(Updated October 2026) Track RT: Instant FAQ, Help Center's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Displays a list of frequently asked questions with the answers. Reduces the number of questions..
RT: Instant FAQ, Help Center's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
Keywordfaqs | 0.00%0.00 | Declining |
Keywordhelp center | 0.00%0.17 | Declining |
Keywordfacebook messenger | 0.00%0.00 | Declining |
KeywordInstant answers | 0.00%0.00 | Stable |
KeywordRich text editor | 0.00%0.00 | Declining |
CategoryFAQ Store management > Support > FAQ | 0.00%0.39 | Declining |
CategorySupport Store management > Support | 0.00%0.02 | Declining |
CategoryStore management | 0.00%0.00 | Declining |
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Key Insights:
Monthly market share trajectory for RT: Instant FAQ, Help Center across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Help Center | 0.05% | 0.05% | 0.15%0.1 | 0.18%0.03 | 0.18% | 0.18% |
| Faqs | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Facebook Messenger | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% | 0.01% |
| Rich Text Editor | — | — | — | — | — | — |
| Instant Answers | — | — | — | — | — | — |
Key Insights:
RT: Instant FAQ, Help Center captures the largest share of installs in faqs — 0 of the group's tracked install base, followed by 0 in help center and 0 in facebook messenger. Sort the table by Share to see the full ordered list.
RT: Instant FAQ, Help Center is contracting in more groups than it's expanding. FAQ saw the sharpest dip this month — switch to "Market Share Changes" to see the full distribution and check whether the contractions cluster around a shared theme.
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
Share figures are recomputed weekly from the latest review data. RT: Instant FAQ, Help Center is currently losing share in more groups than it's gaining — the trend chart's date range filter lets you check whether the slide started recently or has been ongoing.
Rankings and trends across every Shopify app, category, and keyword.