Whatsapp — Market Share Across Shopify App Store Groups
WhatsApp's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Keyword whatsapp order | 98.66%0.18 | Climbing |
| Keyword whatsapp commerce | 93.20%9.10 | Climbing |
| Keyword whatsapp | 82.05%6.13 | Declining |
| Keyword order notification | 78.38%12.08 | Declining |
| Keyword Order updates | 61.17%0.32 | Declining |
| Keyword whatsapp chat + abandoned cart | 54.11%33.94 | Climbing |
| Category Order tracking Orders and shipping > Orders > Order tracking | 15.62%0.57 | Climbing |
| Keyword Customer satisfaction | 12.51%2.37 | Climbing |
| Keyword Real-time notifications | 10.38%3.98 | Climbing |
| Category Orders Orders and shipping > Orders | 7.84%0.04 | Climbing |
Showing 1-10 out of 16
Key Insights:
- WhatsApp captures 98.7% of installs in whatsapp order — its strongest position among the 10 Shopify groups shown (16 groups in total).
- Over the past 30 days, 7 gained share and 3 lost share — net positive share momentum.
- whatsapp chat + abandoned cart is the biggest gainer (+33.94pp) — strongest share momentum this month.
Whatsapp — Market Share Trend Across Top Groups
Monthly market share trajectory for WhatsApp across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Keyword Whatsapp Order | — | 98.41% | 98.43%0 | 98.48%0 | 99.03%1 | 98.65%0 |
| Keyword Whatsapp Commerce | — | 91.51% | 87.75%4 | 88.30%1 | 92.93%5 | 93.23%0 |
| Keyword Whatsapp | 94.98% | 93.00%2 | 81.21%12 | 87.41%6 | 88.06%1 | 82.02%6 |
| Keyword Order Notification | 87.12% | 49.45%38 | 78.43%29 | 91.19%13 | 88.44%3 | 78.35%10 |
| Keyword Order Updates | 36.25% | 36.61%0 | 47.79%11 | 49.16%1 | 61.56%12 | 61.23%0 |
Key Insights:
- WhatsApp's biggest share gain is in Whatsapp — expanded from 0.1% to 82.0% over the charted period.
- Across the 5 plotted groups, WhatsApp expanded share in 5 and contracted in 0.
Top Categories Whatsapp Ranks In on Shopify
- Keyword whatsapp order — Holds 98.7% market share in this keyword (+0.18pp this month) — WhatsApp's growing footprint here.
- Keyword whatsapp commerce — Holds 93.2% market share in this keyword (+9.10pp this month) — WhatsApp's growing footprint here.
- Keyword whatsapp — Holds 82.0% market share in this keyword (-6.13pp this month) — slipping in this keyword.
- Keyword order notification — Holds 78.4% market share in this keyword (-12.08pp this month) — slipping in this keyword.
- Keyword Order updates — Holds 61.2% market share in this keyword (-0.32pp this month) — slipping in this keyword.
Whatsapp on Shopify — Market Share FAQs
1. Where does WhatsApp have the most market share on Shopify?
WhatsApp captures the largest share of installs in whatsapp order — 98.7% of the group's tracked install base, followed by 93.2% in whatsapp commerce and 82.0% in whatsapp. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is WhatsApp gaining or losing share in?
WhatsApp is gaining share in more groups than it's losing. whatsapp chat + abandoned cart is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is WhatsApp's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does WhatsApp hold market share?
WhatsApp appears in 16 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does WhatsApp's Shopify market share update?
Share figures are recomputed weekly from the latest review data. WhatsApp's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
