💅🏼 a loyalty program built to actually monetize an existing audience

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THE ICONIC HIGH STREET BRAND elevated their migrated rewards program - the Skinesis Society- to match their premium aspirational and luxurious look, so we stepped in to help do exactly that.⁠ More than just good looks, SC also had a 20% growth goal and wanted to increase redeeming members by 30%. RESULTS: Redeeming members spend 440% as much as non-members, with 14.8% of rev from loyalty members.

Project details

Service: Marketing and sales
Industry: Health and beauty
Partner: Arq Design Studio
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Inside the project

Bringing the Skinesis Society in line with the Sarah Chapman look

Sarah Chapman, the London skincare brand, had migrated its rewards program, the Skinesis Society, and wanted it to match what Arq Design Studio describes as the brand's premium, aspirational and luxurious look. Arq Design Studio stepped in to rework the program to that standard. The brief went beyond appearance: the brand had a 20% growth goal and wanted to increase redeeming members by 30%.

Spend and revenue from Skinesis Society members

According to Arq Design Studio, redeeming members spend 440% as much as non-members, and 14.8% of revenue comes from loyalty members.

About the partner

Arq Design Studio is a Shopify Select partner based in Toronto, Canada, serving clients in Canada and the United States. Its industries include Health and beauty.

Frequently asked questions

Who reworked the Shopify loyalty program for Sarah Chapman?

Arq Design Studio reworked Sarah Chapman's migrated rewards program, the Skinesis Society, to match the skincare brand's look.

What results did the Sarah Chapman loyalty program report?

Arq Design Studio reports that redeeming members spend 440% as much as non-members, with 14.8% of revenue from loyalty members.

What does Arq Design Studio charge for Shopify projects?

Arq Design Studio lists a starting price of $1000-$60000.

Where is Arq Design Studio based?

Arq Design Studio is based in Toronto, Canada, serves clients in Canada and the United States, and works in English.

Some sections on this page were written by ShopDigest AI from Arq Design Studio’s description and project images.