Cashfree CODFIRM Shopify App by CODFIRM

We've been using this app for quite some time and it has significantly improved our COD order management. The OTP verification and confirmation process helps ensure genuine orders, which has reduced fake orders, cancellations, and RTO issues. The ability to convert COD orders to prepaid is a great feature and has worked smoothly for our store. Integration was easy and the system runs reliably without any major issues. Another highlight is the excellent support from the team — they are responsive, helpful, and quick to resolve any queries. Overall, it has made our order confirmation process much more efficient and transparent. Highly recommended for stores dealing with COD orders.

The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform.In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!

The customer support is very good. Gave instant solution.

CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers. Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app.All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.

Very helpful app to overcome the problem of fake orders. By integrating OTP log in and confirmation of phone numbers for COD we are able to avoid fake orders and better optimise our ad spend and shipping costs. The team at CODFIRM was very helpful to streamline the integration. Looking forward to adding more of their features to make customer checkout and payment collection smoother.

With Shopify stores recently experiences an influx of fraudulent COD orders through #MetaAds the CODFIRM COD Verification Suite has been an effective tool to combat this issue. The app works seamlessly first by identifying and tagging non verified COD orders and then by auto cancelling them within a set timeframe. The app does have downtime but the support and technical teams are very supportive with getting the system back online efficiently.

Love the app, does everything we need from it. The support team is so responsive, have never seen this kind of support on any Shopify app ever

The integration was smooth. It’s effectiveness in managing COD transactions has optimized our order confirmation process, leading to improved order fulfillment reliability.A notable highlight of our interaction has been the outstanding assistance offered by the CODFIRM team. Their prompt responsiveness and assistance have played a crucial role in swiftly resolving any questions or issues. The team's commitment to delivering a seamless user experience has greatly bolstered our trust in the product.In summary, we are thoroughly pleased and wholeheartedly recommend CODFIRM!