Clyde | Warranty Platform Shopify App by Cover Genius

A comprehensive warranty program included from the start. All you need to earn money from selling warranties.

4.1 20 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Cover Genius team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Clyde | Warranty Platform

Pros
  • Easy Integration: The app seamlessly integrates with Shopify, making setup quick and straightforward.
  • Revenue Boost: Offering extended warranties has increased sales and average order value for many businesses.
  • User-Friendly Interface: The app is praised for its clean, intuitive design and customization options.
  • Trust Building: Customers appreciate the added confidence and security from warranty offerings.
Cons
  • Poor Post-Acquisition Support: Many users report unresponsive customer service and functionality issues since the company was acquired.
  • Limited Availability: The app is currently only available for US customers, excluding international users.

Screenshots

Clyde | Warranty Platform Shopify app screenshot 1
Clyde | Warranty Platform Shopify app screenshot 2
Clyde | Warranty Platform Shopify app screenshot 3
Clyde | Warranty Platform Shopify app screenshot 4
Clyde | Warranty Platform Shopify app screenshot 5
Clyde | Warranty Platform Shopify app screenshot 6

About the app

All you need to earn money from selling warranties.

  • Extended warranty up-sells.: Offer customers additional warranty options during and after the buying process.
  • Automated Claims Processing: Handle and deal with claims without any effort from you.
  • Effortless Profitability: Give peace-of-mind and boost the average order amount effortlessly.

Install in your Shopify store We pass your name, email and store domain to the Cover Genius team so they can help install and configure the app on your store.

Keywords

extended warranty Shopify appswarranty up-sell Shopify appsclaims processing Shopify appsincrease order value Shopify appspeace-of-mind warranty Shopify appsautomated warranty Shopify appspost-purchase warranty Shopify apps

Key features

  • Offer extended warranty options seamlessly during and after checkout.
  • Automate claims processing to reduce administrative workload.
  • Increase average order value with effortless warranty upselling.

Pricing

Clyde | Warranty Platform pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Clyde | Warranty Platform costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by Clyde | Warranty Platform is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

Clyde | Warranty Platform price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding Clyde | Warranty Platform pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Cover Genius team so they can help install and configure the app on your store.

Comparison

Top Clyde | Warranty Platform alternatives — detailed comparison

The table below highlights the crucial differences between Clyde | Warranty Platform and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings2.6 ★ (20 reviews)4.9 ★ (310 reviews)4.0 ★ (376 reviews)
Developed byCover GeniusCaptain InsureRouteApp LLC
Launch date24 August 20184 August 202217 January 2019
PricingFree$11/month, $49/monthFree
ObjectiveAll you need to earn money from selling warranties.Insurance for Shipping | Cart Upgrade | Payment Security Trustworthy PagesBoost growth with order safety, package monitoring and more.
CategoriesWarranties and insuranceUpsell and cross-sell, Warranties and insuranceOrder tracking, Returns and exchanges
Key features & highlights
PurposeA comprehensive warranty program included from the start.Increase your profits by using a shipping protection solution to decrease the chances of damage, loss, and theft.Lower your support expenses and boost income with parcel protection, tracing, advertising, and additional features.
Features list
  • Offer extended warranty options seamlessly during and after checkout.
  • Automate claims processing to reduce administrative workload.
  • Increase average order value with effortless warranty upselling.
  • Offset lost or damaged shipment costs with digital product cart upsells.
  • Retain all shipping protection fees as profit when claims are low.
  • Customize insurance pricing and style with multi-language support.
  • Shipping protection ensures customer peace of mind against loss or damage.
  • Instant claims resolution reduces support costs and enhances satisfaction.
  • Real-time package tracking keeps customers informed and engaged.
Highlights——
  • Based in United States
User reviews and ratings
Recommended80.0%97.1%74.6%
Pros
  • The app seamlessly integrates with Shopify, making setup quick and straightforward.
  • Offering extended warranties has increased sales and average order value for many businesses.
  • The app is praised for its clean, intuitive design and customization options.
  • Customers appreciate the added confidence and security from warranty offerings.
  • Businesses benefit from attractive pricing and margin customization for warranties.
  • The app enhances the shopping experience with smooth checkout integration.
  • Fast, responsive, and helpful assistance from the support team.
  • Quick and straightforward installation process with minimal effort.
  • Intuitive and simple navigation, making the app easy to use.
  • Reliable and valuable shipping insurance options for customers.
  • Significant uptake of shipping protection by customers, boosting revenue.
  • Prompt and efficient handling of technical or integration problems.
  • Round-the-clock assistance for immediate help.
  • Successful integration even with third-party or outdated themes.
  • Notable increase in average order value due to shipping protection.
  • Easy-to-follow instructions for setup and use.
  • Fast, responsive, and helpful assistance from the team.
  • Easy installation and smooth setup process.
  • Provides peace of mind and trust for customers with package protection.
  • Reduces customer service workload by handling claims efficiently.
  • Many customers opt for the service due to its perceived value.
  • Fast processing and approval for lost or damaged packages.
  • Increases conversion rates and reduces revenue loss from shipping issues.
  • Helps customers monitor shipments effortlessly.
  • No additional cost to businesses, with customers covering the fee.
  • Long-term users report consistent satisfaction with the service.
Cons
  • Many users report unresponsive customer service and functionality issues since the company was acquired.
  • The app is currently only available for US customers, excluding international users.
  • Some users experience bugs, such as warranties not appearing on product pages or checkout problems.
  • Requires Shopify Plus for checkout page functionality, limiting visibility.
  • Conflicts with other discount apps, overriding discounts.
  • Reports of recurring bugs, such as disappearing widgets.
  • Instances of slow or unclear refund request handling.
  • Some users report frequent claim rejections or unclear approval criteria.
  • Bugs in checkout flow or tracking updates disrupt user experience.
  • Merchants face delays or inconsistencies in receiving reimbursements.
  • Unauthorized charges or difficulty canceling subscriptions.
Pricing and plans
Total pricing plans121
Free planAvailableNot availableAvailable
Free trialNoYes, for 14 day(s)No
Technical information
Rating2.6 ★4.9 ★4.0 ★
Total reviews20313378
Launch date24 August 20184 August 202217 January 2019

More details about Clyde | Warranty Platform

Product description

Clyde by CoverGenius is an app that manages extended warranty programs for businesses, allowing them to focus on their products and customers. It offers features such as offering warranty upsells during purchase, a claims platform, and a dashboard for viewing metrics and managing the program.

AI summary

Clyde is a Shopify app that enables merchants to offer extended warranties and product protection plans to customers, seamlessly integrating with product pages and checkout. The app simplifies setup, provides customizable warranty options, and automatically matches warranties to products, helping businesses boost revenue and customer confidence. Strengths include a user-friendly interface, quick integration, and responsive customer support, with some users reporting significant improvements in sales and customer satisfaction. However, notable weaknesses involve inconsistent customer service, particularly following an acquisition, with reports of unresponsive support, delayed contract updates, and technical issues like warranty display errors. The app is currently limited to U.S. customers, and some merchants have experienced compatibility issues with certain store setups or product types. While many find the tool valuable for high-ticket items, others note challenges with lower-priced niches or mobile-focused audiences. Despite these limitations, Clyde remains a popular solution for merchants seeking to enhance their store’s value proposition with warranty offerings.

Support

For any questions, concerns, or assistance with Clyde | Warranty Platform, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Clyde | Warranty Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Clyde | Warranty Platform are available in various languages on the Shopify app store, including English.

Clyde | Warranty Platform support information in a nutshell
Support emailsupport@joinclyde.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Clyde | Warranty Platform seamlessly integrates with are given below.

CheckoutAttentiveGorgiasKlaviyo
Developer
NameCover Genius
ProfileSee all apps by Cover Genius
WebsiteView developer profile
Address45 Clarence St, Sydney, NSW, 2000

Installation

How to install Clyde | Warranty Platform on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Cover Genius team.

2

The developer gets in touch

Cover Genius contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.1
★★★★☆
20 total reviews
513
43
30
21
13

Clyde | Warranty Platform has an overall rating of 4.1 stars from a total of 20 reviews on the Shopify app store. Of these, 16 (80.0%) are positive, 0 (0.0%) are neutral, and 4 (20.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Game Room Shopfrom United States · 12 December 2024

Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

★★★★★Joli Amoursfrom United States · 1 June 2021

We have been using Clyde for a few months and my guests love that they can protect their purchases. In a business that has uncertainties, Clyde gives my guests the security they ant.

★★★★★VAIOfrom United States · 24 March 2021

We've been using Clyde for over a year now and it's such an improvement over our previous protection plan solution. I'd recommned Clyde as a easy way to added protection plan up-sells in your site. The dashbaord is clean and support is prompt.

★★★★★windmillairfrom United States · 18 March 2021

Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!

★★★★★AutoBrush®from United States · 16 March 2021

We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+

Install in your Shopify store We pass your name, email and store domain to the Cover Genius team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
—
No tracked groups
Total reviews
20
▲ 1 vs 30 days ago
Average rating
4.1 ★
▼ 0.16 vs 30 days ago
Top market
US
100.0% of installs

Reviews trend

Cumulative reviews · last 6 months

18 → 20 reviews · rating 4.1★ (−0.16)
No App Store groups tracked yet.Open full charts →

Clyde | Warranty Platform FAQs

How do I install the Clyde | Warranty Platform Shopify app?
To install Clyde | Warranty Platform on your Shopify store, click on the Clyde | Warranty Platform installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Clyde | Warranty Platform on your Shopify store, then contact us now.
What are the key features of Clyde | Warranty Platform?

The key features offered by Clyde | Warranty Platform to Shopify store owners are:

  • Offer customers extended warranty up-sells during and after the purchase flow
  • Receive and process claims without any work on your part
  • Provide peace-of-mind and increase average order value with no extra effort
Does Clyde | Warranty Platform integrate with other Shopify apps or tools?

Yes, Clyde | Warranty Platform seamlessly integrates with other Shopify apps or tools, such as Offer customers additional warranty options during and after the buying process., Handle and deal with claims without any effort from you., Give peace-of-mind and boost the average order amount effortlessly..

Is there a free trial available for Clyde | Warranty Platform?

No, Clyde | Warranty Platform does not offer any free trial.

What are the pricing plans for Clyde | Warranty Platform?

The app offers 1 plan that is forever-free.

How does billing work for Clyde | Warranty Platform?

Clyde | Warranty Platform is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, Clyde | Warranty Platform allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Clyde | Warranty Platform offer customer support?

Yes, Clyde | Warranty Platform offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Clyde | Warranty Platform offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Clyde | Warranty Platform compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Cover Genius team so they can help install and configure the app on your store.

.myshopify.com
4.1★★★★☆20 reviews · 80.0% positive

Writing reviews on ShopDigest is coming soon.

  • GR
    Game Room ShopUnited States · 12 Dec 2024
    ★★★★★

    Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

  • JA
    Joli AmoursUnited States · 1 Jun 2021
    ★★★★★

    We have been using Clyde for a few months and my guests love that they can protect their purchases. In a business that has uncertainties, Clyde gives my guests the security they ant.

    CG
    Cover GeniusDeveloper16 Jul 2021

    Thanks, Joli Amours! We're thrilled to hear that Clyde is contributing to a stellar customer experience.

  • VA
    VAIOUnited States · 24 Mar 2021
    ★★★★★

    We've been using Clyde for over a year now and it's such an improvement over our previous protection plan solution. I'd recommned Clyde as a easy way to added protection plan up-sells in your site. The dashbaord is clean and support is prompt.

    CG
    Cover GeniusDeveloper14 Apr 2021

    Thanks so much, VAIO. It's been great partnering with you, and we're always looking to make the protection program experience better and better.

  • WI
    windmillairUnited States · 18 Mar 2021
    ★★★★★

    Clyde is super easy and setup was fast/simple! It enables us to offer our customers even more product coverage (without doing any leg work on our end!). Our customers love the platform too. Highly recommend!

    CG
    Cover GeniusDeveloper14 Apr 2021

    Thank you so much, Team Windmill. We're thrilled to hear that both you and your customers are loving Clyde.

  • AU
    AutoBrush®United States · 16 Mar 2021
    ★★★★★

    We've been using Clyde for almost 2 years - started post purchase only, then added to site on our PDPs and in cart - really evolving the customer experience. The support team is excellent and really helped us track & evolve our pricing and offerings - super quick to respond too. A+

    CG
    Cover GeniusDeveloper14 Apr 2021

    Always a pleasure working with you, AutoBrush team! We’re looking forward to many more successful years to come.

  • SC
    Soul CeramicsUnited States · 5 Jun 2019
    ★★★★★

    Top-notch customer service & product! The Clyde team worked closely with us to answer a variety of edge-case questions and get things setup. I've already recommended them to friends, and would be happy to do so in the future!

  • FL
    fluidfreeride.comUnited States · 29 Mar 2019
    ★★★★★

    Great offering overall. Enables shop owners to offer third party warranties right in their shop. The warranties are automatically matched to the products on the back end. It shows up as a little button underneath the add to cart button and customers can add an extended warranty contract to their cart. Shop owners an set higher pricing for the contracts to make a little margin and/or cover for payment fees. The team is super responsive and always helps within 24h in case of questions or concerns. Highly recommended for anyone selling higher value goods and wanting to offer extended warranties just like amazon does.

  • RE
    RestaurantStock.comUnited States · 12 Feb 2019
    ★★★★★

    We are really happy to work with Clyde. The setup was easy. the support is great. the people are nice. Most importantly, we are very happy to offer extended warranties to our valued customers!

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