ShipMonk | Order Fulfillment Vs Track by Loop: Which Shopify App Is Best For Your Store In November 2026?

Discover the power of Shopify apps as we compare ShipMonk | Order Fulfillment and Track by Loop side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

ShipMonk leads on 4 of the 7 factors, including rating, total reviews and track record — 102 reviews at 4.4★ and a free plan — while Track by Loop leads on support channels and integrations. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the ShipMonk team so they can help install and configure the app on your store.

.myshopify.com

Comparison

Top ShipMonk | Order Fulfillment alternatives — detailed comparison

The table below highlights the crucial differences between ShipMonk | Order Fulfillment and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.4 ★ (102 reviews)4.3 ★ (75 reviews)
Developed byShipMonkWonderment
Launch date15 December 20175 October 2020
PricingFree$99/month, $189/month, $449/month
Objective#1 Online Business 3PL - Delivery, Shipping and Stock Management.The customer experience continues even after payment.
CategoriesThird-party logistics (3PL), Shipping ratesOrder tracking, Staff notifications
Key features & highlights
PurposeBrands that are expanding trust ShipMonk's third-party logistics platform to handle their shipping and fulfillment tasks.Wonderment Post-Purchase lets brands share updates and improve their customer's experience.
Features list
  • Proactively manage shipping and fulfillment operations for better efficiency.
  • Access heavily discounted carrier shipping rates to reduce costs.
  • Receive dedicated support from assigned customer service specialists.
  • Quickly identify stalled shipments and shipping exceptions to resolve delays.
  • Proactively notify customers about delivery updates via email and SMS.
  • Customize tracking pages with product recommendations to boost sales.
Highlights——
User reviews and ratings
Recommended84.3%97.4%
Pros
  • Responsive, professional, and dedicated support teams, including "happiness engineers," frequently praised for their efficiency and problem-solving.
  • Intuitive software with seamless Shopify integration, easy navigation, and robust features for order and inventory management.
  • Fast and accurate processing, with many orders shipped same or next day, ensuring customer satisfaction.
  • Comprehensive and helpful onboarding process, with personalized assistance to ease the transition for new users.
  • Capable of handling high order volumes and adapting to business growth, with flexible solutions for varying needs.
  • Clear and upfront cost structures, with competitive rates and detailed reporting for better financial management.
  • Many users highlight long-term partnerships, appreciating ShipMonk's commitment to their success.
  • The app significantly reduces customer inquiries by providing real-time updates and proactive notifications about order status.
  • Effortless integration with Klaviyo enables automated email flows and enhanced customer segmentation.
  • The team is highly responsive, knowledgeable, and goes above and beyond to assist with onboarding and customization.
  • Customizable tracking pages and transactional emails enhance brand consistency and customer engagement.
  • Advanced reporting and dashboards provide valuable data on carrier performance and fulfillment analytics.
  • The app drives incremental revenue through improved post-purchase communication and reduced support tickets.
  • Quick and intuitive setup process with minimal technical effort required.
  • Works seamlessly with various shipping carriers, including USPS, UPS, and FedEx.
  • Effective across international markets, including Canada, Australia, and the UK.
  • Identifies and addresses shipping delays before customers are aware, improving satisfaction.
Cons
  • Frequent reports of missing or misplaced inventory, leading to financial losses and customer dissatisfaction.
  • Complaints about excessive fees, hidden charges, and inflated storage pricing compared to competitors.
  • Issues with receiving, packing, and shipping accuracy, including damaged goods and incorrect deliveries.
  • Challenges in ending partnerships, including high fees and delays in retrieving inventory.
  • While some reviews criticized poor communication, the majority praised responsiveness and professionalism, so it remains in Pros .
  • Mixed sentiment (some positive, some negative), but not dominant enough to retain in either list.
  • Negative sentiment (loss/errors) outweighed positive mentions, so removed from Pros and kept in Cons .
  • Some users find the dashboard visually appealing but less intuitive for managing orders without exporting CSV files.
Pricing and plans
Total pricing plans13
Free planAvailableNot available
Free trialNoNo
Technical information
Rating4.4 ★4.3 ★
Total reviews10276
Launch date15 December 20175 October 2020

ShipMonk | Order Fulfillment vs Track by Loop: Final Verdict

When choosing the ideal Shopify app for your business, both ShipMonk | Order Fulfillment and Track by Loop offer unique strengths and considerations.

The choice between ShipMonk | Order Fulfillment and Track by Loop depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 ShipMonk | Order Fulfillment

Takes 4 of the 7 comparison factors. Track by Loop leads on support channels and integrations.

FactorPriorityShipMonkTrack by Loop
Average RatingHigh priorityWinner—Detail
Total ReviewsHigh priorityWinner—Detail
Launch DateLow priorityWinner—Detail
BudgetHigh priorityWinner—Detail
Support ChannelMedium priority—WinnerDetail
IntegrationsMedium priority—WinnerDetail
Trial PeriodLow priority——Detail

Average Rating

High priority

While considering user reviews, take note of the average ratings for ShipMonk | Order Fulfillment and Track by Loop. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, ShipMonk | Order Fulfillment holds an average rating of 4.4 stars, whereas Track by Loop has 4.3 star ratings.

🥇 Winner: ShipMonk | Order Fulfillment🥈 Runner Up: Track by Loop
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews ShipMonk | Order Fulfillment and Track by Loop have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, ShipMonk | Order Fulfillment has received a total of 102 reviews and Track by Loop has 75 reviews.

🥇 Winner: ShipMonk | Order Fulfillment🥈 Runner Up: Track by Loop
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - ShipMonk | Order Fulfillment and Track by Loop to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. ShipMonk | Order Fulfillment and Track by Loop were launched on Dec 15, 2017 and Oct 5, 2020 respectively.

🥇 Winner: ShipMonk | Order Fulfillment🥈 Runner Up: Track by Loop
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, ShipMonk | Order Fulfillment offers 1 pricing plan (1 free plan, 0 paid plans) with an average plan price of $0.00. Track by Loop, on the other hand, has a total of 3 pricing plans (0 free plans, 3 paid plans) with an average plan price of $245.67.

🥇 Winner: ShipMonk | Order Fulfillment🥈 Runner Up: Track by Loop
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both ShipMonk | Order Fulfillment and Track by Loop provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

ShipMonk | Order Fulfillment2 support options
Track by Loop3 support options
🥇 Winner: Track by Loop🥈 Runner Up: ShipMonk | Order Fulfillment
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of ShipMonk | Order Fulfillment and Track by Loop. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

ShipMonk | Order Fulfillment8 integrations
Track by Loop9 integrations
🥇 Winner: Track by Loop🥈 Runner Up: ShipMonk | Order Fulfillment
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. ShipMonk | Order Fulfillment has no free trial period. Track by Loop, on the other hand, has no free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: N/A🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between ShipMonk | Order Fulfillment and Track by Loop that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: ShipMonk | Order Fulfillment vs Track by Loop

In this comprehensive comparison, we'll delve into the details of two Shopify apps: ShipMonk | Order Fulfillment and Track by Loop. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewShipMonk | Order Fulfillment vs Track by Loop

Let's dive into the overview of these two apps: ShipMonk | Order Fulfillment and Track by Loop, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

ShipMonk | Order Fulfillment Overview

ShipMonk | Order Fulfillment is a Shopify app developed by Unknown Developer to help merchants with #1 Online Business 3PL - Delivery, Shipping and Stock Management. With an average rating of 4.4 stars from 102 reviews, ShipMonk | Order Fulfillment is one of the top-rated Third-party logistics (3PL) Shopify apps.

Launch DateDec 15, 2017
PurposeBrands that are expanding trust ShipMonk's third-party logistics platform to handle their shipping and fulfillment tasks.
Pricing summaryFree to install. Additional charges may apply.

Track by Loop Overview

Track by Loop is a Shopify app developed by Unknown Developer to help merchants with The customer experience continues even after payment. With an average rating of 4.3 stars from 75 reviews, Track by Loop is one of the top-rated Order tracking Shopify apps.

Launch DateOct 5, 2020
PurposeWonderment Post-Purchase lets brands share updates and improve their customer's experience.
Pricing summaryFrom $99/month
Features ComparisonShipMonk | Order Fulfillment vs Track by Loop

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

ShipMonk | Order Fulfillment Features

  • Designed to assist companies in taking an active role in shipping and fulfillment.
  • Use ShipMonk's significantly reduced carrier shipping prices.
  • Dedicated support staff ensure your account gets the help it needs.

Track by Loop Features

  • Eliminate All Blindspots in Shipping
  • Avoid 'Where's My Order?'
  • Attract Returning Customers
Pricing PlansShipMonk | Order Fulfillment vs Track by Loop

There are tons of Shopify apps for small businesses and enterprises alike. From ShipMonk | Order Fulfillment to Track by Loop, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of ShipMonk | Order Fulfillment and Track by Loop measure up.

ShipMonk | Order Fulfillment Pricing Details

ShipMonk | Order Fulfillment offers 1 free plan.

Free
$0 /month

Track by Loop Pricing Details

Track by Loop offers 3 paid plans, which cost $99/ month, $189/ month, $449/ month. The paid plans have no free trial period.

Starter Plan
$99 /month
  • Klaviyo, Postscript, Attentive
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service
Premium Plan
$189 /month
  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
Plus Plan
$449 /month
  • Everything in Premium, plus:
  • Delivery Promise
  • Webhooks and API
  • Split Shipment Support

Install in your Shopify store We pass your name, email and store domain to the ShipMonk team so they can help install and configure the app on your store.

User RatingsShipMonk | Order Fulfillment vs Track by Loop

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about ShipMonk | Order Fulfillment and Track by Loop.

ShipMonk | Order Fulfillment Ratings

ShipMonk | Order Fulfillment has garnered an overall rating of 4.4 stars from a total of 102 reviews on the Shopify app store.

4.4★★★★☆| 102 reviews

Of the total reviews, 88% are positive, 12% are neutral, and 12% are negative.

✨ AI Summary of ShipMonk | Order Fulfillment Reviews

Shipmonk is a third-party logistics (3PL) and fulfillment service designed to streamline order processing, inventory management, and shipping for eCommerce businesses, particularly those using Shopify. The platform offers seamless integration with Shopify, automating order fulfillment and providing real-time inventory tracking. Its user-friendly dashboard includes features like inventory forecasting, order management, and reporting tools, making it accessible for both technical and non-technical users. Strengths include responsive customer service, with dedicated "happiness engineers" providing personalized support, and efficient same-day or next-day order processing. The app is praised for its intuitive interface, discounted shipping rates, and flexibility in handling custom packing requests or kitting projects. However, some limitations include inconsistencies in inventory accuracy, occasional lost or mispacked items, and billing discrepancies, particularly with storage and fulfillment fees. International shipping reliability has been noted as a challenge without third-party partnerships, and some users report difficulties with onboarding or contract termination processes. While many users highlight operational improvements and strong customer support, others cite issues with warehouse management, including lost inventory and delayed resolutions for claims. Overall, Shipmonk is well-suited for businesses seeking scalable fulfillment solutions but may require careful oversight for complex logistics needs.

Track by Loop Ratings

Track by Loop has garnered an overall rating of 4.3 stars from a total of 75 reviews on the Shopify app store.

4.3★★★★☆| 75 reviews

Of the total reviews, 86% are positive, 14% are neutral, and 14% are negative.

✨ AI Summary of Track by Loop Reviews

Wonderment is a Shopify app designed to enhance post-purchase customer experiences through proactive order tracking and branded communication. The app provides customizable tracking pages, automated delivery notifications, and seamless integrations with Klaviyo and Shopify, enabling merchants to deliver timely, on-brand updates to customers. Key features include real-time shipment visibility, proactive delay alerts, and performance analytics, which help reduce customer support inquiries and improve satisfaction. Strengths include intuitive onboarding, responsive customer support, and robust Klaviyo integration for advanced email and SMS flows. The app also offers actionable insights into carrier performance and fulfillment trends. A notable limitation is the reporting interface, which some find less intuitive, requiring manual data exports for deeper analysis. Overall, Wonderment excels in streamlining post-purchase communication, fostering customer trust, and driving operational efficiency for e-commerce businesses.

Pros and ConsShipMonk | Order Fulfillment vs Track by Loop

Let's explore the pros and cons of ShipMonk | Order Fulfillment and Track by Loop to better understand their strengths and limitations.

ShipMonk | Order Fulfillment Pros and Cons

Pros
  • Responsive, professional, and dedicated support teams, including "happiness engineers," frequently praised for their efficiency and problem-solving.
  • Intuitive software with seamless Shopify integration, easy navigation, and robust features for order and inventory management.
  • Fast and accurate processing, with many orders shipped same or next day, ensuring customer satisfaction.
  • Comprehensive and helpful onboarding process, with personalized assistance to ease the transition for new users.
  • Capable of handling high order volumes and adapting to business growth, with flexible solutions for varying needs.
  • Clear and upfront cost structures, with competitive rates and detailed reporting for better financial management.
  • Many users highlight long-term partnerships, appreciating ShipMonk's commitment to their success.
Cons
  • Frequent reports of missing or misplaced inventory, leading to financial losses and customer dissatisfaction.
  • Complaints about excessive fees, hidden charges, and inflated storage pricing compared to competitors.
  • Issues with receiving, packing, and shipping accuracy, including damaged goods and incorrect deliveries.
  • Challenges in ending partnerships, including high fees and delays in retrieving inventory.
  • While some reviews criticized poor communication, the majority praised responsiveness and professionalism, so it remains in Pros .
  • Mixed sentiment (some positive, some negative), but not dominant enough to retain in either list.
  • Negative sentiment (loss/errors) outweighed positive mentions, so removed from Pros and kept in Cons .

Track by Loop Pros and Cons

Pros
  • The app significantly reduces customer inquiries by providing real-time updates and proactive notifications about order status.
  • Effortless integration with Klaviyo enables automated email flows and enhanced customer segmentation.
  • The team is highly responsive, knowledgeable, and goes above and beyond to assist with onboarding and customization.
  • Customizable tracking pages and transactional emails enhance brand consistency and customer engagement.
  • Advanced reporting and dashboards provide valuable data on carrier performance and fulfillment analytics.
  • The app drives incremental revenue through improved post-purchase communication and reduced support tickets.
  • Quick and intuitive setup process with minimal technical effort required.
  • Works seamlessly with various shipping carriers, including USPS, UPS, and FedEx.
  • Effective across international markets, including Canada, Australia, and the UK.
  • Identifies and addresses shipping delays before customers are aware, improving satisfaction.
Cons
  • Some users find the dashboard visually appealing but less intuitive for managing orders without exporting CSV files.
Featured IntegrationsShipMonk | Order Fulfillment vs Track by Loop

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of ShipMonk | Order Fulfillment and Track by Loop, and see how effortlessly these apps can enhance your store operations.

ShipMonk | Order Fulfillment Integrations

ShipMonk | Order Fulfillment offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutShopify AdminAmazonCin7GorgaisLoop ReturnsReturnlySkubana

Track by Loop Integrations

Track by Loop offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutCustomer accountsShopify FlowAttentiveGorgiasKlaviyoPostscriptReviews PlatformsSlack
SupportShipMonk | Order Fulfillment vs Track by Loop

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to ShipMonk | Order Fulfillment and Track by Loop. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

ShipMonk | Order Fulfillment User Support

For any inquiries or assistance regarding ShipMonk | Order Fulfillment, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

Track by Loop User Support

For any inquiries or assistance regarding Track by Loop, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Track by Loop offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

1

Send your details

Your name, email and store domain go straight to the ShipMonk team.

2

The developer gets in touch

ShipMonk contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the ShipMonk team so they can help install and configure the app on your store.

FAQs for ShipMonk | Order Fulfillment and Track by Loop

1. What is the key difference between these Shopify apps: ShipMonk | Order Fulfillment and Track by Loop?

When comparing various Shopify apps, their main objective sets them apart. ShipMonk | Order Fulfillment is designed to help merchants with #1 Online Business 3PL - Delivery, Shipping and Stock Management.. On the other hand, Track by Loop focuses on The customer experience continues even after payment.. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between ShipMonk | Order Fulfillment and Track by Loop offers free pricing plan options for Shopify merchants?

ShipMonk | Order Fulfillment has 1 free plan. Track by Loop has no free plans.

3. What are the pricing plans for ShipMonk | Order Fulfillment and Track by Loop?

While the specific pricing plans may vary for each app, here's a general breakdown:

ShipMonk | Order Fulfillment offers a total of 1 pricing plan: 1 free plan and 0 paid plans. Paid plan costs: Not available. Free plan cost: Free.

Track by Loop offers a total of 3 pricing plans: 0 free plans and 3 paid plans. Paid plan costs: $99/ month, $189/ month, $449/ month. Free plan costs: Not available.

4. Is there a free trial available for ShipMonk | Order Fulfillment and Track by Loop?

ShipMonk | Order Fulfillment has no free trial period. Track by Loop, on the other hand, has no free trial period.

5. What are the integration options available for ShipMonk | Order Fulfillment and Track by Loop?

ShipMonk | Order Fulfillment: Checkout, Shopify Admin, Amazon, Cin7, Gorgais, Loop Returns, Returnly, Skubana.

Track by Loop: Checkout, Customer accounts, Shopify Flow, Attentive, Gorgias, Klaviyo, Postscript, Reviews Platforms, Slack.

6. What are the support options available for ShipMonk | Order Fulfillment and Track by Loop?

ShipMonk | Order Fulfillment · Email: [email protected] · Website: https://support.shipmonk.com/

Track by Loop · Email: [email protected] · Website: https://wonderment.com · FAQ: https://docs.wonderment.com/

7. Are ShipMonk | Order Fulfillment and Track by Loop compatible with my Shopify theme?

Generally, ShipMonk | Order Fulfillment and Track by Loop are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between ShipMonk | Order Fulfillment and Track by Loop is better?

Determining which app between ShipMonk | Order Fulfillment and Track by Loop is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

uParcel
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Quiver allows you to offer top-notch delivery. Amazing.

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Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the ShipMonk team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

ShipMonk | Order Fulfillment
4.4 ★ · 102 reviews · Free plan
Track by Loop
4.3 ★ · 75 reviews · From $99/mo

Verdict at a glance

ShipMonk takes 4 of the 7 comparison factors, including rating, total reviews and track record. Track by Loop leads on support channels and integrations.

🥇 Winner: ShipMonk | Order Fulfillment🥈 Runner Up: Track by Loop
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