Call Center Shopify Apps — Full Market Share Table
All tracked call center Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Ava AI ‑ AI Voice Agents | 41.79% | 32.15 | Climbing |
| 2 |  Robo Calls PK | 15.95% | 9.39 | Climbing |
| 3 |  Robo Calls Pakistan | 15.67% | 12.28 | Climbing |
| 4 |  COD Euro | 7.60% | 7.60 | Climbing |
| 5 |  BR ‑ Better Reports | 7.50% | 5.53 | Climbing |
| 6 |  Robo Call Pakistan | 4.56% | 3.57 | Climbing |
| 7 |  Phone Call & AI Voice ‑ CONSIO | 2.85% | 2.54 | Climbing |
| 8 |  Ringg Abandoned Cart Recovery | 1.90% | 0.15 | Climbing |
| 9 |  Scarcity.AI: Visitor Counter | 1.42% | 0.72 | Climbing |
| 10 |  Trusted Help Center & FAQ | 0.76% | 0.38 | Climbing |
Showing 1-10 out of 22
Key Insights:
- Ava AI ‑ AI Voice Agents holds 41.8% share of call center app installs — 25.8pp ahead of Robo Calls PK (16.0%).
- Top 3 apps (Ava AI ‑ AI Voice Agents, Robo Calls PK, Robo Calls Pakistan) account for 73.4% of all call center install share — a fragmented market.
- Ava AI ‑ AI Voice Agents is gaining share fastest this month (+32.15pp) — the largest single gainer among the top call center apps by share.
Call Center Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 call center Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Ava AI ‑ AI Voice Agents | 13.1%5.38 | 5.0%8.01 | 19.2%14.12 | 6.7%12.45 | 9.7%2.94 | 41.8%32.13 |
| Robo Calls PK | 18.9%11.17 | 10.1%8.83 | 50.5%40.43 | 22.0%28.54 | 6.6%15.41 | 15.9%9.36 |
| Robo Calls Pakistan | 12.2%3.68 | 26.9%14.80 | 16.9%10.10 | 4.1%12.72 | 3.4%0.73 | 15.7%12.27 |
| COD Euro | — | — | — | — | — | 7.6% |
| BR ‑ Better Reports | 2.1%– | 2.1%– | 5.5%3.39 | 5.3%0.26 | 1.9%3.31 | 7.5%5.55 |
Key Insights:
- Ava AI ‑ AI Voice Agents's share expanded from 0.8% → 41.8% over the charted period.
- Of the top 5 tracked call center apps, 3 grew share and 1 lost share — leader is widening the gap.
Top Call Center Shopify Apps by Country
Per-country market share rankings for call center Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | Ava AI ‑ AI Voice Agents | Ava AI ‑ AI Voice Agents | Ringg Abandoned Cart Recovery |  Fastr: SMS & Email Marketing | BR ‑ Better Reports |
| 2 | Robo Calls PK | BR ‑ Better Reports | Scarcity.AI: Visitor Counter | Ava AI ‑ AI Voice Agents | Scarcity.AI: Visitor Counter |
| 3 | Robo Calls Pakistan | Phone Call & AI Voice ‑ CONSIO | Fastr: SMS & Email Marketing |  superU AI ‑ Agentic Commerce | Fastr: SMS & Email Marketing |
| 4 | COD Euro | Trusted Help Center & FAQ | Ava AI ‑ AI Voice Agents | COD Euro | Ava AI ‑ AI Voice Agents |
| 5 | BR ‑ Better Reports | Robo Calls Pakistan | superU AI ‑ Agentic Commerce |  Unicall.ai | superU AI ‑ Agentic Commerce |
Key Insights:
- Ava AI ‑ AI Voice Agents leads in United States; Ringg Abandoned Cart Recovery leads in India.
- Ava AI ‑ AI Voice Agents leads worldwide, but 3 of 4 tracked markets crown a different leader — Ringg Abandoned Cart Recovery in India, Fastr: SMS & Email Marketing in China, and others.
Top 5 Apps in Call Center
- Fastr: SMS & Email Marketing — Leads call center apps with 0 install share, rated 4.4★.
- Ava AI ‑ AI Voice Agents — Holds 41.8% of call center app install share, rated 5.0★ — gaining share this month.
- superU AI ‑ Agentic Commerce — Holds 0 of call center app install share.
- COD Euro — Holds 7.6% of call center app install share, rated 5.0★ — gaining share this month.
- Unicall.ai — Holds 0 of call center app install share, rated 1.0★.
Call Center Shopify Apps — Frequently Asked Questions
1. Which call center app has the highest market share on Shopify?
Ava AI ‑ AI Voice Agents ranks #1 by share among call center apps at 41.8%, but the market is fragmented — multiple apps capture meaningful share. Compare the top 5 on features and pricing before deciding.
2. How is market share calculated for call center Shopify apps?
For call center (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which call center apps are gaining market share on Shopify?
Ava AI ‑ AI Voice Agents is gaining call center app market share fastest this month, up +32.15pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which countries drive the most call center Shopify app installs?
Pakistan drives the largest share of call center app installs at 34.9%, followed by United States at 28.1% and Canada at 22.1%. Use the country picker on the third card to compare market leaders by country.
5. How many call center apps does ShopDigest track on Shopify?
ShopDigest tracks 96 call center apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
6. Why does the highest-share call center app differ from the #1 ranked app?
Rank reflects an app's current position in the Shopify App Store under call center (driven by Shopify's own algorithm), while market share on ShopDigest is estimated from review counts and other factors as a proxy for active installs. The two metrics move on independent dynamics, so the highest-share app and the #1-ranked app are not always the same — and a divergence between them is worth noting rather than assuming one will pull the other along. For call center, Ava AI ‑ AI Voice Agents leads on share; see the rankings tab for who currently holds #1 position.
