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QuickCEP: AI Support Agent Shopify App by QuickCEP

QuickCEP offers various solutions like smart shopping guide BOT, and marketing automation. Expand your business using Chatbots and Marketing Automation.

4.9 56 reviewsFreePaid from $1699/month

Install in your Shopify store We pass your name, email and store domain to the QuickCEP team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of QuickCEP: AI Support Agent

Pros
  • Multi-Channel Integration: Consolidates conversations from various platforms like email, social media, and WhatsApp into a unified interface.
  • AI-Powered Efficiency: Intelligent chatbots and automation reduce response times and improve customer satisfaction.
  • User-Friendly Interface: Clean, intuitive design simplifies navigation for both beginners and advanced users.
  • Enhanced Productivity: Significantly reduces manual workload, enabling smaller teams to handle larger volumes.
Cons
  • Performance Impact: Some users report significant drops in website speed and Lighthouse scores after installation.
  • Unstable AI Flows: Occasional glitches like repeated flow segments disrupt user experience.

Screenshots

QuickCEP: AI Support Agent Shopify app screenshot 1
QuickCEP: AI Support Agent Shopify app screenshot 2
QuickCEP: AI Support Agent Shopify app screenshot 3
QuickCEP: AI Support Agent Shopify app screenshot 4
QuickCEP: AI Support Agent Shopify app screenshot 5

About the app

Expand your business using Chatbots and Marketing Automation.

  • Chatbot Features: CHAT&BOT: Complete social media engagement, pre-loaded interactive scene templates.
  • Marketing Efficiency: Marketing Automation: Accurate targeting, abundant templates.
  • Customer Churn Prediction: Customer insight: initial signs of customer loss and spreading of similar groups.

Install in your Shopify store We pass your name, email and store domain to the QuickCEP team so they can help install and configure the app on your store.

Keywords

Live chat Shopify appsAI chatbot Shopify appsCustomer engagement Shopify appsMarketing automation Shopify appsOmnichannel chat Shopify appsPersonalized chatbot Shopify appsShopify store integration appsEmail marketing Shopify appsPop-up campaigns Shopify appsCustomer behavior tracking Shopify appsSales increase Shopify appsCustomer service Shopify appsReal-time insights Shopify appsSegmented audience Shopify apps

Key features

  • Respond to messages from multiple platforms in one unified live chat interface.
  • AI chatbots provide 24/7 personalized customer support and shopping assistance.
  • Track customer behavior in real time for actionable insights and segmentation.

Pricing

QuickCEP: AI Support Agent pricing plans

Free
$0 /month
  • For individual sellers
  • 100 Messages/mo (Human & Al)
  • 1 Seat Livechat/Email
  • AI Chatbots & AI Copilot Basic
  • Automate AI Chatbots Training
Enterprise
$1699 /month
  • Chat Agent/Email Agent/Comments Agent
  • Agent Self-EVO
  • 10,000 AI Credits
  • Livechat/Email/Call/SMS/FB/INS/X/WhatsA
  • Tickets

Not sure which plan to pick? Discuss Free or Enterprise plans with us, learn about custom pricing, or get a demo.

Here’s an overview of QuickCEP: AI Support Agent costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by QuickCEP: AI Support Agent is Free. The paid plan offered by QuickCEP: AI Support Agent is Enterprise.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like For individual sellers, 100 Messages/mo (Human & Al), 1 Seat Livechat/Email, AI Chatbots & AI Copilot Basic, Automate AI Chatbots Training, Support GTS.
  • Enterprise: the Enterprise plan costs $1699 and has no free trial period. The plan offers a host of features, including Chat Agent/Email Agent/Comments Agent, Agent Self-EVO, 10,000 AI Credits, Livechat/Email/Call/SMS/FB/INS/X/WhatsA, Tickets, CDP.

QuickCEP: AI Support Agent price summary

Pricing summaryFree plan available
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$1699
Free trial availableNo

For further information regarding QuickCEP: AI Support Agent pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the QuickCEP team so they can help install and configure the app on your store.

Comparison

Top QuickCEP: AI Support Agent alternatives — detailed comparison

The table below highlights the crucial differences between QuickCEP: AI Support Agent and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
QuickCEP: AI Support AgentInstall
Tidio: AI Chatbot & Live ChatInstall
Gorgias: AI, Helpdesk & ChatInstall
Add app
General information
Ratings4.9 ★ (56 reviews)4.8 ★ (1,357 reviews)4.3 ★ (704 reviews)
Developed byQuickCEPTIDIO LLCGorgias Inc.
Launch date5 January 202214 July 20141 March 2017
PricingFree, $1699/monthFree, $29/month, $29/month, $39/month$10/month, $60/month, $360/month, $900/month
ObjectiveExpand your business using Chatbots and Marketing Automation.Live chat is enhanced with chatbots for superior customer support.Better customer satisfaction. Simpler processes. Quick profit increase.
CategoriesChat, HelpdeskChat, HelpdeskChat, Helpdesk
Key features & highlights
PurposeQuickCEP offers various solutions like smart shopping guide BOT, and marketing automation.Lyro AI is a customer experience platform offering live chat, chatbot services, ticket processing, email marketing, and more.Combine all customer support interactions and related orders to promote growth by making customers happier.
Features list
  • Respond to messages from multiple platforms in one unified live chat interface.
  • AI chatbots provide 24/7 personalized customer support and shopping assistance.
  • Track customer behavior in real time for actionable insights and segmentation.
  • Engage customers in real-time with live chat and video support.
  • Automate responses and sales with customizable AI chatbot flows.
  • Resolve up to 70% of customer queries instantly using Lyro AI.
  • Unify emails, chats, calls, and social messages in one organized feed.
  • Access complete customer order and conversation history before responding.
  • Manage Shopify orders directly without leaving the support interface.
Highlights
  • Based in United States
  • Based in South Africa
—
User reviews and ratings
Recommended98.2%93.5%87.0%
Pros
  • Consolidates conversations from various platforms like email, social media, and WhatsApp into a unified interface.
  • Intelligent chatbots and automation reduce response times and improve customer satisfaction.
  • Clean, intuitive design simplifies navigation for both beginners and advanced users.
  • Significantly reduces manual workload, enabling smaller teams to handle larger volumes.
  • Combines chatbot, email automation, and customer segmentation for streamlined operations.
  • Responsive and knowledgeable assistance for setup and troubleshooting.
  • Provides actionable insights into customer behavior and campaign performance.
  • Syncs with existing systems to enhance data management and workflow.
  • AI chatbots ensure continuous customer engagement outside business hours.
  • Reduces labor costs and recovers lost orders through automation.
  • Consistently praised for being responsive, helpful, and friendly.
  • Frequently highlighted as intuitive and user-friendly, with quick setup and navigation.
  • Users appreciate the seamless communication with customers, boosting engagement and sales.
  • Offers flexible features for personalizing chat widgets and workflows.
  • Many users reported increased sales and improved customer interactions.
  • The free version is noted for being feature-rich and valuable for small businesses.
  • Works well with platforms like Shopify and email services.
  • Users value the mobile app for managing chats on the go.
  • Automates responses and reduces support workload effectively.
  • Runs smoothly with minimal technical issues.
  • The app is praised for its ease of use and intuitive design, making it simple for teams to adopt.
  • Seamless integration with Shopify is frequently highlighted as a standout feature, providing full access to customer data.
  • Users appreciate the robust automation tools, including macros and rules, which save time and improve efficiency.
  • Many reviews commend the responsive, helpful, and knowledgeable support team.
  • The app is noted for being more affordable than competitors like Zendesk while offering comparable or superior features.
  • Small teams benefit from the collaborative tools, making ticket management and communication smoother.
  • Users value the frequent and purposeful updates, often referencing the public roadmap.
  • The ability to track and report on revenue generated through customer support is a unique and appreciated feature.
  • The app consolidates communication from email, chat, social media, and calls into one platform.
  • Users highlight the flexibility to tailor rules, macros, and workflows to their specific needs.
Cons
  • Some users report significant drops in website speed and Lighthouse scores after installation.
  • Occasional glitches like repeated flow segments disrupt user experience.
  • Users desire more variety in pre-designed email marketing templates.
  • New functionalities sometimes lag behind user expectations or lack advance notice.
  • some users praised multi-language capabilities, while others noted limitations).
  • Complaints about unclear or misleading pricing tiers and hidden costs.
  • Some users expressed frustration over essential features being paywalled.
  • Occasional reports of bugs, especially post-updates or on older devices.
  • Difficulty configuring chatbots and automation without assistance.
  • Negative feedback on aggressive upgrade prompts and misleading notifications.
  • Some users find the pay-per-ticket model expensive, especially for businesses with high social media engagement.
  • The mobile app is reported to be buggy, with issues like notifications not working and frequent crashes.
  • Lower-tier plans may lack live onboarding or priority support, leading to frustration.
  • Several reviews note difficulties in canceling subscriptions, including unclear processes and continued billing.
  • Initially listed as a "Con," but reviews show mixed sentiment (e.g., "easy to setup" vs. "a little hard to set up"). Removed due to lack of dominant sentiment.
  • Dominantly positive in reviews (overwhelming praise outweighs a few negative mentions), so retained in "Pros" and removed from "Cons."
  • Negative sentiment (e.g., pay-per-ticket complaints) outweighs occasional affordability praise, so retained in "Cons."
Pricing and plans
Total pricing plans244
Free planAvailableAvailableNot available
Free trialNoYes, for 7 day(s)Yes, for 7 day(s)
Technical information
Rating4.9 ★4.8 ★4.3 ★
Total reviews561,361706
Launch date5 January 202214 July 20141 March 2017

More details about QuickCEP: AI Support Agent

Product description

QuickCEP is a multi-functional tool that consolidates various communication channels like email, Facebook, WhatsApp, and others to assist in marketing and customer maintenance. It aids businesses in rapidly boosting customer unit price, Gross Merchandise Volume (GMV), and Return On Investment (ROI).

AI summary

QuickCEP is an AI-driven customer service and marketing platform designed for Shopify stores, offering multi-channel integration (email, social media, WhatsApp, etc.), automated responses, and data analytics. Its strengths include a user-friendly interface, robust AI capabilities for real-time customer interactions, and tools for refined marketing segmentation, which improve efficiency and conversion rates. The app consolidates conversations across platforms, reducing manual workload and enabling 24/7 support. However, some users report performance issues, such as decreased site speed and Lighthouse scores, which may impact SEO and user experience. While customer support is frequently praised for responsiveness, occasional delays in technical assistance and feature updates are noted. Additional limitations include occasional instability in automated workflows and a desire for deeper email marketing features. Despite these drawbacks, QuickCEP is widely regarded as a comprehensive solution for streamlining customer service and enhancing cross-border e-commerce operations.

Support

For any questions, concerns, or assistance with QuickCEP: AI Support Agent, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the QuickCEP: AI Support Agent are available in various languages on the Shopify app store, including English, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean.

QuickCEP: AI Support Agent support information in a nutshell
Support emailsupport@quickcep.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish, Chinese (Simplified), Chinese (Traditional), Japanese, and Korean
Integration

The list of top Shopify apps, features or software tools that QuickCEP: AI Support Agent seamlessly integrates with are given below.

Checkout
Developer
NameQuickCEP
ProfileSee all apps by QuickCEP
WebsiteView developer profile
Address7500A BEACH ROAD #04-307 THE PLAZA SINGAPORE (199591), Singapore, 534818

Installation

How to install QuickCEP: AI Support Agent on your Shopify store

1

Send your details

Your name, email and store domain go straight to the QuickCEP team.

2

The developer gets in touch

QuickCEP contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
56 total reviews
552
43
30
20
11

QuickCEP: AI Support Agent has an overall rating of 4.9 stars from a total of 56 reviews on the Shopify app store. Of these, 55 (98.2%) are positive, 0 (0.0%) are neutral, and 1 (1.8%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Pascal Officialfrom United States · 18 September 2026

We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!

★★★★★eco-worthy-itfrom United States · 1 November 2024

Very powerful sofeware for customer service.All team members are wonderful!

★★★★★Lefton Homefrom Hong Kong SAR · 18 October 2024

QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

★★★★★Foscamfrom Hong Kong SAR · 8 August 2024

Awesome! A very useful app, worth recommending to friends.

★★★★★Cocinarefrom Hong Kong SAR · 6 August 2024

A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~

Install in your Shopify store We pass your name, email and store domain to the QuickCEP team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#5
customer service
Total reviews
56
No change vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
US
100.0% of installs

Category & keyword rankings

Position and market share today

Keywordcustomer service#50.6% ▲0.5
KeywordFeedback surveys#60.0% ▼0.0
KeywordSpam detection#70.0% ▼0.0
Keywordexcel#80.0% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

55 → 56 reviews · rating steady at 4.9★
Ranks #5 in 1 of 10 App Store groups tracked.Open full charts →

QuickCEP: AI Support Agent FAQs

How do I install the QuickCEP: AI Support Agent Shopify app?
To install QuickCEP: AI Support Agent on your Shopify store, click on the QuickCEP: AI Support Agent installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install QuickCEP: AI Support Agent on your Shopify store, then contact us now.
What are the key features of QuickCEP: AI Support Agent?

The key features offered by QuickCEP: AI Support Agent to Shopify store owners are:

  • Omnichannel Shared Inbox: Manage Live Chat, WhatsApp, and Email in one inbox.
  • Intelligent Guided Shopping: AI analyzes buyer chats to boost conversion.
  • Automated WhatsApp Growth: Send tailored marketing & order updates at scale.
  • Seamless Agent Handover: Intelligently route complex issues to human agents.
  • Global Data Security: ISO 27001/27701 certified and fully GDPR compliant.
Does QuickCEP: AI Support Agent integrate with other Shopify apps or tools?

Yes, QuickCEP: AI Support Agent seamlessly integrates with other Shopify apps or tools, such as CHAT&BOT: Complete social media engagement, pre-loaded interactive scene templates., Marketing Automation: Accurate targeting, abundant templates., Customer insight: initial signs of customer loss and spreading of similar groups..

Is there a free trial available for QuickCEP: AI Support Agent?

No, QuickCEP: AI Support Agent does not offer any free trial.

What are the pricing plans for QuickCEP: AI Support Agent?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $1699/month and has no free trial period.

How does billing work for QuickCEP: AI Support Agent?

QuickCEP: AI Support Agent uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, QuickCEP: AI Support Agent allows its subscribers to cancel or upgrade their subscription plan at any time.

Does QuickCEP: AI Support Agent offer customer support?

Yes, QuickCEP: AI Support Agent offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is QuickCEP: AI Support Agent compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Tidio: AI Chatbot & Live Chat
by TIDIO LLC

Live chat is enhanced with chatbots for superior customer support.

Free plan · From $29/mo · 7d trial
★ 4.8 (1.4K)
Gorgias: AI, Helpdesk & Chat
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Better customer satisfaction. Simpler processes. Quick profit increase.

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★ 4.3 (704)
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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the QuickCEP team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★56 reviews · 98.2% positive

Writing reviews on ShopDigest is coming soon.

  • PO
    Pascal OfficialUnited States · 18 Sep 2026
    ★★★★★

    We’ve been using QuickCEP for almost two years, and it has really helped our customer service team follow up on cases much more efficiently. Their AI agent also helps reduce a lot of manual workload and frees up our team’s time.The development team is very responsive as well and always quick to help whenever we run into any issues. Definitely recommend QuickCEP!

  • EC
    eco-worthy-itUnited States · 1 Nov 2024
    ★★★★★

    Very powerful sofeware for customer service.All team members are wonderful!

  • LH
    Lefton HomeHong Kong SAR · 18 Oct 2024
    ★★★★★

    QuickCEP is a product I have been looking for all the time. It integrates many channels and functions, such as social media, online, email, telephone, email, whatsapp, etc. On the one hand, we do data analysis and user operations in a unified manner. Looking forward to updating more functions in the future of QuickCEP

  • FO
    FoscamHong Kong SAR · 8 Aug 2024
    ★★★★★

    Awesome! A very useful app, worth recommending to friends.

  • CO
    CocinareHong Kong SAR · 6 Aug 2024
    ★★★★★

    A very powerful AI customer service tool that effectively improves our user experience and work efficiency. Highly recommended for everyone to use, five-star rating~

  • PP
    Prime ParticleJapan · 6 Aug 2024
    ★★★★★

    I am writing to express my sincere appreciation for the outstanding service provided by your email services team on the Shopify platform. The professionalism, user-friendly interface, and robust features have significantly enhanced our email marketing efforts, leading to improved customer engagement and increased sales. The QuickCEP AI Chatbot, powered by ChatGPT, has revolutionized our customer interactions with intelligent product recommendations and seamless support, greatly improving our conversion rates and customer satisfaction. The exceptional customer support and real-time synchronization with our product catalog make your services indispensable to our business.

  • FL
    FLEXTAILHong Kong SAR · 6 Aug 2024
    ★★★★★

    The function is very powerful and quite suitable for our cross-border brand. Multi-channel chat aggregation supports AI reply, has CDP data analysis, and retains customer data for marketing. It is good.

  • AB
    Aipas Bike LLCUnited States · 6 Aug 2024
    ★★★★★

    This app features a simple design, smooth operation, and comprehensive functionality. Both beginners and advanced users can easily get started. Its intelligent recommendation system is accurate, providing an excellent personalized experience. The interface is user-friendly and highly responsive, making it irresistible. With no ad interruptions, users can stay focused, truly enhancing productivity in work and life.

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