Shopify Inbox by Shopify
Get new customers and make sales by interacting with shoppers in chat. Engage with customers and boost sales using free chat.
4.7
(4,962)
Primrose Signature Boutique, United States
Very user friendly - great to use and very helpful when you are so busy with other duties!
Install in your Shopify Store
Shopify Inbox Charts
Track Shopify Inbox's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Pros and Cons
Pros and Cons of Shopify Inbox
Pros
Ease of Use: The app is consistently praised for its simplicity and intuitive interface.
Customer Communication: Facilitates quick and effective interaction with customers, enhancing sales and service.
Integration: Seamlessly integrates with Shopify, providing a unified experience for store owners.
AI Features: AI-generated responses and automated answers save time and improve efficiency.
Cons
Technical Glitches: Occasional bugs, such as chat bubbles disappearing or messages failing to send.
Limited Features: Missing advanced functionalities like image attachments or search within conversations.
Screenshots
About the App
Engage with customers and boost sales using free chat.
- Shopify Workflow: Activate chat and monitor outcomes effortlessly in the Shopify admin area.
- Online store chat management: Handle chat discussions from the online shop and its app.
- Customer Profiling: Easily learn about your customers through their profile and cart information.
- Interactive Chat Marketing: Share product suggestions, pictures, and discounts directly in the chat.
- Automated customer support: Set up automatic greetings, contact collection, and FAQs to save time for you and your buyers.
Keywords
Key Features
- Enable seamless live chat on your store directly within your Shopify admin.
- Instantly respond to customer questions with AI-powered suggested replies and quick answers.
- View real-time customer profiles, cart contents, and past order information during conversations.
Pricing
Shopify Inbox Pricing Plans
$0/month
Here's an overview of Shopify Inbox costs for each of the plan(s):
The app offers 1 free plan(s). The free plan(s) offered by Shopify Inbox: ().
The plan encompasses all the features provided by the app.
Shopify Inbox Price Summary
| Pricing summary | Free |
| Total Pricing Plan(s) | 1 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 0 |
| Free trial available | No |
Shopify Inbox Shopify App Discounts
If you are looking for discounts on Shopify Inbox app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Shopify to secure better deals on the Shopify Inbox app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
Testimonials
What our users say about Shopify Inbox
“Very user friendly - great to use and very helpful when you are so busy with other duties!”
“I didn't realize it wasn't automatic messages. So I haven't been checking. Now that I know how to use it properly I will make the best use out of my inbox and I'm sure I will see an improvement in sales.”
“makes instant communication with customers super easy”
Trusted By
Trusted by the best Shopify stores
Primrose Signature Boutique
United States
Wild Petal Threads
United States
Itzjsventure
United States
Get new customers and make sales by interacting with shoppers in chat.
Convert website visitors into customers.
Share products and discount codes, gain strong insights to increase sales, and concentrate on conversations that lead to conversions.
Assist more individuals quickly.
Set up fast responses, immediate answers, and automatic messages from your admin to maintain your brand's consistency.
Consolidate all chats in one location.
Talk to customers live or use email if you can't talk in real time.
Comparison
Top Shopify Inbox Alternatives Detailed Comparison
The table below highlights the crucial differences between Shopify Inbox and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | ||
|---|---|---|
| General Information | ||
| Ratings | 4.7(5,023 reviews) | |
| Developed by | Shopify | |
| Launch Date | 8/14/2019 | |
| Pricing | Free | |
| Objective | Engage with customers and boost sales using free chat. | |
| Categories | Chat | |
| Key Features & Highlights | ||
| Purpose | Get new customers and make sales by interacting with shoppers in chat. | |
| Features List |
| |
| Highlights |
| |
| User Reviews and Ratings | ||
| Recommended % | 93.1% | |
| Pros |
| |
| Cons |
| |
| Pricing and Plans | ||
| Total Pricing Plans | 0 | |
| Free Plan | Not available | |
| Free Trial | No | |
| Technical Information | ||
| Rating | 4.7 | |
| Total Reviews | 4,962 | |
| Launch Date | 8/14/2019 | |
| SD Points | 1929 | |
More Details About Shopify Inbox
Looking to install Shopify Inbox app on your store?
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Why Choose ShopDigest?
- Highly experienced and vetted team for successful app installation
- Assured support and guidance throughout the installation and beyond
- Customized services to meet unique business needs
- 30-day no questions asked refund policy
- Lowest pricing guaranteed (starts at just $10/hour)
Shopify Inbox Q&A
Customer Reviews
Shopify Inbox has an overall rating of 4.7 stars from a total of 4962 reviews on the Shopify app store. Of these, 4615 (93.0%) are positive, 154 (3.1%) are neutral, and 193 (3.9%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
Very user friendly - great to use and very helpful when you are so busy with other duties!
I didn't realize it wasn't automatic messages. So I haven't been checking. Now that I know how to use it properly I will make the best use out of my inbox and I'm sure I will see an improvement in sales.
makes instant communication with customers super easy
Shopify Inbox is a simple and intuitive tool that helps streamline customer interactions. It provides clear insights into buyer information, with easy access to historical records and the ability to track whether visitors are online or offline. Additionally, its product recommendation feature enhances the customer experience.However, it could be even better with an automatic translation function to cater to international customers and an option to paste screenshots for a more visual approach to communication. Overall, it’s a highly effective tool for managing customer service and enhancing engagement.
L'application est très pratique et très facile d'utilisation. Elle est amélioré et mise à jour régulièrement avec de nouvelles fonctionnalités qui facilitent son utilisation. Merci
Video Demo and Screenshots
Product Screenshots
Installation Steps
How to install Shopify Inbox on your Shopify store
Find your app
Use filters like pricing, availability, and features to find the perfect match for your store's needs.
Get a personalized setup plan
Our team will create an installation plan based on your current store setup, goals, and requirements.
Install at your own pace
Perfect your store's functionality without the pressure to move on until you're ready.
Install in your Shopify Store
Shopify Inbox FAQ's
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