Shopify Messaging
by Shopify
Email marketing tailored for business
Free
Constant Contact: Email & SMS Shopify App by Constant Contact
Send your message through email, text, or social media using Constant Contact. Online sales growth tools and automatic digital marketing methods.
3.4 25 reviewsPaid from $12/month
Pros and cons
Pros and cons of Constant Contact: Email & SMS
Pros
- Seamless Shopify Integration: The app effectively syncs with Shopify, enabling easy product embedding and automated email list management.
- Effective Customer Support: Many users highlight responsive and helpful live support, including proactive assistance from agents.
- Increased Sales and Engagement: The app drives conversions and revenue growth through targeted email campaigns and automation.
- User-Friendly Interface: The drag-and-drop functionality and intuitive design simplify email creation and contact management.
Cons
- Frustrating Authentication: Mandatory multi-factor authentication is frequently criticized as overly cumbersome for team use.
- Poor Customer Service: Complaints include unresponsive support, unresolved technical issues, and difficulty canceling subscriptions.
Screenshots
About the app
Online sales growth tools and automatic digital marketing methods.
- Automated Messaging: Send automated emails and SMS messages to customers who join your list or perform actions.
- Automated cart reminders: Get back lost sales by using automated reminders for abandoned carts.
- Contact Synchronization: Ensure your contacts are current with instant data syncing.
- Store Promotion: Advertise your shop using easy-to-use product blocks for pictures and costs.
- Ecommerce Reporting: Monitor the effects of your sales and campaign activities using ecommerce reports.
Keywords
email marketing Shopify appsSMS marketing Shopify appsautomated email Shopify appsabandoned cart reminders Shopify appsreal-time data sync Shopify appsdrag-and-drop product blocks Shopify appsecommerce reporting Shopify appsboost sales Shopify appsautomated SMS Shopify appscart recovery Shopify appsemail automation Shopify appsSMS automation Shopify appscontact sync Shopify appspromote store Shopify appstrack campaigns Shopify apps
Key features
- Automate emails and SMS messages based on customer actions or list sign-ups.
- Recover lost sales with automated abandoned cart reminders.
- Sync contact data in real time for accuracy.
Pricing
Constant Contact: Email & SMS pricing plans
Lite
$12 /month
- Basic email marketing with templates
- Automated welcome email for new contacts
- Social marketing
- Event Management
Standard
$35 /month
- Everything in Lite, plus:
- Subject line A/B testing & email archive
- Resend emails to non-openers
- Automation templates
- Contact segmentation
Premium
$80 /month
- Everything in standard, plus:
- Dynamic content
- Custom automations
- Custom contact segmentation
- SEO
Not sure which plan to pick? Discuss Lite or Standard plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Constant Contact: Email & SMS costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Constant Contact: Email & SMS are Lite, Standard, Premium.
The details of the plans are outlined below.
- Lite: the Lite plan costs $12 and comes with a 30-day free trial period. The plan offers a host of features, including Basic email marketing with templates, Automated welcome email for new contacts, Social marketing, Event Management.
- Standard: the Standard plan costs $35 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in Lite, plus:, Subject line A/B testing & email archive, Resend emails to non-openers, Automation templates, Contact segmentation.
- Premium: the Premium plan costs $80 and comes with a 30-day free trial period. The plan offers a host of features, including Everything in standard, plus:, Dynamic content, Custom automations, Custom contact segmentation, SEO, Advanced ads with dedicated ad manager.
Constant Contact: Email & SMS price summary
| Pricing summary | From $12/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $12, $35, $80 |
| Free trial available | Yes, for 30 day(s) |
For further information regarding Constant Contact: Email & SMS pricing plans, see the official website.
Comparison
Top Constant Contact: Email & SMS alternatives — detailed comparison
The table below highlights the crucial differences between Constant Contact: Email & SMS and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 2.9 ★ (25 reviews) | 4.8 ★ (4,663 reviews) | 4.7 ★ (14,776 reviews) | |
| Developed by | Constant Contact | Shopify | Shopify | |
| Launch date | 27 September 2018 | 14 April 2020 | 18 September 2017 | |
| Pricing | $12/month, $35/month, $80/month | Free | Free | |
| Objective | Online sales growth tools and automatic digital marketing methods. | Email marketing tailored for business | Simplify all tasks and focus on your business. | |
| Categories | Email marketing | Email marketing, SMS marketing | Workflow automation, Email marketing | |
| Key features & highlights | ||||
| Purpose | Send your message through email, text, or social media using Constant Contact. | Connect and maintain long-term relationships with customers using Shopify's commerce-focused email. | Use Shopify Flow's simple code editor to personalize your store and automate your tasks. | |
| Features list |
|
|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 56.0% | 0.0% | 93.4% | |
| Pros |
|
|
| |
| Cons |
|
|
| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 1 | 0 | |
| Free plan | Not available | Available | Not available | |
| Free trial | Yes, for 30 day(s) | No | No | |
| Technical information | ||||
| Rating | 2.9 ★ | 4.8 ★ | 4.7 ★ | |
| Total reviews | 25 | 2,438 | 15,051 | |
| Launch date | 27 September 2018 | 14 April 2020 | 18 September 2017 | |
More details about Constant Contact: Email & SMS
Product description
Constant Contact and Shopify are essential tools for small businesses' digital marketing needs. Constant Contact simplifies the marketing process, helping to boost sales, customer growth, and audience engagement. It enables businesses to focus more on their core operations.
AI summary
The app integrates Shopify with Constant Contact, enabling seamless email marketing by automatically syncing customer data and facilitating product embedding in emails through drag-and-drop Shopify blocks. Key strengths include robust contact management, automated list segmentation, and time-saving workflows, with some users reporting increased sales and conversions. The app also offers live customer support, which is noted for being responsive and helpful. However, several limitations are apparent, including technical glitches (e.g., editing/sending issues, Outlook 365 compatibility problems), inflexible multi-factor authentication, and incomplete Shopify integration (e.g., no bidirectional data flow, lack of price updates or variant-specific pricing in emails). Pricing is a recurring concern, with complaints about unclear billing, high costs for basic features, and restrictive free trials. Additionally, spam sign-ups and inadequate opt-in controls for Shopify forms are noted drawbacks. While the app streamlines email campaigns for many, its value depends on specific needs, as advanced customization and automation often require higher-tier plans.
Support
For any questions, concerns, or assistance with Constant Contact: Email & SMS, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Constant Contact: Email & SMS are available in various languages on the Shopify app store, including English.
Constant Contact: Email & SMS support information in a nutshell
| Support email | support2 |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Constant Contact: Email & SMS seamlessly integrates with are given below.
CanvaFacebookInstagramSalesforceVimeoZapier
Developer
| Name | Constant Contact |
| Website | View developer profile |
| Address | 1601 Trapelo Rd, Waltham, MA, 02451 |
Installation
How to install Constant Contact: Email & SMS on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Constant Contact team.
2
The developer gets in touch
Constant Contact contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
3.4
★★★☆☆
25 total reviews
Constant Contact: Email & SMS has an overall rating of 3.4 stars from a total of 25 reviews on the Shopify app store. Of these, 14 (56.0%) are positive, 0 (0.0%) are neutral, and 11 (44.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Carionafrom United States · 16 October 2024
Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.
★★★★★White Rock Granolafrom United States · 12 May 2023
I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!
★★★★★Sharon West Fine Artfrom United States · 10 May 2023
I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!
★★★★★Legi Linerfrom United States · 22 September 2021
I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.
★★★★★maeda-enfrom United States · 14 September 2021
I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#1
constant contact
Total reviews
25
No change vs 30 days ago
Average rating
3.4 ★
0.00 vs 30 days ago
Top market
US
100.0% of installs
Category & keyword rankings
Position and market share today
| Keywordconstant contact | #1 | 0.8% ▲0.1 |
| Keywordsmall business | #16 | 0.1% ▲0.0 |
| Keywordsalesforce | #33 | — |
| Keywordcontact us form | #43 | — |
Reviews trend
Cumulative reviews · last 6 months
24 → 25 reviews · rating steady at 3.4★
Ranks #1 in 1 of 10 App Store groups tracked.Open full charts →
Constant Contact: Email & SMS FAQs
How do I install the Constant Contact: Email & SMS Shopify app?
To install Constant Contact: Email & SMS on your Shopify store, click on the Constant Contact: Email & SMS installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Constant Contact: Email & SMS on your Shopify store, then contact us now.
What are the key features of Constant Contact: Email & SMS?
The key features offered by Constant Contact: Email & SMS to Shopify store owners are:
- Automate email & SMS messages to customers who join your list, or take actions.
- Reclaim revenue with automated abandoned cart reminders.
- Know your contacts are up-to-date with real time data syncs.
- Promote your store with drag-and-drop product blocks for images and prices.
- Track the impact of your campaigns and sales details with ecommerce reporting.
Does Constant Contact: Email & SMS integrate with other Shopify apps or tools?
Yes, Constant Contact: Email & SMS seamlessly integrates with other Shopify apps or tools, such as Send automated emails and SMS messages to customers who join your list or perform actions., Get back lost sales by using automated reminders for abandoned carts., Ensure your contacts are current with instant data syncing..
Is there a free trial available for Constant Contact: Email & SMS?
Yes, Constant Contact: Email & SMS offers a 30-day free trial on all its paid plans.
What are the pricing plans for Constant Contact: Email & SMS?
The app offers 3 paid plans, which cost $12/month, $35/month, $80/month, and come with a 30-day free trial period.
How does billing work for Constant Contact: Email & SMS?
Constant Contact: Email & SMS uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Constant Contact: Email & SMS allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Constant Contact: Email & SMS offer customer support?
Yes, Constant Contact: Email & SMS offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Constant Contact: Email & SMS compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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3.4★★★☆☆25 reviews · 56.0% positive
Writing reviews on ShopDigest is coming soon.
- CACariona★★★★★
Wonderful customer service and easy to use work flows. Began using it in 2020 and haven't looked back since.
- WRWhite Rock Granola★★★★★
I have used Constant Contact nearly since the program was launched 20 years ago and I just love it. When we built our new website on Shopify, I added integration with Constant Contact to keep emails signups easy for our customers and seamless for me and my staff. As usual, I have been very happy with Constant Contact's performance and I highly recommend it!
- SWSharon West Fine Art★★★★★
I absolutely love Constant Contact. The shopify integration is amazing, it is so easy to drag and drop my products right into an email and customize them as I wish. It is such a time saver. If you are serious about marketing Constant Contact is continuously improving and offering new tools. I only wish I had the time to take advantage of it all. I know they are pricier than some of the others, but nothing can replace being able to speak to a live person when you have a question. I have had excellent experiences with Tech Support. So many of the other tools force you to IM a person which can take hours just to explain a simple problem and then wait for a response. Not Constant Contact, I always get a live person who is eager to help and send me on my way. Highly recommend!
- LLLegi Liner★★★★★
I like that a constant contact agent proactively reached out and provided me with some assistance to get more sales from inserting Shopify block into my emails. The agent also helped me to add a video thumbnail link content instead of just a hyperlink.
CCConstant ContactDeveloperThank you so much for your review! We are happy to help!
- MAmaeda-en★★★★★
I've been using Constant Contact for last 10 years and this App automatically send customer information directly from Shopify. It's easy to use and manage Email list.
CCConstant ContactDeveloperThank you so much for your review and 10 years of loyalty!
- ABAlapage Boutique★★★★★
Since we have used Constant Contact for years for creating and sending emails to our customers, adding their app to our website was an easy integration. We like how easy it is to manage our in-store email lists and our website lists, and combining them for communication to our customers is simple. They are also to reach for assistance.
CCConstant ContactDeveloperThank you so much for your review! We are happy to hear that, please reach out for any assistance in the future!
- RSReversal Solutions, Inc★★★★★
I would give it 6 starts if I could. Constant Contact is the best. Easy to use. Consistently the BEST customer support of any app we have used on Shopify. Have been using it for over 10 years, except a short foray with MailChimp (ugghh- awful, no support). Beautiful easy email templates, you can automate a series of emails, great contact management,. What else can I say.
CCConstant ContactDeveloperThank you for your review! We appreciate your 10 years of loyalty and are happy to hear how happy you are with our service. If you need anything in the future, don't hesitate to reach out!
- PCPumpkin Creek Ranch★★★★★
Love the app. I've had people come to the store to pick up a purchase they made online and tell me they did so because of an email I sent. I never sent it. The AI sent it and they converted. Solid conversion tool!
CCConstant ContactDeveloperThank you for your review! If you ever need help in the future, don't hesitate to reach out.
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