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SuperSMS.AI ‑ AI SMS Marketing Shopify App by Penguin Secret Agency Vietnam

An easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants

4.1 70 reviewsFree

Install in your Shopify store We pass your name, email and store domain to the Penguin Secret Agency Vietnam team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of SuperSMS.AI ‑ AI SMS Marketing

Pros
  • Ease of Use: The app is frequently praised for its intuitive setup and user-friendly navigation.
  • Effective Marketing Tool: Many users report increased sales and higher ROI compared to email marketing.
  • Reliable Performance: Positive feedback highlights consistent functionality for SMS campaigns and abandoned cart recovery.
  • Quick Setup: Users appreciate the step-by-step guidance and ease of initial configuration.
Cons
  • Unreliable SMS Delivery: Multiple users report messages not being sent or received despite being charged.
  • High Costs: Complaints about expensive pricing models, especially for per-text charges.

Screenshots

SuperSMS.AI ‑ AI SMS Marketing Shopify app screenshot 1
SuperSMS.AI ‑ AI SMS Marketing Shopify app screenshot 2
SuperSMS.AI ‑ AI SMS Marketing Shopify app screenshot 3
SuperSMS.AI ‑ AI SMS Marketing Shopify app screenshot 4
SuperSMS.AI ‑ AI SMS Marketing Shopify app screenshot 5

About the app

  • Easily create reusable SMS text and MMS image message templates and flows.
  • Automate your text message marketing based on customer actions and triggers.
  • Create customer segments using data such as location, abandoned cart, and more.
  • Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
  • Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.

Install in your Shopify store We pass your name, email and store domain to the Penguin Secret Agency Vietnam team so they can help install and configure the app on your store.

Keywords

AI SMS marketing Shopify appsTCPA compliant SMS Shopify appsMMS marketing Shopify appsSMS automation Shopify appscart recovery SMS Shopify appscustomer segmentation Shopify appsSMS analytics Shopify appspersonalized SMS Shopify appse-commerce SMS Shopify appsautomated text marketing Shopify appsSMS subscriber lists Shopify appsSMS revenue tracking Shopify appsSMS conversion metrics Shopify appsSMS campaign templates Shopify appsSMS triggers Shopify apps

Key features

  • Automate SMS and MMS campaigns based on customer behavior triggers.
  • Recover abandoned carts with personalized, time-sensitive discount offers.
  • Segment customers by location, purchase history, and cart activity.

Pricing

SuperSMS.AI ‑ AI SMS Marketing pricing plans

Free
$0 /month

Not sure which plan to pick? Discuss Free plans with us, learn about custom pricing, or get a demo.

Here’s an overview of SuperSMS.AI ‑ AI SMS Marketing costs for each of the plan(s)

The app has 1 pricing plan: 1 free and 0 paid. The free plan offered by SuperSMS.AI ‑ AI SMS Marketing is Free.

The details of the plans are outlined below.

  • Free: this plan is free forever, incurring no subscription costs.

SuperSMS.AI ‑ AI SMS Marketing price summary

Pricing summaryFree to install. Additional charges may apply.
Total pricing plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding SuperSMS.AI ‑ AI SMS Marketing pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Penguin Secret Agency Vietnam team so they can help install and configure the app on your store.

Comparison

Top SuperSMS.AI ‑ AI SMS Marketing alternatives — detailed comparison

The table below highlights the crucial differences between SuperSMS.AI ‑ AI SMS Marketing and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
SuperSMS.AI ‑ AI SMS MarketingInstall
Convertway: WhatsApp, SMS, RCSInstall
SMSGo: Abandoned Cart RecoveryInstall
Add app
General information
Ratings3.7 ★ (70 reviews)4.5 ★ (238 reviews)4.1 ★ (30 reviews)
Developed byPenguin Secret Agency VietnamShipwayZegsu Software Solutions LLP
Launch date17 March 202017 January 20177 April 2020
PricingFree$99/month, $499/monthFree, $19/month
Objective—Transform Path - Strong SMS & Whatsapp Marketing Automation ToolRetrieve lost carts using text message and SMS advertising.
CategoriesAbandoned cart, SMS marketingSMS marketing, Abandoned cartAbandoned cart, SMS marketing
Key features & highlights
PurposeAn easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchantsConvertWay: Enhance your marketing efforts with SMS and Whatsapp campaigns and automations. Increase subscribers using Optin popups.SMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features.
Features list
  • Automate SMS and MMS campaigns based on customer behavior triggers.
  • Recover abandoned carts with personalized, time-sensitive discount offers.
  • Segment customers by location, purchase history, and cart activity.
  • Launch targeted WhatsApp and SMS campaigns using a library of pre-approved messaging templates.
  • Grow your SMS and WhatsApp subscriber lists with effective opt-in popups for increased revenue.
  • Engage customers with gamification tools like scratch cards to incentivize purchases and participation.
  • Automatically send SMS reminders to recover abandoned carts with personalized discounts.
  • Create targeted SMS marketing campaigns using advanced customer segmentation.
  • Generate short, branded URLs for abandoned cart links to improve trust.
Highlights———
User reviews and ratings
Recommended77.1%91.1%83.3%
Pros
  • The app is frequently praised for its intuitive setup and user-friendly navigation.
  • Many users report increased sales and higher ROI compared to email marketing.
  • Positive feedback highlights consistent functionality for SMS campaigns and abandoned cart recovery.
  • Users appreciate the step-by-step guidance and ease of initial configuration.
  • Seamless compatibility with Shopify stores is a recurring positive theme.
  • The ability to create and use pre-set text templates is well-received.
  • Users note better customer response rates via SMS compared to other communication methods.
  • The app’s effectiveness in recovering lost sales is frequently highlighted.
  • Quick installation and straightforward configuration streamline onboarding for new users.
  • Intuitive dashboard and clean design enable efficient navigation and management of messaging campaigns.
  • Automated notifications for order updates, shipping, and abandoned carts enhance customer engagement and reduce manual effort.
  • Frequent positive feedback on prompt, knowledgeable, and friendly support teams, including dedicated account managers.
  • Real-time SMS and WhatsApp notifications simplify order tracking and boost customer satisfaction by reducing inquiry volume.
  • Robust features for bulk messaging, campaign management, audience segmentation, and personalized outreach support marketing efforts.
  • Automated reminder flows effectively help recover sales from abandoned carts, resulting in noticeable conversion improvements.
  • Options for multiple sender IDs, tailored flows, and customizable campaigns allow businesses to adapt messaging to their needs.
  • Plans are described as cost-effective, offering significant value, especially for growing and small businesses.
  • Ongoing platform updates and openness to user feedback reflect a commitment to evolving and enhancing product capabilities.
  • High ROI and significant revenue recovery from abandoned carts.
  • Users report fast installation and intuitive customization.
  • Multiple mentions of prompt and helpful assistance from the support team.
  • Low cost per SMS and no monthly fees highlighted as a major advantage.
  • Tailored features and workflows to meet specific business needs.
  • Strong performance metrics frequently cited by users.
  • Includes cart recovery, marketing campaigns, and shipping notifications.
Cons
  • Multiple users report messages not being sent or received despite being charged.
  • Complaints about expensive pricing models, especially for per-text charges.
  • Frequent crashes, dashboard access issues, and automation errors are mentioned.
  • Users express frustration over unclear pricing and unexpected charges.
  • Several reports of service disruptions where messages were not delivered and money was deducted without resolution.
  • Significant complaints about difficulties in obtaining refunds for unused credits or cancelled subscriptions, with instances of ongoing charges post-cancellation.
  • Cases of support not responding to emails, chats, or calls, particularly during critical issues.
  • Users noted absence of options for customers to unsubscribe from messages and limited reporting or analytics features.
  • Some users experienced undisclosed fees and charges, leading to dissatisfaction with billing transparency.
  • Inability to disable certain features like unauthorized SMS notifications.
  • Some users found the app unsuitable due to country-specific limitations.
Pricing and plans
Total pricing plans122
Free planAvailableNot availableAvailable
Free trialNoNoNo
Technical information
Rating3.7 ★4.5 ★4.1 ★
Total reviews7024730
Launch date17 March 202017 January 20177 April 2020

More details about SuperSMS.AI ‑ AI SMS Marketing

Product description

With SuperSMS, transform your customer engagement with personalized SMS marketing campaigns. Utilize AI-driven insights and SMS automation to drive higher engagement and conversions at every stage of the buying journey. Segment customers accurately, recover abandoned carts, increase repeat purchases, and automate shipping alerts and promotions. Boost your marketing efforts and watch your business thrive with SuperchargedSMS's powerful AI and automation capabilities.

AI summary

The app is a Shopify-integrated SMS marketing tool designed for customer communication, abandoned cart recovery, and promotional campaigns. It offers automated workflows, one-on-one messaging, and customizable templates, with setup described as intuitive and user-friendly. Strengths include its ease of use, effective abandoned cart recovery, and reported high ROI, particularly for businesses seeing better engagement via SMS than email. Some users highlight responsive customer support, though experiences vary. Notable weaknesses include inconsistent reliability, with reports of undelivered messages, unexpected charges, and campaigns sending despite being disabled. Pricing transparency is occasionally questioned, with some finding the pay-per-text model costly compared to flat-rate alternatives. Technical issues, such as glitches and dashboard access problems, are mentioned, alongside occasional delays in support response times. While many find it valuable for customer engagement, reliability concerns and pricing structure may limit its appeal for some merchants.

Support

For any questions, concerns, or assistance with SuperSMS.AI ‑ AI SMS Marketing, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, SuperSMS.AI ‑ AI SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the SuperSMS.AI ‑ AI SMS Marketing are available in various languages on the Shopify app store, including English.

SuperSMS.AI ‑ AI SMS Marketing support information in a nutshell
Support emaillaura@superchargedsms.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that SuperSMS.AI ‑ AI SMS Marketing seamlessly integrates with are given below.

InboxKlaviyo Email Marketing & SMSPingPoint of sale (POS)Zipify One Click Upsell
Developer
NamePenguin Secret Agency Vietnam
ProfileSee all apps by Penguin Secret Agency Vietnam
WebsiteView developer profile
Address24 03 3 Coleman Street Peninsula Shopping Complex, Hall / Clarke Quay, 179804

Installation

How to install SuperSMS.AI ‑ AI SMS Marketing on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Penguin Secret Agency Vietnam team.

2

The developer gets in touch

Penguin Secret Agency Vietnam contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.1
★★★★☆
70 total reviews
549
45
33
23
110

SuperSMS.AI ‑ AI SMS Marketing has an overall rating of 4.1 stars from a total of 70 reviews on the Shopify app store. Of these, 54 (77.1%) are positive, 3 (4.3%) are neutral, and 13 (18.6%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Oxyloza Alpha Supplementsfrom United States · 18 November 2025

Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding

★★★★★FH Group Autofrom United States · 14 January 2025

Works good so far. We do not do SMS campaigns yet, but we use it for one-one communication with specific customers, and it's been working so far

★★★★★Goddess Bodyfrom United States · 25 June 2024

It's so great to have an sms interface attached to my Shopify store! It takes marketing to the next level as a lot of times I get more sales via text than email messaging! It's super intuitive and easy to use! Big up to the developer(s) who make entrepreneurs like me a little less stressed and a lot more blessed!

★★★★★UNAVI USA, Inc.from United States · 24 June 2024

This app works really well for our needs; any issues I've had were quickly addressed by the Supercharged Team. We will continue using this app for all our customer communication needs. Thank you

★★★★★SewinQueens Luxury Extensionsfrom United States · 30 March 2023

I've made $295,251 using ONLY this app on Sundays Only. GET THE APP! This is 3x more effective than my email marketing. This app is priceless and the communication and customer service is unmatched.

Install in your Shopify store We pass your name, email and store domain to the Penguin Secret Agency Vietnam team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#12
Vietnam
Total reviews
68
No change vs 30 days ago
Average rating
4.1 ★
0.00 vs 30 days ago
Top market
US
77.2% of installs

Category & keyword rankings

Position and market share today

KeywordVietnam#120.0% ▼0.0
Keywordtext message#130.0% ▼0.0
Keywordai email#140.0% ▼0.0
KeywordBirthday messages#23—

Reviews trend

Cumulative reviews · last 6 months

68 → 68 reviews · rating steady at 4.1★
Ranks #12 in 1 of 10 App Store groups tracked.Open full charts →

SuperSMS.AI ‑ AI SMS Marketing FAQs

How do I install the SuperSMS.AI ‑ AI SMS Marketing Shopify app?
To install SuperSMS.AI ‑ AI SMS Marketing on your Shopify store, click on the SuperSMS.AI ‑ AI SMS Marketing installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SuperSMS.AI ‑ AI SMS Marketing on your Shopify store, then contact us now.
What are the key features of SuperSMS.AI ‑ AI SMS Marketing?

The key features offered by SuperSMS.AI ‑ AI SMS Marketing to Shopify store owners are:

  • Easily create reusable SMS text and MMS image message templates and flows.
  • Automate your text message marketing based on customer actions and triggers.
  • Create customer segments using data such as location, abandoned cart, and more.
  • Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
  • Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.
Does SuperSMS.AI ‑ AI SMS Marketing integrate with other Shopify apps or tools?

SuperSMS.AI ‑ AI SMS Marketing has not made any official mention of integrating with other Shopify apps or tools. To obtain further information, kindly reach out to their support team or consult your Shopify developer.

Is there a free trial available for SuperSMS.AI ‑ AI SMS Marketing?

No, SuperSMS.AI ‑ AI SMS Marketing does not offer any free trial.

What are the pricing plans for SuperSMS.AI ‑ AI SMS Marketing?

The app offers 1 plan that is forever-free.

How does billing work for SuperSMS.AI ‑ AI SMS Marketing?

SuperSMS.AI ‑ AI SMS Marketing is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, SuperSMS.AI ‑ AI SMS Marketing allows its subscribers to cancel or upgrade their subscription plan at any time.

Does SuperSMS.AI ‑ AI SMS Marketing offer customer support?

Yes, SuperSMS.AI ‑ AI SMS Marketing offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, SuperSMS.AI ‑ AI SMS Marketing offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is SuperSMS.AI ‑ AI SMS Marketing compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Penguin Secret Agency Vietnam team so they can help install and configure the app on your store.

.myshopify.com
4.1★★★★☆70 reviews · 77.1% positive

Writing reviews on ShopDigest is coming soon.

  • OA
    Oxyloza Alpha SupplementsUnited States · 18 Nov 2025
    ★★★★★

    Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding

  • FG
    FH Group AutoUnited States · 14 Jan 2025
    ★★★★★

    Works good so far. We do not do SMS campaigns yet, but we use it for one-one communication with specific customers, and it's been working so far

  • GB
    Goddess BodyUnited States · 25 Jun 2024
    ★★★★★

    It's so great to have an sms interface attached to my Shopify store! It takes marketing to the next level as a lot of times I get more sales via text than email messaging! It's super intuitive and easy to use! Big up to the developer(s) who make entrepreneurs like me a little less stressed and a lot more blessed!

  • UU
    UNAVI USA, Inc.United States · 24 Jun 2024
    ★★★★★

    This app works really well for our needs; any issues I've had were quickly addressed by the Supercharged Team. We will continue using this app for all our customer communication needs. Thank you

  • SL
    SewinQueens Luxury ExtensionsUnited States · 30 Mar 2023
    ★★★★★

    I've made $295,251 using ONLY this app on Sundays Only. GET THE APP! This is 3x more effective than my email marketing. This app is priceless and the communication and customer service is unmatched.

  • CD
    Chain Driven CyclesIreland · 14 Mar 2023
    ★★★★★

    Didn't realise a Shopify update caused them to have to update their app. Reinstalled it and app is working perfectly as before. Good app for our needs .. texting customers about orders. Cheap sms prices for Ireland too.Many thanks for you prompt support !

    PS
    Penguin Secret Agency VietnamDeveloper12 Jul 2022

    Hi,We’re so glad to hear you had a great experience with our app. I apologize for the lack of responses from the support team. We recently took over this app and would like to rectify this. Could you email [email protected]? We will have someone look into it immediately. Best,SMS Text Messaging & Marketing Team

  • SU
    SugarscarfMalaysia · 7 Oct 2022
    ★★★★★

    This apps helps capture abandoned cart , One of marketing steps u need to addThe only thing is sometimes i forgot to to up

    PS
    Penguin Secret Agency VietnamDeveloper23 Oct 2022

    Hi,We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!Best,SMS Text Messaging & Marketing Team

  • NM
    NUBON MARKETCanada · 5 Oct 2022
    ★★★★★

    I've been using this app for 2 years now. Sometimes I get an error and the app is not working properly. Laura here was very attentive and responded to my email promptly. Overall I'm enjoying this app and will continue to use it. Highly recommened.

    PS
    Penguin Secret Agency VietnamDeveloper23 Oct 2022

    Hi,We’re so glad to hear that you're having a great experience with our app. Please don’t hesitate to contact our support team in case you have any questions or need any help. Keep Supercharging!Best,SMS Text Messaging & Marketing Team

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