Faqs Shopify Apps – Market Share Breakdown
(Updated October 2026) See which faqs Shopify apps dominate installs and how their share has shifted over time. This keyword page shows the full market share table, monthly share trends for the leaders, and a country-level breakdown so you can compare global vs regional dominance.
Faqs Shopify Apps — Full Market Share Table
All tracked faqs Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  StoreFAQ: Product FAQ Chatbot | 52.04% | 35.05 | Climbing |
| 2 |  Moose AI Chatbot & Live Chat | 29.46% | 18.56 | Climbing |
| 3 |  CWILL:AI Chatbot &Live Chat | 12.40% | 9.55 | Climbing |
| 4 |  Buddy AI: Agentic Commerce | 2.30% | 1.74 | Climbing |
| 5 |  Trusted Help Center & FAQ | 1.84% | 0.93 | Climbing |
| 6 |  HelpLab FAQ Page, Product FAQs | 0.84% | 0.67 | Climbing |
| 7 |  EasySlide Accordion tabs & FAQ | 0.57% | 0.43 | Climbing |
| 8 |  FAQ Page:Accordion+Help Center | 0.31% | 0.20 | Climbing |
| 9 |  Variant Descriptions King | 0.08% | 0.05 | Climbing |
| 10 |  FAQ Star: FAQ Accordion | 0.06% | 0.05 | Climbing |
Showing 1-10 out of 26
Key Insights:
- StoreFAQ: Product FAQ Chatbot holds 52.0% share of faqs app installs — 22.6pp ahead of Moose AI Chatbot & Live Chat (29.5%).
- Top 3 apps (StoreFAQ: Product FAQ Chatbot, Moose AI Chatbot & Live Chat, CWILL:AI Chatbot &Live Chat) account for 93.9% of all faqs install share — a concentrated market.
- StoreFAQ: Product FAQ Chatbot is gaining share fastest this month (+35.05pp) — the largest single gainer among the top faqs apps by share.
Faqs Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 faqs Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| StoreFAQ: Product FAQ Chatbot | 36.3%2.38 | 18.6%17.73 | 18.2%0.36 | 16.9%1.3 | 18.7%1.76 | 52.5%33.79 |
| Moose AI Chatbot & Live Chat | 2.4%3.02 | 1.2%1.24 | 1.0%0.16 | 6.2%5.17 | 6.7%0.54 | 29.2%22.44 |
| CWILL:AI Chatbot &Live Chat | 5.1%3.37 | 2.2%2.91 | 2.3%0.14 | 5.8%3.47 | 2.7%3.12 | 12.3%9.61 |
| Buddy AI: Agentic Commerce | 0.2% | 0.4%0.12 | 0.5%0.15 | 0.6%0.04 | 0.7%0.1 | 2.3%1.67 |
| Trusted Help Center & FAQ | 6.5%0.66 | 0.8%5.72 | 2.3%1.58 | 1.6%0.71 | 1.3%0.32 | 1.9%0.54 |
Key Insights:
- StoreFAQ: Product FAQ Chatbot's share expanded from 37.4% → 52.5% over the charted period.
- Of the top 5 tracked faqs apps, 5 grew share and 0 lost share — leader is widening the gap.
Top Faqs Shopify Apps by Country
Per-country market share rankings for faqs Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | 🌎 Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | | | | | |
| 2 | | | | | |
| 3 | | | | | |
| 4 | | | | | |
| 5 | | | | |  |
Key Insights:
- StoreFAQ: Product FAQ Chatbot leads faqs apps in 2 of 4 tracked markets (United States, United Kingdom).
- StoreFAQ: Product FAQ Chatbot leads worldwide, but 2 of 4 tracked markets crown a different leader — Moose AI Chatbot & Live Chat in India, CWILL:AI Chatbot &Live Chat in China.
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Top 5 Apps in Faqs
- StoreFAQ: Product FAQ Chatbot — Leads faqs apps with 52.5% install share, rated 4.9★ — gaining share this month.
- HelpLab FAQ Page, Product FAQs — Holds 0.8% of faqs app install share, rated 5.0★ — gaining share this month.
- Moose AI Chatbot & Live Chat — Holds 29.2% of faqs app install share, rated 5.0★ — gaining share this month.
- Trusted Help Center & FAQ — Holds 1.9% of faqs app install share, rated 5.0★ — gaining share this month.
- CWILL:AI Chatbot &Live Chat — Holds 12.3% of faqs app install share, rated 4.8★ — gaining share this month.
Faqs Shopify Apps — Frequently Asked Questions
1. Which faqs app has the highest market share on Shopify?
StoreFAQ: Product FAQ Chatbot dominates the faqs category on Shopify with 52.0% of installs — 22.6pp ahead of Moose AI Chatbot & Live Chat. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for faqs Shopify apps?
For faqs (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which faqs apps are gaining market share on Shopify?
StoreFAQ: Product FAQ Chatbot is gaining faqs app market share fastest this month, up +35.05pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which countries drive the most faqs Shopify app installs?
United States drives the largest share of faqs app installs at 31.8%, followed by United Kingdom at 13.8% and Australia at 9.1%. Use the country picker on the third card to compare market leaders by country.
5. How many faqs apps does ShopDigest track on Shopify?
ShopDigest tracks 96 faqs apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
