Releasit COD Fee Shopify App by Releasit

Add a charge and control visibility of Cash on Delivery (COD) depending on any given circumstance. Boost prepayment orders! Apply a charge to your cash on delivery (COD) orders.

4.9 613 reviewsFreePaid from $9.99/month

Install in your Shopify store We pass your name, email and store domain to the Releasit team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Releasit COD Fee

Pros
  • Exceptional Customer Support: Consistently praised for rapid response times, 24/7 availability, and effective issue resolution.
  • Easy Setup and Configuration: Users highlight the straightforward installation process and intuitive setup.
  • Reliable Performance: The app functions as expected, with no reported major technical issues.
  • Effective for Cash on Delivery (COD): Solves COD fee management seamlessly, with features like conditional fees and automation.
Cons
  • Limited Payment Method Options: Some users desire support for custom payment methods beyond COD.

Screenshots

Releasit COD Fee Shopify app screenshot 1
Releasit COD Fee Shopify app screenshot 2
Releasit COD Fee Shopify app screenshot 3
Releasit COD Fee Shopify app screenshot 4
Releasit COD Fee Shopify app screenshot 5
Releasit COD Fee Shopify app screenshot 6

About the app

Apply a charge to your cash on delivery (COD) orders.

  • Custom COD fee: Add a specific charge to Cash on Delivery (it can be a set amount or a percentage).
  • Cash on Delivery Customization: NEW: Enable or disable Cash on Delivery based on any criteria like order total, country, etc.
  • Cash-on-Delivery Limitations: NEW: Now, you can hide Cash on Delivery option for certain products, collections, or gift cards.
  • Cash-on-Delivery Guidelines: Include a guide for Cash On Delivery to cut down on returns and avoid confusion for customers.
  • Continuous customer support: Support is available all day, every day on WhatsApp, Telegram, and email.

Install in your Shopify store We pass your name, email and store domain to the Releasit team so they can help install and configure the app on your store.

Keywords

Cash on Delivery fee Shopify appsCOD fee Shopify appshide COD Shopify appsshow COD Shopify appsCOD conditions Shopify appsprepaid orders Shopify appsreduce RTO Shopify appsCOD instructions Shopify appscustom COD fee Shopify appsCOD for products Shopify appsCOD for collections Shopify appsCOD support Shopify apps

Key features

  • Add fixed or percentage-based fees to Cash on Delivery orders.
  • Hide or show COD based on order value, location, or customer history.
  • Exclude COD for specific products, collections, or gift cards.

Pricing

Releasit COD Fee pricing plans

Forever Free
$0 /month
  • 60 Cash on Delivery Orders/Month
  • WhatsApp OTP Verification for COD
  • Partial COD Payments with Upfront Amount
  • Add Fixed or Percentage Custom COD Fee
  • Hide or Show COD based on any condition
Premium
$9.99 /month
  • ALL Free Plan Features
  • 360 Cash on Delivery Orders/Month
  • 24/7 Live Chat Support
Enterprise
$29.99 /month
  • ALL Premium Plan Features
  • UNLIMITED Cash on Delivery Orders/Month
  • 24/7 Live Chat Support
  • (< 5 min response)
  • Setup by one of our technicians

Not sure which plan to pick? Discuss Forever Free or Premium plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Releasit COD Fee costs for each of the plan(s)

The app has 3 pricing plans: 1 free and 2 paid. The free plan offered by Releasit COD Fee is Forever Free. The paid plans offered by Releasit COD Fee are Premium, Enterprise.

The details of the plans are outlined below.

  • Forever Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like 60 Cash on Delivery Orders/Month, WhatsApp OTP Verification for COD, Partial COD Payments with Upfront Amount, Add Fixed or Percentage Custom COD Fee, Hide or Show COD based on any condition, Custom Instruction Message for COD, 24/7 Email Support (No custom code).
  • Premium: the Premium plan costs $9.99 and has no free trial period. The plan offers a host of features, including ALL Free Plan Features, 360 Cash on Delivery Orders/Month, 24/7 Live Chat Support.
  • Enterprise: the Enterprise plan costs $29.99 and has no free trial period. The plan offers a host of features, including ALL Premium Plan Features, UNLIMITED Cash on Delivery Orders/Month, 24/7 Live Chat Support, (< 5 min response), Setup by one of our technicians.

Releasit COD Fee price summary

Pricing summaryFree plan available
Total pricing plan(s)3
Number of free plan(s)1
Number of paid plan(s)2
Cost of paid plan(s)$9.99, $29.99
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Releasit team so they can help install and configure the app on your store.

Comparison

Top Releasit COD Fee alternatives — detailed comparison

The table below highlights the crucial differences between Releasit COD Fee and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.9 ★ (606 reviews)4.9 ★ (2,491 reviews)4.9 ★ (987 reviews)
Developed byReleasitReleasitTyslo FZE-LLC
Launch date9 July 202131 August 20218 October 2020
PricingFree, $9.99/month, $29.99/monthFree, $11.49/month, $29.99/month, $69.99/monthFree, $9.95/month, $24.95/month, $59.95/month
ObjectiveApply a charge to your cash on delivery (COD) orders.Cash on Delivery Form, Additional Sales, Bulk Deals, Forms, One-Time PasswordCash on Delivery Payment, Upgrades, Bulk Deals, One-Time-Pin, Forms
CategoriesPay later, Operations - OtherPay later, Upsell and cross-sellPay later, Upsell and cross-sell
Key features & highlights
PurposeAdd a charge and control visibility of Cash on Delivery (COD) depending on any given circumstance. Boost prepayment orders!Make a one-click cash on delivery (COD) order form including upsells, offers, and more! Boost your conversion rate and average order value (AOV).Add a straightforward Cash on Delivery order form to increase your conversion rate and average order value with upselling and quantity discounts.
Features list
  • Add fixed or percentage-based fees to Cash on Delivery orders.
  • Hide or show COD based on order value, location, or customer history.
  • Exclude COD for specific products, collections, or gift cards.
  • Customize order forms with popup or embedded layouts and personalized fields.
  • Boost sales with pre-purchase, post-purchase, and one-click upsells.
  • Automatically track conversions on Facebook, TikTok, Google, and other platforms.
  • Replace the default checkout with a customizable Cash on Delivery order form.
  • Boost sales with one-click upsells, downsells, and post-purchase offers.
  • Automatically export COD orders to Google Sheets for easy tracking.
Highlights
  • Based in United States
—
  • Based in United States
User reviews and ratings
Recommended97.4%98.2%98.6%
Pros
  • Consistently praised for rapid response times, 24/7 availability, and effective issue resolution.
  • Users highlight the straightforward installation process and intuitive setup.
  • The app functions as expected, with no reported major technical issues.
  • Solves COD fee management seamlessly, with features like conditional fees and automation.
  • Support assists with tailored solutions, including theme adjustments and template edits.
  • Users appreciate the availability of a free version with useful features.
  • Works well across multiple stores, with easy replication of settings.
  • Documentation and guidance are easy to follow, reducing setup time.
  • Reduces COD-related losses and encourages prepaid orders.
  • Support team members are repeatedly mentioned by name for their expertise and patience.
  • Consistently praised for being responsive, helpful, and resolving issues quickly.
  • The app is noted for its intuitive design and ease of use.
  • Streamlines cash-on-delivery orders, improving checkout speed and conversion rates.
  • Offers flexible customization for forms and checkout experiences.
  • Functions smoothly with minimal technical issues reported.
  • Easy to install and configure, even for users with limited technical knowledge.
  • Many users reported increased sales and improved conversion rates after using the app.
  • Support team is available around the clock to assist users.
  • Accommodates users in various regions with language options.
  • Enhances average order value with integrated upsell and downsell options.
  • Consistently praised for fast, friendly, and highly responsive assistance, often available 24/7.
  • Offers extensive tailoring options for forms and features to align with brand needs.
  • Noted for smooth, stable operation even during high traffic.
  • Frequently mentioned for significantly improving sales and order volumes.
  • Highlighted for intuitive design and ease of setup.
  • Includes upsells, downsells, SMS confirmations, and real-time analytics.
  • Technical support resolves problems promptly, often within minutes.
  • Many users appreciate the robust functionality available even without payment.
Cons
  • Some users desire support for custom payment methods beyond COD.
  • Some users experienced errors with Facebook Pixel integration, affecting ad campaigns.
  • The free tier restricts order volume, which caused missed orders for some users.
  • A few users reported unexpected charges despite not actively using the app.
  • Orders processed via the app cannot be edited in Shopify’s dashboard, and conversion tracking is affected.
  • Some users reported initial setup difficulties or technical glitches.
  • A few reviewers found the pricing high compared to free alternatives.
Pricing and plans
Total pricing plans344
Free planAvailableAvailableAvailable
Free trialNoNoNo
Technical information
Rating4.9 ★4.9 ★4.9 ★
Total reviews6132,416988
Launch date9 July 202131 August 20218 October 2020

More details about Releasit COD Fee

Product description

Releasit Cash On Delivery is a customizable payment method on your store that can add a custom fee to all COD orders and can be hidden or shown at checkout based on conditions. The app is easy to configure on your store within 5 minutes with the help of simple tutorials.

AI summary

The app specializes in managing cash-on-delivery (COD) transactions for Shopify stores, enabling merchants to add fees, set conditions, and customize payment options. Its primary features include flexible fee configurations (fixed or percentage-based), location-based restrictions, and automated validations to streamline COD operations. The app integrates seamlessly with Shopify, offering clear setup instructions and real-time adjustments to enhance checkout transparency. A standout strength is its 24/7 customer support, noted for rapid response times, technical expertise, and personalized assistance, often resolving issues within minutes. The app also helps reduce fraudulent orders by incentivizing prepaid methods. However, some limitations include a lack of support for non-COD payment customizations and occasional requests for expanded fee-condition flexibility. Overall, it addresses a critical gap in Shopify’s native functionality, particularly for merchants in regions where COD is prevalent.

Support

For any questions, concerns, or assistance with Releasit COD Fee, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Releasit COD Fee are available in various languages on the Shopify app store, including English, Spanish, French, Italian, Czech, Danish, German, Finnish, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Portuguese (Brazil).

Releasit COD Fee support information in a nutshell
Support emailsupport@releas.it
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish, Spanish, French, Italian, Czech, Danish, German, Finnish, Japanese, Korean, Norwegian (Bokmål), Dutch, Polish, Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Portuguese (Brazil)
Integration

The list of top Shopify apps, features or software tools that Releasit COD Fee seamlessly integrates with are given below.

CheckoutShopify Admin
Developer
NameReleasit
ProfileSee all apps by Releasit
WebsiteView developer profile
Address1 Kingdom St, Paddington Central, London, ENG, W26BD

Installation

How to install Releasit COD Fee on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Releasit team.

2

The developer gets in touch

Releasit contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
613 total reviews
5590
47
32
24
110

Releasit COD Fee has an overall rating of 4.9 stars from a total of 613 reviews on the Shopify app store. Of these, 597 (97.4%) are positive, 2 (0.3%) are neutral, and 14 (2.3%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Bellissima Imetecfrom Italy · 12 October 2026

Excellent app and outstanding customer support!The app works perfectly and is very easy to use. Everything runs smoothly and exactly as expected. What really makes the difference is the customer support: the team is extremely responsive, friendly, helpful, and always available to assist whenever needed. They respond quickly and do their best to find solutions to any questions or issues.

★★★★★Miraclofrom India · 11 October 2026

Support team is excellent.. they help me alot to fix the issue . Immediately they assist me and they work around 1 house to find the route causes that was missing from my side in my Shopify store .Thanks you ones again

★★★★★Asavuefrom United Kingdom · 25 September 2026

The Releasit COD Fee will automatically add 0.65% of the paid amount, This issue has been resolved when i disabled automatically capture payment for cash‑on‑delivery orders when creating orders. Overall, this app suits me quite well. Cash‑on‑delivery can be disabled based on conditions.

★★★★★SURESELECTfrom India · 21 September 2026

fastest service and solution I've got till date, thank you for your support without feeling frustrated and helping me Thanks a lott.

★★★★★TrueSilenz Earplugsfrom Hungary · 14 September 2026

Really happy with the Relasit COD Fee app. It was very straightforward to set up and works exactly as expected. The support team is also excellent friendly, quick to respond, and very helpful whenever I had a question. Overall, a great app and a great experience!

Install in your Shopify store We pass your name, email and store domain to the Releasit team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#1
Operations - Other · otp verification
Total reviews
614
▲ 10 vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
IT
35.0% of installs · ▲ 1.09%

Category & keyword rankings

Position and market share today

CategoryOperations - Other#119.6% ▼0.9
Keywordotp verification#133.5% ▲26.5
Collectionthank-you-order-status-cash-on-delivery#186.5% ▲71.9
Keywordpay later#215.2% ▲14.5

Reviews trend

Cumulative reviews · last 6 months

573 → 614 reviews · rating steady at 4.9★
Ranks #1 in 3 of 10 App Store groups tracked.Open full charts →

Releasit COD Fee FAQs

How do I install the Releasit COD Fee Shopify app?
To install Releasit COD Fee on your Shopify store, click on the Releasit COD Fee installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Releasit COD Fee on your Shopify store, then contact us now.
What are the key features of Releasit COD Fee?

The key features offered by Releasit COD Fee to Shopify store owners are:

  • COD Fees and Discounts - Add fixed or percentage fees to increase prepaid orders
  • Partial/Split COD Payments - Accept deposits upfront, reduce cancellations & RTO
  • WhatsApp OTP Verification - Confirm checkout intent and prevent fake COD orders
  • Conditional COD Rules - Enable/disable COD by country, product, or order total
  • Payment Tracking - View paid and due balances with full payment history records
Does Releasit COD Fee integrate with other Shopify apps or tools?

Yes, Releasit COD Fee seamlessly integrates with other Shopify apps or tools, such as Add a specific charge to Cash on Delivery (it can be a set amount or a percentage)., NEW: Enable or disable Cash on Delivery based on any criteria like order total, country, etc., NEW: Now, you can hide Cash on Delivery option for certain products, collections, or gift cards..

Is there a free trial available for Releasit COD Fee?

No, Releasit COD Fee does not offer any free trial.

What are the pricing plans for Releasit COD Fee?

The app has 3 pricing plans: 1 free and 2 paid. The paid plans cost $9.99/month, $29.99/month and have no free trial period.

How does billing work for Releasit COD Fee?

Releasit COD Fee uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Releasit COD Fee allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Releasit COD Fee offer customer support?

Yes, Releasit COD Fee offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Releasit COD Fee compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Progus COD Form & OTP SMSBuilt for Shopify
by PROGUS SP. Z O.O.

Free to install · From $4.99/mo
★ 5.0 (9)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Releasit team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★613 reviews · 97.4% positive

Writing reviews on ShopDigest is coming soon.

  • BI
    Bellissima ImetecItaly · 12 Oct 2026
    ★★★★★

    Excellent app and outstanding customer support!The app works perfectly and is very easy to use. Everything runs smoothly and exactly as expected. What really makes the difference is the customer support: the team is extremely responsive, friendly, helpful, and always available to assist whenever needed. They respond quickly and do their best to find solutions to any questions or issues.

  • MI
    MiracloIndia · 11 Oct 2026
    ★★★★★

    Support team is excellent.. they help me alot to fix the issue . Immediately they assist me and they work around 1 house to find the route causes that was missing from my side in my Shopify store .Thanks you ones again

  • AS
    AsavueUnited Kingdom · 25 Sep 2026
    ★★★★★

    The Releasit COD Fee will automatically add 0.65% of the paid amount, This issue has been resolved when i disabled automatically capture payment for cash‑on‑delivery orders when creating orders. Overall, this app suits me quite well. Cash‑on‑delivery can be disabled based on conditions.

    RE
    ReleasitDeveloper23 Sep 2026

    Hi there,Thanks for taking the time to share this, and I'm really sorry about the trouble with the fee calculation and the frustration you went through with our support team before this got resolved properly. That's not the kind of experience we want anyone to have.I'd like to help sort this out directly. If you can reach out to me with an order number where you saw the incorrect amount, along with how your COD fee is currently set up (whether it's a flat amount or a percentage, and any rules attached to it), I can dig into what's causing the inconsistency. In many cases this comes down to how the percentage fee interacts with rounding or another app running at checkout, but I want to confirm that against your actual setup rather than guess.I'll make sure this gets looked at personally so we can get it fixed for you.Best,Mehmed Product Manager, Releasit COD Fee

  • SU
    SURESELECTIndia · 21 Sep 2026
    ★★★★★

    fastest service and solution I've got till date, thank you for your support without feeling frustrated and helping me Thanks a lott.

  • TE
    TrueSilenz EarplugsHungary · 14 Sep 2026
    ★★★★★

    Really happy with the Relasit COD Fee app. It was very straightforward to set up and works exactly as expected. The support team is also excellent friendly, quick to respond, and very helpful whenever I had a question. Overall, a great app and a great experience!

  • NO
    NorviOrganicsHungary · 14 Sep 2026
    ★★★★★

    Nagyon jó és könnyen használható applikáció! A beállítása egyszerű és gyors, az ügyfélszolgálat pedig rendkívül segítőkész és gyorsan reagál. Minden felmerülő kérdésemben hamar segítséget kaptam, és rövid idő alatt sikerült megoldani minden problémát. Csak ajánlani tudom!

  • K-
    Kaantam - Handmade Natural Skin CareIndia · 10 Sep 2026
    ★★★★★

    Fast, sharp support — solved a checkout issue in minutes that we'd been stuck on for hours. Thank you!

  • MM
    Mons MellisRomania · 28 Aug 2026
    ★★★★★

    The setup was quick and straightforward, and the rule worked perfectly during checkout testing: COD remained available for smaller orders and disappeared automatically when the order total exceeded our limit.This gives us much better control over high-value orders and protects our business from costly refused deliveries. The app works exactly as expected and is easy to configure. Highly recommended for any Shopify merchant offering cash on delivery!

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