Call Center Shopify Apps — Full Rankings Table
All tracked call center Shopify apps ranked by current App Store position, with rank change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by date range, sortable by rank or rank change.
| App | Rank | Status |
|---|---|---|
| 1– | Leader | |
| 2– | Stable | |
| 3– | Stable | |
| 4 | Newly Added | |
| 515 | Climbing | |
| 63 | Climbing | |
| 73 | Declining | |
| 81 | Declining | |
| 91 | Declining | |
| 10– | Stable |
Showing 1-10 out of 96
Key Insights:
- Fastr: SMS & Email Marketing ranks #1 for call center Shopify apps — 1 position ahead of Ava AI ‑ AI Voice Agents at #2.
- Among the top 10 tracked call center apps, 2 climbed and 3 declined in rank over the past 30 days — a mixed top tier.
- Unicall.ai is the biggest climber, gaining 15 positions this month to reach #5.
- Ringg Abandoned Cart Recovery dropped 3 positions this month to #7 — the largest single decliner in the top 10 call center apps.
Call Center Shopify Apps — Ranking Position Over Time
Monthly ranking trajectory for the top 5 call center Shopify apps over the past year — pick any apps, change date range, or switch to Ranking Changes to see per-interval movement.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| | #21 | #31 | #41 | #13 | #1– | #1– |
| | #4– | #51 | #23 | #2– | #2– | #2– |
| | #3– | #21 | #11 | #32 | #3– | #3– |
| | — | — | — | — | — | #4– |
| | #171 | #152 | #194 | #163 | #204 | #515 |
Key Insights:
- Fastr: SMS & Email Marketing's ranking held steady from #1 to #1 over the charted period.
- 2 of 5 top call center apps improved their position; 0 declined — a mixed picture.
Top Call Center Shopify Apps by Current Ranking
Fastr: SMS & Email Marketing holds the #1 position for call center Shopify apps. Ava AI ‑ AI Voice Agents sits at #2 and superU AI ‑ Agentic Commerce at #3, rounding out the top tier. Unicall.ai is the standout mover this month, climbing 15 positions to #5 — a momentum signal worth tracking.
2 climbed and 3 declined among the top 10 call center apps this month — the top of the table is broadly held while lower positions are contested, so for merchants comparing options, the relevant peer set depends on how close any given app is to today's #1.
Long-Term Ranking Trends Across Call Center Shopify Apps
Fastr: SMS & Email Marketing held #1 steadily across the charted period — an entrenched leader in call center that competitors haven't displaced. Across the top 5 plotted call center apps, 2 improved their position while 0 declined — a category in upward motion.
Top 5 Apps in Call Center
- Fastr: SMS & Email Marketing — Holds the #1 call center ranking on the Shopify App Store, rated 4.4★.
- Ava AI ‑ AI Voice Agents — Ranks #2 for call center on the Shopify App Store, rated 5.0★.
- superU AI ‑ Agentic Commerce — Ranks #3 for call center on the Shopify App Store.
- COD Euro — Ranks #4 for call center on the Shopify App Store, rated 5.0★.
- Unicall.ai — Climbed 15 positions this month to #5 for call center, rated 1.0★.
Call Center Shopify Apps — Frequently Asked Questions
1. Which call center app ranks #1 on Shopify?
Fastr: SMS & Email Marketing currently ranks #1 for call center apps on the Shopify App Store with 0 market share. Rankings refresh weekly — see the trend chart above for how this position has changed over time.
2. How are call center Shopify apps ranked?
Rankings on this page reflect each app's position in Shopify's keyword search results for "call center", which Shopify computes from a mix of merchant install volume, review velocity, and recency. Apps beyond position #22 receive zero traffic in our market share calculation since merchants rarely scroll that far.
3. Which call center apps are climbing the rankings on Shopify?
Unicall.ai has shown the strongest ranking momentum among call center apps, climbing 15 positions to #5 over the past 30 days. Sort the rankings table by Rank Change (Low to High) to surface the full set of recent gainers.
4. How often do call center app rankings change on Shopify?
Call Center rankings show a mixed pattern — some leaders hold steady while challengers in positions #2–#10 reshuffle. Use the date range filter to compare any two snapshots.
5. Which call center apps lost rank positions recently?
Ringg Abandoned Cart Recovery dropped the most among the top 10 tracked call center apps, slipping 3 positions to #7 over the past 30 days. Switch the table sub-tab to "Ranking Changes" to see all decliners ordered by movement size.
6. How many call center apps does ShopDigest track on Shopify?
ShopDigest tracks 96 call center apps on the Shopify App Store. The full list is paginated in the table above — adjust the date range and sort order to drill into any window.
7. Why don't apps ranked beyond #22 show market share for call center?
For keyword pages, market share is rank-weighted: position #1 carries roughly 40× the weight of position #22, and apps beyond #22 receive zero weight. This reflects Shopify search behaviour — merchants almost never scroll past the top of the results, so positions further down don't translate to installs.