Claimbase: Instagram Sales Shopify App by Claimbase

Turn Instagram comments, DMs & Lives into sales - automatic, simple, instant checkout. Boost sales with instant checkout links for your Instagram!

5.0 13 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Claimbase team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Claimbase: Instagram Sales

Pros
  • Efficient Sales Management: The app streamlines sales processes on Instagram, automating tasks like claim tracking and invoicing, saving significant time.
  • Excellent Customer Support: Quick, helpful, and friendly responses from the support team are consistently highlighted.
  • Seamless Integration: Users appreciate the app's ability to integrate smoothly with existing platforms like Shopify, enhancing workflow efficiency.
  • Enhanced Customer Experience: Features like instant claim feedback and post-sale item availability improve fairness and satisfaction for buyers.
Cons
  • Limited Platform Compatibility: Some users noted the app is primarily optimized for Instagram, with no mention of support for other social media platforms.
  • Dependency on Instagram Policies: Users reported occasional issues with Instagram blocking claims, though the app helps mitigate this.

Screenshots

Claimbase: Instagram Sales Shopify app screenshot 1
Claimbase: Instagram Sales Shopify app screenshot 2
Claimbase: Instagram Sales Shopify app screenshot 3
Claimbase: Instagram Sales Shopify app screenshot 4
Claimbase: Instagram Sales Shopify app screenshot 5
Claimbase: Instagram Sales Shopify app screenshot 6

About the app

Boost sales with instant checkout links for your Instagram!

  • Supports Instagram Live Sales, Feed Sales, Story Sales, and DM sales
  • Private checkout links are sent to your customers' Instagram DMs within seconds
  • Manage all claims through your Claims Dashboard, including unsuccessful ones
  • No more blocked comments during your Instagram Live Sales
  • Define product reservation and cart hold times

Install in your Shopify store We pass your name, email and store domain to the Claimbase team so they can help install and configure the app on your store.

Keywords

Instagram Live Sales Shopify appsinstant checkout links Shopify appsInstagram DM sales Shopify appsboost Instagram sales Shopify appsInstagram checkout links Shopify appsInstagram Live checkout Shopify appsInstagram sales tools Shopify appsdirect Instagram sales Shopify appsInstagram product reservation Shopify appscart hold times Shopify appsInstagram sales dashboard Shopify appsInstagram Live shopping Shopify appsInstagram feed sales Shopify appsInstagram story sales Shopify appsprivate checkout links Shopify appsInstagram sales management Shopify apps

Key features

  • Automates checkout link delivery via Instagram DMs for claimed products.
  • Supports sales across Instagram Live, Stories, Feed, and DMs.
  • Tracks and manages all claims, including unsuccessful ones, in a dashboard.

Pricing

Claimbase: Instagram Sales pricing plans

Standard
$0 /month
  • Unlimited checkouts for
  • IG lives, stories, feed posts, DMs
  • Real-time sales analytics
  • SKU, barcode, metafield as claim-ID
  • Automatic sequential claim-IDs (1,2,...)

Not sure which plan to pick? Discuss Standard plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Claimbase: Instagram Sales costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Claimbase: Instagram Sales is Standard.

The details of the plans are outlined below.

  • Standard: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Unlimited checkouts for, IG lives, stories, feed posts, DMs, Real-time sales analytics, SKU, barcode, metafield as claim-ID, Automatic sequential claim-IDs (1,2,...), Custom payment deadlines.

Claimbase: Instagram Sales price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

Install in your Shopify store We pass your name, email and store domain to the Claimbase team so they can help install and configure the app on your store.

Comparison

Top Claimbase: Instagram Sales alternatives — detailed comparison

The table below highlights the crucial differences between Claimbase: Instagram Sales and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings5.0 ★ (13 reviews)4.8 ★ (9,673 reviews)4.5 ★ (822 reviews)
Developed byClaimbaseShopifyShopify
Launch date25 April 202422 September 202028 April 2025
PricingFreeFreeFree
ObjectiveBoost sales with instant checkout links for your Instagram!Increase your brand visibility and communicate with customers on Shop.—
CategoriesSelling online - Other, Advertising - OtherMarketplaces, Selling online - OtherSelling online - Other
Key features & highlights
PurposeTurn Instagram comments, DMs & Lives into sales - automatic, simple, instant checkout.The Shop channel is where you handle and improve your brand's presence on Shop.Expand your reach and drive sales by selling through top Shopify stores. They sell, you ship!
Features list
  • Automates checkout link delivery via Instagram DMs for claimed products.
  • Supports sales across Instagram Live, Stories, Feed, and DMs.
  • Tracks and manages all claims, including unsuccessful ones, in a dashboard.
  • Accelerate conversions with a fast and secure Shop Pay checkout experience for your customers.
  • Enable order tracking with a 'Track with Shop' button to boost customer trust and transparency.
  • Personalize your mobile app storefront by integrating custom logos, images, and brand details.
—
Highlights——
  • Based in United States
User reviews and ratings
Recommended100.0%96.1%85.2%
Pros
  • The app streamlines sales processes on Instagram, automating tasks like claim tracking and invoicing, saving significant time.
  • Quick, helpful, and friendly responses from the support team are consistently highlighted.
  • Users appreciate the app's ability to integrate smoothly with existing platforms like Shopify, enhancing workflow efficiency.
  • Features like instant claim feedback and post-sale item availability improve fairness and satisfaction for buyers.
  • The app is consistently praised for its intuitive and user-friendly interface.
  • Many users report significant increases in sales and customer engagement.
  • The app integrates well with Shopify and other e-commerce platforms.
  • Enhances buyer confidence with features like order tracking and payment plans.
  • Offers flexible options for personalizing storefronts and user experiences.
  • Users appreciate the installment payment options for customers.
  • Effectively drives traffic and visibility for products.
  • The tracking feature is frequently mentioned as a standout benefit.
  • Many reviews note the app is easy to install and configure.
—
Cons
  • Some users noted the app is primarily optimized for Instagram, with no mention of support for other social media platforms.
  • Users reported occasional issues with Instagram blocking claims, though the app helps mitigate this.
  • Some users encounter installation errors (e.g., 404 errors) and product visibility problems.
  • Certain functionalities (e.g., payment plans) are unavailable in specific regions like the UK.
  • Merchants report dissatisfaction with how chargebacks are managed, leading to store suspensions.
  • Delays and lack of responsiveness in resolving issues are noted.
  • A few users find non-shop-related content (e.g., unrelated retailers) appearing in their app.
—
Pricing and plans
Total pricing plans100
Free planAvailableNot availableNot available
Free trialNoNoNo
Technical information
Rating5.0 ★4.8 ★4.5 ★
Total reviews1310,213858
Launch date25 April 202422 September 202028 April 2025

More details about Claimbase: Instagram Sales

Product description

Claimbase turns Instagram comments, DMs, stories and live chats into instant Shopify sales. Customers simply comment or reply, and they receive a checkout link automatically via DM. No more lost orders or manual follow-ups – every interaction can become a sale. Easy to set up, fully automated, and designed to boost engagement while saving time. Claimbase makes social selling simple and effective.

AI summary

ClaimBase is a Shopify app designed to streamline sales on Instagram, particularly for live sales, story sales, feed sales, and direct messages. The app automates claim management, allowing customers to secure items during or after sales events and receive instant feedback, with checkout links sent directly to them. It eliminates manual invoicing and post-sale listing, while also tracking unclaimed items for re-offering. The app integrates seamlessly with Shopify, reducing administrative workload and improving fairness by capturing claims that might otherwise be blocked by Instagram’s comment filters. A transparent 2% fee structure and responsive, helpful customer support are notable strengths. The app is regularly updated with user-requested features, enhancing its functionality over time. While no significant weaknesses are highlighted, its primary focus on Instagram sales may limit utility for businesses using other platforms. Overall, ClaimBase is positioned as a time-saving tool that enhances both seller efficiency and customer experience.

Support

For any questions, concerns, or assistance with Claimbase: Instagram Sales, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Claimbase: Instagram Sales offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Claimbase: Instagram Sales are available in various languages on the Shopify app store, including English.

Claimbase: Instagram Sales support information in a nutshell
Support emailcontact@claimbase.app
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Claimbase: Instagram Sales seamlessly integrates with are given below.

Shopify AdminInstagram
Developer
NameClaimbase
ProfileSee all apps by Claimbase
WebsiteView developer profile
AddressMannheimer Str. 195, Heidelberg, 69123

Installation

How to install Claimbase: Instagram Sales on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Claimbase team.

2

The developer gets in touch

Claimbase contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

5.0
★★★★★
13 total reviews
513
40
30
20
10

Claimbase: Instagram Sales has an overall rating of 5.0 stars from a total of 13 reviews on the Shopify app store. Of these, 13 (100.0%) are positive, 0 (0.0%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Lea‘s Kristall Paradiesfrom Germany · 31 July 2025

Einfach genial – Claimbase erleichtert mir den Alltag enorm!Seit ich Claimbase nutze, laufen meine Live Sales endlich reibungslos. Das System sorgt für klare Abläufe im Shop, verhindert Doppelverkäufe und schafft Transparenz – sowohl für mich als Verkäufer als auch für meine Kund:innen. Die Bedienung ist super einfach und intuitiv, sodass man sofort loslegen kann, ohne lange Einarbeitung.Besonders beeindruckt bin ich davon, wie „schlau“ das System ist: Es denkt mit, arbeitet zuverlässig im Hintergrund und spart mir richtig viel Stress. Claimbase ist für mich mittlerweile unverzichtbar geworden. Klare Empfehlung für alle, die professionell und organisiert verkaufen wollen!

★★★★★Leodora Crystalsfrom Germany · 18 April 2025

I'm very satisfied with Claimbase. The support is always helpful and responds very quickly. Selling with the app is easy and a huge help for us shops, as well as for our customers. Thanks to the great team!

★★★★★LUNATICfrom Germany · 10 December 2024

Wie verwenden Claimbase jetzt seit einigen Wochen & sind rundum zufrieden! Die App funktioniert super & erleichtert die Livesales ungemein! Wir sparen super viel Zeit, haben alles viel besser im Blick und die Vorteile, die Claimbase datenschutztechnisch und buchhalterisch bietet machen wirklich viel aus. Der Kundenservice ist richtig gut & der Kontakt einfach und super nett. Wir sind rundum zufrieden :)

★★★★★Wanda Wonderfrom Germany · 2 December 2024

Ich benutze die Claimbase App erst seit kurzem, kenne sie aber schon länger über einen anderen Shop.Claimbase ist für mich der absolute Gamechanger! Vorher war es immer sehr zeitaufwendig nach z.B. dem Live Sale alle Kunden mit ihren Artikeln zu zu ordnen und dem entsprechend die Bestellungen auszuführen.. mit Claimbase ist das Geschichte! Ein super zuverlässiger Mitstreiter besonders in Sachen Live Sales, Story Sales aber auch allem anderen was Verkauf über Instagram angeht! Alleine diese App hat mich dazu bewegt, einen Shopify-Shop zu eröffnen!Danke auch für den megaschnellen Support, sogar via Instagram!Ich würde euch gerne mehr Sterne geben!

★★★★★Schnipselfrom Germany · 27 September 2024

Using the app is really easy and almost self-explanatory. The application works perfectly and if you have any questions, the developers of the app are always helpful and very friendly. The 2% fee is absolutely fair and, above all, very transparent. In addition, the app is constantly being developed and requests are addressed. Totally recommended!

Install in your Shopify store We pass your name, email and store domain to the Claimbase team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#24
instagram shopping
Total reviews
13
No change vs 30 days ago
Average rating
5.0 ★
0.00 vs 30 days ago
Top market
DE
93.3% of installs

Category & keyword rankings

Position and market share today

Keywordinstagram shopping#24—
Keywordinstagram shop#25—
KeywordClaims dashboard#30—
CategorySelling online - Other#470.0%

Reviews trend

Cumulative reviews · last 6 months

13 → 13 reviews · rating steady at 5.0★
Ranks #24 in 1 of 10 App Store groups tracked.Open full charts →

Claimbase: Instagram Sales FAQs

How do I install the Claimbase: Instagram Sales Shopify app?
To install Claimbase: Instagram Sales on your Shopify store, click on the Claimbase: Instagram Sales installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Claimbase: Instagram Sales on your Shopify store, then contact us now.
What are the key features of Claimbase: Instagram Sales?

The key features offered by Claimbase: Instagram Sales to Shopify store owners are:

  • Supports Instagram Live Sales, Feed Sales, Story Sales, and DM sales
  • Private checkout links are sent to your customers' Instagram DMs within seconds
  • Manage all claims through your Claims Dashboard, including unsuccessful ones
  • No more blocked comments during your Instagram Live Sales
  • Define product reservation and cart hold times
Does Claimbase: Instagram Sales integrate with other Shopify apps or tools?

Claimbase: Instagram Sales has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for Claimbase: Instagram Sales?

No, Claimbase: Instagram Sales does not offer any free trial.

What are the pricing plans for Claimbase: Instagram Sales?

The app offers 1 plan that is forever-free.

How does billing work for Claimbase: Instagram Sales?

Claimbase: Instagram Sales is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Claimbase: Instagram Sales allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Claimbase: Instagram Sales offer customer support?

Yes, Claimbase: Instagram Sales offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Claimbase: Instagram Sales offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Claimbase: Instagram Sales compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

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Install in your Shopify store We pass your name, email and store domain to the Claimbase team so they can help install and configure the app on your store.

.myshopify.com
5.0★★★★★13 reviews · 100.0% positive

Writing reviews on ShopDigest is coming soon.

  • LK
    Lea‘s Kristall ParadiesGermany · 31 Jul 2025
    ★★★★★

    Einfach genial – Claimbase erleichtert mir den Alltag enorm!Seit ich Claimbase nutze, laufen meine Live Sales endlich reibungslos. Das System sorgt für klare Abläufe im Shop, verhindert Doppelverkäufe und schafft Transparenz – sowohl für mich als Verkäufer als auch für meine Kund:innen. Die Bedienung ist super einfach und intuitiv, sodass man sofort loslegen kann, ohne lange Einarbeitung.Besonders beeindruckt bin ich davon, wie „schlau“ das System ist: Es denkt mit, arbeitet zuverlässig im Hintergrund und spart mir richtig viel Stress. Claimbase ist für mich mittlerweile unverzichtbar geworden. Klare Empfehlung für alle, die professionell und organisiert verkaufen wollen!

    CL
    ClaimbaseDeveloper1 Aug 2025

    Hi Lea,thank you so much for your kind feedback, we really appreciate it and are happy, that Claimbase makes your life as an entrepreneur easier!If you ever have questions or need support, feel free to reach out through the channels you already know: Via DM to our Instagram @claimbase.app or via email to [email protected] wish you and your business all the best for the future and are happy to continue to work with you!BR,Your Claimbase Team

  • LC
    Leodora CrystalsGermany · 18 Apr 2025
    ★★★★★

    I'm very satisfied with Claimbase. The support is always helpful and responds very quickly. Selling with the app is easy and a huge help for us shops, as well as for our customers. Thanks to the great team!

    CL
    ClaimbaseDeveloper21 Apr 2025

    Dear Leodora,thank you so much for your review! We are glad that Claimbase helps you run your business and that our support is helpful.In case of questions, feel free to reach out anytime!Best,Claimbase

  • LU
    LUNATICGermany · 10 Dec 2024
    ★★★★★

    Wie verwenden Claimbase jetzt seit einigen Wochen & sind rundum zufrieden! Die App funktioniert super & erleichtert die Livesales ungemein! Wir sparen super viel Zeit, haben alles viel besser im Blick und die Vorteile, die Claimbase datenschutztechnisch und buchhalterisch bietet machen wirklich viel aus. Der Kundenservice ist richtig gut & der Kontakt einfach und super nett. Wir sind rundum zufrieden :)

    CL
    ClaimbaseDeveloper11 Dec 2024

    Liebes LUNATIC Team,vielen Dank für eure liebe Bewertung! Wir freuen uns sehr, dass ihr mit der App, als auch mit unserem Kundenservice zufrieden seid!Wir sind bei Fragen, Anregungen, Feature-Wünschen, etc. jederzeit für euch erreichbar auf Instagram @claimbase.app oder per email an [email protected] Grüße und weiterhin viel Erfolg mit Claimbase!

  • WW
    Wanda WonderGermany · 2 Dec 2024
    ★★★★★

    Ich benutze die Claimbase App erst seit kurzem, kenne sie aber schon länger über einen anderen Shop.Claimbase ist für mich der absolute Gamechanger! Vorher war es immer sehr zeitaufwendig nach z.B. dem Live Sale alle Kunden mit ihren Artikeln zu zu ordnen und dem entsprechend die Bestellungen auszuführen.. mit Claimbase ist das Geschichte! Ein super zuverlässiger Mitstreiter besonders in Sachen Live Sales, Story Sales aber auch allem anderen was Verkauf über Instagram angeht! Alleine diese App hat mich dazu bewegt, einen Shopify-Shop zu eröffnen!Danke auch für den megaschnellen Support, sogar via Instagram!Ich würde euch gerne mehr Sterne geben!

    CL
    ClaimbaseDeveloper9 Dec 2024

    Hallo liebes Wanda Wonder Team,vielen lieben Dank für Eure positive Bewertung! Wir freuen uns sehr, dass Claimbase Euch dazu bewegt hat, einen Shopify Store zu eröffnen und dass die App euer Leben erleichtert!Falls ihr in der Zukunft Fragen, Anregungen, Unterstützungsbedarf, etc. habt, schreibt uns jederzeit auf Instagram an @claimbase.app oder per Email an [email protected]. Wir antworten immer schnellstmöglich, meist innerhalb von wenigen Minuten!Wir freuen uns sehr, euch an Bord zu haben und auf eine weiterhin sehr gute Zusammenarbeit!

  • SC
    SchnipselGermany · 27 Sep 2024
    ★★★★★

    Using the app is really easy and almost self-explanatory. The application works perfectly and if you have any questions, the developers of the app are always helpful and very friendly. The 2% fee is absolutely fair and, above all, very transparent. In addition, the app is constantly being developed and requests are addressed. Totally recommended!

    CL
    ClaimbaseDeveloper29 Sep 2024

    Hey, thank you so much for your review! We are happy that you had an easy time setting up the app, we were more than happy to do the personal onboarding call for you and meeting you! We also appreciate your kind feedback to our current pricing model, thank you for that!If you ever need help or have questions, please don't hesitate to contact us anytime via email to [email protected] or via IG DM to @claimbase.app.All the best for you and your business and happy selling!

  • NE
    NellAs_ZauberhandGermany · 27 Sep 2024
    ★★★★★

    Amazing Tool for boosting Instagram sales!We've been using the Claimbase app for a short time now, and we're absolutely thrilled! It has greatly supported our sales on Instagram and made the entire process so much smoother. Not only are we impressed, but our customers also love it. One of the best features is that they can continue to claim items even after the live sales have ended. The support from Claimbase is also fantastic. Responses are super quick, and every issue is handled with great care. We really appreciate the help and are excited to continue working with you. Highly recommend for anyone looking to streamline their Instagram sales!

    CL
    ClaimbaseDeveloper29 Sep 2024

    Thank you so much for your positive review! We are so happy that Claimbase has a positive impact on your business, and that also your customers love the app. He truly appreciate you being part of the Claimbase community and we will continue to do everything possible to help you advance your business even further.If you ever need assistance or want to request a new feature, you know you can always DM us on Instagram to @claimbase.app.All the best for you and happy selling!

  • NA
    NachtKreativGermany · 30 Aug 2024
    ★★★★★

    I have just started my small business and decided to use Claimbase right from the start when the app was in early access. The app makes it easier for me to sell via Instagram. Livesales are fairer, customers get direct feedback on their successful claims and can check out directly via the link sent to them. No more manual public listing after the sales and invoicing is so much quicker. All claims can also be viewed retrospectively and items that have become available again can be offered to customers who were also interested. The developers are constantly working on improving and expanding the app. The support is very fast and helpful. I am absolutely satisfied and can only recommend the app to anyone who sells on Instagram.

    CL
    ClaimbaseDeveloper31 Aug 2024

    Thank you so much for your positive review and for recommending Claimbase to other shops selling on Instagram!We are glad that you and your customers are enjoying the benefits of Claimbase, such as direct feedback for claims, no more manual invoicing after sales, and being able to go back and assign claimed items to other customers, in case they are not paid.We will do our best to continue to enable your business to grow and are looking forward to growing together with you!

  • MM
    Majestic Mahina CrystalsUnited States · 29 Aug 2024
    ★★★★★

    As the sole owner of a business who sells goods on social media, I’m always looking for ways to improve productivity. It was important to me that this app would seamlessly integrate with my established Shopify site as well as not deviate tremendously from our current processes. Gratefully, I’ve found those qualities through Claimbase. Not only did it have everything I was looking for but it literally gave me back 5-6 hours of my day if not more. Our Live events are more organized and flows exceptionally well with Claimbase. And, their customer service was top notch! My customers continue to rave about how easy it is to claim an item and checkout. I can’t say enough profound things about Claimbase. If you’re looking for an app to help you run your business, look no further! Claimbase is literally a life changer! Ola

    CL
    ClaimbaseDeveloper31 Aug 2024

    Thank you so much for your kind review! We are so happy that Claimbase has such a positive impact on your business, while preserving continuity with your current processes! We loved working with you up to this point and are looking forward for what's to come!If you ever have a question or feature request, write us anytime on Instagram @claimbase.app or via email [email protected] you again and all the best for you and your business!

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