T: Order Cancellable & Reorder
by Tech Web Creation
Customers can use the app to cancel and reorder their orders by themselves, without needing to contact support.
From $3/mo · 3d trial
Yagi Order Cancellable Shopify App by Yagi Software
The app lets customers cancel and re-order their merchandise without the need to call customer support. Allow customers to easily cancel or redo their orders.
5.0 42 reviewsPaid from $7/month
Pros and cons
Pros and cons of Yagi Order Cancellable
Pros
- Exceptional Customer Support: Rapid, personalized assistance with frequent mentions of the developer's responsiveness and willingness to customize.
- Effective Order Cancellation: Streamlines the cancellation process for customers, reducing support workload and improving satisfaction.
- Customization Flexibility: Offers extensive customization options tailored to specific business needs and user requests.
- Quick Issue Resolution: Problems are addressed and resolved within hours, often with immediate developer intervention.
Cons
- Limited Email Customization: Defaults to store-registered email for notifications without clear options to change it.
- Theme Compatibility Issues: Occasional glitches arise when integrating with certain Shopify themes, requiring developer fixes.
Screenshots
About the app
Allow customers to easily cancel or redo their orders.
- Order cancellation feature: Allow customers to cancel orders themselves with just a single click.
- One-click reorder: Allow customers to reorder their past items with a single click.
- Cancellation Time Restriction: Set a cancellation deadline. For example, customers can only cancel up to 1 hour after ordering.
- Order Cancellation Policy: Customers can only cancel orders until the time of the next fulfillment.
- Uncancellable Products: Use the "cannot-cancel" tag for products or orders that can't be cancelled.
Keywords
order cancellation Shopify appscustomer self-cancel Shopify appsreorder items Shopify appscancel order limit Shopify appscheckout extensibility Shopify appsnon-cancellable products Shopify appsone-click reorder Shopify apps
Key features
- Customers can cancel orders instantly with just one click.
- Reorder previous purchases with a single click for convenience.
- Set customizable time limits for order cancellations.
Pricing
Yagi Order Cancellable pricing plans
Monthly Plan
$7 /month
- Allow customers to cancel and reorder
- Email notification when customer cancel
- Set time limit for cancellation
- Checkout Extensibility support
Not sure which plan to pick? Discuss Monthly Plan plans with us, learn about custom pricing, or get a demo.
Here’s an overview of Yagi Order Cancellable costs for each of the plan(s)
The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Yagi Order Cancellable is Monthly Plan.
The details of the plans are outlined below.
- Monthly Plan: the Monthly Plan plan costs $7 and comes with a 7-day free trial period. The plan offers a host of features, including Allow customers to cancel and reorder, Email notification when customer cancel, Set time limit for cancellation, Checkout Extensibility support.
Yagi Order Cancellable price summary
| Pricing summary | $7/month. Free trial available. |
| Total pricing plan(s) | 1 |
| Number of free plan(s) | 0 |
| Number of paid plan(s) | 1 |
| Cost of paid plan(s) | $7 |
| Free trial available | Yes, for 7 day(s) |
Comparison
Top Yagi Order Cancellable alternatives — detailed comparison
The table below highlights the crucial differences between Yagi Order Cancellable and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
| Apps | Add app | |||
| General information | ||||
| Ratings | 5.0 ★ (41 reviews) | N/A | 5.0 ★ (1 reviews) | |
| Developed by | Yagi Software | Tech Web Creation | Deshi Technologies Pakistan | |
| Launch date | 14 January 2021 | 17 July 2023 | 5 December 2024 | |
| Pricing | $7/month | $3/month | Free | |
| Objective | Allow customers to easily cancel or redo their orders. | — | Streamline fulfillment with automated order tagging. | |
| Categories | Order editing, Support - Other | Order editing, Support - Other | Order editing | |
| Key features & highlights | ||||
| Purpose | The app lets customers cancel and re-order their merchandise without the need to call customer support. | Customers can use the app to cancel and reorder their orders by themselves, without needing to contact support. | Streamline order management by automating tag updates at every step. | |
| Features list |
|
|
| |
| Highlights | — |
| — | |
| User reviews and ratings | ||||
| Recommended | 100.0% | 0.0% | 100.0% | |
| Pros |
| — | — | |
| Cons |
| — | — | |
| Pricing and plans | ||||
| Total pricing plans | 1 | 1 | 0 | |
| Free plan | Not available | Not available | Not available | |
| Free trial | Yes, for 7 day(s) | Yes, for 3 day(s) | No | |
| Technical information | ||||
| Rating | 5.0 ★ | N/A | 5.0 ★ | |
| Total reviews | 42 | N/A | 1 | |
| Launch date | 14 January 2021 | 17 July 2023 | 5 December 2024 | |
More details about Yagi Order Cancellable
Product description
The Order Cancellable app enables customers to independently cancel and reorder products, eliminating the need to contact customer support. This increases customer satisfaction, reduces support workload, and may decrease chargebacks for unfulfilled orders.
AI summary
The app enables Shopify store owners to offer customers self-service order cancellation and editing, reducing support workload and improving customer satisfaction. Key features include customizable cancellation windows, automatic refund processing, and notifications for merchants. The app integrates seamlessly with most payment gateways and allows for theme-specific adjustments. Its strengths lie in its robust functionality, ease of customization, and reliable performance. A notable limitation is the initial setup process, which may require active customer accounts and clearer guidance for certain configuration steps. The developer provides exceptional support, often addressing customization requests and resolving issues promptly. While the app generally works as intended, some users report minor installation challenges or unclear instructions for advanced settings. Overall, it effectively automates order cancellations and edits while offering flexibility for store-specific needs.
Support
For any questions, concerns, or assistance with Yagi Order Cancellable, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].
Language support
Details of the Yagi Order Cancellable are available in various languages on the Shopify app store, including English.
Yagi Order Cancellable support information in a nutshell
| Support email | axel |
| Contact number(s) | Not available |
| FAQ page | Not available |
| Privacy policy | Privacy details |
| Language support | English |
Integration
The list of top Shopify apps, features or software tools that Yagi Order Cancellable seamlessly integrates with are given below.
CheckoutCustomer accountsShopify FlowShopify AdminCustomer Hub
Developer
| Name | Yagi Software |
| Profile | See all apps by Yagi Software |
| Website | View developer profile |
| Address | CommonGround, Level 24, Menara Worldwide, 198, Jalan Bukit Bintang, Kuala Lumpur, KUL, 55100 |
Installation
How to install Yagi Order Cancellable on your Shopify store
1
Send your details
Your name, email and store domain go straight to the Yagi Software team.
2
The developer gets in touch
Yagi Software contacts you directly to arrange setup for your store.
3
Install at your own pace
Perfect your store’s functionality without the pressure to move on until you’re ready.
Customer reviews
5.0
★★★★★
42 total reviews
Yagi Order Cancellable has an overall rating of 5.0 stars from a total of 42 reviews on the Shopify app store. Of these, 42 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.
*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.
★★★★★the design rules companyfrom United States · 7 October 2026
Does exactly what you need, no features missing, and no excessive flair or confusion in the interface. Exactly what you'd hope for in an app like this. Same goes for all of Yagi Software's apps - excellent and reliable. Axel, the dev, is also incredibly responsive and supportive - adding an entire feature for me within hours of an email!
★★★★★Vanguard Industriesfrom United States · 7 August 2026
We've been using Yagi Order Cancellable for several years, and it's been reliable from day one. It does exactly what we need, and we've never had any issues with it.The customer support is excellent. They are responsive, knowledgeable, and always willing to help. Highly recommend this app.
★★★★★Bicifrom Canada · 16 December 2025
Absolutely GOATED app. Rock solid, incredible value. Thank you Mr.Yagi!
★★★★★Shop Point Collectionfrom United States · 6 November 2025
Very quick and professional dev team, and the app itself is very easy to use. I have no more requests to cancel customers orders anymore, they just do it themselves and that makes us all happy!
★★★★★Dietaesportfrom Italy · 18 October 2025
App interamente traducibile in italiano. La usiamo da ormai 3 anni, funziona benissimo e in caso di assistesta Axel risolve tutto in pochissimo tempo.
Performance on the App Store
Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.
Category rank
#2
thank-you-order-status-reordering
Total reviews
42
▲ 1 vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
US
66.7% of installs · ▲ 16.67%
Category & keyword rankings
Position and market share today
| Collectionthank-you-order-status-reordering | #2 | 37.5% ▲12.5 |
| KeywordOrder cancellations | #4 | 0.5% ▲0.2 |
| Keywordcancel order | #6 | 0.4% ▲0.1 |
| Keywordcancel trial | #7 | 0.3% ▲0.2 |
Reviews trend
Cumulative reviews · last 6 months
39 → 42 reviews · rating steady at 5.0★
Ranks #2 in 1 of 10 App Store groups tracked.Open full charts →
Yagi Order Cancellable FAQs
How do I install the Yagi Order Cancellable Shopify app?
To install Yagi Order Cancellable on your Shopify store, click on the Yagi Order Cancellable installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Yagi Order Cancellable on your Shopify store, then contact us now.
What are the key features of Yagi Order Cancellable?
The key features offered by Yagi Order Cancellable to Shopify store owners are:
- Let customer cancel order on their own, with one click
- Let customer reorder their previous order items on their own, with one click
- Set cancellation time limit, eg: customer can only cancel within 1 hour of order
- App block available for Thank you / Order Status page (checkout extensibility)
- Use "cannot-cancel" tag to specify products or orders that cannot be cancelled
Does Yagi Order Cancellable integrate with other Shopify apps or tools?
Yes, Yagi Order Cancellable seamlessly integrates with other Shopify apps or tools, such as Allow customers to cancel orders themselves with just a single click., Allow customers to reorder their past items with a single click., Set a cancellation deadline. For example, customers can only cancel up to 1 hour after ordering..
Is there a free trial available for Yagi Order Cancellable?
Yes, Yagi Order Cancellable offers a 7-day free trial on all its paid plans.
What are the pricing plans for Yagi Order Cancellable?
The app offers 1 paid plan, which cost $7/month, and comes with a 7-day free trial period.
How does billing work for Yagi Order Cancellable?
Yagi Order Cancellable uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.
Can I cancel or upgrade my subscription plan at any time?
Yes, Yagi Order Cancellable allows its subscribers to cancel or upgrade their subscription plan at any time.
Does Yagi Order Cancellable offer customer support?
Yes, Yagi Order Cancellable offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].
Is Yagi Order Cancellable compatible with my Shopify theme?
Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.
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- TDthe design rules company★★★★★
Does exactly what you need, no features missing, and no excessive flair or confusion in the interface. Exactly what you'd hope for in an app like this. Same goes for all of Yagi Software's apps - excellent and reliable. Axel, the dev, is also incredibly responsive and supportive - adding an entire feature for me within hours of an email!
- VIVanguard Industries★★★★★
We've been using Yagi Order Cancellable for several years, and it's been reliable from day one. It does exactly what we need, and we've never had any issues with it.The customer support is excellent. They are responsive, knowledgeable, and always willing to help. Highly recommend this app.
- BIBici★★★★★
Absolutely GOATED app. Rock solid, incredible value. Thank you Mr.Yagi!
- SPShop Point Collection★★★★★
Very quick and professional dev team, and the app itself is very easy to use. I have no more requests to cancel customers orders anymore, they just do it themselves and that makes us all happy!
- DIDietaesport★★★★★
App interamente traducibile in italiano. La usiamo da ormai 3 anni, funziona benissimo e in caso di assistesta Axel risolve tutto in pochissimo tempo.
- PGPulsar Gaming Gears US★★★★★
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- ETEternaCards★★★★★
This app is perfect, does exactly what it says it will. Very easy to setup with the instructions provided. Fantastic support. Thank you!
- PBPLP Battery Supply★★★★★
We like the functionality of Yagi Order Cancellable. It just works, and that is a beautiful thing. More than that, the support experience is outstanding. We had a few questions in the beginning and Axel was always quick to respond the information we needed. When we questioned the way the fulfillment blackout was working, Axel contacted us and asked for a detailed explanation of how we would like it to work. Within hours he had made the modifications and we had the functionality we were were seeking. Axel has displayed a level of responsiveness that is rarely seen - he and this product have earned our loyalty and respect.
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