by Order Editing
Self-service alterations can reduce expenses, improve customer experience, and raise the average order value.
From $99/mo · 7d trial
EOE ‑ Easy Order Editing Shopify App by Penida
Let customers edit orders post-purchase. Reducing cancellations and support tickets.
5.0 10 reviewsFreePaid from $9.99/month
Pros and cons
Pros and cons of EOE ‑ Easy Order Editing
Pros
- Excellent Customer Support: Responsive and friendly service with quick resolution of queries.
- User-Friendly Interface: Intuitive navigation and ease of use for managing customer orders.
- Address Editing Tool: Seamless functionality for customers to modify order details, reducing operational barriers.
- Business Efficiency: Streamlines order management and enhances customer satisfaction, saving time for users.
Screenshots
About the app
- Let customers edit order details post-purchase. Order editing and edit order.
- Update shipping address, product variants, or quantities easily.
- Generate invoices instantly for records. Add your logo and brand colors.
- Change item variants, like size or color, after purchase. Order editing is easy.
- Enable or disable order cancellation. Allow quantity adjustments.
Keywords
order editing Shopify appspost-purchase order edit Shopify appsedit order details Shopify appsupdate shipping address Shopify appschange product variants Shopify appsquantity adjustments Shopify appsorder cancellation Shopify appsgenerate invoices Shopify appsbranded invoices Shopify appsreduce cancellations Shopify appscustomer support Shopify appseasy order management Shopify apps
Key features
- Let customers edit orders after checkout without cancellations.
- Update shipping addresses or product details post-purchase effortlessly.
- Adjust item quantities or variants like size and color.
Pricing
EOE ‑ Easy Order Editing pricing plans
FREE
$0 /month
- Up to 5 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
PRO
$9.99 /month
- Up to 100 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
ELITE
$89.99 /month
- Up to 1,000 monthly store orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
ULTRA
$299.99 /month
- Unlimited orders
- All features
- Mobile optimized
- No hidden fees
- Chat & e-mail support
Not sure which plan to pick? Discuss FREE or PRO plans with us, learn about custom pricing, or get a demo.
Here’s an overview of EOE ‑ Easy Order Editing costs for each of the plan(s)
The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by EOE ‑ Easy Order Editing is FREE. The paid plans offered by EOE ‑ Easy Order Editing are PRO, ELITE, ULTRA.
The details of the plans are outlined below.
- FREE: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Up to 5 monthly store orders, All features, Mobile optimized, No hidden fees, Chat & e-mail support.
- PRO: the PRO plan costs $9.99 and comes with a 10-day free trial period. The plan offers a host of features, including Up to 100 monthly store orders, All features, Mobile optimized, No hidden fees, Chat & e-mail support.
- ELITE: the ELITE plan costs $89.99 and comes with a 10-day free trial period. The plan offers a host of features, including Up to 1,000 monthly store orders, All features, Mobile optimized, No hidden fees, Chat & e-mail support.
- ULTRA: the ULTRA plan costs $299.99 and comes with a 10-day free trial period. The plan offers a host of features, including Unlimited orders, All features, Mobile optimized, No hidden fees, Chat & e-mail support.
EOE ‑ Easy Order Editing price summary
| Pricing summary | Free plan available. Free trial available. |
| Total pricing plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of paid plan(s) | $9.99, $89.99, $299.99 |
| Free trial available | Yes, for 10 day(s) |
Comparison
Top EOE ‑ Easy Order Editing alternatives — detailed comparison
The table below highlights the crucial differences between EOE ‑ Easy Order Editing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (10 reviews) | 5.0 ★ (345 reviews) | 5.0 ★ (126 reviews) | |
| Developed by | Penida | Order Editing | Untechnickle | |
| Launch date | 21 October 2024 | 1 May 2023 | 11 November 2024 | |
| Pricing | Free, $9.99/month, $89.99/month, $299.99/month | $99/month, $199/month, $399/month, $599/month | Free, $49/month, $149/month | |
| Objective | — | Let shoppers edit address, edit orders, cancel order, & upsell | Buyers edit orders, cancel order, edit address, up/ aftersells | |
| Categories | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | Order editing, Upsell and cross-sell | |
| Key features & highlights | ||||
| Purpose | Let customers edit orders post-purchase. Reducing cancellations and support tickets. | Self-service alterations can reduce expenses, improve customer experience, and raise the average order value. | Self-service order editing app trusted by world-class brands. More sales, higher AOV, fewer tickets. | |
| Features list |
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|
| |
| Highlights | — |
|
| |
| User reviews and ratings | ||||
| Recommended | 100.0% | 99.4% | 100.0% | |
| Pros |
|
|
| |
| Cons | — |
|
| |
| Pricing and plans | ||||
| Total pricing plans | 4 | 4 | 3 | |
| Free plan | Available | Not available | Available | |
| Free trial | Yes, for 10 day(s) | Yes, for 7 day(s) | Yes, for 7 day(s) | |
| Technical information | ||||
| Rating | 5.0 ★ | 5.0 ★ | 5.0 ★ | |
| Total reviews | 10 | 352 | 143 | |
| Launch date | 21 October 2024 | 1 May 2023 | 11 November 2024 | |
More details about EOE ‑ Easy Order Editing
Product description
Empower your customers to easily modify their orders after checkout with our Shopify order editing app. Whether they need to update shipping details, change product variants, or adjust quantities, our solution offers flexibility without the need for cancellations or refunds. It reduces customer support requests & enhances satisfaction. Please be aware that if your store uses the manual payment capture method, secondary payments added to edited orders may need to be captured separately
AI summary
The app is a Shopify order management tool designed to simplify order editing for merchants and customers. Its key features include an intuitive interface for seamless navigation, an address editing tool to facilitate customer-driven order modifications, and automation capabilities that reduce manual workload. The app enhances operational efficiency by streamlining order updates, minimizing errors, and improving customer satisfaction through self-service flexibility. A notable strength is its responsive and detail-oriented customer support, which addresses specific business needs promptly. While the app excels in usability and support, the reviews do not highlight any significant functional limitations, though its effectiveness may depend on individual store policies regarding order edits. Overall, it serves as a practical solution for businesses aiming to optimize order management and customer service processes.
Support
For any questions, concerns, or assistance with EOE ‑ Easy Order Editing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, EOE ‑ Easy Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.
Language support
Details of the EOE ‑ Easy Order Editing are available in various languages on the Shopify app store, including English, French, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, and German.
EOE ‑ Easy Order Editing support information in a nutshell
| Support email | penidastudio |
| Contact number(s) | Not available |
| FAQ page | FAQ details |
| Privacy policy | Privacy details |
| Language support | English, French, Spanish, Portuguese (Brazil), Portuguese (Portugal), Italian, and German |
Integration
The list of top Shopify apps, features or software tools that EOE ‑ Easy Order Editing seamlessly integrates with are given below.
Customer accountsCowlendarDigital DownloadEdit orderorder editOrder Editingpost purchase
Developer
| Name | Penida |
| Profile | See all apps by Penida |
| Website | View developer profile |
| Address | 14 RUE CHARLES V, PARIS, 75004 |
Installation
How to install EOE ‑ Easy Order Editing on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Penida team.
2
The developer gets in touch
Penida contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
10 total reviews
EOE ‑ Easy Order Editing has an overall rating of 5.0 stars from a total of 10 reviews on the Shopify app store. Of these, 10 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★Gourmand Girl Decantsfrom United States · 22 March 2026
Mateo was fantastic!! Fixed my problem right away
★★★★★Rebellious Pinsfrom United States · 4 July 2025
Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!
★★★★★Hikitalofrom United Kingdom · 6 May 2025
This app is amazing, great UX and does exactly what we were looking. We tried multiple order editing apps and this one ticks all the boxes. The support is great too, very responsive and friendly.
★★★★★Nest Cyclesfrom United Kingdom · 5 May 2025
Super useful for my customers, allows them to control their own orders and frees up my time too - also the customer service from these guys is second to none, highly recommended!
★★★★★Studio T7from France · 24 February 2025
Entreprise au top ! Toujours réactive et à l’écoute, avec un excellent service client.Léo, le fondateur, maîtrise parfaitement son domaine. Il ne se contente pas de coder et de créer, il prend aussi le temps de comprendre les besoins spécifiques et d’y répondre avec professionnalisme. C’est déjà la deuxième application que j’utilise, et encore une fois, tout a été fait sur mesure pour mon activité. Son souci du détail et sa passion pour son travail font vraiment la différence.Une collaboration agréable et efficace qui m’a permis d’optimiser mon activité en ligne comme en boutique. Je recommande sans hésiter !
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#14
thank-you-order-status-edit-cancel-orders
Total reviews
10
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
38.5% of installs
Category & keyword rankings
Position and market share today
| Collectionthank-you-order-status-edit-cancel-orders | #14 | 0.0% |
| KeywordOrder editing | #23 | — |
| Keywordedit order | #40 | — |
| KeywordShipping fees | #43 | — |
Reviews trend
Cumulative reviews · last 6 months
10 → 10 reviews · rating steady at 5.0★
Ranks #14 in 1 of 10 App Store groups tracked.Open full charts →
EOE ‑ Easy Order Editing FAQs
How do I install the EOE ‑ Easy Order Editing Shopify app?
To install EOE ‑ Easy Order Editing on your Shopify store, click on the EOE ‑ Easy Order Editing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install EOE ‑ Easy Order Editing on your Shopify store, then contact us now.
What are the key features of EOE ‑ Easy Order Editing?
The key features offered by EOE ‑ Easy Order Editing to Shopify store owners are:
- Let customers edit order details post-purchase. Order editing and edit order.
- Update shipping address, product variants, or quantities easily.
- Generate invoices instantly for records. Add your logo and brand colors.
- Change item variants, like size or color, after purchase. Order editing is easy.
- Enable or disable order cancellation. Allow quantity adjustments.
Does EOE ‑ Easy Order Editing integrate with other Shopify apps or tools?
EOE ‑ Easy Order Editing has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.
Is there a free trial available for EOE ‑ Easy Order Editing?
Yes, EOE ‑ Easy Order Editing offers a 10-day free trial on all its paid plans.
What are the pricing plans for EOE ‑ Easy Order Editing?
The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $9.99/month, $89.99/month, $299.99/month, and come with a 10-day free trial period.
How does billing work for EOE ‑ Easy Order Editing?
EOE ‑ Easy Order Editing uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, EOE ‑ Easy Order Editing allows its subscribers to cancel or upgrade their subscription plan at any time.
Does EOE ‑ Easy Order Editing offer customer support?
Yes, EOE ‑ Easy Order Editing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, EOE ‑ Easy Order Editing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.
Is EOE ‑ Easy Order Editing compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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5.0★★★★★10 reviews · 100.0% positive
Writing reviews on ShopDigest is coming soon.
- GGGourmand Girl Decants★★★★★
Mateo was fantastic!! Fixed my problem right away
- RPRebellious Pins★★★★★
Great customer service, customers began using the feature the first day I installed the app. I don't have to manually update orders anymore which saves so much time!
- HIHikitalo★★★★★
This app is amazing, great UX and does exactly what we were looking. We tried multiple order editing apps and this one ticks all the boxes. The support is great too, very responsive and friendly.
- NCNest Cycles★★★★★
Super useful for my customers, allows them to control their own orders and frees up my time too - also the customer service from these guys is second to none, highly recommended!
- STStudio T7★★★★★
Entreprise au top ! Toujours réactive et à l’écoute, avec un excellent service client.Léo, le fondateur, maîtrise parfaitement son domaine. Il ne se contente pas de coder et de créer, il prend aussi le temps de comprendre les besoins spécifiques et d’y répondre avec professionnalisme. C’est déjà la deuxième application que j’utilise, et encore une fois, tout a été fait sur mesure pour mon activité. Son souci du détail et sa passion pour son travail font vraiment la différence.Une collaboration agréable et efficace qui m’a permis d’optimiser mon activité en ligne comme en boutique. Je recommande sans hésiter !
- DIdigitalideasss★★★★★
Indispensabile App di e-commerce Easy Order Editing, non potrei essere più soddisfatta. Questa app consente ai clienti di modificare i propri ordini. Perfetta, molto intuitiva, veramente consigliata.
- QBQueens Beauty Lounge★★★★★
Easy to Navigate & A Game-Changer for Customer Service!I’ve been using the EOE - Easy Order Editing app, and I couldn’t be happier with how it simplifies managing customer orders. The app is incredibly user-friendly, making it easy to navigate and implement changes quickly. One feature I particularly love is the address editing tool. This is a lifesaver since I often receive emails from customers requesting address changes, and sometimes, due to policy constraints, we're unable to accommodate them. With this tool, those challenges are a thing of the past—it allows customers to edit order details seamlessly and provide the flexibility my customers need. Not only does this streamline operations, but it also promotes customer satisfaction and sales by removing barriers that could otherwise lead to lost orders. This app is a must-have for any business owner looking to enhance their customer service and order management processes. Highly recommend!
- IBIsha Body Jewellery★★★★★
I love this company - nothing is EVER too much trouble and response times to queries is excellent. Leo the Founder is top of his game and a specialist in coding, creation and most importantly, a fab communicator and extremely understanding. This is the 2nd app I have used and I have had some very specific needs for my business. Again Leo was happy to oblige. In fact he is passionate about his work and shows a high level of attention to detail. I have enjoyed working with this company to improve the workings of my online presence and in-store workings. HIGHLY RECOMMENDED!
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