BotSpace: AI Chat & Helpdesk Shopify App

by BotSpace

AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS AI chatbot to sell & support on Email, WhatsApp, IG & Voice

4.9

(14)

Free
$15/month
XY
5

Shiva Dairy Private Limited, India

10/28/2025

I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless.Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days.If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!

1 of 8

Install in your Shopify Store

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72 customers chose this

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BotSpace: AI Chat & Helpdesk Charts

Track BotSpace: AI Chat & Helpdesk's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of BotSpace: AI Chat & Helpdesk

Pros

Seamless WhatsApp Integration: The app effectively handles transactional and marketing messages, integrating smoothly with platforms like Shopify.

Excellent Customer Support: Responsive and helpful support team, frequently praised for quick issue resolution and setup assistance.

Enhanced Customer Engagement: Facilitates automated notifications and chatbots, improving customer communication and journey success.


Screenshots


About the App

AI chatbot to sell & support on Email, WhatsApp, IG & Voice

  • Recover abandoned carts with AI follow-ups on WhatsApp and Voice
  • Convert website and Instagram visitors by answering questions instantly
  • Send automated order confirmations, shipment tracking, and more.
  • Automate order edits, tracking, returns, and FAQs 24/7
  • Send personalized campaigns based on Shopify customer segments

Keywords

WhatsApp sales Shopify apps
WhatsApp catalog Shopify apps
abandoned cart recovery Shopify apps
automated WhatsApp marketing Shopify apps
order confirmation Shopify apps
shipment tracking Shopify apps
cash on delivery Shopify apps
WhatsApp support Shopify apps
team inbox Shopify apps
automated notifications Shopify apps

Key Features

  • Sell products directly through WhatsApp catalogs for seamless shopping.
  • Automatically recover abandoned carts with personalized WhatsApp reminders.
  • Send instant order confirmations and shipment updates via WhatsApp.

Pricing

BotSpace: AI Chat & Helpdesk Pricing Plans

Free

$0/month

  • 1 seat

  • Upto 5 workflows

  • Shared inbox

  • Broadcasts

  • Integrations

Pro

$15/month

  • 5 seats

  • Upto 10 workflows

  • AI agent

  • AI copilot

  • AI moderator

Not sure which plan to pick? Discuss Free or Pro plans with us, learn about custom pricing, or get a demo.

Here's an overview of BotSpace: AI Chat & Helpdesk costs for each of the plan(s):

The app has 2 pricing plans: 1 free and 1 paid. The free plan(s) offered by BotSpace: AI Chat & Helpdesk: (Free). The paid plan(s) offered by BotSpace: AI Chat & Helpdesk: (Pro).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like 1 seat, Upto 5 workflows, Shared inbox, Broadcasts, Integrations, Analytics.

Pro: The Pro plan costs $15 and comes with a 14-day free trial period. The plan offers a host of features, including 5 seats, Upto 10 workflows, AI agent, AI copilot, AI moderator, AI insights.

BotSpace: AI Chat & Helpdesk Price Summary
Pricing summaryFree plan available. Free trial available.
Total Pricing Plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of Paid Plan(s)$15
Free trial availableYes, for 14 day(s)

For further information regarding BotSpace: AI Chat & Helpdesk app pricing plans, see the official website.

BotSpace: AI Chat & Helpdesk Shopify App Discounts

If you are looking for discounts on BotSpace: AI Chat & Helpdesk app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with BotSpace to secure better deals on the BotSpace: AI Chat & Helpdesk app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about BotSpace: AI Chat & Helpdesk

“I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless.Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days.If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!”

Shiva Dairy Private Limited
India

“I really love the botspace dashboard and the service and the features they're providing and the great support from Anmol Garg .thier tech and everything is seamless.must recommended to all to big and small business.”

Tag The Label
India

“The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother.The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!”

Homansi India
India

Trusted By

Trusted by the best Shopify stores

Shiva Dairy Private Limited

India

Tag The Label

India

Homansi India

India

Striker Store

India

Wecord London

United Kingdom

Avansa Business Technologies

South Africa

KINGDOMIX

Morocco

Elora

India


Comparison

Top BotSpace: AI Chat & Helpdesk Alternatives Detailed Comparison

The table below highlights the crucial differences between BotSpace: AI Chat & Helpdesk and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

BotSpace: AI Chat & HelpdeskBotSpace: AI Chat & HelpdeskView on Shopify
QuickCEP: AI Support AgentQuickCEP: AI Support AgentView on Shopify
General Information
Ratings
4.9(73 reviews)
4.9(54 reviews)
Developed byBotSpaceQuickCEP
Launch Date12/22/20231/5/2022
PricingFree, $15/monthFree, $99/month, $199/month, $899/month
ObjectiveAI chatbot to sell & support on Email, WhatsApp, IG & VoiceExpand your business using Chatbots and Marketing Automation.
CategoriesChat, HelpdeskChat, Helpdesk
Key Features & Highlights
PurposeAI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMSQuickCEP offers various solutions like smart shopping guide BOT, and marketing automation.
Features List
  1. Sell products directly through WhatsApp catalogs for seamless shopping.
  2. Automatically recover abandoned carts with personalized WhatsApp reminders.
  3. Send instant order confirmations and shipment updates via WhatsApp.
  1. Respond to messages from multiple platforms in one unified live chat interface.
  2. AI chatbots provide 24/7 personalized customer support and shopping assistance.
  3. Track customer behavior in real time for actionable insights and segmentation.
Highlights-
  1. Based in United Kingdom
User Reviews and Ratings
Recommended %0.0%98.2%
Pros
  1. The app effectively handles transactional and marketing messages, integrating smoothly with platforms like Shopify.
  2. Responsive and helpful support team, frequently praised for quick issue resolution and setup assistance.
  3. Facilitates automated notifications and chatbots, improving customer communication and journey success.
  1. Consolidates conversations from various platforms like email, social media, and WhatsApp into a unified interface.
  2. Intelligent chatbots and automation reduce response times and improve customer satisfaction.
  3. Clean, intuitive design simplifies navigation for both beginners and advanced users.
  4. Significantly reduces manual workload, enabling smaller teams to handle larger volumes.
  5. Combines chatbot, email automation, and customer segmentation for streamlined operations.
  6. Responsive and knowledgeable assistance for setup and troubleshooting.
  7. Provides actionable insights into customer behavior and campaign performance.
  8. Syncs with existing systems to enhance data management and workflow.
  9. AI chatbots ensure continuous customer engagement outside business hours.
  10. Reduces labor costs and recovers lost orders through automation.
Cons-
  1. Some users report significant drops in website speed and Lighthouse scores after installation.
  2. Occasional glitches like repeated flow segments disrupt user experience.
  3. Users desire more variety in pre-designed email marketing templates.
  4. New functionalities sometimes lag behind user expectations or lack advance notice.
  5. some users praised multi-language capabilities, while others noted limitations).
Pricing and Plans
Total Pricing Plans24
Free PlanAvailableAvailable
Free TrialYes, for 14 day(s)No
Technical Information
Rating
4.9
4.9
Total Reviews1481
Launch Date12/22/20231/5/2022
SD Points20N/A

More Details About BotSpace: AI Chat & Helpdesk

Product Description

Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform

AI Summary

The app is a Shopify-integrated WhatsApp messaging tool designed to streamline customer communication through automated transactional and marketing messages. It facilitates order updates, delivery status notifications, and chatbot interactions, enhancing customer engagement and journey efficiency. The app is noted for its seamless Shopify integration, user-friendly interface, and robust functionality, including support for both transactional and promotional messaging. A key strength is its responsive and helpful customer support, which assists with setup and troubleshooting. While the app excels in automating WhatsApp-based communications, the reviews do not highlight any significant limitations, suggesting it meets core expectations for businesses seeking to optimize customer interactions via WhatsApp.

Support

For any questions, concerns, or assistance with BotSpace: AI Chat & Helpdesk, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected]. Additionally, BotSpace: AI Chat & Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

BotSpace: AI Chat & Helpdesk Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:FAQ details
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that BotSpace: AI Chat & Helpdesk seamlessly integrates are given below:

20+ Integrations
Instagram
SMS
Voice
WhatsApp
Developer

Name: BotSpace

Website: /partners/botspace1

Address: House 1, Lane 3, Shankar Nagar, Kharadi Road, Pune, MH, 411014

Looking to install BotSpace: AI Chat & Helpdesk app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

Customer Reviews

5.0
14 total reviews
5
14
4
0
3
0
2
0
1
0

BotSpace: AI Chat & Helpdesk has an overall rating of 5.0 stars from a total of 14 reviews on the Shopify app store. Of these, 14 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Shiva Dairy Private Limitedfrom India
October 28, 2025

I recently started using BotSpace for my Shopify store, and it’s been a game-changer for my WhatsApp marketing. The app is super easy to set up and helps automate messages, recover abandoned carts, and engage customers effortlessly. The best part is how smoothly it integrates with Shopify — everything feels seamless.Their customer support team is outstanding! They’re quick to respond, very helpful, and genuinely care about solving your queries. It’s rare to find this level of support these days.If you’re looking to boost conversions and connect better with your customers through WhatsApp, BotSpace is definitely worth it!

Tag The Labelfrom India
October 6, 2025

I really love the botspace dashboard and the service and the features they're providing and the great support from Anmol Garg .thier tech and everything is seamless.must recommended to all to big and small business.

Homansi Indiafrom India
September 13, 2025

The platform is super easy to use and makes it effortless to send both transactional and marketing messages. It integrates seamlessly with Shopify, which has made managing our store communication so much smoother.The support team is very responsive and always ready to help whenever needed. Overall, it's been a game changer for us highly recommended for anyone looking to improve their customer communication on WhatsApp!

Striker Storefrom India
May 21, 2025

Really helpful to trigger customer engagement messages like order created, dispatched, delivery status.highly recommended

Wecord Londonfrom United Kingdom
May 6, 2025

We've been using Bot.space for our WhatsApp Business needs, and it's been a great experience so far. The app is easy to use and helps us send both transactional and marketing messages seamlessly. It integrates well with Shopify, and the support team is responsive and helpful whenever we need assistance. Highly recommended for anyone looking to enhance customer communication through WhatsApp.


Video Demo and Screenshots

Product Video

BotSpace: AI Chat & Helpdesk Demo

Product Screenshots

BotSpace: AI Chat & Helpdesk screenshot 1
BotSpace: AI Chat & Helpdesk screenshot 2

Installation Steps

How to install BotSpace: AI Chat & Helpdesk on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

BotSpace: AI Chat & Helpdesk FAQ's

How do I install the BotSpace: AI Chat & Helpdesk Shopify app?

To install BotSpace: AI Chat & Helpdesk app on your Shopify store, click on the BotSpace: AI Chat & Helpdesk installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install BotSpace: AI Chat & Helpdesk on your Shopify store, then contact us now.

What are the key features of BotSpace: AI Chat & Helpdesk?

The key features offered by BotSpace: AI Chat & Helpdesk to Shopify store owners are:

  • ✅Recover abandoned carts with AI follow-ups on WhatsApp and Voice
  • ✅Convert website and Instagram visitors by answering questions instantly
  • ✅Send automated order confirmations, shipment tracking, and more.
  • ✅Automate order edits, tracking, returns, and FAQs 24/7
  • ✅Send personalized campaigns based on Shopify customer segments
Does BotSpace: AI Chat & Helpdesk integrate with other Shopify apps or tools?

BotSpace: AI Chat & Helpdesk has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for BotSpace: AI Chat & Helpdesk?

Yes, BotSpace: AI Chat & Helpdesk offers 14 days free trial on all its paid plans.

What are the pricing plans for BotSpace: AI Chat & Helpdesk?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan costs $15/month, and comes with a 14-day free trial period.

How does billing work for BotSpace: AI Chat & Helpdesk?

BotSpace: AI Chat & Helpdesk uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, BotSpace: AI Chat & Helpdesk allows its subscribers to cancel or upgrade their subscription plan at any time.

Does BotSpace: AI Chat & Helpdesk offer customer support? How can I get assistance?

Yes, BotSpace: AI Chat & Helpdesk offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Additionally, BotSpace: AI Chat & Helpdesk offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is BotSpace: AI Chat & Helpdesk compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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