Shopify Inbox iconShopify Inbox - Analytics & Insights

(Updated October 2025) Explore real-time analytics and trends for Shopify Inbox. Compare Ratings, Reviews, Rankings, Market Share, and more to find the most suitable app for your Shopify store.

Key Insights

A quick overview of Shopify Inbox's core performance metrics, including Ratings, Reviews, Rankings, Market Share, and more.

93%

Recommendation

Details

4.66

4,982

Total Reviews

Details
24%

Market Share

Details

3/96

Review & Rating Insights

Shopify Inbox - Track recent activity, long-term averages, and sentiment breakdowns through three sections—Latest, Average, and Ratings—for a complete picture of user feedback.

0

This week

-100% vs last week

48

This month

-68% vs last month

48

This quarter

-88.68% vs last quarter

1,058

This year

-49.11% vs last year

4,982

All time

1.03% vs last month

Review Volume by Country - Install Trend

Shopify Inbox - Visualize where reviews are coming from and get a rough estimate of country-wise installs.

Date

Reviews

102

United States

34 (33%)

United Kingdom

11 (11%)

Canada

9 (9%)

South Africa

8 (8%)

Turkey

8 (8%)

Others

32 (31%)


Detailed Insights by Key Criteria

ReviewsRatingRecommended %SD PointsMarket Share %Ranking

Reviews Trend

Shopify InboxReviews trend between two dates from selected countries


Date
Countries


Reviews Change Trend

Shopify InboxReviews change trend between two dates from selected countries


Date
Countries


Reviews Yearly Trend

Shopify Inbox — Yearly Reviews trend from selected countries

Countries


Reviews Yearly Change Trend

Shopify Inbox — Yearly Reviews change trend from selected countries

Countries


Reviews Highs & Lows

Shopify Inbox — Key periods of highest and lowest Reviews



Reviews Change Highs & Lows

Shopify Inbox — Key periods of highest and lowest Reviews change



Peer Comparison: Reviews

Shopify Inbox vs its peers — Reviews trend between two dates from selected countries

Date
Countries
App Selector


Shopify Inbox
Dondy: WhatsApp Marketing+Chat
Tidio ‑ Live Chat & AI Chatbot
WhatFlow‑WhatsApp Automation

Peer Comparison: Reviews Change

Shopify Inbox vs its peers — Reviews change trend between two dates from selected countries

Date
Countries
App Selector


Shopify Inbox
Dondy: WhatsApp Marketing+Chat
Tidio ‑ Live Chat & AI Chatbot
WhatFlow‑WhatsApp Automation

Peer Comparison: Reviews

Shopify Inbox vs its peers — recent Reviews trend from selected countries

Countries
App Selector


Peer Comparison: Reviews Change

Shopify Inbox vs its peers — recent Reviews change trend from selected countries

Countries
App Selector



Top Apps Explorer

Find top apps in any category by a chosen criteria, date, and country


categories
Criteria
Date
Countries
Order By

App NameDeveloperReviewsChangeChange %
Shopify InboxShopify InboxShopify

4,982

102 2.1%
Chatty AI Chatbot & Live ChatChatty AI Chatbot & Live ChatChatty (By Avada)

1,654

46 2.9%
Pushdaddy WA Chat ,Cloud APIPushdaddy WA Chat ,Cloud APIPushdaddy

1,132

0 0.0%
Tidio ‑ Live Chat & AI ChatbotTidio ‑ Live Chat & AI ChatbotTIDIO LLC

1,069

48 4.7%
Dondy: WhatsApp Marketing+ChatDondy: WhatsApp Marketing+ChatDondy

626

18 3.0%
Gorgias: Helpdesk, Chat & FAQGorgias: Helpdesk, Chat & FAQGorgias Inc.

602

6 1.0%
Willdesk: Live Chat&AI ChatbotWilldesk: Live Chat&AI ChatbotChannelwill

452

6 1.3%
Moose: AI Chatbot & Live ChatMoose: AI Chatbot & Live ChatMOOSE INNOVATIONS INC.

416

21 5.3%
SmartBot: Leading AI ChatbotSmartBot: Leading AI ChatbotBestChat

395

9 2.3%
SB: Helpdesk Ticketing & FAQsSB: Helpdesk Ticketing & FAQsShark Byte, Inc

381

1 0.3%

Showing 1-10 out of 301


Review Growth Benchmark

See how Shopify Inbox compares to top-performing apps in reaching the given number of reviews

App Selector
Reviews


Review Behavior & Quality

Shopify Inbox - Review patterns, timelines, and user sentiment


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