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SMSGo: Abandoned Cart Recovery Shopify App by Zegsu Software Solutions LLP

SMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features. Retrieve lost carts using text message and SMS advertising.

4.4 31 reviewsFreePaid from $19/month

Install in your Shopify store We pass your name, email and store domain to the Zegsu Software Solutions LLP team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of SMSGo: Abandoned Cart Recovery

Pros
  • Effective Abandoned Cart Recovery: High ROI and significant revenue recovery from abandoned carts.
  • Quick Setup and Ease of Use: Users report fast installation and intuitive customization.
  • Responsive Customer Support: Multiple mentions of prompt and helpful assistance from the support team.
  • Affordable Pricing: Low cost per SMS and no monthly fees highlighted as a major advantage.
Cons
  • Limited Feature Control: Inability to disable certain features like unauthorized SMS notifications.
  • Geographical Restrictions: Some users found the app unsuitable due to country-specific limitations.

Screenshots

SMSGo: Abandoned Cart Recovery Shopify app screenshot 1
SMSGo: Abandoned Cart Recovery Shopify app screenshot 2
SMSGo: Abandoned Cart Recovery Shopify app screenshot 3
SMSGo: Abandoned Cart Recovery Shopify app screenshot 4
SMSGo: Abandoned Cart Recovery Shopify app screenshot 5
SMSGo: Abandoned Cart Recovery Shopify app screenshot 6
SMSGo: Abandoned Cart Recovery Shopify app screenshot 7
SMSGo: Abandoned Cart Recovery Shopify app screenshot 8
SMSGo: Abandoned Cart Recovery Shopify app screenshot 9
SMSGo: Abandoned Cart Recovery Shopify app screenshot 10

About the app

Retrieve lost carts using text message and SMS advertising.

  • Automated cart recovery: Send automatic text messages to customers who have left items in their online shopping cart without purchasing.
  • Cart abandonment SMS : Set up several automatic discount text notifications for abandoned items.
  • SMS Marketing Strategies: Set up strong SMS Marketing campaigns by dividing your customers into specific groups.
  • Customize Abandoned Cart URLs: Set up short URLs for abandoned shopping carts using your own domain.
  • Custom SMS Notifications: Use a personalized text message sender ID for abandoned checkout alerts.

Install in your Shopify store We pass your name, email and store domain to the Zegsu Software Solutions LLP team so they can help install and configure the app on your store.

Keywords

abandoned cart recovery Shopify appsSMS cart recovery Shopify appsorder notifications Shopify appsSMS marketing Shopify appscart recovery SMS Shopify appsabandoned checkout SMS Shopify appsautomated SMS discounts Shopify appscustomer segmentation SMS Shopify appsshort URLs cart recovery Shopify appscustom SMS sender Shopify apps

Key features

  • Automatically send SMS reminders to recover abandoned carts with personalized discounts.
  • Create targeted SMS marketing campaigns using advanced customer segmentation.
  • Generate short, branded URLs for abandoned cart links to improve trust.

Pricing

SMSGo: Abandoned Cart Recovery pricing plans

Basic
$0 /month
  • Automated Abandoned Cart Recovery SMS
  • SMS Marketing Flows
  • Order Notifications & SMS Upsell
  • Auto recharge
  • Short URL
Premium
$19 /month
  • Everything in Basic
  • Your Own Private Number
  • Two Way SMS to Chat with Customers
  • Aftership Integration for Order Tracking

Not sure which plan to pick? Discuss Basic or Premium plans with us, learn about custom pricing, or get a demo.

Here’s an overview of SMSGo: Abandoned Cart Recovery costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by SMSGo: Abandoned Cart Recovery is Basic. The paid plan offered by SMSGo: Abandoned Cart Recovery is Premium.

The details of the plans are outlined below.

  • Basic: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Automated Abandoned Cart Recovery SMS, SMS Marketing Flows, Order Notifications & SMS Upsell, Auto recharge, Short URL.
  • Premium: the Premium plan costs $19 and has no free trial period. The plan offers a host of features, including Everything in Basic, Your Own Private Number, Two Way SMS to Chat with Customers, Aftership Integration for Order Tracking.

SMSGo: Abandoned Cart Recovery price summary

Pricing summaryFree to install
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$19
Free trial availableNo

For further information regarding SMSGo: Abandoned Cart Recovery pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the Zegsu Software Solutions LLP team so they can help install and configure the app on your store.

Comparison

Top SMSGo: Abandoned Cart Recovery alternatives — detailed comparison

The table below highlights the crucial differences between SMSGo: Abandoned Cart Recovery and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
SMSGo: Abandoned Cart RecoveryInstall
Convertway: WhatsApp, SMS, RCSInstall
Recart: SMS & List GrowthInstall
Add app
General information
Ratings4.1 ★ (30 reviews)4.5 ★ (238 reviews)4.7 ★ (487 reviews)
Developed byZegsu Software Solutions LLPShipwayRecart
Launch date7 April 202017 January 20174 July 2016
PricingFree, $19/month$99/month, $499/monthFree, $299/month
ObjectiveRetrieve lost carts using text message and SMS advertising.Transform Path - Strong SMS & Whatsapp Marketing Automation ToolText Message Marketing: Promotions, Forgotten Cart, Alerts & More
CategoriesAbandoned cart, SMS marketingSMS marketing, Abandoned cartAbandoned cart, SMS marketing
Key features & highlights
PurposeSMSGo is a comprehensive app that combines SMS marketing, order alerts, shopping cart recovery, and SMS upsell features.ConvertWay: Enhance your marketing efforts with SMS and Whatsapp campaigns and automations. Increase subscribers using Optin popups.Save money and boost sales with our complete SMS marketing service and customized AI text campaigns.
Features list
  • Automatically send SMS reminders to recover abandoned carts with personalized discounts.
  • Create targeted SMS marketing campaigns using advanced customer segmentation.
  • Generate short, branded URLs for abandoned cart links to improve trust.
  • Launch targeted WhatsApp and SMS campaigns using a library of pre-approved messaging templates.
  • Grow your SMS and WhatsApp subscriber lists with effective opt-in popups for increased revenue.
  • Engage customers with gamification tools like scratch cards to incentivize purchases and participation.
  • Provides a fully managed SMS marketing service so you can focus on running your business.
  • Builds custom popups for both desktop and mobile with integrated SMS and email capture options.
  • Increases subscriber lists using optimized pop-up templates, incentivized sign-ups, and effortless opt-in flows.
Highlights———
User reviews and ratings
Recommended83.9%91.1%92.8%
Pros
  • High ROI and significant revenue recovery from abandoned carts.
  • Users report fast installation and intuitive customization.
  • Multiple mentions of prompt and helpful assistance from the support team.
  • Low cost per SMS and no monthly fees highlighted as a major advantage.
  • Tailored features and workflows to meet specific business needs.
  • Strong performance metrics frequently cited by users.
  • Includes cart recovery, marketing campaigns, and shipping notifications.
  • Quick installation and straightforward configuration streamline onboarding for new users.
  • Intuitive dashboard and clean design enable efficient navigation and management of messaging campaigns.
  • Automated notifications for order updates, shipping, and abandoned carts enhance customer engagement and reduce manual effort.
  • Frequent positive feedback on prompt, knowledgeable, and friendly support teams, including dedicated account managers.
  • Real-time SMS and WhatsApp notifications simplify order tracking and boost customer satisfaction by reducing inquiry volume.
  • Robust features for bulk messaging, campaign management, audience segmentation, and personalized outreach support marketing efforts.
  • Automated reminder flows effectively help recover sales from abandoned carts, resulting in noticeable conversion improvements.
  • Options for multiple sender IDs, tailored flows, and customizable campaigns allow businesses to adapt messaging to their needs.
  • Plans are described as cost-effective, offering significant value, especially for growing and small businesses.
  • Ongoing platform updates and openness to user feedback reflect a commitment to evolving and enhancing product capabilities.
  • Recovers lost sales and consistently drives increased revenue, with many users reporting significant improvements in sales performance and conversion rates.
  • Effectively targets and brings back customers who have abandoned their carts, offering reminders and follow-ups through various channels.
  • Intuitive, user-friendly interface allows for easy installation and setup, enabling rapid deployment and use even for beginners.
  • Seamless integration with Facebook Messenger and email enables broad communication reach, improved open rates, and new marketing channels.
  • Provides automated marketing campaigns—such as follow-ups, reminders, and broadcasts—that reduce manual effort and streamline customer engagement.
  • Offers a wide range of effective features and customization options for campaigns, including automated discounts and personalized communication.
  • Efficiently collects email leads and messenger subscribers, surpassing the performance of traditional email capture methods.
  • Responsive and helpful customer support team is frequently mentioned as a strong point, assisting with integration and troubleshooting.
  • Supplies actionable insights and clear metrics to track recovered revenue and campaign effectiveness.
  • Provides value both to new and established stores, supporting business scalability and assisting beginners as well as experienced users.
Cons
  • Inability to disable certain features like unauthorized SMS notifications.
  • Some users found the app unsuitable due to country-specific limitations.
  • Several reports of service disruptions where messages were not delivered and money was deducted without resolution.
  • Significant complaints about difficulties in obtaining refunds for unused credits or cancelled subscriptions, with instances of ongoing charges post-cancellation.
  • Cases of support not responding to emails, chats, or calls, particularly during critical issues.
  • Users noted absence of options for customers to unsubscribe from messages and limited reporting or analytics features.
  • Some users experienced undisclosed fees and charges, leading to dissatisfaction with billing transparency.
  • The app is considered expensive by some users, especially for those not immediately generating high sales or for stores with fewer visitors.
  • Reaching Messenger subscribers for sales announcements requires additional paid Facebook ads and a high subscriber count, leading to extra unexpected costs and frustration.
  • A minority of users report limited or no results, finding the app did not meet their revenue or recovery expectations after trial or initial use.
  • Trial period extensions are sometimes conditional on leaving a review, which affects the perceived authenticity or timing of some feedback.
  • Requests for more advanced customization options have been noted, with some users seeking greater flexibility in campaign design and interface adjustments.
Pricing and plans
Total pricing plans222
Free planAvailableNot availableAvailable
Free trialNoNoYes, for 7 day(s)
Technical information
Rating4.1 ★4.5 ★4.7 ★
Total reviews31248488
Launch date7 April 202017 January 20174 July 2016

More details about SMSGo: Abandoned Cart Recovery

Product description

Send automated SMS alerts to recover abandoned shopping carts and secure lost sales with the help of deals and discount codes offered by our Abandonment Protector. Utilise our service to create impactful post-purchase Upsell flows and retarget previous customers with winback tactics and coupon codes. Our mechanism allows direct communication with customers for closing sales and gathering feedback.

AI summary

This Shopify app specializes in SMS-based marketing and abandoned cart recovery, offering automated messaging to boost conversions with minimal setup. Its strengths include a user-friendly interface, customizable SMS flows (e.g., timed discounts or shipping offers), and cost-effective pricing with pay-per-use SMS credits. The app supports features like branded sender IDs, analytics, and integration with Shopify order data, delivering high reported ROI for recovered sales. However, limitations include inconsistent customer support responsiveness, with delays in message approvals and troubleshooting, and reliance on email-only contact channels. Some users note regional restrictions and occasional unrequested SMS activations. While praised for its core functionality and affordability, the app’s effectiveness is occasionally hindered by operational gaps in support and feature oversight.

Support

For any questions, concerns, or assistance with SMSGo: Abandoned Cart Recovery, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, SMSGo: Abandoned Cart Recovery offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the SMSGo: Abandoned Cart Recovery are available in various languages on the Shopify app store, including English.

SMSGo: Abandoned Cart Recovery support information in a nutshell
Support emailcontact@zegsu.com
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that SMSGo: Abandoned Cart Recovery seamlessly integrates with are given below.

CheckoutShopify AdminAbandoned CartAftershipCart RecoveryOrder NotificationsReconvertSMS Marketing
Developer
NameZegsu Software Solutions LLP
ProfileSee all apps by Zegsu Software Solutions LLP
WebsiteView developer profile
AddressSerenity Layout, Sarjapur Main Road, Bangalore, KA, 560035

Installation

How to install SMSGo: Abandoned Cart Recovery on your Shopify store

1

Send your details

Your name, email and store domain go straight to the Zegsu Software Solutions LLP team.

2

The developer gets in touch

Zegsu Software Solutions LLP contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.4
★★★★☆
31 total reviews
525
41
31
20
14

SMSGo: Abandoned Cart Recovery has an overall rating of 4.4 stars from a total of 31 reviews on the Shopify app store. Of these, 26 (83.9%) are positive, 1 (3.2%) are neutral, and 4 (12.9%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Dorevyfrom Netherlands · 12 September 2026

SMS go support helped me really good, and the ROI is 3500% for me right now

★★★★★Maison Belle Côtefrom Belgium · 24 August 2026

Great service, great ROI, this app is a no brainer!!!

★★★★★Alma Valenciafrom Netherlands · 29 June 2026

great service and app too 10% conversion rate perfect extra money

★★★★★Kiddale123from India · 26 July 2025

Good support by Arpit and he resolved all my queries with patience.

★★★★★Glory Gardenfrom United States · 20 September 2024

I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!

Install in your Shopify store We pass your name, email and store domain to the Zegsu Software Solutions LLP team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#3
abandoned cart recovery
Total reviews
31
No change vs 30 days ago
Average rating
4.4 ★
0.00 vs 30 days ago
Top market
NL
41.1% of installs

Category & keyword rankings

Position and market share today

Keywordabandoned cart recovery#32.4% ▲0.7
Keywordcart recovery#41.6% ▼0.0
KeywordTwo-way messaging#40.2% ▼0.0
Collectionsms-apps#40.9% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

21 → 31 reviews · rating steady at 4.4★
Ranks #3 in 1 of 10 App Store groups tracked.Open full charts →

SMSGo: Abandoned Cart Recovery FAQs

How do I install the SMSGo: Abandoned Cart Recovery Shopify app?
To install SMSGo: Abandoned Cart Recovery on your Shopify store, click on the SMSGo: Abandoned Cart Recovery installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install SMSGo: Abandoned Cart Recovery on your Shopify store, then contact us now.
What are the key features of SMSGo: Abandoned Cart Recovery?

The key features offered by SMSGo: Abandoned Cart Recovery to Shopify store owners are:

  • Send automated cart recovery SMS to customers who have abandoned checkout
  • Set up multiple abandonment protector SMS notifications with automatic discounts
  • Create powerful SMS Marketing flows with targeted customer segmentation
  • Configure short URLs for abandoned cart with your own domain
  • Use custom SMS sender ID for abandonment checkout notifications.
Does SMSGo: Abandoned Cart Recovery integrate with other Shopify apps or tools?

Yes, SMSGo: Abandoned Cart Recovery seamlessly integrates with other Shopify apps or tools, such as Send automatic text messages to customers who have left items in their online shopping cart without purchasing., Set up several automatic discount text notifications for abandoned items., Set up strong SMS Marketing campaigns by dividing your customers into specific groups..

Is there a free trial available for SMSGo: Abandoned Cart Recovery?

No, SMSGo: Abandoned Cart Recovery does not offer any free trial.

What are the pricing plans for SMSGo: Abandoned Cart Recovery?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $19/month and has no free trial period.

How does billing work for SMSGo: Abandoned Cart Recovery?

SMSGo: Abandoned Cart Recovery uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, SMSGo: Abandoned Cart Recovery allows its subscribers to cancel or upgrade their subscription plan at any time.

Does SMSGo: Abandoned Cart Recovery offer customer support?

Yes, SMSGo: Abandoned Cart Recovery offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, SMSGo: Abandoned Cart Recovery offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is SMSGo: Abandoned Cart Recovery compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Zegsu Software Solutions LLP team so they can help install and configure the app on your store.

.myshopify.com
4.4★★★★☆31 reviews · 83.9% positive

Writing reviews on ShopDigest is coming soon.

  • DO
    DorevyNetherlands · 12 Sep 2026
    ★★★★★

    SMS go support helped me really good, and the ROI is 3500% for me right now

  • MB
    Maison Belle CôteBelgium · 24 Aug 2026
    ★★★★★

    Great service, great ROI, this app is a no brainer!!!

  • AV
    Alma ValenciaNetherlands · 29 Jun 2026
    ★★★★★

    great service and app too 10% conversion rate perfect extra money

  • KI
    Kiddale123India · 26 Jul 2025
    ★★★★★

    Good support by Arpit and he resolved all my queries with patience.

  • GG
    Glory GardenUnited States · 20 Sep 2024
    ★★★★★

    I use this app to send order pick up reminders after I have fulfilled an order. The developer made a customization for me that fit my needs perfectly. They also added a new feature when I requested additional analytics. Thank you!

    ZS
    Zegsu Software Solutions LLPDeveloper15 Aug 2021

    Thank you for your review. We are glad to know that you are having a good experience with our SMSGo app. We wish you all the success in your business.Stay safe,Arpit Team Zegsu

  • CT
    Clone Trooper GearUnited States · 23 Feb 2023
    ★★★★★

    Great app for abandoned checkout recovery. Useful for increasing your conversion percentage and bolting on more revenue with little to no extra work on your part.

  • NF
    NFDVapesUnited States · 3 Jun 2022
    ★★★★★

    Really good app for SMS marketing and cart recovery. I think it's time for them to expand by adding advanced workflows (i.e. Shopify Workflows, Klayvio Flows, Omnisend Automations, etc...) and incorporating a full suite of SMS marketing functions. Overall, would definitely recommend it.

    ZS
    Zegsu Software Solutions LLPDeveloper10 Jun 2022

    Thank you so much for your review. We have duly noted your feedback and we will be working hard to add these features in the coming months.We wish you all the success in your business.ThanksArpit Team Zegsu

  • RT
    Ridgeline Tool | Imperial Blades Direct To YouUnited States · 24 Dec 2021
    ★★★★★

    I use Drip as my abandoned cart email tool and I have really solid results for conversions. Then I started to notice I was getting more and more people that would abandon, but I didn't have an email address....but I did have a phone number. That problem, lead me to this app. I am going to tell you right now, just get this app. It is that simple. If you need more details, read on. I downloaded the app, and had it up and running in less than 10 minutes--that did include my customization. I set it up with 2 text messages. The first text message goes out 10 minutes after a cart is abandoned and offers a 10% discount code (that I can track),. The second goes out 24-hours later and offers free shipping. In the two weeks that I have been using this, I have converted 5 orders for a grand total of $508 in FOUND MONEY. The app suggests that you turn off the email part, but I am comfortable using both Drip and this for my abandons.... Oh, and did I mention it is cheap? The cost for a text message is dirt cheap. I added $10 and think that will last me a good long time. If you are looking for a cart abandonment tool that can send text messages...this is it.

    ZS
    Zegsu Software Solutions LLPDeveloper27 Dec 2021

    Hello David,Thank you so much for this amazing feedback. This is the best Christmas gift that we could have ever asked for!We are thrilled to know that SMSGo is adding value to your store and helping you recover lost sales. We promise to keep working hard, keep on improving our app, and adding more features in order to provide a WOW service to you, always.Wish you a merry Christmas and a very happy new year 2022!Stays safe,Arpit Team Zegsu

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