Bazaarvoice Ratings & Reviews Shopify App by Bazaarvoice Inc.

Gather ratings, reviews, and pictures and enhance their effect across your website, social media, and beyond. Gather customer reviews and photos that encourage purchases.

3.3 15 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Bazaarvoice Inc. team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Bazaarvoice Ratings & Reviews

Pros
  • Smooth Shopify Integration: The app works seamlessly with Shopify, including easy installation and customization support.
  • Strong Review Presentation: The design and filtering functionality of reviews on the site are well-received.
  • Dedicated Implementation Support: Users appreciate the experienced team assisting with setup and transitions.
Cons
  • Poor Customer Service: Frequent complaints about slow, unhelpful, or inaccessible support after onboarding.
  • Clunky and Outdated Platform: Many users find the UX cumbersome, with performance issues and limited functionality.

Screenshots

Bazaarvoice Ratings & Reviews Shopify app screenshot 1
Bazaarvoice Ratings & Reviews Shopify app screenshot 2
Bazaarvoice Ratings & Reviews Shopify app screenshot 3
Bazaarvoice Ratings & Reviews Shopify app screenshot 4
Bazaarvoice Ratings & Reviews Shopify app screenshot 5

About the app

Gather customer reviews and photos that encourage purchases.

  • Increase sales & insights: Gather reviews, pictures, videos, and questions and answers to boost sales and understand more.
  • Increase UGC Engagement: Increase website visitors and boost your online visibility by adding more user-generated content.
  • Bazaarvoice Network: Join the Bazaarvoice Network to increase the visibility and sales of your products.

Install in your Shopify store We pass your name, email and store domain to the Bazaarvoice Inc. team so they can help install and configure the app on your store.

Keywords

product reviews Shopify appscollect customer reviews Shopify appsphoto reviews Shopify appsvideo reviews Shopify appsQ&A reviews Shopify appsincrease sales Shopify appsUGC Shopify appsBazaarvoice reviews Shopify appssocial proof Shopify appscustomer feedback Shopify appsboost traffic Shopify appsonline presence Shopify appsproduct ratings Shopify appsinspire customers Shopify appsuser-generated content Shopify apps

Key features

  • Collect reviews, photos, and videos to boost sales and customer insights.
  • Display star ratings and review summaries to build shopper trust.
  • Automatically request reviews via email to gather more feedback.

Pricing

Bazaarvoice Ratings & Reviews pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Bazaarvoice Ratings & Reviews costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Bazaarvoice Ratings & Reviews is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

Bazaarvoice Ratings & Reviews price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Bazaarvoice Ratings & Reviews pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Bazaarvoice Inc. team so they can help install and configure the app on your store.

Comparison

Top Bazaarvoice Ratings & Reviews alternatives — detailed comparison

The table below highlights the crucial differences between Bazaarvoice Ratings & Reviews and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Bazaarvoice Ratings & ReviewsInstall
OneReview: Use Online ReviewsInstall
Add app
General information
Ratings3.8 ★ (15 reviews)5.0 ★ (10 reviews)4.9 ★ (31 reviews)
Developed byBazaarvoice Inc.OneReviewValued Shops
Launch date4 November 202228 February 202417 June 2014
PricingFreeFree, $9/month, $19/month, $19/monthFree, $17/month, $26/month, $47/month
ObjectiveGather customer reviews and photos that encourage purchases.Increase sales using reviews of your products from other sitesAdd WebwinkelKeur to your online store to boost sales.
CategoriesProduct reviews, Social trust - OtherProduct reviews, Social trust - OtherSocial trust - Other, Product reviews
Key features & highlights
PurposeGather ratings, reviews, and pictures and enhance their effect across your website, social media, and beyond.Losing sales because your products are missing reviews?WebwinkelKeur indicates that an online store is trustworthy and offers a review system for these stores.
Features list
  • Collect reviews, photos, and videos to boost sales and customer insights.
  • Display star ratings and review summaries to build shopper trust.
  • Automatically request reviews via email to gather more feedback.
  • Automatically aggregates existing online reviews for your products.
  • Displays star ratings and review summaries on product pages.
  • Integrates seamlessly with any existing reviews app.
  • Automatically sends review invitations to customers after order fulfillment.
  • Displays a sidebar with customer reviews and trust badges.
  • Enhances credibility with verified certification and insignias.
Highlights———
User reviews and ratings
Recommended53.3%100.0%90.0%
Pros
  • The app works seamlessly with Shopify, including easy installation and customization support.
  • The design and filtering functionality of reviews on the site are well-received.
  • Users appreciate the experienced team assisting with setup and transitions.
  • The app quickly generates credible reviews, enhancing store legitimacy and customer trust.
  • Fast, helpful responses with personalized assistance, including video tutorials.
  • Simple setup and intuitive functionality, requiring minimal effort to deploy.
  • Includes pros/cons sections and real-time summaries, aiding customer decision-making.
  • The app is straightforward to set up and operate, with no reported difficulties.
  • Despite minor confusion between widgets and sidebars, the overall design is user-friendly.
Cons
  • Frequent complaints about slow, unhelpful, or inaccessible support after onboarding.
  • Many users find the UX cumbersome, with performance issues and limited functionality.
  • Some users noted the app is most beneficial for new stores, with unclear value for established ones.
  • Relies on existing product reviews, which may not cover niche or unique items.
—
Pricing and plans
Total pricing plans144
Free planAvailableAvailableAvailable
Free trialNoYes, for 7 day(s)No
Technical information
Rating3.8 ★5.0 ★4.9 ★
Total reviews151030
Launch date4 November 202228 February 202417 June 2014

More details about Bazaarvoice Ratings & Reviews

Product description

Bazaarvoice provides a set of tools for gathering, managing, and sharing reviews, ratings, and other social content. It assists businesses in maximizing the impact of both visual and written content, customizing storefronts with compelling shopper content, and promoting products on social media platforms like TikTok and Instagram.

AI summary

The app offers a comprehensive review management platform for Shopify stores, featuring review collection, syndication across e-commerce channels, and customizable display options, including filtering functionality. Integration with Shopify is generally smooth, with support available for implementation and limited customizations. A notable strength is its ability to syndicate reviews with partner sites, which some find valuable for broader visibility. However, the platform faces significant criticism for its cumbersome and outdated user interface, slow performance, and heavy site impact. Customer support is inconsistent, with reports of unresponsiveness and lack of assistance post-sale. Pricing is considered high relative to the service quality, and contractual terms are described as inflexible. Key limitations include ineffective review incentivization methods, poor email review collection, and restricted placement options for Q&A features. While some users appreciate its design and syndication capabilities, others find the overall experience frustrating and are actively seeking alternatives.

Support

For any questions, concerns, or assistance with Bazaarvoice Ratings & Reviews, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Bazaarvoice Ratings & Reviews are available in various languages on the Shopify app store, including English.

Bazaarvoice Ratings & Reviews support information in a nutshell
Support emailsupport@bazaarvoice.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Bazaarvoice Ratings & Reviews seamlessly integrates with are given below.

CheckoutShopify FlowShopify AdminFacebookGoogleInstagramPinterestTikTok
Developer
NameBazaarvoice Inc.
WebsiteView developer profile
Address10901 Stonelake Blvd, Austin, TX, 78759

Installation

How to install Bazaarvoice Ratings & Reviews on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Bazaarvoice Inc. team.

2

The developer gets in touch

Bazaarvoice Inc. contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

3.3
★★★☆☆
15 total reviews
57
41
31
21
15

Bazaarvoice Ratings & Reviews has an overall rating of 3.3 stars from a total of 15 reviews on the Shopify app store. Of these, 8 (53.3%) are positive, 1 (6.7%) are neutral, and 6 (40.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Rada Kitchen Storefrom United States · 22 April 2026

In early 2026, we moved to Bazaarvoice from Stamped.io. We had a fantastic onboarding experience with their team - they communicated well, answered all of our questions, and made our transition as smooth as possible. They even met our tight timeline request!The platform continues to improve it's integration with Shopify & and their team does a great job of making us aware of these. Great app & experience!

★★★★★Dabble & Dollopfrom United States · 4 March 2026

We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift.Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track.Overall, it was a great experience and we’re very happy with the switch and would highly recommend!

★★★★★TarpSOSfrom United States · 17 December 2025

Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.

★★★★★Forté Pharmafrom Monaco · 14 November 2025

Nous utilisons Bazaarvoice depuis maintenant deux ans et nous en sommes pleinement satisfaits. La solution a eu un réel impact sur nos performances : elle a contribué à améliorer significativement le taux de conversion de nos pages produits, tout en augmentant le temps passé par les utilisateurs sur celles-ci. Nous avons également constaté une amélioration notable de notre référencement organique grâce à l’intégration des contenus générés par les utilisateurs.Une solution fiable, efficace et réellement créatrice de valeur pour nos parcours digitaux.

★★★★★PHYTO USAfrom United States · 2 December 2024

Our team is very pleased with the implementation of this app on our Shopify store. The Bazaarvoice team provided excellent support, ensuring we had everything needed for a smooth transition. The design and presentation of the reviews on our site are fantastic, and we especially love the functionality of filtering reviews provided by their team.

Install in your Shopify store We pass your name, email and store domain to the Bazaarvoice Inc. team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#15
Social trust - Other
Total reviews
15
No change vs 30 days ago
Average rating
3.3 ★
0.00 vs 30 days ago
Top market
US
80.0% of installs

Category & keyword rankings

Position and market share today

CategorySocial trust - Other#150.7% ▼2.3
Keywordauthentication#27—
Keywordconsumer#37—
KeywordReview summaries#43—

Reviews trend

Cumulative reviews · last 6 months

14 → 15 reviews · rating steady at 3.3★
Ranks #15 in 1 of 10 App Store groups tracked.Open full charts →

Bazaarvoice Ratings & Reviews FAQs

How do I install the Bazaarvoice Ratings & Reviews Shopify app?
To install Bazaarvoice Ratings & Reviews on your Shopify store, click on the Bazaarvoice Ratings & Reviews installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Bazaarvoice Ratings & Reviews on your Shopify store, then contact us now.
What are the key features of Bazaarvoice Ratings & Reviews?

The key features offered by Bazaarvoice Ratings & Reviews to Shopify store owners are:

  • Source high-volume, high quality, diverse mix of shopper voices
  • Transform static storefronts into high-converting destinations
  • Scale authentic, social proof across our global network
Does Bazaarvoice Ratings & Reviews integrate with other Shopify apps or tools?

Yes, Bazaarvoice Ratings & Reviews seamlessly integrates with other Shopify apps or tools, such as Gather reviews, pictures, videos, and questions and answers to boost sales and understand more., Increase website visitors and boost your online visibility by adding more user-generated content., Join the Bazaarvoice Network to increase the visibility and sales of your products..

Is there a free trial available for Bazaarvoice Ratings & Reviews?

No, Bazaarvoice Ratings & Reviews does not offer any free trial.

What are the pricing plans for Bazaarvoice Ratings & Reviews?

The app offers 1 plan that is forever-free.

How does billing work for Bazaarvoice Ratings & Reviews?

Bazaarvoice Ratings & Reviews is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Bazaarvoice Ratings & Reviews allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Bazaarvoice Ratings & Reviews offer customer support?

Yes, Bazaarvoice Ratings & Reviews offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Bazaarvoice Ratings & Reviews compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

OneReview: Use Online Reviews
by OneReview

Free plan · From $9/mo · 7d trial
★ 5.0 (10)
VOL ‑ Product Reviews App
by VOL Apps

Free plan · From $15/mo · 7d trial
★ 5.0 (7)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Bazaarvoice Inc. team so they can help install and configure the app on your store.

.myshopify.com
3.3★★★☆☆15 reviews · 53.3% positive

Writing reviews on ShopDigest is coming soon.

  • RK
    Rada Kitchen StoreUnited States · 22 Apr 2026
    ★★★★★

    In early 2026, we moved to Bazaarvoice from Stamped.io. We had a fantastic onboarding experience with their team - they communicated well, answered all of our questions, and made our transition as smooth as possible. They even met our tight timeline request!The platform continues to improve it's integration with Shopify & and their team does a great job of making us aware of these. Great app & experience!

  • D&
    Dabble & DollopUnited States · 4 Mar 2026
    ★★★★★

    We recently migrated from Yotpo to Bazaarvoice and the entire experience was so smooth. The onboarding process was fast, well organized, and much easier than we expected. The Bazaarvoice team handled nearly everything for us, making the transition very low lift.Our account manager was fantastic—very communicative, responsive, and helpful throughout the entire process. Whenever we had questions, the team was quick to respond and made sure everything stayed on track.Overall, it was a great experience and we’re very happy with the switch and would highly recommend!

  • TA
    TarpSOSUnited States · 17 Dec 2025
    ★★★★★

    Enice was fantastic to work with—very responsive and really took the time to understand my concerns and the overall project. Jackson and Parvati were also great and made sure everything got done efficiently and correctly. Overall, a very positive experience with the whole team.

  • FP
    Forté PharmaMonaco · 14 Nov 2025
    ★★★★★

    Nous utilisons Bazaarvoice depuis maintenant deux ans et nous en sommes pleinement satisfaits. La solution a eu un réel impact sur nos performances : elle a contribué à améliorer significativement le taux de conversion de nos pages produits, tout en augmentant le temps passé par les utilisateurs sur celles-ci. Nous avons également constaté une amélioration notable de notre référencement organique grâce à l’intégration des contenus générés par les utilisateurs.Une solution fiable, efficace et réellement créatrice de valeur pour nos parcours digitaux.

  • PU
    PHYTO USAUnited States · 2 Dec 2024
    ★★★★★

    Our team is very pleased with the implementation of this app on our Shopify store. The Bazaarvoice team provided excellent support, ensuring we had everything needed for a smooth transition. The design and presentation of the reviews on our site are fantastic, and we especially love the functionality of filtering reviews provided by their team.

  • PA
    PartsourceCanada · 16 Feb 2024
    ★★★★☆

    Implementation went well and there is an experienced team to help with Shopify installation. App works well with Shopify integration. Team can help with some customizations if certain options are not available. However, it is super expensive so I would expect white glove treatment if we are paying that amount. If you have the budget, this is a great option.

  • KA
    KT ApplianceUnited States · 10 Dec 2025
    ★★★☆☆

    At this time, we can’t use the available data to create a “Rating: High to Low” filter on the collection pages. We pay over 10k a year and this basic feature is not available. Very disappointed and once the contract ends we will be moving onto something else.

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