(Updated October 2026) Track Outvio Returns and Helpdesk's estimated install share within every Shopify App Store group it appears in — categories, keywords, and collections — with current %, 30-day change, and Growing / Stable / Declining status. Post-checkout & Customer Support for epic Shopping Experiences.
Outvio Returns and Helpdesk's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
CategoryHelpdesk Store management > Support > Helpdesk | 0.23%0.12 | Growing |
Keywordshipping tracking | 0.08%0.08 | Growing |
CategoryReturns and exchanges Orders and shipping > Returns and warranty > Returns and exchanges | 0.05%0.02 | Growing |
CategoryReturns and warranty Orders and shipping > Returns and warranty | 0.04%0.02 | Growing |
CategorySupport Store management > Support | 0.04%0.02 | Growing |
CategoryOrders and shipping | 0.01%0.01 | Growing |
KeywordCheckout customization | 0.01%0.01 | Growing |
CategoryStore management | 0.01%0.00 | Growing |
Keywordhelp desk | 0.01%0.00 | Growing |
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Key Insights:
Monthly market share trajectory for Outvio Returns and Helpdesk across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
| Category / Keyword | May 2026 | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 |
|---|---|---|---|---|---|---|
| Helpdesk | 0.22% | 0.21%0.01 | 0.21% | 0.11%0.1 | 0.23%0.12 | 0.23% |
| Shipping Tracking | 0.04% | 0.02%0.02 | 0.02% | 0.02% | 0.09%0.07 | 0.08%0.01 |
| Returns And Exchanges | 0.15% | 0.05%0.1 | 0.05% | 0.02%0.03 | 0.05%0.03 | 0.05% |
| Returns And Warranty | 0.13% | 0.05%0.08 | 0.05% | 0.02%0.03 | 0.04%0.02 | 0.04% |
| Support | 0.05% | 0.04%0.01 | 0.04% | 0.02%0.02 | 0.04%0.02 | 0.04% |
Key Insights:
Outvio Returns and Helpdesk captures the largest share of installs in Helpdesk — 0.2% of the group's tracked install base, followed by 0.1% in shipping tracking and 0.0% in Returns and exchanges. Sort the table by Share to see the full ordered list.
Outvio Returns and Helpdesk is gaining share in more groups than it's losing. Helpdesk is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
Share figures are recomputed weekly from the latest review data. Outvio Returns and Helpdesk's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
Rankings and trends across every Shopify app, category, and keyword.