Botspace: Ai Chat & Helpdesk — Market Share Across Shopify App Store Groups
BotSpace: AI Chat & Helpdesk's estimated install share within each Shopify App Store group it appears in — categories, keywords, and collections — with current %, status (Growing / Stable / Declining), and 30-day change. Filterable by date range and sortable by share or share change.
| Category/Keyword | Market Share | Status |
|---|---|---|
| Category Helpdesk Store management > Support > Helpdesk | 3.33%0.18 | Climbing |
| Keyword Voice support | 3.21%2.13 | Climbing |
| Keyword help desk | 3.05%0.15 | Climbing |
| Keyword Real-time translation | 2.12%2.01 | Climbing |
| Category Chat Store management > Support > Chat | 1.00%0.03 | Climbing |
| Keyword Response templates | 0.92%0.62 | Climbing |
| Keyword AI responses | 0.92%0.83 | Climbing |
| Keyword Rule-based triggers | 0.92%0.71 | Climbing |
| Keyword Auto-reply | 0.73%0.65 | Climbing |
| Category Support Store management > Support | 0.69%0.02 | Climbing |
Showing 1-10 out of 30
Key Insights:
- BotSpace: AI Chat & Helpdesk captures 3.3% of installs in Helpdesk — its strongest position among the 10 Shopify groups shown (30 groups in total).
- Over the past 30 days, 10 gained share — net positive share momentum.
- Voice support is the biggest gainer (+2.13pp) — strongest share momentum this month.
Botspace: Ai Chat & Helpdesk — Market Share Trend Across Top Groups
Monthly market share trajectory for BotSpace: AI Chat & Helpdesk across its top 5 Shopify App Store groups over the past year — pick categories or keywords to plot, filter by country, and switch sub-tabs for absolute share or per-interval change.
Charts Data
| Category / Keyword | Jun 2026 | Jul 2026 | Aug 2026 | Sep 2026 | Oct 2026 | Nov 2026 |
|---|---|---|---|---|---|---|
| Category Helpdesk | 3.94% | 4.11%0 | 4.24%0 | 3.69%1 | 3.34%0 | 3.33%0 |
| Keyword Voice Support | 6.82% | 5.52%1 | 3.88%2 | 3.39%0 | 3.75%0 | 3.21%1 |
| Keyword Help Desk | 1.54% | 3.31%2 | 4.78%1 | 3.30%1 | 3.05%0 | 3.05%– |
| Keyword Real-Time Translation | 0.09% | 0.11%0 | 0.22%0 | 0.12%0 | 0.28%0 | 2.12%2 |
| Category Chat | 1.29% | 1.30%0 | 1.37%0 | 1.14%0 | 1.00%0 | 1.00%– |
Key Insights:
- BotSpace: AI Chat & Helpdesk's biggest share gain is in Helpdesk — expanded from 0.2% to 3.3% over the charted period.
- Across the 5 plotted groups, BotSpace: AI Chat & Helpdesk expanded share in 3 and contracted in 2.
Top Categories Botspace: Ai Chat & Helpdesk Ranks In on Shopify
- Category Helpdesk — Holds 3.3% market share in this category (+0.18pp this month) — BotSpace: AI Chat & Helpdesk's growing footprint here.
- Keyword Voice support — Holds 3.2% market share in this keyword (+2.13pp this month) — BotSpace: AI Chat & Helpdesk's growing footprint here.
- Keyword help desk — Holds 3.0% market share in this keyword (+0.15pp this month) — BotSpace: AI Chat & Helpdesk's growing footprint here.
- Keyword Real-time translation — Holds 2.1% market share in this keyword (+2.01pp this month) — BotSpace: AI Chat & Helpdesk's growing footprint here.
- Category Chat — Holds 1.0% market share in this category (+0.03pp this month) — BotSpace: AI Chat & Helpdesk's growing footprint here.
Botspace: Ai Chat & Helpdesk on Shopify — Market Share FAQs
1. Where does BotSpace: AI Chat & Helpdesk have the most market share on Shopify?
BotSpace: AI Chat & Helpdesk captures the largest share of installs in Helpdesk — 3.3% of the group's tracked install base, followed by 3.2% in Voice support and 3.0% in help desk. Sort the table by Share to see the full ordered list.
2. Which Shopify categories is BotSpace: AI Chat & Helpdesk gaining or losing share in?
BotSpace: AI Chat & Helpdesk is gaining share in more groups than it's losing. Voice support is the biggest gainer this month — switch the table sub-tab to "Market Share Changes" to see the full set of gainers and losers ordered by movement size.
3. How is BotSpace: AI Chat & Helpdesk's Shopify market share calculated?
Market share is estimated from each app's review velocity within a group, used as a proxy for install share. For category and collection groups, it's a straight share-of-reviews calculation; for keyword groups, ranking position is weighted (rank #1 ≈ 40× the weight of rank #22, with apps beyond #22 excluded) since search traffic concentrates heavily at the top. The Country filter on the table re-computes share using only that country's reviews.
4. In how many Shopify groups does BotSpace: AI Chat & Helpdesk hold market share?
BotSpace: AI Chat & Helpdesk appears in 30 Shopify App Store groups in total — categories, keywords, and collections combined. The table above lists the top 10 where it captures the largest share; paginate or sort by Change to see the rest.
5. How often does BotSpace: AI Chat & Helpdesk's Shopify market share update?
Share figures are recomputed weekly from the latest review data. BotSpace: AI Chat & Helpdesk's current trajectory shows expanding share across multiple Shopify groups — the chart's Monthly granularity smooths weekly noise; switch to Weekly to see the inflection points.
