Lids

Arctic Grey significantly improved the online presence of seven brands under the Lids.com umbrella. They enhanced business workflows, implemented effective automations, and refined customer experiences. This approach led to notable improvements in conversion rates, user retention, and site speed.
Project details
- IndustryAI
- Clothing and fashion
- Partner
- Arctic Grey · 5 from 178 reviews · Shopify partner since 2013
What was delivered
AI-generated- Business workflow enhancements across seven Lids.com brands
- Automations
- Customer experience refinements
Inside the project
AI-generatedWritten by ShopDigest AI from Arctic Grey’s description and project images.
Seven brands under the Lids.com umbrella
Rather than a single storefront, the work spanned seven brands under Lids.com. It covered business workflows, automations and the customer experience on the brands' online stores. The project images show the Custom Lids store, which sells hats and apparel, with navigation for a hat customizer, patches and hat styles such as trucker, snapback and fitted.
Conversion, retention and speed gains across the Lids brands
Across the seven brands, Arctic Grey reports notable improvements in conversion rates, user retention and site speed. The agency links these results to its workflow enhancements, automations and customer experience refinements.
About the partner
Arctic Grey is a Platinum Shopify Partner based in New York, United States, a partner since 2013 with a 5 rating from 178 reviews, and lists clothing and fashion among its industries.
Frequently asked questions
AI-generatedWho improved conversion and site speed for the Lids Shopify brands?
Arctic Grey worked on seven brands under Lids.com, enhancing business workflows, implementing automations and refining customer experiences.
What results did the Lids Shopify CRO project report?
Arctic Grey reports notable improvements in conversion rates, user retention and site speed.
What does Arctic Grey charge for Shopify work?
Arctic Grey lists its pricing as "Starting from $199".




