Dondy: WhatsApp Marketing+Chat
by Dondy
Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service.
Free plan · From $6.99/mo · 7d trial
Spur: AI Agent & WhatsApp API Shopify App by Spur
Boost sales and cut average response time using Spur's automation for WhatsApp, Instagram & Facebook. Increase sales and enhance customer service with automated tools for WhatsApp, Instagram, and Facebook.
5.0 116 reviewsPaid from $39/month
Pros and cons
Pros and cons of Spur: AI Agent & WhatsApp API
Pros
- Exceptional Customer Support: Quick, knowledgeable, and proactive assistance with prompt issue resolution.
- User-Friendly Interface: Intuitive design and easy navigation, suitable for beginners and advanced users.
- Powerful Automation: Seamless workflows for WhatsApp, Instagram, and Facebook, saving time and boosting efficiency.
- Reliable Performance: Stable and robust functionality with minimal disruptions.
Cons
- Technical Glitches: Occasional errors in automation flows and unstable performance for a few users.
- Security Concerns: Isolated incidents of unauthorized account access and poor breach handling.
Screenshots
About the app
Increase sales and enhance customer service with automated tools for WhatsApp, Instagram, and Facebook.
- Instagram Marketing: Connect products with Instagram posts, stories, and ads to boost sales from interactions.
- Cart Recovery Strategy: Get more abandoned carts back with automatic WhatsApp recovery messages.
- Bulk WhatsApp Messaging: Send many messages at once to a group of customers using WhatsApp API.
- Chat Automation: Automated Chat to Decrease Reply Time & Boost Support Performance
- Multichannel eCom Inbox: Inbox for online shopping on WhatsApp, Instagram & Facebook.
Keywords
WhatsApp cart recovery Shopify appsInstagram automation Shopify appsAbandoned cart recovery Shopify appsBulk WhatsApp messages Shopify appsAutomated WhatsApp chats Shopify appsUnified inbox Shopify appsWhatsApp marketing Shopify appsInstagram product linking Shopify appsSpin the wheel popups Shopify appsChat widget Shopify appsWhatsApp subscriber growth Shopify appsInstagram comment to DM Shopify appsSales boost Shopify appsWhatsApp API Shopify appsInstagram ads Shopify apps
Key features
- Convert Instagram comments into direct messages with linked products for instant sales.
- Automatically recover abandoned carts via personalized WhatsApp messages.
- Send bulk WhatsApp messages to segmented customer groups effortlessly.
Pricing
Spur: AI Agent & WhatsApp API pricing plans
AI Start
$39 /month
- 2,000 AI credits a month
- 1 each of WhatsApp, IG, FB and live chat
- 2 user seats
- 25 automation flows, 15 segments
AI Accelerate
$159 /month
- 12,000 AI credits a month
- 2 each of WhatsApp, IG, FB and live chat
- 5 user seats
- 50 automation flows, 40 segments
AI Max
$499 /month
- 20,000 AI credits a month
- 3 each of WhatsApp, IG, FB and live chat
- 10 user seats
- Unlimited automation flows and segments
Not sure which plan to pick? Discuss AI Start or AI Accelerate plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Spur: AI Agent & WhatsApp API costs for each of the plan(s)
The app has 3 pricing plans: 0 free and 3 paid. The paid plans offered by Spur: AI Agent & WhatsApp API are AI Start, AI Accelerate, AI Max.
The details of the plans are outlined below.
- AI Start: the AI Start plan costs $39 and comes with a 7-day free trial period. The plan offers a host of features, including 2,000 AI credits a month, 1 each of WhatsApp, IG, FB and live chat, 2 user seats, 25 automation flows, 15 segments.
- AI Accelerate: the AI Accelerate plan costs $159 and comes with a 7-day free trial period. The plan offers a host of features, including 12,000 AI credits a month, 2 each of WhatsApp, IG, FB and live chat, 5 user seats, 50 automation flows, 40 segments.
- AI Max: the AI Max plan costs $499 and comes with a 7-day free trial period. The plan offers a host of features, including 20,000 AI credits a month, 3 each of WhatsApp, IG, FB and live chat, 10 user seats, Unlimited automation flows and segments.
Spur: AI Agent & WhatsApp API price summary
| Pricing summary | From $39/month. Free trial available. |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $39, $159, $499 |
| Free trial available | Yes, for 7 day(s) |
For further information regarding Spur: AI Agent & WhatsApp API pricing plans, see the official website.
Comparison
Top Spur: AI Agent & WhatsApp API alternatives — detailed comparison
The table below highlights the crucial differences between Spur: AI Agent & WhatsApp API and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (114 reviews) | 4.9 ★ (825 reviews) | 3.9 ★ (340 reviews) | |
| Developed by | Spur | Dondy | Scrptble | |
| Launch date | 5 September 2022 | 15 March 2023 | 21 October 2024 | |
| Pricing | $39/month, $159/month, $499/month | Free, $6.99/month, $79.99/month, $159.99/month | Free, $4.99/month, $9.99/month, $14.99/month, $24.99/month, $49.99/month | |
| Objective | Increase sales and enhance customer service with automated tools for WhatsApp, Instagram, and Facebook. | Abandoned cart recovery, AI agent & automations on WhatsApp | — | |
| Categories | Abandoned cart, Chat | Abandoned cart, Chat | Chat, Abandoned cart | |
| Key features & highlights | ||||
| Purpose | Boost sales and cut average response time using Spur's automation for WhatsApp, Instagram & Facebook. | Add a WhatsApp button to your shop and retrieve forgotten carts through WhatsApp to increase sales and enhance customer service. | Automate order confirmations, shipping updates, cart recovery, and stock alerts through WhatsApp. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 0.0% | 76.0% | |
| Pros |
|
|
| |
| Cons |
|
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| |
| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 5 | |
| Free plan | Not available | Available | Not available | |
| Free trial | Yes, for 7 day(s) | Yes, for 7 day(s) | Yes, for 3 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 4.9 ★ | 3.9 ★ | |
| Total reviews | 116 | 625 | 346 | |
| Launch date | 5 September 2022 | 15 March 2023 | 21 October 2024 | |
More details about Spur: AI Agent & WhatsApp API
Product description
Spur is a marketing automation tool that allows businesses to manage their social media platforms, convert user engagement into sales, retrieve abandoned carts, and send numerous WhatsApp messages simultaneously. It also offers support automation tools to quickly respond to customer queries and consolidates all chats into a single eCommerce-specific inbox, thereby increasing customer satisfaction, agent efficiency, and customer lifetime value.
AI summary
Spur is a Shopify app designed to automate and streamline customer communication across multiple platforms, including WhatsApp, Instagram, and Facebook. Its key features include automated messaging, cart recovery, broadcast capabilities, and integration with Shopify for order updates and inventory management. The app offers a user-friendly interface with intuitive workflows, enabling businesses to enhance engagement, reduce manual effort, and boost conversions. Strengths include responsive customer support, seamless onboarding, and robust automation tools that improve efficiency and customer interactions. However, some users report occasional technical issues, such as unstable automation flows and delayed support responses in critical situations. While the app excels in simplifying omnichannel marketing for e-commerce businesses, its reliability and security measures may require further scrutiny in high-risk scenarios. Overall, Spur is a powerful solution for businesses seeking to automate customer communication, though its performance may vary depending on specific use cases.
Support
For any questions, concerns, or assistance with Spur: AI Agent & WhatsApp API, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Spur: AI Agent & WhatsApp API are available in various languages on the Shopify app store, including English.
Spur: AI Agent & WhatsApp API support information in a nutshell
| Support email | spurchatbot |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Spur: AI Agent & WhatsApp API seamlessly integrates with are given below.
CheckoutInstagram & FacebookJudge.meRazorpay & StripeShiprocketWhatsApp APIZoho CRM
Developer
| Name | Spur |
| Profile | See all apps by Spur |
| Website | View developer profile |
| Address | A-1/75 SF, Kh No 152/1, Freedom Fighter, Enclave, Neb Sarai, South West Delhi, DL, 110068 |
Installation
How to install Spur: AI Agent & WhatsApp API on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Spur team.
2
The developer gets in touch
Spur contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
116 total reviews
Spur: AI Agent & WhatsApp API has an overall rating of 5.0 stars from a total of 116 reviews on the Shopify app store. Of these, 116 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Seerefrom India · 18 September 2026
Got to know about spur from fellow founders and oboarding experience was smooth
★★★★★Cupik Design Indiafrom India · 31 August 2026
Simpler than most others and has all the features you need to automate your whatsapp and insta mktg with auto-replied and AI agents. Great support too. I set up everything in a day!
★★★★★Wavefrom United Kingdom · 28 August 2026
This app is super feature-rich. They really understand what you're trying to do with your brand. The onboarding experience is exceptional and very personalised. They give you a lot of time, they really listen to you, and they're building lots of features. It's an awesome company with an awesome price point. I can't recommend them more.
★★★★★IZGGIfrom India · 25 August 2026
Amazing Service, very quick responses and really helpful in setting up things, The Comment to DM feature amazed me as it's really helpful and saves a alot of time
★★★★★Kings Premium Picklesfrom India · 7 August 2026
We’ve been using Spur across multiple Shopify stores, and their support has been consistently helpful.Recently, we faced an issue while preparing a WhatsApp broadcast for more than 5,000 contacts. Everything appeared to be configured correctly, but the broadcast kept failing with an unknown error. Khizar and the Spur technical team investigated the issue and identified the exact cause: our Limited Time Offer template was 607 characters, while Meta allows only 600 characters for LTO templates.What impressed me most was that they also acknowledged that Spur’s template screen was incorrectly showing a 1,024-character limit and immediately started fixing it.After shortening the template, getting it approved, and testing again, the broadcast worked successfully.Thanks to Khizar and the technical team for taking ownership of the issue, investigating it properly, and getting us up and running. Great support and highly appreciated!
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#8
agent
Total reviews
116
▲ 1 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
IN
94.4% of installs · ▲ 1.85%
Category & keyword rankings
Position and market share today
| Keywordagent | #8 | 0.4% ▲0.4 |
| KeywordCustom discount codes | #9 | 0.3% ▼0.0 |
| Keywordagentic | #10 | 0.3% ▲0.3 |
| Keywordzoho crm | #10 | 3.9% ▲3.9 |
Reviews trend
Cumulative reviews · last 6 months
98 → 116 reviews · rating steady at 5.0★
Ranks #8 in 1 of 10 App Store groups tracked.Open full charts →
Spur: AI Agent & WhatsApp API FAQs
How do I install the Spur: AI Agent & WhatsApp API Shopify app?
To install Spur: AI Agent & WhatsApp API on your Shopify store, click on the Spur: AI Agent & WhatsApp API installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Spur: AI Agent & WhatsApp API on your Shopify store, then contact us now.
What are the key features of Spur: AI Agent & WhatsApp API?
The key features offered by Spur: AI Agent & WhatsApp API to Shopify store owners are:
- AI agent recommends products and shares order tracking; your team can take over
- WhatsApp cart recovery sends checkout reminders that stop when the shopper buys
- WhatsApp order confirmation and COD confirmation, with an offer to pay online
- WhatsApp campaigns to Shopify segments via the WhatsApp API, with click reports
- Instagram automation: comment to DM with product links on posts, reels and ads
Does Spur: AI Agent & WhatsApp API integrate with other Shopify apps or tools?
Yes, Spur: AI Agent & WhatsApp API seamlessly integrates with other Shopify apps or tools, such as Connect products with Instagram posts, stories, and ads to boost sales from interactions., Get more abandoned carts back with automatic WhatsApp recovery messages., Send many messages at once to a group of customers using WhatsApp API..
Is there a free trial available for Spur: AI Agent & WhatsApp API?
Yes, Spur: AI Agent & WhatsApp API offers a 7-day free trial on all its paid plans.
What are the pricing plans for Spur: AI Agent & WhatsApp API?
The app offers 3 paid plans, which cost $39/month, $159/month, $499/month, and come with a 7-day free trial period.
How does billing work for Spur: AI Agent & WhatsApp API?
Spur: AI Agent & WhatsApp API uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Spur: AI Agent & WhatsApp API allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Spur: AI Agent & WhatsApp API offer customer support?
Yes, Spur: AI Agent & WhatsApp API offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Spur: AI Agent & WhatsApp API compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★116 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- SESeere★★★★★
Got to know about spur from fellow founders and oboarding experience was smooth
SPSpurDeveloperThank you, Seere! Moving from WooCommerce to Shopify and setting up Spur at the same time is a lot, so we're glad onboarding was the easy part. Hearing that other founders recommended us made our day.
- CDCupik Design India★★★★★
Simpler than most others and has all the features you need to automate your whatsapp and insta mktg with auto-replied and AI agents. Great support too. I set up everything in a day!
SPSpurDeveloperThank you, Cupik Design! Everything set up in a day, including a comment-to-DM flow, is quick work. Glad Spur felt simple, and thank you for the kind words about support.
- WAWave★★★★★
This app is super feature-rich. They really understand what you're trying to do with your brand. The onboarding experience is exceptional and very personalised. They give you a lot of time, they really listen to you, and they're building lots of features. It's an awesome company with an awesome price point. I can't recommend them more.
SPSpurDeveloperThank you so much, Wave! "Awesome company with an awesome price point" might be our favourite line in a review yet. Glad onboarding felt personal, and there's a lot more coming.
- IZIZGGI★★★★★
Amazing Service, very quick responses and really helpful in setting up things, The Comment to DM feature amazed me as it's really helpful and saves a alot of time
SPSpurDeveloperThank you, IZGGI! Comment to DM tends to surprise people the first time they see it work, so we love that it amazed you too. Glad the setup help and quick replies made things easy.
- KPKings Premium Pickles★★★★★
We’ve been using Spur across multiple Shopify stores, and their support has been consistently helpful.Recently, we faced an issue while preparing a WhatsApp broadcast for more than 5,000 contacts. Everything appeared to be configured correctly, but the broadcast kept failing with an unknown error. Khizar and the Spur technical team investigated the issue and identified the exact cause: our Limited Time Offer template was 607 characters, while Meta allows only 600 characters for LTO templates.What impressed me most was that they also acknowledged that Spur’s template screen was incorrectly showing a 1,024-character limit and immediately started fixing it.After shortening the template, getting it approved, and testing again, the broadcast worked successfully.Thanks to Khizar and the technical team for taking ownership of the issue, investigating it properly, and getting us up and running. Great support and highly appreciated!
SPSpurDeveloperThank you for writing this all up so clearly. A 7-character overrun is hard to spot, so thanks for your patience while Khizar tracked it down. He'll be glad to hear it helped, and we're glad your broadcast finally went out. Thanks for sticking with us across all your stores.
- LELesscare★★★★★
Its made connecting and converting abandon carts easier. Also their broadcast messaging is very smooth. If you face any issue they help on an immediate basis. Overall a great platform for e-com brands.
SPSpurDeveloperAw, thank you so much, Lesscare! We really appreciate you taking the time to write this. Smooth broadcasts and recovered carts make for a good month for any brand. Here's to many more of them together.
- BAbAbli★★★★★
Spur has been a great addition to our store. The WhatsApp automation flows are easy to set up and have helped us improve customer engagement and conversions. The support team is responsive and always available whenever we need assistance. The dashboard is user-friendly, and features like abandoned cart recovery, broadcasts, and customer support automation have made our operations much more efficient. Highly recommended for eCommerce brands looking to scale their WhatsApp marketing and customer support.
SPSpurDeveloperThank you so much, bAbli! Reading that Spur has been a great addition to your store genuinely made our day. We really appreciate the recommendation, and we're glad the flows, broadcasts and cart recovery are all working well for you.
- ZIZIKKU★★★★★
We've been using Spur for our customer engagement and automation, and the experience has been excellent. The platform offers a wide range of features that make managing WhatsApp interactions and workflows much easier. What stands out the most is their support team—they're responsive, knowledgeable, and genuinely willing to help whenever we run into an issue or need guidance. It's great to work with a team that continuously improves the product based on user feedback. Highly recommended for businesses looking to streamline their customer communication.
SPSpurDeveloperThank you so much, ZIKKU! We're glad Spur is making your WhatsApp conversations and workflows easier to manage. Feedback from brands like yours shapes a lot of what we build next, so thank you for sharing it with us.
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