Dollarback: Loyalty & Rewards Shopify App by DOLLAR LABS

Q: Is Dollarback: Loyalty & Rewards compatible with my Shopify theme?

Please reach out to their support team at support@dollarlabs.io to confirm its compatibility with your specific Shopify theme.

Build loyalty with store credit cashback. Reward every order, no points or coupons needed to redeem. Loyalty program w/ store credit, VIP tiers, referrals, rewards

4.9 27 reviewsFreePaid from $29/month

Pros and cons

Pros and cons of Dollarback: Loyalty & Rewards

Pros

Feature-Rich Functionality: Comprehensive tools for customer loyalty and cashback, including flexible credit options and integration with platforms like Klaviyo.
Exceptional Customer Support: Responsive and helpful service, often exceeding user expectations.
Intuitive Interface: Clean and user-friendly design that simplifies navigation and setup.
Positive Business Impact: Notable increase in repeat orders and sales, with effective customer retention strategies.

Screenshots

About the app

Loyalty program w/ store credit, VIP tiers, referrals, rewards

Customize your store credit loyalty widget across 12+ customer touchpoints.
Run multiple referral programs at once, each with its own rules & rewards
Automatically adjust credit on order edits and refunds, no manual work.
Integrate with Klaviyo, Omnisend, Shopify Flow, POS, and 100+ Flow apps.
Migrating from a points app? Bulk import every balance by CSV, any currency

Keywords

cashback rewards Shopify appsstore credit Shopify appsloyalty program Shopify appsinstant rewards Shopify appscustomer retention Shopify appssales boost Shopify appsauto cashback Shopify appsreal-time credit Shopify appsspend goals Shopify appsexclude customers Shopify appsround up rewards Shopify appsShopify Flows integration Shopify appsKlaviyo integration Shopify appsPOS integration Shopify appsemail notifications Shopify apps

Key features

Boost sales by rewarding customers with instant redeemable store credit.
Set flexible cashback rewards as a percentage or fixed amount.
Automatically apply cashback rewards without requiring coupons or codes.

Pricing

Dollarback: Loyalty & Rewards pricing plans

Free

$0 /month

Full cashback and referral programs
Credit redemption at checkout & POS
Loyalty widget in 12+ placements
No integrations, bulk import, or tiers

Pro

$29 /month

Everything in Free, 3× the order volume
Cashback rules per product & spend
VIP loyalty tiers
Klaviyo, Omnisend & Shopify Flow
Bulk import balances via CSV

Advanced

$59 /month

Everything in Pro
Auto-adjust rewards on refunds and edits
B2B store credit
Custom email sending domain
White-glove onboarding & Slack support

Enterprise

$299 /month

Everything in Advanced, no order limits
Apple & Google Wallet passes
Backfill cashback for past orders
Dedicated support & custom needs

Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Dollarback: Loyalty & Rewards costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Dollarback: Loyalty & Rewards is Free. The paid plans offered by Dollarback: Loyalty & Rewards are Pro, Advanced, Enterprise.

The details of the plans are outlined below.

Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Full cashback and referral programs, Credit redemption at checkout & POS, Loyalty widget in 12+ placements, No integrations, bulk import, or tiers.
Pro: the Pro plan costs $29 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Free, 3× the order volume, Cashback rules per product & spend, VIP loyalty tiers, Klaviyo, Omnisend & Shopify Flow, Bulk import balances via CSV, Fast email & chat support.
Advanced: the Advanced plan costs $59 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Pro, Auto-adjust rewards on refunds and edits, B2B store credit, Custom email sending domain, White-glove onboarding & Slack support.
Enterprise: the Enterprise plan costs $299 and comes with a 7-day free trial period. The plan offers a host of features, including Everything in Advanced, no order limits, Apple & Google Wallet passes, Backfill cashback for past orders, Dedicated support & custom needs.

Dollarback: Loyalty & Rewards price summary

Pricing summary	Free plan available. Free trial available.
Total pricing plan(s)	4
Number of free plan(s)	1
Number of paid plan(s)	3
Cost of paid plan(s)	$29, $59, $299
Free trial available	Yes, for 7 day(s)

For further information regarding Dollarback: Loyalty & Rewards pricing plans, see the official website.

Comparison

Top Dollarback: Loyalty & Rewards alternatives — detailed comparison

The table below highlights the crucial differences between Dollarback: Loyalty & Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Dollarback: Loyalty & RewardsInstall	Smile: Loyalty Program RewardsInstall	Appstle℠ Subscriptions App Install	Add app
General information
Ratings	4.8 ★ (26 reviews)	4.9 ★ (4,632 reviews)	5.0 ★ (9,013 reviews)
Developed by	DOLLAR LABS	Smile.io	Appstle Inc.
Launch date	14 February 2025	2 December 2014	8 April 2021
Pricing	Free, $29/month, $59/month, $299/month	Free, $15/month, $79/month, $199/month	Free, $10/month, $30/month, $100/month
Objective	Loyalty program w/ store credit, VIP tiers, referrals, rewards	Earn customer loyalty with points, rewards, and referral incentives.	Reliable app for handling subscriptions, creating packages, bundling, etc.
Categories	Loyalty and rewards	Loyalty and rewards, Pop-ups	Subscriptions, Loyalty and rewards
Key features & highlights
Purpose	Build loyalty with store credit cashback. Reward every order, no points or coupons needed to redeem.	Start your own rewards program to transform new customers into lifelong clients.	Easily set up and manage subscriptions with powerful merchant tools and a user-friendly interface.
Features list	Boost sales by rewarding customers with instant redeemable store credit. Set flexible cashback rewards as a percentage or fixed amount. Automatically apply cashback rewards without requiring coupons or codes.	Reward customers with points for every order to encourage repeat purchases and loyalty. Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending. Create and manage referral programs that turn existing customers into brand advocates.	Offer standard and prepaid subscriptions with free trial options. Create custom subscription boxes and mystery boxes for shopper engagement. Provide tiered discounts, personalized shipping, and gifts through loyalty programs.
Highlights	—	Based in United States	Based in United States
User reviews and ratings
Recommended	96.3%	96.7%	99.3%
Pros	Comprehensive tools for customer loyalty and cashback, including flexible credit options and integration with platforms like Klaviyo. Responsive and helpful service, often exceeding user expectations. Clean and user-friendly design that simplifies navigation and setup. Notable increase in repeat orders and sales, with effective customer retention strategies.	Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes. The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate. Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications. Boosts customer retention and repeat purchases, with features like points and rewards driving engagement. Offers flexibility to tailor rewards and branding to match business needs and customer preferences. Runs smoothly without noticeable lag, contributing to a positive user experience. The free version provides substantial value, making it accessible for small businesses. Users appreciate timely updates and improvements based on feedback. Clean, elegant interface that enhances the customer experience and aligns with brand aesthetics. Includes tutorials, guides, and responsive support to help users maximize the app’s features.	Consistently praised for rapid response times, personalized assistance, and 24/7 availability. Smooth transition for users switching from other subscription apps, including data transfer and setup guidance. Highly flexible with extensive options to tailor subscription plans and widgets to specific business needs. Easy setup and navigation, often highlighted as user-friendly even for beginners. Affordable plans with no hidden fees, frequently compared favorably to competitors. Stable functionality with minimal reported issues, ensuring smooth subscription management. Support team actively troubleshoots and resolves issues, often going beyond standard expectations. Helpful resources, including videos and guides, to aid onboarding and customization. Works well with various Shopify themes and other apps, enhancing compatibility. Users appreciate the intuitive interface for managing subscriptions.
Cons	—	Some users find the pricing steep, especially for small businesses needing premium features. Issues reported with Internet Explorer, affecting customer sign-up and rewards access. Key functionalities like granular reporting or point expiration are locked behind higher-tier plans. Minor delays in changes reflecting on the storefront after customization. A few users noted confusion or dissatisfaction with the jump between free and paid plans.	Some users noted missing functionalities like bulk order editing or skip-delivery options. Occasional difficulties integrating widgets with certain Shopify themes without support intervention. The "Migration Limitations" con was removed due to overwhelmingly positive sentiment around migration support in the reviews. The few negative mentions were outweighed by praise for seamless transitions.
Pricing and plans
Total pricing plans	4	4	4
Free plan	Available	Available	Available
Free trial	Yes, for 7 day(s)	Yes, for 14 day(s)	Yes, for 14 day(s)
Technical information
Rating	4.8 ★	4.9 ★	5.0 ★
Total reviews	27	4,659	9,107
Launch date	14 February 2025	2 December 2014	8 April 2021

More details about Dollarback: Loyalty & Rewards

Product description

Build a loyalty program that your customers love. Give them Shopify native store credit they redeem in one tap at checkout or POS. No mental math, no conversion rules. With Dollarback, you get granular control over every rule in your loyalty program: cashback across product, collection, variant or order goals, multiple referral programs, VIP tiers that qualify on any condition. Gamify the loyalty experience with the Custom Rewards API. Need a feature, we don't do yet? Ask us, and we'll build it!

AI summary

The app is a loyalty and rewards platform designed to incentivize repeat purchases by offering customizable cashback or store credit to customers. Its key features include flexible reward structures, such as varying cashback amounts for different products, collections, or customer segments, along with seamless integration with Klaviyo and Shopify Flow. The interface is clean, intuitive, and user-friendly, making it easy to set up and manage. A notable strength is its ability to improve customer retention and sales by encouraging repeat orders, particularly for businesses struggling with post-purchase engagement. The app also stands out for its responsive customer support and continuous updates, which add new functionalities over time. While highly effective for driving loyalty, the app’s impact may depend on the store’s specific use case and implementation strategy. No significant weaknesses are highlighted, though its full potential might require familiarity with Shopify’s ecosystem to leverage advanced integrations. Overall, it is positioned as a robust solution for stores seeking to enhance customer loyalty through financial incentives.

Support

For any questions, concerns, or assistance with Dollarback: Loyalty & Rewards, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Dollarback: Loyalty & Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Dollarback: Loyalty & Rewards are available in various languages on the Shopify app store, including English.

Dollarback: Loyalty & Rewards support information in a nutshell

Support email	support@dollarlabs.io
Contact number(s)	Not available
FAQ page	FAQ details
Privacy policy	Privacy details
Language support	English

Integration

The list of top Shopify apps, features or software tools that Dollarback: Loyalty & Rewards seamlessly integrates with are given below.

CheckoutCustomer accountsShopify POSShopify FlowShopify AdminFlowsJudge.meKlaviyoOmnisendRecurpay

Developer

Name	DOLLAR LABS
Profile	See all apps by DOLLAR LABS
Website	View developer profile
Address	COIMBATORE, TN

Installation

How to install Dollarback: Loyalty & Rewards on your Shopify store

Send your details

Your name, email and store domain go straight to the DOLLAR LABS team.

The developer gets in touch

DOLLAR LABS contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9

★★★★★

27 total reviews

526

Dollarback: Loyalty & Rewards has an overall rating of 4.9 stars from a total of 27 reviews on the Shopify app store. Of these, 26 (96.3%) are positive, 0 (0.0%) are neutral, and 1 (3.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Kenco Outfittersfrom United States · 22 October 2026

We were looking for a loyalty app that can support our previous platform's setup, which was a no-nonsense, percentage cash-back system. Not only does Dollarback Loyalty & Rewards support that setup, Lesle and the team are super quick to respond and offer help when I run into a question, even for more unconventional uses of their platform. The move from our previous POS was full of headaches, but thanks to Dollarback, continuing our loyalty program was not one of them.

★★★★★DanzaShopfrom Italy · 21 September 2026

App ben fatta e completa!! Team sempre gentile e disponibile.

★★★★★MarineDetail.comfrom United States · 21 August 2026

I can not recommend this app enough! Chat support is near instantaneous with their replies, friendly and thoroughly helpful! Setup is easy and the cash back program is far more customizable than we found on other apps we tried. Thank you Dollarback!

★★★★★Marmalade Mercantilefrom United States · 3 July 2026

This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.

★★★★★Melliforafrom Greece · 5 May 2026

Valuable app and very good, prompt support for all the issues I have had so far.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

Digital wallets

Total reviews

▲ 1 vs 30 days ago

Average rating

4.9 ★

▲ 0.01 vs 30 days ago

Top market

42.1% of installs · ▲ 3.97%

Category & keyword rankings

Position and market share today

KeywordDigital wallets	#8	0.1% ▲0.1
Keywordsmile rewards and loyalty	#9	0.0% ▲0.0
KeywordVIP tiers	#10	0.0% ▲0.0
Keywordstore credit	#12	0.0% ▲0.0

Reviews trend

Cumulative reviews · last 6 months

21 → 27 reviews · rating 4.9★ (+0.01)

Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →

Dollarback: Loyalty & Rewards FAQs

How do I install the Dollarback: Loyalty & Rewards Shopify app?

To install Dollarback: Loyalty & Rewards on your Shopify store, click on the Dollarback: Loyalty & Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Dollarback: Loyalty & Rewards on your Shopify store, then contact us now.

What are the key features of Dollarback: Loyalty & Rewards?

The key features offered by Dollarback: Loyalty & Rewards to Shopify store owners are:

Customize your store credit loyalty widget across 12+ customer touchpoints.
Run multiple referral programs at once, each with its own rules & rewards
Automatically adjust credit on order edits and refunds, no manual work.
Integrate with Klaviyo, Omnisend, Shopify Flow, POS, and 100+ Flow apps.
Migrating from a points app? Bulk import every balance by CSV, any currency

Does Dollarback: Loyalty & Rewards integrate with other Shopify apps or tools?

Dollarback: Loyalty & Rewards has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Dollarback: Loyalty & Rewards?

Yes, Dollarback: Loyalty & Rewards offers a 7-day free trial on all its paid plans.

What are the pricing plans for Dollarback: Loyalty & Rewards?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $29/month, $59/month, $299/month, and come with a 7-day free trial period.

How does billing work for Dollarback: Loyalty & Rewards?

Dollarback: Loyalty & Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Dollarback: Loyalty & Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Dollarback: Loyalty & Rewards offer customer support?

Yes, Dollarback: Loyalty & Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Dollarback: Loyalty & Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Dollarback: Loyalty & Rewards compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

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Dollarback: Loyalty & Rewards Shopify App by DOLLAR LABS

Install in your Shopify store We pass your name, email and store domain to the DOLLAR LABS team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app