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AskTimmy AI Chat Bot AI Search Shopify App by Logbase Technologies Inc

AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ AI ChatBot for Customer Support FAQ Helpdesk Search Discovery

5.0 31 reviewsFreePaid from $99/month

Install in your Shopify store We pass your name, email and store domain to the Logbase Technologies Inc team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of AskTimmy AI Chat Bot AI Search

Pros
  • Effective Customer Support: The support team is consistently praised for responsiveness, helpfulness, and going above expectations.
  • Seamless Integration: Users highlight the app's easy setup and smooth integration with platforms like Shopify.
  • Innovative Features: The ability to customize modes, including 3D avatars, and continuous updates are well-received.
  • Reliable Performance: The app operates smoothly and adds tangible value to business operations.
Cons
  • Limited Customization for Bot Tone: Some users express a desire for more control over the bot's conversational tone or personality.

Screenshots

AskTimmy AI Chat Bot AI Search Shopify app screenshot 1
AskTimmy AI Chat Bot AI Search Shopify app screenshot 2
AskTimmy AI Chat Bot AI Search Shopify app screenshot 3
AskTimmy AI Chat Bot AI Search Shopify app screenshot 4
AskTimmy AI Chat Bot AI Search Shopify app screenshot 5
AskTimmy AI Chat Bot AI Search Shopify app screenshot 6

About the app

AI ChatBot for Customer Support FAQ Helpdesk Search Discovery

  • Gen-AI Shopping Assistant with search & discovery to increase sales & AOV
  • AI FAQ & AI Knowledge base built from Shopify pages, policies & documents
  • Smart search & navigation to increase conversions with AI product filter
  • AI customer service to reduce support cost & automate support tickets 24/7
  • Multi language support for 95+ languages with smart AI nudges & chat widget

Install in your Shopify store We pass your name, email and store domain to the Logbase Technologies Inc team so they can help install and configure the app on your store.

Keywords

AI shopping assistant Shopify appsChatGPT chatbot Shopify apps24/7 customer support Shopify appsproduct recommendation Shopify appsmulti-language chatbot Shopify appsautomated sales assistant Shopify appsreduce support cost Shopify appsknowledge base chatbot Shopify appssmart AI nudges Shopify appsfloating chatbot Shopify appstoggle chatbot Shopify appsquick ask chatbot Shopify appsGen-AI shopping assistant Shopify appsautomate customer support Shopify appsAI product recommendations Shopify apps

Key features

  • Automates customer support 24/7 with human-like AI chat.
  • Syncs product catalogs instantly for accurate recommendations.
  • Expands knowledge base using Shopify pages and FAQs.

Pricing

AskTimmy AI Chat Bot AI Search pricing plans

Free plan
$0 /month
  • 250 AI replies (for lifetime)
  • Email support
Pro plan
$99 /month
  • 2500 AI replies/month
  • AI product discovery & bundling
  • AI discount negotiator
  • Custom knowledge
  • Advanced live sync
Max plan
$299 /month
  • 10,000 AI replies / month
  • AI weekly report
  • All Pro features included
  • Bespoke customization (Custom charges)

Not sure which plan to pick? Discuss Free plan or Pro plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of AskTimmy AI Chat Bot AI Search costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by AskTimmy AI Chat Bot AI Search is Free plan. The paid plans offered by AskTimmy AI Chat Bot AI Search are Pro plan, Max plan.

The details of the plans are outlined below.

  • Free plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 250 AI replies (for lifetime), Email support.
  • Pro plan: the Pro plan plan costs $99 and has no free trial period. The plan offers a host of features, including 2500 AI replies/month, AI product discovery & bundling, AI discount negotiator, Custom knowledge, Advanced live sync, AI nudges & product pitch, AI photo search.
  • Max plan: the Max plan plan costs $299 and has no free trial period. The plan offers a host of features, including 10,000 AI replies / month, AI weekly report, All Pro features included, Bespoke customization (Custom charges).

AskTimmy AI Chat Bot AI Search price summary

Pricing summaryFree plan available
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$99, $299
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Logbase Technologies Inc team so they can help install and configure the app on your store.

Comparison

Top AskTimmy AI Chat Bot AI Search alternatives — detailed comparison

The table below highlights the crucial differences between AskTimmy AI Chat Bot AI Search and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
AskTimmy AI Chat Bot AI SearchInstall
Prefixbox AI Search & FilterInstall
Shoply AI Search & AI ChatbotInstall
Add app
General information
Ratings5.0 ★ (31 reviews)5.0 ★ (59 reviews)4.9 ★ (25 reviews)
Developed byLogbase Technologies IncPrefixboxShoply AI
Launch date26 February 202413 December 20234 September 2024
PricingFree, $99/month, $299/monthFree, $139/month, $229/month, $389/monthFree, $49.99/month, $149.99/month, $449.99/month
ObjectiveAI ChatBot for Customer Support FAQ Helpdesk Search DiscoveryAI search with filters & AI chat to enhance product discoveryProduct Expert & Customer Support powered by ChatGPT + Search
CategoriesChat, Search and filtersSearch and filters, ChatSearch and filters, Chat
Key features & highlights
PurposeAI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQAI search, AI chat, product filters & search bar to boost CR with smart product search & discoveryHighly relevant search & discovery. AI customer service, AI customer support and live chat.
Features list
  • Automates customer support 24/7 with human-like AI chat.
  • Syncs product catalogs instantly for accurate recommendations.
  • Expands knowledge base using Shopify pages and FAQs.
  • Customize product tiles and search interfaces directly in Shopify’s Theme Editor.
  • Refine search results with dynamic filters for collections or product features.
  • Promote or override products using merchandising tools for better visibility.
  • Provides highly relevant product recommendations to boost sales.
  • Customizes AI personality and responses using your expert knowledge.
  • Autonomously learns from your website without any setup required.
Highlights———
User reviews and ratings
Recommended100.0%100.0%100.0%
Pros
  • The support team is consistently praised for responsiveness, helpfulness, and going above expectations.
  • Users highlight the app's easy setup and smooth integration with platforms like Shopify.
  • The ability to customize modes, including 3D avatars, and continuous updates are well-received.
  • The app operates smoothly and adds tangible value to business operations.
  • The app delivers fast, accurate, and typo-tolerant search results, enhancing customer experience and conversions.
  • Users highlight the straightforward integration with Shopify and the ability to personalize search and filter settings.
  • The smart filtering tools improve product discovery and workflow efficiency.
  • Multiple reviews praise the quick, knowledgeable, and attentive customer support.
  • The app provides valuable insights into customer behavior, aiding inventory optimization.
  • The search functionality with new filters is highly praised for its effectiveness.
  • Seamless handling of customer interactions in multiple languages and currencies.
  • Quick and easy installation with no complicated configurations required.
  • Intuitive and accurate product suggestions that enhance customer experience.
  • The AI assistant provides round-the-clock assistance, reducing manual workload.
  • Ability to tailor the AI’s tone and responses to match the brand’s voice.
  • Quick and helpful assistance from the support team, including prompt issue resolution.
Cons
  • Some users express a desire for more control over the bot's conversational tone or personality.
  • A few users noted the competitive pricing but lacked clarity on full cost structure at higher tiers.
  • Some users reported minor bugs or setup challenges initially, though most were resolved.
  • A few users noted the app is still a work in progress with room for more advanced functionalities.
Pricing and plans
Total pricing plans344
Free planAvailableAvailableAvailable
Free trialNoYes, for 14 day(s)Yes, for 14 day(s)
Technical information
Rating5.0 ★5.0 ★4.9 ★
Total reviews316025
Launch date26 February 202413 December 20234 September 2024

More details about AskTimmy AI Chat Bot AI Search

Product description

AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales.

AI summary

AskTimmy is an AI-powered Shopify app designed to handle customer service inquiries, assist with order management, and provide knowledgeable recommendations to enhance store operations. The app integrates seamlessly with Shopify stores, requiring no coding for setup, and offers customizable features, including the ability to create a 3D avatar for interactions. Its strengths include reliable performance, intuitive interface, and frequent updates to improve functionality. A standout aspect is the responsive and dedicated support team, which provides timely assistance and personalized guidance. However, while the app excels in automation and support, there is no clear indication of advanced customization options for adjusting the bot's tone or personality, such as mimicking specific conversational styles (e.g., pet lover). Overall, AskTimmy is a robust AI assistant for Shopify stores, particularly valued for its ease of use, operational efficiency, and exceptional customer support.

Support

For any questions, concerns, or assistance with AskTimmy AI Chat Bot AI Search, the dedicated support team is readily available to help. Please contact the developer through their partner page for support. Additionally, AskTimmy AI Chat Bot AI Search offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the AskTimmy AI Chat Bot AI Search are available in various languages on the Shopify app store, including English.

AskTimmy AI Chat Bot AI Search support information in a nutshell
Support emailNot available
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that AskTimmy AI Chat Bot AI Search seamlessly integrates with are given below.

CheckoutShopify AdminInbox
Developer
NameLogbase Technologies Inc
ProfileSee all apps by Logbase Technologies Inc
WebsiteView developer profile
Address2654 Dunkirk Circle, Auburn, AL, 36832

Installation

How to install AskTimmy AI Chat Bot AI Search on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Logbase Technologies Inc team.

2

The developer gets in touch

Logbase Technologies Inc contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
31 total reviews
531
40
30
20
10

AskTimmy AI Chat Bot AI Search has an overall rating of 5.0 stars from a total of 31 reviews on the Shopify app store. Of these, 31 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Renewable Outdoorsfrom United States · 13 August 2026

Incredible implementation and customizations. Super helpful in getting us what we want

★★★★★NI Candle Supplies LTDfrom United Kingdom · 5 July 2026

The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!

★★★★★danastorsfrom Kuwait · 26 June 2026

great app and great support team solving my questions faster than i expect. many thanks . i recommended .

★★★★★Aussie Foot Carefrom Australia · 11 June 2026

We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!!The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more.Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!

★★★★★Buy Me Japanfrom Japan · 24 April 2026

This is a very nice and useful app. It helps us support our customers.We also needed a customization, and Sowmiya Senthilkumar handled it very professionally.Thank you!

Install in your Shopify store We pass your name, email and store domain to the Logbase Technologies Inc team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#5
knowledge base
Total reviews
31
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
33.3% of installs

Category & keyword rankings

Position and market share today

Keywordknowledge base#52.2% ▼1.3
KeywordVoice search#70.7% ▼2.1
KeywordAI search#90.1% ▼0.1
KeywordImage search#110.0% ▼0.1

Reviews trend

Cumulative reviews · last 6 months

26 → 31 reviews · rating steady at 5.0★
Ranks #5 in 1 of 10 App Store groups tracked.Open full charts →

AskTimmy AI Chat Bot AI Search FAQs

How do I install the AskTimmy AI Chat Bot AI Search Shopify app?
To install AskTimmy AI Chat Bot AI Search on your Shopify store, click on the AskTimmy AI Chat Bot AI Search installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install AskTimmy AI Chat Bot AI Search on your Shopify store, then contact us now.
What are the key features of AskTimmy AI Chat Bot AI Search?

The key features offered by AskTimmy AI Chat Bot AI Search to Shopify store owners are:

  • Gen-AI Shopping Assistant with search & discovery to increase sales & AOV
  • AI FAQ & AI Knowledge base built from Shopify pages, policies & documents
  • Smart search & navigation to increase conversions with AI product filter
  • AI customer service to reduce support cost & automate support tickets 24/7
  • Multi language support for 95+ languages with smart AI nudges & chat widget
Does AskTimmy AI Chat Bot AI Search integrate with other Shopify apps or tools?

AskTimmy AI Chat Bot AI Search has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for AskTimmy AI Chat Bot AI Search?

No, AskTimmy AI Chat Bot AI Search does not offer any free trial.

What are the pricing plans for AskTimmy AI Chat Bot AI Search?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $99/month, $299/month and have no free trial period.

How does billing work for AskTimmy AI Chat Bot AI Search?

AskTimmy AI Chat Bot AI Search uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, AskTimmy AI Chat Bot AI Search allows its subscribers to cancel or upgrade their subscription plan at any time.

Does AskTimmy AI Chat Bot AI Search offer customer support?

Yes, AskTimmy AI Chat Bot AI Search offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs. Additionally, AskTimmy AI Chat Bot AI Search offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is AskTimmy AI Chat Bot AI Search compatible with my Shopify theme?

Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.

Alternatives

Prefixbox AI Search & FilterBuilt for Shopify
by Prefixbox

Free plan · From $139/mo · 14d trial
★ 5.0 (59)
Shoply AI Search & AI ChatbotBuilt for Shopify
by Shoply AI

Free plan · From $49.99/mo · 14d trial
★ 4.9 (25)
Buffy AI Search & Sales Agent
by Flash.co

From $79/mo · 7d trial
★ 5.0 (4)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Logbase Technologies Inc team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★31 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • RO
    Renewable OutdoorsUnited States · 13 Aug 2026
    ★★★★★

    Incredible implementation and customizations. Super helpful in getting us what we want

    LT
    Logbase Technologies IncDeveloper13 Aug 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • NC
    NI Candle Supplies LTDUnited Kingdom · 5 Jul 2026
    ★★★★★

    The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!

    LT
    Logbase Technologies IncDeveloper6 Jul 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • DA
    danastorsKuwait · 26 Jun 2026
    ★★★★★

    great app and great support team solving my questions faster than i expect. many thanks . i recommended .

    LT
    Logbase Technologies IncDeveloper26 Jun 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • AF
    Aussie Foot CareAustralia · 11 Jun 2026
    ★★★★★

    We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!!The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more.Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!

    LT
    Logbase Technologies IncDeveloper11 Jun 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • BM
    Buy Me JapanJapan · 24 Apr 2026
    ★★★★★

    This is a very nice and useful app. It helps us support our customers.We also needed a customization, and Sowmiya Senthilkumar handled it very professionally.Thank you!

    LT
    Logbase Technologies IncDeveloper24 Apr 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • SA
    SachsenRADGermany · 26 Feb 2026
    ★★★★★

    We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.

  • SS
    Sleeper Sofas by Z FurnitureUnited States · 25 Feb 2026
    ★★★★★

    I had a fantastic experience working with Rajkumar from AskTimmy.ai. He was incredibly patient and took the time to answer every single one of my questions thoroughly. What stood out the most was his exceptional knowledge of the product—he clearly understands the platform inside and out. Five stars for Rajkumar's outstanding support!

    LT
    Logbase Technologies IncDeveloper25 Feb 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

  • HF
    Homeview FurnitureUnited States · 24 Feb 2026
    ★★★★★

    I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.

    LT
    Logbase Technologies IncDeveloper25 Feb 2026

    Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)

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