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AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ AI ChatBot for Customer Support FAQ Helpdesk Search Discovery
Pros and cons of AskTimmy AI Chat Bot AI Search






AI ChatBot for Customer Support FAQ Helpdesk Search Discovery
AskTimmy AI Chat Bot AI Search pricing plans
Not sure which plan to pick? Discuss Free plan or Pro plan plans with us, learn about custom pricing, or get a demo.
The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by AskTimmy AI Chat Bot AI Search is Free plan. The paid plans offered by AskTimmy AI Chat Bot AI Search are Pro plan, Max plan.
The details of the plans are outlined below.
| Pricing summary | Free plan available |
| Total pricing plan(s) | 3 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 2 |
| Cost of paid plan(s) | $99, $299 |
| Free trial available | No |
The table below highlights the crucial differences between AskTimmy AI Chat Bot AI Search and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (31 reviews) | 5.0 ★ (59 reviews) | 4.9 ★ (25 reviews) | |
| Developed by | Logbase Technologies Inc | Prefixbox | Shoply AI | |
| Launch date | 26 February 2024 | 13 December 2023 | 4 September 2024 | |
| Pricing | Free, $99/month, $299/month | Free, $139/month, $229/month, $389/month | Free, $49.99/month, $149.99/month, $449.99/month | |
| Objective | AI ChatBot for Customer Support FAQ Helpdesk Search Discovery | AI search with filters & AI chat to enhance product discovery | Product Expert & Customer Support powered by ChatGPT + Search | |
| Categories | Chat, Search and filters | Search and filters, Chat | Search and filters, Chat | |
| Key features & highlights | ||||
| Purpose | AI shopping assistant for 24/7 customer support & sales with automated product recommendations & FAQ | AI search, AI chat, product filters & search bar to boost CR with smart product search & discovery | Highly relevant search & discovery. AI customer service, AI customer support and live chat. | |
| Features list |
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| Highlights | — | — | — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 100.0% | 100.0% | |
| Pros |
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| Cons |
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| Pricing and plans | ||||
| Total pricing plans | 3 | 4 | 4 | |
| Free plan | Available | Available | Available | |
| Free trial | No | Yes, for 14 day(s) | Yes, for 14 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 4.9 ★ | |
| Total reviews | 31 | 60 | 25 | |
| Launch date | 26 February 2024 | 13 December 2023 | 4 September 2024 | |
AskTimmy offers human-like AI live chat to automate customer support and reduce support tickets. ChatGPT powered AI shopping assistant handles queries, recommends & promotes products with AI nudges. Syncs product catalogs, pages, policies, documents & FAQs to power an AI knowledge base & AI FAQ. Personalize your AI chatbot widget to match your brand and enable AI customer support with an AI agent. Use AI product filter & search for conversational AI self-service that boosts sales.
AskTimmy is an AI-powered Shopify app designed to handle customer service inquiries, assist with order management, and provide knowledgeable recommendations to enhance store operations. The app integrates seamlessly with Shopify stores, requiring no coding for setup, and offers customizable features, including the ability to create a 3D avatar for interactions. Its strengths include reliable performance, intuitive interface, and frequent updates to improve functionality. A standout aspect is the responsive and dedicated support team, which provides timely assistance and personalized guidance. However, while the app excels in automation and support, there is no clear indication of advanced customization options for adjusting the bot's tone or personality, such as mimicking specific conversational styles (e.g., pet lover). Overall, AskTimmy is a robust AI assistant for Shopify stores, particularly valued for its ease of use, operational efficiency, and exceptional customer support.
For any questions, concerns, or assistance with AskTimmy AI Chat Bot AI Search, the dedicated support team is readily available to help. Please contact the developer through their partner page for support. Additionally, AskTimmy AI Chat Bot AI Search offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Details of the AskTimmy AI Chat Bot AI Search are available in various languages on the Shopify app store, including English.
| Support email | Not available |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English |
The list of top Shopify apps, features or software tools that AskTimmy AI Chat Bot AI Search seamlessly integrates with are given below.
| Name | Logbase Technologies Inc |
| Profile | See all apps by Logbase Technologies Inc |
| Website | View developer profile |
| Address | 2654 Dunkirk Circle, Auburn, AL, 36832 |
How to install AskTimmy AI Chat Bot AI Search on your Shopify store
Your name, email and store domain go straight to the Logbase Technologies Inc team.
Logbase Technologies Inc contacts you directly to arrange setup for your store.
Perfect your store’s functionality without the pressure to move on until you’re ready.
AskTimmy AI Chat Bot AI Search has an overall rating of 5.0 stars from a total of 31 reviews on the Shopify app store. Of these, 31 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
Incredible implementation and customizations. Super helpful in getting us what we want
The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!
great app and great support team solving my questions faster than i expect. many thanks . i recommended .
We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!!The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more.Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!
This is a very nice and useful app. It helps us support our customers.We also needed a customization, and Sowmiya Senthilkumar handled it very professionally.Thank you!
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Position and market share today
| Keywordknowledge base | #5 | 2.2% ▼1.3 |
| KeywordVoice search | #7 | 0.7% ▼2.1 |
| KeywordAI search | #9 | 0.1% ▼0.1 |
| KeywordImage search | #11 | 0.0% ▼0.1 |
Cumulative reviews · last 6 months
The key features offered by AskTimmy AI Chat Bot AI Search to Shopify store owners are:
AskTimmy AI Chat Bot AI Search has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
No, AskTimmy AI Chat Bot AI Search does not offer any free trial.
The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $99/month, $299/month and have no free trial period.
AskTimmy AI Chat Bot AI Search uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Yes, AskTimmy AI Chat Bot AI Search allows its subscribers to cancel or upgrade their subscription plan at any time.
Yes, AskTimmy AI Chat Bot AI Search offers a dedicated support team for any kind of app-related assistance. Please reach out to us for any additional support needs. Additionally, AskTimmy AI Chat Bot AI Search offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Please reach out to us for any additional support needs to confirm its compatibility with your specific Shopify theme.
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Incredible implementation and customizations. Super helpful in getting us what we want
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
The support and set-up service provided by Sowmiya and the team has been second to none. We now have a well functioning chatbot that is helping us convert browsers into buyers on our website. Very happy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
great app and great support team solving my questions faster than i expect. many thanks . i recommended .
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
We were after a real conversational AI search and chatbot for our store. After testing multiple AI apps, we were lucky to find this one and this awesome team (especially Sowmiya who made sure our requests were processed on time!). We went live today hurraay!!The app ticks off many boxes for us (and I'm sure it will for you too) - Real AI search, AI chatbot with controlled settings and config options, international pricing, product page widget, handover to shopify inbox and many more.Like any app, it require some tweaks, the dashboard needs a bit of a UI uplift - perhaps an onboarding tour (a few settings were tricky to find at first), but the support is so fast it didn't matter. Definitely give it a go!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
This is a very nice and useful app. It helps us support our customers.We also needed a customization, and Sowmiya Senthilkumar handled it very professionally.Thank you!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
We started with the app and it seems very good as for now! Deepika helped a lot via E-Mail and a call. Looking forward to enhancing our customer support with AskTimmy.
I had a fantastic experience working with Rajkumar from AskTimmy.ai. He was incredibly patient and took the time to answer every single one of my questions thoroughly. What stood out the most was his exceptional knowledge of the product—he clearly understands the platform inside and out. Five stars for Rajkumar's outstanding support!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
I had an issue and rajkumar right away helped me and was patient every step this app is amazig and solves basic customer service questions customers may have.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
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