Winback: SMS Marketing Vs SuperSMS.AI ‑ AI SMS Marketing: Which Shopify App Is Best For Your Store In November 2026?

Discover the power of Shopify apps as we compare Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

SuperSMS.AI ‑ AI SMS Marketing leads on total reviews, budget and integrations — 70 reviews at 3.7★ and a free plan — while Winback leads on rating and track record. Read the full verdict

Install in your Shopify store We pass your name, email and store domain to the Winback team so they can help install and configure the app on your store.

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Comparison

Top Winback: SMS Marketing alternatives — detailed comparison

The table below highlights the crucial differences between Winback: SMS Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.5 ★ (59 reviews)3.7 ★ (70 reviews)
Developed byWinbackPenguin Secret Agency Vietnam
Launch date24 July 201917 March 2020
PricingFree, $149/month, $299/month, $899/monthFree
ObjectiveText message advertising, cart retrieval, restock alerts, pop-up ads.—
CategoriesAbandoned cart, SMS marketingAbandoned cart, SMS marketing
Key features & highlights
PurposeIncrease sales and earnings quickly with effective text message marketing and automation.An easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants
Features list
  • Recover lost sales by automatically reminding customers about abandoned carts.
  • Boost revenue with targeted upsell campaigns via SMS.
  • Notify customers instantly when out-of-stock items are restocked.
  • Automate SMS and MMS campaigns based on customer behavior triggers.
  • Recover abandoned carts with personalized, time-sensitive discount offers.
  • Segment customers by location, purchase history, and cart activity.
Highlights——
User reviews and ratings
Recommended84.3%76.5%
Pros
  • Significant increase in sales and recovered abandoned carts reported by multiple users.
  • High engagement and response rates from customers compared to email.
  • Easy installation and intuitive interface for quick onboarding.
  • Successful automated SMS campaigns with minimal manual intervention required.
  • Tailored advice and video tutorials to optimize performance.
  • Frequent mentions of the app paying for itself quickly with substantial returns.
  • Works seamlessly across multiple store locations and regions.
  • Enhanced two-way communication with customers via SMS.
  • Consistent functionality when operational, with minimal technical issues.
  • The app is frequently praised for its intuitive setup and user-friendly navigation.
  • Many users report increased sales and higher ROI compared to email marketing.
  • Positive feedback highlights consistent functionality for SMS campaigns and abandoned cart recovery.
  • Users appreciate the step-by-step guidance and ease of initial configuration.
  • Seamless compatibility with Shopify stores is a recurring positive theme.
  • The ability to create and use pre-set text templates is well-received.
  • Users note better customer response rates via SMS compared to other communication methods.
  • The app’s effectiveness in recovering lost sales is frequently highlighted.
Cons
  • Reports of the app not loading, SMS not being delivered, or analytics not working.
  • Users charged despite app malfunctions, with difficulty canceling subscriptions.
  • Concerns about inflated revenue claims and misleading performance data.
  • Instances of unauthorized changes to store settings and aggressive customer interactions.
  • Multiple users report messages not being sent or received despite being charged.
  • Complaints about expensive pricing models, especially for per-text charges.
  • Frequent crashes, dashboard access issues, and automation errors are mentioned.
  • Users express frustration over unclear pricing and unexpected charges.
Pricing and plans
Total pricing plans41
Free planAvailableAvailable
Free trialNoNo
Technical information
Rating4.5 ★3.7 ★
Total reviews7068
Launch date24 July 201917 March 2020

Winback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing: Final Verdict

When choosing the ideal Shopify app for your business, both Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing offer unique strengths and considerations.

The choice between Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 SuperSMS.AI ‑ AI SMS Marketing

Takes 3 of the 7 comparison factors, with 1 tied. Winback: SMS Marketing leads on rating and track record.

FactorPriorityWinbackSuperSMS.AI ‑ AI SMS Marketing
Average RatingHigh priorityWinner—Detail
Total ReviewsHigh priority—WinnerDetail
Launch DateLow priorityWinner—Detail
BudgetHigh priority—WinnerDetail
Support ChannelMedium priorityTiedTiedDetail
IntegrationsMedium priority—WinnerDetail
Trial PeriodLow priority——Detail

Average Rating

High priority

While considering user reviews, take note of the average ratings for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, Winback: SMS Marketing holds an average rating of 4.5 stars, whereas SuperSMS.AI ‑ AI SMS Marketing has 3.7 star ratings.

🥇 Winner: Winback: SMS Marketing🥈 Runner Up: SuperSMS.AI ‑ AI SMS Marketing
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, Winback: SMS Marketing has received a total of 59 reviews and SuperSMS.AI ‑ AI SMS Marketing has 70 reviews.

🥇 Winner: SuperSMS.AI ‑ AI SMS Marketing🥈 Runner Up: Winback: SMS Marketing
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing were launched on Jul 24, 2019 and Mar 17, 2020 respectively.

🥇 Winner: Winback: SMS Marketing🥈 Runner Up: SuperSMS.AI ‑ AI SMS Marketing
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, Winback: SMS Marketing offers 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $336.75. SuperSMS.AI ‑ AI SMS Marketing, on the other hand, has a total of 1 pricing plan (1 free plan, 0 paid plans) with an average plan price of $0.00.

🥇 Winner: SuperSMS.AI ‑ AI SMS Marketing🥈 Runner Up: Winback: SMS Marketing
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

Winback: SMS Marketing3 support options
SuperSMS.AI ‑ AI SMS Marketing3 support options
🥇 Winner: Winback: SMS Marketing, SuperSMS.AI ‑ AI SMS Marketing🥈 Runner Up: N/A
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

Winback: SMS Marketing4 integrations
SuperSMS.AI ‑ AI SMS Marketing5 integrations
🥇 Winner: SuperSMS.AI ‑ AI SMS Marketing🥈 Runner Up: Winback: SMS Marketing
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. Winback: SMS Marketing has no free trial period. SuperSMS.AI ‑ AI SMS Marketing, on the other hand, has no free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: N/A🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: Winback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

In this comprehensive comparison, we'll delve into the details of two Shopify apps: Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

Let's dive into the overview of these two apps: Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

Winback: SMS Marketing Overview

Winback: SMS Marketing is a Shopify app developed by Unknown Developer to help merchants with Text message advertising, cart retrieval, restock alerts, pop-up ads. With an average rating of 4.5 stars from 59 reviews, Winback: SMS Marketing is one of the top-rated Abandoned cart Shopify apps.

Launch DateJul 24, 2019
PurposeIncrease sales and earnings quickly with effective text message marketing and automation.
Pricing summaryFree plan available

SuperSMS.AI ‑ AI SMS Marketing Overview

SuperSMS.AI ‑ AI SMS Marketing is a Shopify app developed by Unknown Developer to help merchants with . Shopify store owners have given mixed reviews to the SuperSMS.AI ‑ AI SMS Marketing app, resulting in an overall rating of 3.7 stars from 70 reviews in the Abandoned cart category.

Launch DateMar 17, 2020
PurposeAn easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants
Pricing summaryFree to install. Additional charges may apply.
Features ComparisonWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

Winback: SMS Marketing Features

  • Make money with campaigns for abandoned carts, upsells, and restock alerts.
  • Send mass text messages for marketing campaigns.
  • Create leads using Browser Abandons. Install pop-up and spinning wheel with a single click.
  • Simply evaluate your performance and boost your earnings using our Dashboard.
  • Get back your lost sales using the Cart Abandon feature.

SuperSMS.AI ‑ AI SMS Marketing Features

No features information available.

Pricing PlansWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

There are tons of Shopify apps for small businesses and enterprises alike. From Winback: SMS Marketing to SuperSMS.AI ‑ AI SMS Marketing, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing measure up.

Winback: SMS Marketing Pricing Details

Winback: SMS Marketing has 4 pricing plans: 1 free and 3 paid. The paid plans cost $149/ month, $299/ month, $899/ month and have no free trial period.

Free
$0 /month
  • 50 SMS Credits
  • Pre-Built SMS Automation
  • SMS Campaigns
  • Cart Abandons
  • Browser Abandons
Starter
$149 /month
  • Everything in Free Trial tier plus:
  • 3,500 Free SMS Monthly
  • Onboarding Specialist
  • Customer Success Manager
  • Monthly SMS Strategy Sessions
SMS Team
$299 /month
  • Everything in Starter tier plus:
  • 12,500 Free SMS Monthly
  • SMS Strategist
  • SMS Copywriter
  • Engineering Support
Growth Team
$899 /month
  • Everything in SMS Team tier plus:
  • Digital Marketing Strategist
  • Ad Specialist
  • Analytics Specialist
  • Dedicated Ad Copywriter

SuperSMS.AI ‑ AI SMS Marketing Pricing Details

SuperSMS.AI ‑ AI SMS Marketing offers 1 free plan.

Free
$0 /month

Install in your Shopify store We pass your name, email and store domain to the Winback team so they can help install and configure the app on your store.

User RatingsWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing.

Winback: SMS Marketing Ratings

Winback: SMS Marketing has garnered an overall rating of 4.5 stars from a total of 59 reviews on the Shopify app store.

4.5★★★★★| 59 reviews

Of the total reviews, 90% are positive, 10% are neutral, and 10% are negative.

✨ AI Summary of Winback: SMS Marketing Reviews

The app is a Shopify SMS marketing tool designed to recover abandoned carts, engage customers, and drive sales through automated and campaign-based text messages. Its core features include abandoned checkout recovery, customizable SMS campaigns, and direct customer interaction capabilities, with some users reporting significant revenue gains. Strengths include ease of setup, effective customer re-engagement, and responsive support in earlier iterations, with personalized assistance noted as a standout benefit. However, the app has faced persistent technical issues, including undelivered messages, inaccurate analytics, and dashboard errors, particularly after mid-2022. Support responsiveness has declined, with reports of unresolved problems, unaddressed subscription cancellations, and occasional unapproved changes to store settings. While some users highlight its ROI and automation, others cite unreliable performance, misleading metrics, and higher costs compared to alternatives. The app’s effectiveness appears inconsistent, with functionality and support quality varying significantly over time.

SuperSMS.AI ‑ AI SMS Marketing Ratings

SuperSMS.AI ‑ AI SMS Marketing has garnered an overall rating of 3.7 stars from a total of 70 reviews on the Shopify app store.

3.7★★★★☆| 70 reviews

Of the total reviews, 74% are positive, 26% are neutral, and 26% are negative.

✨ AI Summary of SuperSMS.AI ‑ AI SMS Marketing Reviews

The app is a Shopify-integrated SMS marketing tool designed for customer communication, abandoned cart recovery, and promotional campaigns. It offers automated workflows, one-on-one messaging, and customizable templates, with setup described as intuitive and user-friendly. Strengths include its ease of use, effective abandoned cart recovery, and reported high ROI, particularly for businesses seeing better engagement via SMS than email. Some users highlight responsive customer support, though experiences vary. Notable weaknesses include inconsistent reliability, with reports of undelivered messages, unexpected charges, and campaigns sending despite being disabled. Pricing transparency is occasionally questioned, with some finding the pay-per-text model costly compared to flat-rate alternatives. Technical issues, such as glitches and dashboard access problems, are mentioned, alongside occasional delays in support response times. While many find it valuable for customer engagement, reliability concerns and pricing structure may limit its appeal for some merchants.

Pros and ConsWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

Let's explore the pros and cons of Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing to better understand their strengths and limitations.

Winback: SMS Marketing Pros and Cons

Pros
  • Significant increase in sales and recovered abandoned carts reported by multiple users.
  • High engagement and response rates from customers compared to email.
  • Easy installation and intuitive interface for quick onboarding.
  • Successful automated SMS campaigns with minimal manual intervention required.
  • Tailored advice and video tutorials to optimize performance.
  • Frequent mentions of the app paying for itself quickly with substantial returns.
  • Works seamlessly across multiple store locations and regions.
  • Enhanced two-way communication with customers via SMS.
  • Consistent functionality when operational, with minimal technical issues.
Cons
  • Reports of the app not loading, SMS not being delivered, or analytics not working.
  • Users charged despite app malfunctions, with difficulty canceling subscriptions.
  • Concerns about inflated revenue claims and misleading performance data.
  • Instances of unauthorized changes to store settings and aggressive customer interactions.

SuperSMS.AI ‑ AI SMS Marketing Pros and Cons

Pros
  • The app is frequently praised for its intuitive setup and user-friendly navigation.
  • Many users report increased sales and higher ROI compared to email marketing.
  • Positive feedback highlights consistent functionality for SMS campaigns and abandoned cart recovery.
  • Users appreciate the step-by-step guidance and ease of initial configuration.
  • Seamless compatibility with Shopify stores is a recurring positive theme.
  • The ability to create and use pre-set text templates is well-received.
  • Users note better customer response rates via SMS compared to other communication methods.
  • The app’s effectiveness in recovering lost sales is frequently highlighted.
Cons
  • Multiple users report messages not being sent or received despite being charged.
  • Complaints about expensive pricing models, especially for per-text charges.
  • Frequent crashes, dashboard access issues, and automation errors are mentioned.
  • Users express frustration over unclear pricing and unexpected charges.
Featured IntegrationsWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing, and see how effortlessly these apps can enhance your store operations.

Winback: SMS Marketing Integrations

Winback: SMS Marketing offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

APIAT&TT-MobileVerizon

SuperSMS.AI ‑ AI SMS Marketing Integrations

SuperSMS.AI ‑ AI SMS Marketing offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

InboxKlaviyo Email Marketing & SMSPingPoint of sale (POS)Zipify One Click Upsell
SupportWinback: SMS Marketing vs SuperSMS.AI ‑ AI SMS Marketing

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

Winback: SMS Marketing User Support

For any inquiries or assistance regarding Winback: SMS Marketing, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Winback: SMS Marketing offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

SuperSMS.AI ‑ AI SMS Marketing User Support

For any inquiries or assistance regarding SuperSMS.AI ‑ AI SMS Marketing, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, SuperSMS.AI ‑ AI SMS Marketing offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

Need assistance in choosing the right app for your store?

Trust ShopDigest to provide the expertise and support you need to make the most of your chosen Shopify app.

1

Send your details

Your name, email and store domain go straight to the Winback team.

2

The developer gets in touch

Winback contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Install in your Shopify store We pass your name, email and store domain to the Winback team so they can help install and configure the app on your store.

FAQs for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing

1. What is the key difference between these Shopify apps: Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing?

When comparing various Shopify apps, their main objective sets them apart. Winback: SMS Marketing is designed to help merchants with Text message advertising, cart retrieval, restock alerts, pop-up ads.. On the other hand, SuperSMS.AI ‑ AI SMS Marketing focuses on . Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing offers free pricing plan options for Shopify merchants?

Winback: SMS Marketing has 1 free plan. SuperSMS.AI ‑ AI SMS Marketing has 1 free plan.

3. What are the pricing plans for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing?

While the specific pricing plans may vary for each app, here's a general breakdown:

Winback: SMS Marketing offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $149/ month, $299/ month, $899/ month. Free plan cost: Free.

SuperSMS.AI ‑ AI SMS Marketing offers a total of 1 pricing plan: 1 free plan and 0 paid plans. Paid plan costs: Not available. Free plan cost: Free.

4. Is there a free trial available for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing?

Winback: SMS Marketing has no free trial period. SuperSMS.AI ‑ AI SMS Marketing, on the other hand, has no free trial period.

5. What are the integration options available for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing?

Winback: SMS Marketing: API, AT&T, T-Mobile, Verizon.

SuperSMS.AI ‑ AI SMS Marketing: Inbox, Klaviyo Email Marketing & SMS, Ping, Point of sale (POS), Zipify One Click Upsell.

6. What are the support options available for Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing?

Winback: SMS Marketing · Email: [email protected] · Website: https://apps.shopify.com/partners/altos-software · FAQ: https://www.winback.chat/pricing#faq

SuperSMS.AI ‑ AI SMS Marketing · Email: [email protected] · FAQ: https://www.superchargedsms.com/#faq

7. Are Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing compatible with my Shopify theme?

Generally, Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing is better?

Determining which app between Winback: SMS Marketing and SuperSMS.AI ‑ AI SMS Marketing is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Winback team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

Winback: SMS Marketing
4.5 ★ · 59 reviews · Free plan
SuperSMS.AI ‑ AI SMS Marketing
3.7 ★ · 70 reviews · Free plan

Verdict at a glance

SuperSMS.AI ‑ AI SMS Marketing takes 3 of the 7 comparison factors, including total reviews, budget and integrations. Winback leads on rating and track record.

🥇 Winner: SuperSMS.AI ‑ AI SMS Marketing🥈 Runner Up: Winback: SMS Marketing
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