Greetings Shopify Apps — Full Market Share Table
All tracked greetings Shopify apps ranked by current install share, with change vs 30 days ago and Leader / Climbing / Declining / Stable status — filterable by country and date range.
| # | App | Market Share | Change | Status |
|---|---|---|---|---|
| 1 |  Shopify Inbox | 44.41% | 11.41 | Climbing |
| 2 |  IG Facebook & Instagram Shop | 36.69% | 14.38 | Climbing |
| 3 |  Moose WhatsApp Chat Button | 9.55% | 4.41 | Climbing |
| 4 |  Chatty AI Chatbot & Live Chat | 6.15% | 29.07 | Declining |
| 5 |  Commslayer: AI Helpdesk & Chat | 1.86% | 1.36 | Climbing |
| 6 |  Moose AI Chatbot & Live Chat | 0.39% | 0.30 | Declining |
| 7 |  Gorgias: AI, Helpdesk & Chat | 0.32% | 0.17 | Climbing |
| 8 |  SmartBot: Leading AI Chatbot | 0.19% | 1.59 | Declining |
| 9 |  Zoko WhatsApp Marketing & Chat | 0.10% | 0.01 | Declining |
| 10 |  Buddy AI: Agentic Commerce | 0.09% | 0.03 | Climbing |
Showing 1-10 out of 26
Key Insights:
- Shopify Inbox holds 44.4% share of greetings app installs — 7.7pp ahead of IG Facebook & Instagram Shop (36.7%).
- Top 3 apps (Shopify Inbox, IG Facebook & Instagram Shop, Moose WhatsApp Chat Button) account for 90.6% of all greetings install share — a concentrated market.
- IG Facebook & Instagram Shop is gaining share fastest this month (+14.38pp) — the largest single gainer among the top greetings apps by share.
- Chatty AI Chatbot & Live Chat is losing share fastest (-29.07pp) — could indicate a churning user base or a stronger challenger gaining ground.
Greetings Shopify Apps — Market Share Over Time
Monthly market share trajectory for the top 5 greetings Shopify apps over the past year — see who's gaining or losing install share month by month.
Charts Data
| App | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| IG Facebook & Instagram Shop | 3.8% | 4.6%0.81 | 18.7%14.03 | 21.1%2.40 | 22.9%1.82 | 40.8%17.93 |
| Shopify Inbox | 41.8% | 28.3%13.50 | 36.6%8.31 | 34.6%2.04 | 32.6%1.95 | 31.6%1.03 |
| Chatty AI Chatbot & Live Chat | 9.4% | 17.1%7.69 | 35.7%18.64 | 35.3%0.42 | 34.9%0.40 | 19.0%15.94 |
| Moose WhatsApp Chat Button | 0.3% | 0.9%0.62 | 4.1%3.14 | 5.0%0.89 | 5.6%0.61 | 6.1%0.55 |
| Commslayer: AI Helpdesk & Chat | 0.4% | 0.8%0.37 | 1.5%0.71 | 0.8%0.62 | 0.8%0.03 | 1.0%0.22 |
Key Insights:
- IG Facebook & Instagram Shop's share expanded from 3.8% → 40.8% over the charted period.
- Of the top 5 tracked greetings apps, 4 grew share and 1 lost share — leader is widening the gap.
Top Greetings Shopify Apps by Country
Per-country market share rankings for greetings Shopify apps across 5 markets — see which apps lead in each country and where regional leaders diverge from the global leader.
| # | Worldwide |  United States |  India |  China |  United Kingdom |
|---|---|---|---|---|---|
| 1 | Shopify Inbox | IG Facebook & Instagram Shop | Shopify Inbox | Shopify Inbox | Shopify Inbox |
| 2 | IG Facebook & Instagram Shop | Shopify Inbox | Moose WhatsApp Chat Button | IG Facebook & Instagram Shop | IG Facebook & Instagram Shop |
| 3 | Moose WhatsApp Chat Button | Chatty AI Chatbot & Live Chat | IG Facebook & Instagram Shop | Moose WhatsApp Chat Button | Moose WhatsApp Chat Button |
| 4 | Chatty AI Chatbot & Live Chat | Commslayer: AI Helpdesk & Chat | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat | Chatty AI Chatbot & Live Chat |
| 5 | Commslayer: AI Helpdesk & Chat | Moose WhatsApp Chat Button | Zoko WhatsApp Marketing & Chat | Buddy AI: Agentic Commerce | Commslayer: AI Helpdesk & Chat |
Key Insights:
- Shopify Inbox leads greetings apps in 3 of 4 tracked markets (India, China, United Kingdom).
- Shopify Inbox leads worldwide, but United States bucks the trend — IG Facebook & Instagram Shop leads there.
Top 5 Apps in Greetings
- IG Facebook & Instagram Shop — Leads greetings apps with 40.8% install share, rated 4.9★ — gaining share this month.
- Chatty AI Chatbot & Live Chat — Holds 19.0% of greetings app install share, rated 4.9★ — losing share this month.
- Shopify Inbox — Holds 31.6% of greetings app install share, rated 4.6★ — losing share this month.
- Moose WhatsApp Chat Button — Holds 6.1% of greetings app install share, rated 5.0★ — gaining share this month.
- Wa: WhatsApp Chat, WhatsApp AI — Holds 0 of greetings app install share, rated 4.9★.
Greetings Shopify Apps — Frequently Asked Questions
1. Which greetings app has the highest market share on Shopify?
Shopify Inbox dominates the greetings category on Shopify with 44.4% of installs — 7.7pp ahead of IG Facebook & Instagram Shop. This is a clear leader by share, so most merchants default to it unless they have a niche-fit reason to pick differently.
2. How is market share calculated for greetings Shopify apps?
For greetings (a keyword page), market share is rank-weighted — apps at position #1 carry roughly 40× the weight of apps at position #22, and apps beyond #22 are excluded. Each app's weighted score is divided by the total weighted score across the keyword to give the share %. This reflects Shopify search behaviour: most installs come from the top of the results.
3. Which greetings apps are gaining market share on Shopify?
IG Facebook & Instagram Shop is gaining greetings app market share fastest this month, up +14.38pp versus 30 days ago. Switch the table sub-tab to "Market Share Changes" to see all gainers ordered by movement.
4. Which greetings apps are losing market share on Shopify?
Chatty AI Chatbot & Live Chat has lost the most market share this month among greetings apps (-29.07pp). Sort the table by Change (Low to High) to see the full list of decliners.
5. Which countries drive the most greetings Shopify app installs?
United States drives the largest share of greetings app installs at 42.0%, followed by United Kingdom at 7.9% and Australia at 4.4%. Use the country picker on the third card to compare market leaders by country.
6. How many greetings apps does ShopDigest track on Shopify?
ShopDigest tracks 94 greetings apps on the Shopify App Store. Market share, rankings, and review data refresh weekly so you can track competitive shifts as they happen.
