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Verifast AI Chatbot + AI Chat Shopify App by Verifast

AI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales. AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

5.0 143 reviewsFreePaid from $99/month

Install in your Shopify store We pass your name, email and store domain to the Verifast team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Verifast AI Chatbot + AI Chat

Pros
  • Seamless Integration: Quick and easy setup with plug-and-play functionality, often requiring no coding.
  • Customizable UI: The chatbot’s interface can be tailored to match brand aesthetics, enhancing consistency.
  • Efficient Query Handling: Capable of managing thousands of customer inquiries without delays or errors.
  • Sales Boost: Significant increases in conversions and revenue, often with minimal human intervention.
Cons
  • Occasional Inaccuracy: Some users noted the chatbot can provide incorrect or "stupid" responses at times.
  • Learning Curve for Customization: Though generally easy, some users may need time to fully optimize the bot’s settings.

Screenshots

Verifast AI Chatbot + AI Chat Shopify app screenshot 1
Verifast AI Chatbot + AI Chat Shopify app screenshot 2
Verifast AI Chatbot + AI Chat Shopify app screenshot 3
Verifast AI Chatbot + AI Chat Shopify app screenshot 4
Verifast AI Chatbot + AI Chat Shopify app screenshot 5
Verifast AI Chatbot + AI Chat Shopify app screenshot 6
Verifast AI Chatbot + AI Chat Shopify app screenshot 7

About the app

AI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQs

  • Boost conversions and AOV through smart product recommendations with AI chatbot
  • Recover abandonment carts with smart proactive interventions from AI sales bot
  • Answer support queries, product FAQs like a live agent in all languages 24/7
  • Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
  • Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email

Install in your Shopify store We pass your name, email and store domain to the Verifast team so they can help install and configure the app on your store.

Keywords

AI chatbot Shopify appssales chatbot Shopify appslive chat support Shopify appsreduce cart abandonment Shopify appsAI sales conversion Shopify apps24/7 support chatbot Shopify appsmultilingual chatbot Shopify appsAI analytics Shopify appscustomizable chatbot Shopify appsShopify AI live chat appsboost sales chatbot Shopify appsAI support chatbot Shopify appsconversational AI Shopify appsplug and play chatbot Shopify appsbranded chatbot Shopify apps

Key features

  • Boost sales with AI-driven personalized product recommendations in real-time.
  • Reduce cart abandonment by engaging visitors with automated recovery messages.
  • Resolve customer support queries instantly in over 100 languages, 24/7.

Pricing

Verifast AI Chatbot + AI Chat pricing plans

Free
$0 /month
  • Up to 200 chats/mo
  • AI training on all products
  • 24/7 AI powered support
  • AI chat in all languages
  • Custom bot styling
Starter
$99 /month
  • Up to 1000 chats/mo
  • Everything in Free, plus
  • Custom bot flows
  • Real time order tracking
  • Basic conversion triggers

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Verifast AI Chatbot + AI Chat costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Verifast AI Chatbot + AI Chat is Free. The paid plan offered by Verifast AI Chatbot + AI Chat is Starter.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 200 chats/mo, AI training on all products, 24/7 AI powered support, AI chat in all languages, Custom bot styling, Personalise recommendations.
  • Starter: the Starter plan costs $99 and comes with a 7-day free trial period. The plan offers a host of features, including Up to 1000 chats/mo, Everything in Free, plus, Custom bot flows, Real time order tracking, Basic conversion triggers, Lead generation, Control AI responses, User insights & analytics.

Verifast AI Chatbot + AI Chat price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$99
Free trial availableYes, for 7 day(s)

For further information regarding Verifast AI Chatbot + AI Chat pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Verifast team so they can help install and configure the app on your store.

Comparison

Top Verifast AI Chatbot + AI Chat alternatives — detailed comparison

The table below highlights the crucial differences between Verifast AI Chatbot + AI Chat and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Verifast AI Chatbot + AI ChatInstall
SmartBot: Leading AI ChatbotInstall
Rep AI: AI Agent & Live ChatInstall
Add app
General information
Ratings4.9 ★ (143 reviews)4.7 ★ (459 reviews)4.6 ★ (119 reviews)
Developed byVerifastBestChatRep AI Technologies Inc.
Launch date11 December 20231 August 202318 April 2022
PricingFree, $99/monthFree, $30/month, $100/month, $300/monthFree, $104/month, $209/month, $368/month
ObjectiveAI Chatbot (ChatGPT for Cart Recovery, Customer Service & FAQsUnlimited AI Chat: Enhancing Sales and Improving ServiceProactive AI chat turns browsers into buyers & cuts tickets
CategoriesChat, Upsell and cross-sellChat, Upsell and cross-sellChat, Upsell and cross-sell
Key features & highlights
PurposeAI Chatbot (ChatGPT) that automates customer service & FAQs, recovers abandoned carts & grows sales.Smart AI Robot: Boost sales, improve happiness, and simplify tasks.A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived.
Features list
  • Boost sales with AI-driven personalized product recommendations in real-time.
  • Reduce cart abandonment by engaging visitors with automated recovery messages.
  • Resolve customer support queries instantly in over 100 languages, 24/7.
  • Learns store products, policies, and pages for context-aware support.
  • Boosts conversions with AI-driven personalized product recommendations.
  • Automates customer service with smart order tracking and after-sale support.
  • Behavioral AI engages visitors proactively to boost conversion rates.
  • Generative AI handles sales and support queries to reduce tickets.
  • Custom branding ensures the chatbot matches your brand’s voice and style.
Highlights
  • Based in India
  • Based in United States
—
User reviews and ratings
Recommended99.3%93.5%94.3%
Pros
  • Quick and easy setup with plug-and-play functionality, often requiring no coding.
  • The chatbot’s interface can be tailored to match brand aesthetics, enhancing consistency.
  • Capable of managing thousands of customer inquiries without delays or errors.
  • Significant increases in conversions and revenue, often with minimal human intervention.
  • Responsive assistance, with updates and fixes implemented within hours.
  • Detailed reports and analytics help refine FAQs, product descriptions, and marketing strategies.
  • Effective communication in regional languages, improving accessibility and engagement.
  • Round-the-clock support, reducing dependency on human agents.
  • Smooth connection with CRM systems for streamlined lead management and follow-ups.
  • AI-driven product suggestions tailored to customer preferences, enhancing satisfaction.
  • The app is straightforward to install and configure, requiring minimal effort.
  • Handles inquiries promptly, reducing the need for human intervention.
  • Adapts rapidly to store products and policies with minimal training.
  • Provides tailored product suggestions based on customer needs.
  • Offers round-the-clock support, enhancing customer engagement.
  • Delivers advanced AI chatbot functionality at a competitive price.
  • Easily blends with Shopify stores, maintaining brand consistency.
  • Engages customers instantly, improving their shopping experience.
  • Offers valuable data to refine customer service strategies.
  • Allows tailoring of responses to match brand voice and requirements.
  • The support team is frequently praised for being responsive, proactive, and dedicated to helping users succeed.
  • Users highlight the ease of integrating the app with Shopify and other platforms, with a straightforward setup process.
  • Many reviews note significant improvements in conversion rates, revenue, and customer engagement after implementation.
  • The AI chatbot is commended for its ability to learn, adapt, and provide accurate, personalized responses over time.
  • The app reduces customer service workload by handling common queries, freeing up staff for more complex tasks.
  • Users appreciate the ability to tailor the chatbot’s responses and features to match their brand’s tone and needs.
  • The app provides valuable insights and reporting tools to refine customer interactions and business strategies.
  • The chatbot’s ability to assist customers outside business hours is a recurring positive theme.
  • Multiple users emphasize that the app pays for itself through increased sales and efficiency gains.
  • The development and support teams are noted for their commitment to continuous improvement and user success.
Cons
  • Some users noted the chatbot can provide incorrect or "stupid" responses at times.
  • Though generally easy, some users may need time to fully optimize the bot’s settings.
  • Occasionally provides incorrect details about products or policies.
  • Users report insufficient ability to restrict unwanted suggestions.
  • Some users worry about unauthorized access to internal data.
  • The bot can be intrusive or aggressive in driving sales.
  • Some users find the premium pricing for personalized or advanced features prohibitive.
  • A few reviews mention a learning curve due to the app’s extensive features and customization options.
  • A small number of users raised concerns about unclear pricing or billing practices after uninstallation.
  • The higher-tier pricing may be a barrier for smaller stores with tighter budgets.
Pricing and plans
Total pricing plans244
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)NoYes, for 14 day(s)
Technical information
Rating4.9 ★4.7 ★4.6 ★
Total reviews143462122
Launch date11 December 20231 August 202318 April 2022

More details about Verifast AI Chatbot + AI Chat

Product description

Verifast is an AI chatbot that automates customer service and grows sales for your Shopify store. Our ChatGPT-powered AI chat answers FAQs instantly, recovers abandoned carts, and delivers personalized product recommendations - 24/7 in 125 languages. AI Chat handles customer support & helpdesk queries across your website, WhatsApp, Instagram & email. Boost AOV with upsell & cross-sell flows. Seamlessly hand over to live chat when needed. Simple onboarding. Loved globally for awesome support

AI summary

Verifast AI is a Shopify app that functions as an AI-powered chatbot designed to enhance customer support, drive sales, and streamline e-commerce operations. The app offers real-time assistance, handling product inquiries, order tracking, and post-purchase support while providing personalized product recommendations. Its intuitive interface allows seamless brand customization, including UI adjustments to match store aesthetics. Key strengths include robust multilingual capabilities, CRM integration for lead management, and data-driven insights through detailed analytics and performance reports, which help optimize FAQ pages and marketing strategies. The chatbot significantly reduces manual support workload by autonomously resolving a high volume of queries, often leading to measurable increases in conversion rates and revenue. Support is highly responsive, with quick implementation of updates and feature refinements. However, occasional inconsistencies in response accuracy may require manual intervention. The app excels in sectors like wellness, beauty, and D2C brands, where personalized guidance and 24/7 availability are critical. Its ability to train on custom datasets and adapt to niche requirements makes it a scalable solution for businesses aiming to improve engagement and operational efficiency.

Support

For any questions, concerns, or assistance with Verifast AI Chatbot + AI Chat, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Verifast AI Chatbot + AI Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Verifast AI Chatbot + AI Chat are available in various languages on the Shopify app store, including English.

Verifast AI Chatbot + AI Chat support information in a nutshell
Support emailteam@verifast.tech
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Verifast AI Chatbot + AI Chat seamlessly integrates with are given below.

CheckoutChatGPTCheckoutfacebookinstagramKlaviyoWhatsapp
Developer
NameVerifast
ProfileSee all apps by Verifast
WebsiteView developer profile
AddressMJR Platina, Bangalore, KA, 560068

Installation

How to install Verifast AI Chatbot + AI Chat on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Verifast team.

2

The developer gets in touch

Verifast contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
143 total reviews
5140
42
30
20
11

Verifast AI Chatbot + AI Chat has an overall rating of 5.0 stars from a total of 143 reviews on the Shopify app store. Of these, 142 (99.3%) are positive, 0 (0.0%) are neutral, and 1 (0.7%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★EUMEfrom India · 13 October 2026

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

★★★★★Vismayfrom India · 1 October 2026

A really helpful app! The AI bot works intelligently and performs very well. Chahat and the rest of the team have also been very supportive and helpful.

★★★★★Typsy Beautyfrom India · 1 October 2026

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

★★★★★World of Asayafrom India · 29 September 2026

With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

★★★★★Vega Helmetsfrom India · 28 September 2026

A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.

Install in your Shopify store We pass your name, email and store domain to the Verifast team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#3
Voice support
Total reviews
143
▲ 6 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
IN
90.5% of installs · ▼ 1.71%

Category & keyword rankings

Position and market share today

KeywordVoice support#39.3% ▼2.4
Keywordhelp desk#44.4% ▲4.4
KeywordSend transcript#46.2% ▼0.7
KeywordAI chatbots#61.1% ▲0.5

Reviews trend

Cumulative reviews · last 6 months

104 → 143 reviews · rating steady at 5.0★
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →

Verifast AI Chatbot + AI Chat FAQs

How do I install the Verifast AI Chatbot + AI Chat Shopify app?
To install Verifast AI Chatbot + AI Chat on your Shopify store, click on the Verifast AI Chatbot + AI Chat installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Verifast AI Chatbot + AI Chat on your Shopify store, then contact us now.
What are the key features of Verifast AI Chatbot + AI Chat?

The key features offered by Verifast AI Chatbot + AI Chat to Shopify store owners are:

  • Boost conversions and AOV through smart product recommendations with AI chatbot
  • Recover abandonment carts with smart proactive interventions from AI sales bot
  • Answer support queries, product FAQs like a live agent in all languages 24/7
  • Get AI Chat Insights on user intent, drop-offs, ad copy suggestions & SEO/GEO
  • Omnichannel AI Agents - one chatbot for website, WhatsApp, Instagram & email
Does Verifast AI Chatbot + AI Chat integrate with other Shopify apps or tools?

Verifast AI Chatbot + AI Chat has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Verifast AI Chatbot + AI Chat?

Yes, Verifast AI Chatbot + AI Chat offers a 7-day free trial on all its paid plans.

What are the pricing plans for Verifast AI Chatbot + AI Chat?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $99/month, and comes with a 7-day free trial period.

How does billing work for Verifast AI Chatbot + AI Chat?

Verifast AI Chatbot + AI Chat uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Verifast AI Chatbot + AI Chat allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Verifast AI Chatbot + AI Chat offer customer support?

Yes, Verifast AI Chatbot + AI Chat offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Verifast AI Chatbot + AI Chat offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Verifast AI Chatbot + AI Chat compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

SmartBot: Leading AI ChatbotBuilt for Shopify
by BestChat

Smart AI Robot: Boost sales, improve happiness, and simplify tasks.

Free plan · From $30/mo
★ 4.7 (459)
Rep AI: AI Agent & Live Chat
by Rep AI Technologies Inc.

A ChatGPT-powered chatbot is here to increase conversions and sales—the future of sales channels has arrived.

Free to install · From $104/mo · 14d trial
★ 4.6 (119)
✧AiLead: FREE AI Sales ChatbotBuilt for Shopify
by Adot Technologies Inc

Free
★ 5.0 (10)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Verifast team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★143 reviews · 99.3% positive

Writing reviews on ShopDigest is coming soon.

  • EU
    EUMEIndia · 13 Oct 2026
    ★★★★★

    Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

  • VI
    VismayIndia · 1 Oct 2026
    ★★★★★

    A really helpful app! The AI bot works intelligently and performs very well. Chahat and the rest of the team have also been very supportive and helpful.

  • TB
    Typsy BeautyIndia · 1 Oct 2026
    ★★★★★

    We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

  • WO
    World of AsayaIndia · 29 Sep 2026
    ★★★★★

    With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

  • VH
    Vega HelmetsIndia · 28 Sep 2026
    ★★★★★

    A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.

  • AH
    Axor HelmetsIndia · 28 Sep 2026
    ★★★★★

    When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.

  • AR
    ArcticMedSweden · 25 Sep 2026
    ★★★★★

    ★★★★★We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it.The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website.What I also like is that there is much more in the platform than we are currently using. They keep developing new features, and I believe we still have a lot of potential to get even more value from Verifast in the future. I am especially interested in the upcoming integrations with Instagram and Facebook.The team is very responsive, easy to work with and genuinely interested in helping us improve.For us, Verifast has been a very good addition to our Shopify store, and I can definitely recommend them.

  • LO
    loveofindiaIndia · 25 Sep 2026
    ★★★★★

    Two months in and Verifast has become a good sales assistant for us. It engages visitors proactively, answers questions on purity, lab testing and product usage, and guides them to the right product. The team is quick to adapt the bot to our needs. Recommended for any D2C brand with a detailed catalogue.

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