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Cin7 Omni Shopify App by Cin7 Americas Inc. (Omni)

All you need to work effectively, increase sales, and expand your business. Management of inventory and orders across multiple channels

2.1 26 reviewsPaid from $749/month

Install in your Shopify store We pass your name, email and store domain to the Cin7 Americas Inc. (Omni) team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Cin7 Omni

Pros
  • Powerful Inventory Management: The app effectively handles complex inventory needs across multiple sales channels and integrates with third-party tools.
  • Improved Integration Reliability: Recent updates have enhanced synchronization with platforms like Shopify, reducing past issues.
  • Streamlined Business Operations: Users report significant automation benefits, making workflows more efficient and scalable.
  • Robust Reporting Capabilities: Clear and detailed reporting options are available for better business insights.
Cons
  • Poor Customer Support: Frequent complaints about slow response times, unresolved tickets, and lack of phone support.
  • Technical Glitches and Bugs: Users report recurring issues like inventory sync errors, variant deletions, and broken features.

Screenshots

Cin7 Omni Shopify app screenshot 1
Cin7 Omni Shopify app screenshot 2
Cin7 Omni Shopify app screenshot 3

About the app

Management of inventory and orders across multiple channels

  • Cloud inventory management.: Inventory management on the cloud
  • Powerful EDI Solutions: Strong EDI features and the biggest EDI network available.
  • Warehouse Integration: Unified management of storage facilities
  • Automated 3PL Insights: Instant information from automatic third-party logistics communications

Install in your Shopify store We pass your name, email and store domain to the Cin7 Americas Inc. (Omni) team so they can help install and configure the app on your store.

Keywords

multichannel inventory management Shopify appsEDI capabilities Shopify appswarehouse management Shopify appsreal-time inventory insight Shopify appsautomated 3PL communications Shopify appsorder management Shopify appsgrow business Shopify appssell more Shopify appsoperate efficiently Shopify appscloud-based inventory Shopify apps

Key features

  • Sync inventory and orders across multiple sales channels seamlessly.
  • Automate order workflows to reduce manual processing time.
  • Provide real-time stock availability updates to customers.

Pricing

Cin7 Omni pricing plans

Cin7 Omni Plan
$749 /month
  • Access for 8 users
  • 5 e-commerce and app integrations
  • Flexible sale order volume
  • Fully customizable

Not sure which plan to pick? Discuss Cin7 Omni Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Cin7 Omni costs for each of the plan(s)

The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Cin7 Omni is Cin7 Omni Plan.

The details of the plans are outlined below.

  • Cin7 Omni Plan: the Cin7 Omni Plan plan costs $749 and has no free trial period. The plan offers a host of features, including Access for 8 users, 5 e-commerce and app integrations, Flexible sale order volume, Fully customizable.

Cin7 Omni price summary

Pricing summary$749/month
Total pricing plan(s)1
Number of free plan(s)0
Number of paid plan(s)1
Cost of paid plan(s)$749
Free trial availableNo

For further information regarding Cin7 Omni pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Cin7 Americas Inc. (Omni) team so they can help install and configure the app on your store.

Comparison

Top Cin7 Omni alternatives — detailed comparison

The table below highlights the crucial differences between Cin7 Omni and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Cin7 OmniInstall
CedCommerce Amazon ChannelInstall
MabangErp3Install
Add app
General information
Ratings1.9 ★ (26 reviews)4.6 ★ (1,163 reviews)1.0 ★ (1 reviews)
Developed byCin7 Americas Inc. (Omni)CedCommercemabangerp
Launch date9 August 202118 June 202130 April 2020
Pricing$749/monthFree, $19/month, $49/month, $99/monthFree, Free, Free
ObjectiveManagement of inventory and orders across multiple channelsSelling on Amazon is simple using the Amazon sales channel.Free ERP software helps you become a successful seller.
CategoriesInventory syncMarketplaces, Inventory syncInventory sync
Key features & highlights
PurposeAll you need to work effectively, increase sales, and expand your business.Manage and organize sales operations both in your store and on Amazon.All-in-one international online shopping management system.
Features list
  • Sync inventory and orders across multiple sales channels seamlessly.
  • Automate order workflows to reduce manual processing time.
  • Provide real-time stock availability updates to customers.
  • Instantly synchronize product listings, inventory, and orders between Shopify and Amazon in real time.
  • Manage multiple Amazon accounts and countries from a single Shopify dashboard for global expansion.
  • Bulk import, edit, and upload products to Amazon from Shopify to save time and effort.
  • Uniformly manage all platform commodities for streamlined operations.
  • Automatically sort multi-platform data to save time.
  • Quickly manage orders across multiple platforms for efficiency.
Highlights—
  • Based in United States
  • Based in Italy
User reviews and ratings
Recommended26.9%91.7%0.0%
Pros
  • The app effectively handles complex inventory needs across multiple sales channels and integrates with third-party tools.
  • Recent updates have enhanced synchronization with platforms like Shopify, reducing past issues.
  • Users report significant automation benefits, making workflows more efficient and scalable.
  • Clear and detailed reporting options are available for better business insights.
  • The app seamlessly manages inventory and orders across various e-commerce platforms and marketplaces.
  • The app is consistently praised for its highly responsive, knowledgeable, and patient support team, which provides effective guidance and problem resolution.
  • Reliable integration between Shopify and Amazon enables streamlined product listing, inventory sync, and order management, saving users significant time and effort.
  • The application is widely described as easy to use, intuitive, and accessible, even for new sellers or those without technical expertise.
  • Users benefit from detailed onboarding support, including walkthroughs and training that simplify the often complex integration and setup process.
  • Support staff demonstrate a track record of quickly resolving technical issues and errors, with persistent follow-up until problems are solved.
  • Customer support is frequently available around the clock, ensuring prompt help regardless of user location or time zone.
  • The support team provides not just technical assistance but also professional advice on optimizing product listings, choosing the right categories, and maximizing sales potential on Amazon.
  • Bulk upload and template features facilitate easy and fast uploading of multiple products to Amazon.
  • The app caters well to both new Amazon sellers and experienced users seeking a reliable integration solution.
  • Users are often offered ongoing assistance through multiple channels including chat, email, and video calls, fostering a supportive experience.
  • Assigns personalized agents and offers tailored solutions for users.
  • Provides cost-effective services with quality assurance.
  • Features fast, fully automated processing and delivery.
  • Multiple users endorse specific Chinese agents for reliability.
Cons
  • Frequent complaints about slow response times, unresolved tickets, and lack of phone support.
  • Users report recurring issues like inventory sync errors, variant deletions, and broken features.
  • Many users faced lengthy, costly, and poorly guided implementation, often requiring external adjustments.
  • Some users find the initial setup process challenging or unintuitive without assistance from customer support.
  • There is a noticeable learning curve for new users due to the inherent complexity of Amazon integration processes.
  • Intermittent bugs or technical problems, especially with listing products or app reliability, can disrupt operations until resolved.
  • Full utilization of features or resolution of errors often requires intervention from the support team, rather than being fully self-service.
  • A few users report difficulties with support call audio quality or language barriers during live communication.
  • Minimal reviews specifically addressing app functionality or UX.
Pricing and plans
Total pricing plans143
Free planNot availableAvailableAvailable
Free trialNoNoNo
Technical information
Rating1.9 ★4.6 ★1.0 ★
Total reviews261,1711
Launch date9 August 202118 June 202130 April 2020

More details about Cin7 Omni

Product description

Cin7 Omni helps manage inventory and automates order workflows for various sales channels, including Shopify. It offers a two-way integration with Shopify, syncing your product data, price, inventory, and customer information, ensuring accurate product availability and shipping details for customers.

AI summary

The app is an inventory and order management platform designed to integrate with Shopify, supporting multi-channel sales, warehouse management, and reporting. It offers robust features for inventory synchronization, order routing, and centralized operations across multiple sales channels, including Shopify, Amazon, and B2B platforms. Strengths include its comprehensive functionality for complex inventory needs, seamless integration with Shopify in stable conditions, and scalability for growing businesses. However, the app has significant weaknesses, including unreliable order routing logic, frequent technical glitches (such as inventory sync failures and variant deletions), and poor customer support with slow response times. The onboarding process is often described as lengthy and inefficient, with unclear requirements and inadequate assistance. Additionally, critical features like Shopify order tag imports and dynamic inventory location mapping are missing, limiting functionality for users relying on Shopify’s omnichannel capabilities. While some users report improved reliability and support in recent months, persistent issues with updates, data handling, and unresponsive service remain common drawbacks. The app may suit businesses willing to invest time in troubleshooting but poses risks for those needing dependable, user-friendly operations.

Support

For any questions, concerns, or assistance with Cin7 Omni, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Cin7 Omni offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Cin7 Omni are available in various languages on the Shopify app store, including English.

Cin7 Omni support information in a nutshell
Support emailsupportresponse@cin7.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Cin7 Omni seamlessly integrates with are given below.

AmazonBig CommerceeBayEtsyQuickBooksXero
Developer
NameCin7 Americas Inc. (Omni)
ProfileSee all apps by Cin7 Americas Inc. (Omni)
WebsiteView developer profile
Address1444 Wazee Street, #130, Denver, CO, 80202

Installation

How to install Cin7 Omni on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Cin7 Americas Inc. (Omni) team.

2

The developer gets in touch

Cin7 Americas Inc. (Omni) contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

2.1
★★☆☆☆
26 total reviews
55
42
30
23
116

Cin7 Omni has an overall rating of 2.1 stars from a total of 26 reviews on the Shopify app store. Of these, 7 (26.9%) are positive, 0 (0.0%) are neutral, and 19 (73.1%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★CAMIXAfrom Australia · 5 September 2022

We have been using Cin7 now for more than a year. We find is incredibly powerful, and complex. We manage stock and orders on 4 channels (3 x shopify and 1 marketplace) + 3PL. We also have Inventory Planner connected which forecasts purchasing and assists with our POs and stock levels. I would recommend Cin7 if you're willing to invest the time and resources to get to know it intimately. It is our go-to platform for managing our operations.

★★★★★LÍLLÉbaby NZfrom New Zealand · 4 August 2022

Great app.We have used the Cin7 app across multiple stores and find it makes our business more stremline and automated.

★★★★★LIGHTING REPUBLIC NZfrom New Zealand · 25 July 2022

We have been using this CIN7 x Shopify for 6 months and its super easy to use and maintain. Highly recommended!!

★★★★★McTavish Surfboardsfrom Australia · 24 July 2022

We switched from Tradegecko and the Cin7 platform has been much better suited to our needs, it integrates well and provides clear reporting options.

★★★★★gloveglufrom United Kingdom · 30 June 2022

We moved from TradeGeko to CIN7 and the difference is AMAZING! Not only has it given us the ability to better manage our inventory, but the integration with Shopify, an EDI link to amazon vendor, B2B stores and seamless data transfer between QBO and ShipTheory means that we are confident that we have a robust system that will scale with us. I cannot recommend it enough!

Install in your Shopify store We pass your name, email and store domain to the Cin7 Americas Inc. (Omni) team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
26
No change vs 30 days ago
Average rating
2.1 ★
0.00 vs 30 days ago
Top market
NZ
Share of installs unavailable

Reviews trend

Cumulative reviews · last 6 months

26 → 26 reviews · rating steady at 2.1★
No App Store groups tracked yet.Open full charts →

Cin7 Omni FAQs

How do I install the Cin7 Omni Shopify app?
To install Cin7 Omni on your Shopify store, click on the Cin7 Omni installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Cin7 Omni on your Shopify store, then contact us now.
What are the key features of Cin7 Omni?

The key features offered by Cin7 Omni to Shopify store owners are:

  • Cloud-based inventory management
  • Robust EDI capabilities and the largest EDI network on the market
  • Integrated warehouse management
  • Real-time insight from automated 3PL communications
Does Cin7 Omni integrate with other Shopify apps or tools?

Yes, Cin7 Omni seamlessly integrates with other Shopify apps or tools, such as Inventory management on the cloud, Strong EDI features and the biggest EDI network available., Unified management of storage facilities.

Is there a free trial available for Cin7 Omni?

No, Cin7 Omni does not offer any free trial.

What are the pricing plans for Cin7 Omni?

The app offers 1 paid plan, which cost $749/month and has no free trial period.

How does billing work for Cin7 Omni?

Cin7 Omni uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Cin7 Omni allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Cin7 Omni offer customer support?

Yes, Cin7 Omni offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Cin7 Omni offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Cin7 Omni compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Cin7 Americas Inc. (Omni) team so they can help install and configure the app on your store.

.myshopify.com
2.1★★☆☆☆26 reviews · 26.9% positive

Writing reviews on ShopDigest is coming soon.

  • CA
    CAMIXAAustralia · 5 Sep 2022
    ★★★★★

    We have been using Cin7 now for more than a year. We find is incredibly powerful, and complex. We manage stock and orders on 4 channels (3 x shopify and 1 marketplace) + 3PL. We also have Inventory Planner connected which forecasts purchasing and assists with our POs and stock levels. I would recommend Cin7 if you're willing to invest the time and resources to get to know it intimately. It is our go-to platform for managing our operations.

  • LN
    LÍLLÉbaby NZNew Zealand · 4 Aug 2022
    ★★★★★

    Great app.We have used the Cin7 app across multiple stores and find it makes our business more stremline and automated.

  • LR
    LIGHTING REPUBLIC NZNew Zealand · 25 Jul 2022
    ★★★★★

    We have been using this CIN7 x Shopify for 6 months and its super easy to use and maintain. Highly recommended!!

  • MS
    McTavish SurfboardsAustralia · 24 Jul 2022
    ★★★★★

    We switched from Tradegecko and the Cin7 platform has been much better suited to our needs, it integrates well and provides clear reporting options.

  • GL
    glovegluUnited Kingdom · 30 Jun 2022
    ★★★★★

    We moved from TradeGeko to CIN7 and the difference is AMAZING! Not only has it given us the ability to better manage our inventory, but the integration with Shopify, an EDI link to amazon vendor, B2B stores and seamless data transfer between QBO and ShipTheory means that we are confident that we have a robust system that will scale with us. I cannot recommend it enough!

  • WA
    Wilson and FrenchyAustralia · 29 Jun 2022
    ★★★★★

    We've been using CIN7 and Shopify for a few years now and we have found that the two systems work well together.

  • TC
    The Critical Slide SocietyAustralia · 9 Sep 2022
    ★★★★☆

    Pretty good and getting better. Support from CIN7 has improved out of sight in last 6 months. Reliability is much better with the synch function much improved. Would suggest images from Shopify are imported and synched automatically into CIN7 to use as product imagery

  • PN
    Podlyfe New Zealand: Vape NZNew Zealand · 16 Aug 2022
    ★★★★☆

    We use cin7 app to manage inventory and orders on 3 Shopify stores. When it works it’s brilliant, some bugs on this integration still requiring fixing. Support is generally responsive but and offer workaround solutions if immediate solutions aren’t possible.

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