObjectiveObserve your customers' activities. Review session recordings.Tools for better website checkout and increasing conversions
CategoriesAnalytics, Operations - OtherAnalytics, Site optimization - Other
Key features & highlights
PurposeStrong eCommerce visit tracker. Record customer visits in your shop for important insights! Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics.
Features list
  • Record live customer sessions to analyze behavior and improve store design.
  • View detailed session data including browser, location, device, and OS.
  • Play recordings on mobile devices for quick and convenient review.
  • View session recordings to see how visitors interact with your site.
  • Use heatmaps to identify the most engaging parts of your pages.
  • Send surveys directly to customers to gather actionable feedback.
Highlights—
  • Based in India
User reviews and ratings
Recommended91.8%92.8%
Pros
  • The app effectively tracks and records customer behavior, helping users identify pain points and improve their websites.
  • Many users highlight the app’s intuitive setup, clean UI, and seamless integration.
  • The app’s free plan is frequently praised for offering high-value features without cost.
  • Responsive and helpful customer service is noted by several users.
  • Users appreciate the ability to make immediate improvements based on recorded sessions.
  • The app runs smoothly without noticeably slowing down websites.
  • Users find the ability to filter recordings based on specific sessions useful.
  • The app captures live sessions accurately, providing real-time insights.
  • Prompt, knowledgeable, and friendly assistance with quick issue resolution.
  • Intuitive design and easy navigation enhance the overall experience.
  • Comprehensive heatmaps, recordings, and analytics provide actionable data on customer behavior.
  • Live visitor tracking and session recordings offer immediate feedback on user interactions.
  • Support calls and guidance ensure new users can quickly utilize key features.
  • Includes heatmaps, click maps, scroll maps, surveys, and funnels for deep analysis.
  • Data-driven optimizations lead to noticeable improvements in website performance.
  • Many long-term users continue to find the app indispensable for their business.
Cons
  • Multiple users report being charged despite canceling subscriptions or uninstalling the app.
  • Some users experience issues where replays stop prematurely or miss critical actions.
  • Some users express discomfort with the app recording their own visits without clear opt-out options.
  • Problems with installation and tracking code integration for Shopify users.
  • Lack of a dedicated mobile app or optimized mobile experience.
  • The overlapping theme of customer support was removed from CONS because the majority of reviews praised the support team, outweighing the few negative mentions.
Pricing and plans
Total pricing plans34
Free planNot availableAvailable
Free trialYes, for 7 day(s)No
Technical information
Rating4.1 ★4.6 ★
Total reviews49905
Launch date30 July 20208 July 2014

Popcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay: Final Verdict

When choosing the ideal Shopify app for your business, both Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay offer unique strengths and considerations.

The choice between Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 Lucky Orange Heatmaps & Replay

Takes 4 of the 7 comparison factors, with 1 tied. Popcorn Replay Customer Visits leads on budget and trial availability.

FactorPriorityPopcorn Replay Customer VisitsLucky Orange Heatmaps & Replay
Average RatingHigh priority—WinnerDetail
Total ReviewsHigh priority—WinnerDetail
Launch DateLow priority—WinnerDetail
BudgetHigh priorityWinner—Detail
Support ChannelMedium priorityTiedTiedDetail
IntegrationsMedium priority—WinnerDetail
Trial PeriodLow priorityWinner—Detail

Average Rating

High priority

While considering user reviews, take note of the average ratings for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Popcorn Replay Customer Visits holds an average rating of 4.1 stars, whereas Lucky Orange Heatmaps & Replay has 4.6 star ratings.

🥇 Winner: Lucky Orange Heatmaps & Replay🥈 Runner Up: Popcorn Replay Customer Visits
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Popcorn Replay Customer Visits has received a total of 51 reviews and Lucky Orange Heatmaps & Replay has 897 reviews.

🥇 Winner: Lucky Orange Heatmaps & Replay🥈 Runner Up: Popcorn Replay Customer Visits
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay were launched on Jul 30, 2020 and Jul 8, 2014 respectively.

🥇 Winner: Lucky Orange Heatmaps & Replay🥈 Runner Up: Popcorn Replay Customer Visits
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Popcorn Replay Customer Visits offers 3 pricing plans (0 free plans, 3 paid plans) with an average plan price of $30.66. Lucky Orange Heatmaps & Replay, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $36.75.

🥇 Winner: Popcorn Replay Customer Visits🥈 Runner Up: Lucky Orange Heatmaps & Replay
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Popcorn Replay Customer Visits3 support options
Lucky Orange Heatmaps & Replay3 support options
🥇 Winner: Popcorn Replay Customer Visits, Lucky Orange Heatmaps & Replay🥈 Runner Up: N/A
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Popcorn Replay Customer Visits1 integration
Lucky Orange Heatmaps & Replay6 integrations
🥇 Winner: Lucky Orange Heatmaps & Replay🥈 Runner Up: Popcorn Replay Customer Visits
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. Popcorn Replay Customer Visits comes with a 7-day free trial period. Lucky Orange Heatmaps & Replay, on the other hand, has no free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Popcorn Replay Customer Visits🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: Popcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

Let's dive into the overview of these two apps: Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Popcorn Replay Customer Visits Overview

Popcorn Replay Customer Visits is a Shopify app developed by Unknown Developer to help merchants with Observe your customers' activities. Review session recordings. With an average rating of 4.1 stars from 51 reviews, Popcorn Replay Customer Visits is one of the top-rated Analytics Shopify apps.

Launch DateJul 30, 2020
PurposeStrong eCommerce visit tracker. Record customer visits in your shop for important insights!
Pricing summaryFrom $11.99/month. Free trial available.

Lucky Orange Heatmaps & Replay Overview

Lucky Orange Heatmaps & Replay is a Shopify app developed by Unknown Developer to help merchants with Tools for better website checkout and increasing conversions. With an average rating of 4.6 stars from 897 reviews, Lucky Orange Heatmaps & Replay is one of the top-rated Analytics Shopify apps.

Launch DateJul 8, 2014
Purpose Gain insights into customer purchasing behavior, track added-to-cart products, and identify instances of checkout abandonment through visual analytics.
Pricing summaryFree plan available
Features ComparisonPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Popcorn Replay Customer Visits Features

  • Keep track of customer visits to your store to gain useful insights from their activity.
  • View a timeline of events, including browser and location details, device and operating system for each recording.
  • Mobile-friendly: quickly review session recordings on your mobile device.
  • Share a password-protected recording with your team for teamwork.
  • Keep your favorite videos saved for future reference and comparison while making changes.

Lucky Orange Heatmaps & Replay Features

  • Recordings & Heatmaps - identify what attracts people the most (and least)
  • Surveys - instead of guessing what your customers want, just ask them directly.
  • Pre-made Conversion Funnels - designed to quickly show you where customers are dropping off.
  • Improved Sections - monitor sessions of annoyed or upset visitors & more.
  • Checkout Analytics - Monitor actions taken by users on your payment page.
Pricing PlansPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

There are tons of Shopify apps for small businesses and enterprises alike. From Popcorn Replay Customer Visits to Lucky Orange Heatmaps & Replay, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay measure up.

Popcorn Replay Customer Visits Pricing Details

Popcorn Replay Customer Visits offers 3 paid plans, which cost $11.99/ month, $24.99/ month, $54.99/ month. The paid plans also come with a 7-day free trial period.

SILVER
$11.99 /month
  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
GOLD
$24.99 /month
  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile
PLATINUM
$54.99 /month
  • Record store visitors
  • Advanced filters
  • Share recordings
  • Exclude countries
  • Watch on mobile

Lucky Orange Heatmaps & Replay Pricing Details

Lucky Orange Heatmaps & Replay has 4 pricing plans: 1 free and 3 paid. The paid plans cost $19/ month, $39/ month, $89/ month and have no free trial period.

Free
$0 /month
  • 100 sessions/month
  • 30 day data storage
Launch
$19 /month
  • 500 sessions/month
  • 30 day data storage
  • Discovery AI + $5/month
Build
$39 /month
  • 3,500 sessions/month
  • 60 day data storage
  • Discovery AI + $10/month
Grow
$89 /month
  • 10,000 sessions/month
  • 60 day data storage
  • Discovery AI + $20/month

Install in your Shopify store We pass your name, email and store domain to the Conversion Bear team so they can help install and configure the app on your store.

User RatingsPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay.

Popcorn Replay Customer Visits Ratings

Popcorn Replay Customer Visits has garnered an overall rating of 4.1 stars from a total of 51 reviews on the Shopify app store.

4.1★★★★☆| 51 reviews

Of the total reviews, 82% are positive, 18% are neutral, and 18% are negative.

✨ AI Summary of Popcorn Replay Customer Visits Reviews

This Shopify app specializes in recording and replaying customer sessions on e-commerce stores, providing valuable insights into user behavior, navigation patterns, and potential pain points. Its core functionality includes session playback, allowing merchants to observe interactions such as scrolling, clicks, and product views to identify areas for improvement. Strengths include ease of installation, a clean and intuitive interface, and a free tier with robust features, making it accessible for small businesses. The app is praised for helping optimize store layouts, debug issues, and reduce cart abandonment by revealing friction points. However, limitations include occasional technical glitches, such as incomplete replays, inaccurate session tagging, or compatibility issues with certain themes. Some recordings may miss critical checkout interactions, and the free plan has session limits. While customer support is generally responsive, unresolved billing disputes and unexpected charges after cancellation have been reported. Despite these drawbacks, the app is widely regarded as a powerful, cost-effective tool for enhancing user experience and conversion rates.

Lucky Orange Heatmaps & Replay Ratings

Lucky Orange Heatmaps & Replay has garnered an overall rating of 4.6 stars from a total of 897 reviews on the Shopify app store.

4.6★★★★★| 897 reviews

Of the total reviews, 92% are positive, 8% are neutral, and 8% are negative.

✨ AI Summary of Lucky Orange Heatmaps & Replay Reviews

The app provides comprehensive analytics tools for Shopify stores, including heatmaps, click maps, scroll maps, live visitor recordings, and checkout funnel analysis to track customer behavior and optimize user experience. Its intuitive interface and real-time data visualization help identify navigation issues, popular products, and drop-off points, enabling data-driven improvements. Strengths include robust features like session replays, heatmap technology, and detailed customer insights, which are particularly valuable for UX optimization and conversion rate improvements. Customer support is frequently highlighted as responsive and knowledgeable, with onboarding calls and troubleshooting assistance noted as effective. However, some limitations include occasional technical issues, such as inaccurate visitor tracking or delayed support responses in certain cases. A mobile version is currently unavailable, and integration within Shopify’s native interface could be improved. While the app is praised for its depth of analytics, its pricing may be a barrier for very small businesses. Overall, it is a powerful tool for e-commerce optimization, though reliability and support consistency vary.

Pros and ConsPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

Let's explore the pros and cons of Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay to better understand their strengths and limitations.

Popcorn Replay Customer Visits Pros and Cons

Pros
  • The app effectively tracks and records customer behavior, helping users identify pain points and improve their websites.
  • Many users highlight the app’s intuitive setup, clean UI, and seamless integration.
  • The app’s free plan is frequently praised for offering high-value features without cost.
  • Responsive and helpful customer service is noted by several users.
  • Users appreciate the ability to make immediate improvements based on recorded sessions.
  • The app runs smoothly without noticeably slowing down websites.
  • Users find the ability to filter recordings based on specific sessions useful.
  • The app captures live sessions accurately, providing real-time insights.
Cons
  • Multiple users report being charged despite canceling subscriptions or uninstalling the app.
  • Some users experience issues where replays stop prematurely or miss critical actions.
  • Some users express discomfort with the app recording their own visits without clear opt-out options.

Lucky Orange Heatmaps & Replay Pros and Cons

Pros
  • Prompt, knowledgeable, and friendly assistance with quick issue resolution.
  • Intuitive design and easy navigation enhance the overall experience.
  • Comprehensive heatmaps, recordings, and analytics provide actionable data on customer behavior.
  • Live visitor tracking and session recordings offer immediate feedback on user interactions.
  • Support calls and guidance ensure new users can quickly utilize key features.
  • Includes heatmaps, click maps, scroll maps, surveys, and funnels for deep analysis.
  • Data-driven optimizations lead to noticeable improvements in website performance.
  • Many long-term users continue to find the app indispensable for their business.
Cons
  • Problems with installation and tracking code integration for Shopify users.
  • Lack of a dedicated mobile app or optimized mobile experience.
  • The overlapping theme of customer support was removed from CONS because the majority of reviews praised the support team, outweighing the few negative mentions.
Featured IntegrationsPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay, and see how effortlessly these apps can enhance your store operations.

Popcorn Replay Customer Visits Integrations

Popcorn Replay Customer Visits offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

Shopify Admin

Lucky Orange Heatmaps & Replay Integrations

Lucky Orange Heatmaps & Replay offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutShopify AdminGoogle AnalyticsHubSpotOptimizelyZapier
SupportPopcorn Replay Customer Visits vs Lucky Orange Heatmaps & Replay

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Popcorn Replay Customer Visits User Support

For any inquiries or assistance regarding Popcorn Replay Customer Visits, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Popcorn Replay Customer Visits offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Lucky Orange Heatmaps & Replay User Support

For any inquiries or assistance regarding Lucky Orange Heatmaps & Replay, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Lucky Orange Heatmaps & Replay offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

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2

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3

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Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the Conversion Bear team so they can help install and configure the app on your store.

FAQs for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay

1. What is the key difference between these Shopify apps: Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay?

When comparing various Shopify apps, their main objective sets them apart. Popcorn Replay Customer Visits is designed to help merchants with Observe your customers' activities. Review session recordings.. On the other hand, Lucky Orange Heatmaps & Replay focuses on Tools for better website checkout and increasing conversions. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay offers free pricing plan options for Shopify merchants?

Popcorn Replay Customer Visits has no free plans. Lucky Orange Heatmaps & Replay has 1 free plan.

3. What are the pricing plans for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay?

While the specific pricing plans may vary for each app, here's a general breakdown:

Popcorn Replay Customer Visits offers a total of 3 pricing plans: 0 free plans and 3 paid plans. Paid plan costs: $11.99/ month, $24.99/ month, $54.99/ month. Free plan costs: Not available.

Lucky Orange Heatmaps & Replay offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $19/ month, $39/ month, $89/ month. Free plan cost: Free.

4. Is there a free trial available for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay?

Popcorn Replay Customer Visits comes with a 7-day free trial period. Lucky Orange Heatmaps & Replay, on the other hand, has no free trial period.

5. What are the integration options available for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay?

Popcorn Replay Customer Visits: Shopify Admin.

Lucky Orange Heatmaps & Replay: Checkout, Shopify Admin, Google Analytics, HubSpot, Optimizely, Zapier.

6. What are the support options available for Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay?

Popcorn Replay Customer Visits · Email: [email protected] · Website: https://www.conversionbear.com/ · FAQ: https://support.apphub.com/en/collections/3492498-popcorn-replay-session-recordings

Lucky Orange Heatmaps & Replay · Email: [email protected] · Website: https://www.luckyorange.com/ · FAQ: https://help-preview.luckyorange.com/

7. Are Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay compatible with my Shopify theme?

Generally, Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay is better?

Determining which app between Popcorn Replay Customer Visits and Lucky Orange Heatmaps & Replay is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Conversion Bear team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

Popcorn Replay Customer Visits
4.1 ★ · 51 reviews · From $11.99/mo
Lucky Orange Heatmaps & Replay
4.6 ★ · 897 reviews · Free plan

Verdict at a glance

Lucky Orange Heatmaps & Replay takes 4 of the 7 comparison factors, including rating, total reviews and track record. Popcorn Replay Customer Visits leads on budget and trial availability.

🥇 Winner: Lucky Orange Heatmaps & Replay🥈 Runner Up: Popcorn Replay Customer Visits
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