TrueLoyal Vs Toki Loyalty Program & Rewards: Which Shopify App Is Best For Your Store In November 2026?

Discover the power of Shopify apps as we compare TrueLoyal and Toki Loyalty Program & Rewards side by side. Evaluate their features, explore their unique benefits, compare their pricing plans and user ratings, and find the perfect fit for your business needs. Let's dive into the comparison table and unlock the possibilities that await your Shopify store.

Toki Loyalty Program & Rewards leads on 5 of the 7 factors, including rating, total reviews and support channels — 96 reviews at 4.9★ and a free plan — while TrueLoyal leads on track record and budget. Read the full verdict

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Comparison

Top TrueLoyal alternatives — detailed comparison

The table below highlights the crucial differences between TrueLoyal and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
TrueLoyalInstall
Toki Loyalty Program & RewardsInstall
Add app
General information
Ratings4.5 ★ (34 reviews)4.9 ★ (96 reviews)
Developed byZinreloToki
Launch date1 September 20174 January 2023
PricingFreeFree, $49/month, $299/month, $599/month
ObjectiveComprehensive Benefits and Loyalty SchemeDynamic loyalty program with tiers, reviews, and omnichannel
CategoriesLoyalty and rewardsLoyalty and rewards, Affiliate programs
Key features & highlights
PurposeA SaaS-based, high-quality loyalty platform that assists brands in starting comprehensive reward programs.A platform that enables you to offer store credit and cash back for communal growth through loyalty, membership and referrals.
Features list
  • Earn points for purchases, social follows, and other customer activities.
  • Redeem earned points for discounts, coupons, or free products.
  • Tier-based rewards offer exclusive benefits for loyal customers.
  • Customize loyalty programs with rewards for purchases, social engagement, and user-generated content.
  • Create VIP tiers with exclusive perks based on points, spending, or activity.
  • Offer fraud-proof referral programs with tiered rewards and discount codes.
Highlights——
User reviews and ratings
Recommended88.2%98.0%
Pros
  • The app successfully encourages repeat purchases and customer loyalty through its rewards system.
  • Users highlight the ability to tailor the app’s appearance and rules to match their brand.
  • Many reviews praise the quick, helpful, and personalized assistance from the support team.
  • The app is frequently described as simple to install and configure, even for non-technical users.
  • Users appreciate the detailed data and insights provided to optimize their loyalty programs.
  • The free tier is noted as a valuable starting point for small businesses or startups.
  • The loyalty program’s interface can be fully customized to align with the store’s branding.
  • Points can be earned through various actions beyond purchases, enhancing engagement.
  • Automated alerts for points, rewards, and milestones are well-received.
  • Many users report that their customers enjoy and actively participate in the rewards program.
  • The team, especially Jason and Elise, is highly responsive, knowledgeable, and goes above and beyond to assist with setup and customization.
  • The app offers a wide range of features, including loyalty programs, referrals, wallet passes, and custom rewards, catering to diverse business needs.
  • The app is intuitive and easy to navigate, with clean designs for both admin and customer-facing interfaces.
  • Businesses can tailor loyalty programs extensively to align with their brand, including unique rewards, challenges, and integrations.
  • The app integrates smoothly with Shopify, making setup and management straightforward for store owners.
  • Toki stands out with modern features like Apple/Google Wallet passes, community challenges, and web3 compatibility.
  • The app provides valuable insights into customer engagement and program performance, aiding data-driven decisions.
  • The team offers hands-on assistance during setup, including demos, tutorials, and prompt issue resolution.
  • Users report increased customer engagement, repeat purchases, and satisfaction with the loyalty program.
  • The app offers scalable plans, allowing businesses to start small and upgrade as needed.
Cons
  • Several users criticize the steep pricing, especially for higher-tier plans.
  • Reviews mention frustration over hidden costs after installation, despite "free" advertising.
  • The app lacks seamless integration with Shopify POS, disadvantaging brick-and-mortar stores.
  • Importing or managing customer data manually is described as cumbersome.
  • The app’s extensive customization options can be overwhelming for new users, requiring time to master.
  • Some users found the two-week trial insufficient to fully explore and configure the app’s features.
Pricing and plans
Total pricing plans14
Free planAvailableAvailable
Free trialNoYes, for 14 day(s)
Technical information
Rating4.5 ★4.9 ★
Total reviews3498
Launch date1 September 20174 January 2023

TrueLoyal vs Toki Loyalty Program & Rewards: Final Verdict

When choosing the ideal Shopify app for your business, both TrueLoyal and Toki Loyalty Program & Rewards offer unique strengths and considerations.

The choice between TrueLoyal and Toki Loyalty Program & Rewards depends on your specific needs and priorities. Consider your business requirements, goals, and the features that align most closely with your objectives. Take into account factors such as pricing, user reviews, support quality, and integrations while making a decision.

We recommend thoroughly exploring the features and functionalities of each app. Remember, what works best for one business may not be ideal for another.

Here's a breakdown of key factors to help you choose a winner.

🥇 Toki Loyalty Program & Rewards

Takes 5 of the 7 comparison factors. TrueLoyal leads on track record and budget.

FactorPriorityTrueLoyalToki Loyalty Program & Rewards
Average RatingHigh priority—WinnerDetail
Total ReviewsHigh priority—WinnerDetail
Launch DateLow priorityWinner—Detail
BudgetHigh priorityWinner—Detail
Support ChannelMedium priority—WinnerDetail
IntegrationsMedium priority—WinnerDetail
Trial PeriodLow priority—WinnerDetail

Average Rating

High priority

While considering user reviews, take note of the average ratings for TrueLoyal and Toki Loyalty Program & Rewards. These ratings reflect users' overall satisfaction and can provide valuable insights into the reliability and effectiveness of each app. In this case, TrueLoyal holds an average rating of 4.5 stars, whereas Toki Loyalty Program & Rewards has 4.9 star ratings.

🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: TrueLoyal
For complete details, see the Ratings and Reviews section.

Total Reviews

High priority

Consider the total number of reviews TrueLoyal and Toki Loyalty Program & Rewards have received. A higher number of reviews generally indicates a larger user base and more feedback, which can provide additional insights into the app's performance and user experience. Here, TrueLoyal has received a total of 34 reviews and Toki Loyalty Program & Rewards has 96 reviews.

🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: TrueLoyal
For complete details, see the Ratings and Reviews section.

Launch Date

Low priority

While not a direct measure of quality, consider the launch date of each app - TrueLoyal and Toki Loyalty Program & Rewards to gain some context. A more established app brings years of experience and refinement to the table, but it's important to balance this factor with the app's average rating and total reviews. TrueLoyal and Toki Loyalty Program & Rewards were launched on Sep 1, 2017 and Jan 4, 2023 respectively.

🥇 Winner: TrueLoyal🥈 Runner Up: Toki Loyalty Program & Rewards
For complete details, see the Overview of the Apps section.

Budget

High priority

Take the time to analyze your specific needs, budget for the same, and long-term goals to decide which plan fits your requirements. Here, TrueLoyal offers 1 pricing plan (1 free plan, 0 paid plans) with an average plan price of $0.00. Toki Loyalty Program & Rewards, on the other hand, has a total of 4 pricing plans (1 free plan, 3 paid plans) with an average plan price of $236.75.

🥇 Winner: TrueLoyal🥈 Runner Up: Toki Loyalty Program & Rewards
For complete details, see the Pricing Details section.

Support Channel

Medium priority

Both TrueLoyal and Toki Loyalty Program & Rewards provide customer support through various channels, such as email, live chat, FAQs section, or phone. A higher number of support channels indicates better accessibility and assistance, ensuring timely help whenever you need it. Here, the two apps offer the following support channels:

TrueLoyal2 support options
Toki Loyalty Program & Rewards3 support options
🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: TrueLoyal
For complete details, see the Support section.

Integrations

Medium priority

Evaluate the integration capabilities of TrueLoyal and Toki Loyalty Program & Rewards. Consider the number and variety of integration options they offer with other tools and services - more integration options can provide flexibility and streamline your workflows. Both apps offer various integration options with popular Shopify tools and services.

TrueLoyal8 integrations
Toki Loyalty Program & Rewards11 integrations
🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: TrueLoyal
For complete details, see the Integrations section.

Trial Period

Low priority

Free trial periods allow you to explore the app's features and functionalities before committing. TrueLoyal has no free trial period. Toki Loyalty Program & Rewards, on the other hand, comes with a 14-day free trial period. Take advantage of these trial periods to assess how well each app aligns with your specific business needs.

🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: N/A
For complete details, see the Features section.

By comparing and weighing these factors, you can make an informed decision and determine the winner between TrueLoyal and Toki Loyalty Program & Rewards that aligns best with your requirements and preferences for a successful Shopify app experience.

Shopify Apps Detailed Comparison: TrueLoyal vs Toki Loyalty Program & Rewards

In this comprehensive comparison, we'll delve into the details of two Shopify apps: TrueLoyal and Toki Loyalty Program & Rewards. Whether you're seeking to optimize marketing efforts, streamline operations, or improve customer engagement, our in-depth analysis will help you make an informed decision.

OverviewTrueLoyal vs Toki Loyalty Program & Rewards

Let's dive into the overview of these two apps: TrueLoyal and Toki Loyalty Program & Rewards, and uncover how these Shopify apps can elevate your online business and empower you with powerful tools and features.

TrueLoyal Overview

TrueLoyal is a Shopify app developed by Unknown Developer to help merchants with Comprehensive Benefits and Loyalty Scheme. With an average rating of 4.5 stars from 34 reviews, TrueLoyal is one of the top-rated Loyalty and rewards Shopify apps.

Launch DateSep 1, 2017
PurposeA SaaS-based, high-quality loyalty platform that assists brands in starting comprehensive reward programs.
Pricing summaryFree to install. Additional charges may apply.

Toki Loyalty Program & Rewards Overview

Toki Loyalty Program & Rewards is a Shopify app developed by Unknown Developer to help merchants with Dynamic loyalty program with tiers, reviews, and omnichannel. With an average rating of 4.9 stars from 96 reviews, Toki Loyalty Program & Rewards is one of the top-rated Loyalty and rewards Shopify apps.

Launch DateJan 4, 2023
PurposeA platform that enables you to offer store credit and cash back for communal growth through loyalty, membership and referrals.
Pricing summaryFree to install. Free trial available.
Features ComparisonTrueLoyal vs Toki Loyalty Program & Rewards

While both apps are designed to optimize your Shopify store, their intended uses may vary. Let's take a more in-depth look at each of these apps' features.

TrueLoyal Features

  • Get points for actions such as buying on the website or following on Instagram.
  • Give rewards to your customers that they can use their earned points on.
  • Set up promotions, rewards, and benefits according to different levels.

Toki Loyalty Program & Rewards Features

  • Paid rewards, progressive rewards or subscription bonuses.
  • Give store credit or cash back as a reward.
  • Fun activities: prizes for on-site quizzes, votes, surveys, user-generated content and more.
  • Integration with Apple Wallet: Send notifications directly to members of a loyalty program, without needing a separate app.
  • Excellent data analysis and integrations
Pricing PlansTrueLoyal vs Toki Loyalty Program & Rewards

There are tons of Shopify apps for small businesses and enterprises alike. From TrueLoyal to Toki Loyalty Program & Rewards, each offers a range of pricing packages to accommodate different business needs.

Let's see how the prices of TrueLoyal and Toki Loyalty Program & Rewards measure up.

TrueLoyal Pricing Details

TrueLoyal offers 1 free plan.

Free
$0 /month

Toki Loyalty Program & Rewards Pricing Details

Toki Loyalty Program & Rewards has 4 pricing plans: 1 free and 3 paid. The paid plans cost $49/ month, $299/ month, $599/ month and come with a 14-day free trial period.

Free
$0 /month
  • 50+ different activities & ways to earn
  • Advanced VIP tiers
  • Earn points, credit, or cash back
  • Referral Program
  • Customer Hub & design blocks
Pay as you Go
$49 /month
  • Everything in Free
  • Apple & Google Digital Wallet Pass
  • Advanced paid membership plans
  • Unified Gift Cards for Multi-Stores
  • One loyalty program, multiple stores
Growth
$299 /month
  • Everything Included
  • Dedicated support
  • Multi-Languages available (any language)
  • Evolving loyalty app with regular update
Power
$599 /month
  • Everything Included
  • Dedicated account manager
  • Custom Integrations
  • Priority feature requests
  • Priority custom feature build outs

Install in your Shopify store We pass your name, email and store domain to the Zinrelo team so they can help install and configure the app on your store.

User RatingsTrueLoyal vs Toki Loyalty Program & Rewards

User feedback and reviews play a crucial role in assessing the quality and effectiveness of any Shopify app. Let's take a closer look at what users are saying about TrueLoyal and Toki Loyalty Program & Rewards.

TrueLoyal Ratings

TrueLoyal has garnered an overall rating of 4.5 stars from a total of 34 reviews on the Shopify app store.

4.5★★★★★| 34 reviews

Of the total reviews, 90% are positive, 10% are neutral, and 10% are negative.

✨ AI Summary of TrueLoyal Reviews

Zinrelo is a Shopify loyalty and rewards app designed to help businesses increase customer retention and engagement through customizable reward programs. The app offers features such as points-based rewards, referral incentives, tiered membership systems, and automated email notifications. It provides a branded, integrated dashboard that aligns with store aesthetics and supports various reward activities, including purchases, reviews, and social shares. The app is noted for its responsive customer support, with many users highlighting quick resolution of issues and personalized assistance during setup. However, some limitations include unclear pricing transparency, with the free plan offering restricted functionality and higher-tier plans requiring significant annual commitments. Additional drawbacks include a lack of Shopify POS integration, making it less suitable for businesses with physical stores, and occasional challenges with uninstallation or residual elements remaining on websites. While praised for its ease of use and customization options, the app’s value is most apparent for businesses with moderate customer bases, as scalability issues and overage fees can arise for larger audiences. Overall, Zinrelo serves as a comprehensive loyalty solution with strong support but may not be cost-effective for all merchants.

Toki Loyalty Program & Rewards Ratings

Toki Loyalty Program & Rewards has garnered an overall rating of 4.9 stars from a total of 96 reviews on the Shopify app store.

4.9★★★★★| 96 reviews

Of the total reviews, 98% are positive, 2% are neutral, and 2% are negative.

✨ AI Summary of Toki Loyalty Program & Rewards Reviews

Toki is a comprehensive Shopify app designed for loyalty, membership, and referral programs, offering a wide range of customizable features to enhance customer engagement and retention. Its strengths include flexible reward structures, seamless integration with Shopify POS, and support for Apple and Google Wallet passes, enabling businesses to create tailored loyalty experiences. The app provides intuitive interfaces for both merchants and customers, along with robust analytics to track program performance. A standout aspect is the exceptional customer support, characterized by prompt, personalized assistance and proactive problem-solving, including custom solutions and detailed tutorials. However, the app's extensive customization options can introduce complexity, requiring a learning curve for new users. Some may find the pricing structure steep for advanced features, and the initial setup may demand significant time investment. Despite these challenges, Toki is well-suited for businesses seeking a highly adaptable loyalty solution backed by responsive support.

Pros and ConsTrueLoyal vs Toki Loyalty Program & Rewards

Let's explore the pros and cons of TrueLoyal and Toki Loyalty Program & Rewards to better understand their strengths and limitations.

TrueLoyal Pros and Cons

Pros
  • The app successfully encourages repeat purchases and customer loyalty through its rewards system.
  • Users highlight the ability to tailor the app’s appearance and rules to match their brand.
  • Many reviews praise the quick, helpful, and personalized assistance from the support team.
  • The app is frequently described as simple to install and configure, even for non-technical users.
  • Users appreciate the detailed data and insights provided to optimize their loyalty programs.
  • The free tier is noted as a valuable starting point for small businesses or startups.
  • The loyalty program’s interface can be fully customized to align with the store’s branding.
  • Points can be earned through various actions beyond purchases, enhancing engagement.
  • Automated alerts for points, rewards, and milestones are well-received.
  • Many users report that their customers enjoy and actively participate in the rewards program.
Cons
  • Several users criticize the steep pricing, especially for higher-tier plans.
  • Reviews mention frustration over hidden costs after installation, despite "free" advertising.
  • The app lacks seamless integration with Shopify POS, disadvantaging brick-and-mortar stores.
  • Importing or managing customer data manually is described as cumbersome.

Toki Loyalty Program & Rewards Pros and Cons

Pros
  • The team, especially Jason and Elise, is highly responsive, knowledgeable, and goes above and beyond to assist with setup and customization.
  • The app offers a wide range of features, including loyalty programs, referrals, wallet passes, and custom rewards, catering to diverse business needs.
  • The app is intuitive and easy to navigate, with clean designs for both admin and customer-facing interfaces.
  • Businesses can tailor loyalty programs extensively to align with their brand, including unique rewards, challenges, and integrations.
  • The app integrates smoothly with Shopify, making setup and management straightforward for store owners.
  • Toki stands out with modern features like Apple/Google Wallet passes, community challenges, and web3 compatibility.
  • The app provides valuable insights into customer engagement and program performance, aiding data-driven decisions.
  • The team offers hands-on assistance during setup, including demos, tutorials, and prompt issue resolution.
  • Users report increased customer engagement, repeat purchases, and satisfaction with the loyalty program.
  • The app offers scalable plans, allowing businesses to start small and upgrade as needed.
Cons
  • The app’s extensive customization options can be overwhelming for new users, requiring time to master.
  • Some users found the two-week trial insufficient to fully explore and configure the app’s features.
Featured IntegrationsTrueLoyal vs Toki Loyalty Program & Rewards

Seamless integration with other tools and platforms is crucial for maximizing the functionality and efficiency of your Shopify store. Let's explore the integration capabilities of TrueLoyal and Toki Loyalty Program & Rewards, and see how effortlessly these apps can enhance your store operations.

TrueLoyal Integrations

TrueLoyal offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutShopify POSAttentiveCloverKlaviyoLightspeedListrakNetsuite

Toki Loyalty Program & Rewards Integrations

Toki Loyalty Program & Rewards offers a wide range of integration options, allowing you to connect with popular third-party tools and services seamlessly. The developer has provided an extensive list of integration tools:

CheckoutCustomer accountsShopify POSShopify FlowShopify AdminCheckoutFlowKlaviyoPOSPostscriptRecharge
SupportTrueLoyal vs Toki Loyalty Program & Rewards

The support team plays a vital role in resolving queries, offering guidance, and addressing concerns related to TrueLoyal and Toki Loyalty Program & Rewards. Their expertise and responsiveness are key considerations for ensuring a seamless app experience.

TrueLoyal User Support

For any inquiries or assistance regarding TrueLoyal, their dedicated support team is here to assist you. You can reach out to them via email at [email protected].

Toki Loyalty Program & Rewards User Support

For any inquiries or assistance regarding Toki Loyalty Program & Rewards, their dedicated support team is here to assist you. You can reach out to them via email at [email protected]. To address common concerns, Toki Loyalty Program & Rewards offers an extensive FAQ section on its website, providing helpful information and troubleshooting tips.

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Install in your Shopify store We pass your name, email and store domain to the Zinrelo team so they can help install and configure the app on your store.

FAQs for TrueLoyal and Toki Loyalty Program & Rewards

1. What is the key difference between these Shopify apps: TrueLoyal and Toki Loyalty Program & Rewards?

When comparing various Shopify apps, their main objective sets them apart. TrueLoyal is designed to help merchants with Comprehensive Benefits and Loyalty Scheme. On the other hand, Toki Loyalty Program & Rewards focuses on Dynamic loyalty program with tiers, reviews, and omnichannel. Assessing these differences will help you determine which app aligns best with your unique business needs.

2. Which app between TrueLoyal and Toki Loyalty Program & Rewards offers free pricing plan options for Shopify merchants?

TrueLoyal has 1 free plan. Toki Loyalty Program & Rewards has 1 free plan.

3. What are the pricing plans for TrueLoyal and Toki Loyalty Program & Rewards?

While the specific pricing plans may vary for each app, here's a general breakdown:

TrueLoyal offers a total of 1 pricing plan: 1 free plan and 0 paid plans. Paid plan costs: Not available. Free plan cost: Free.

Toki Loyalty Program & Rewards offers a total of 4 pricing plans: 1 free plan and 3 paid plans. Paid plan costs: $49/ month, $299/ month, $599/ month. Free plan cost: Free.

4. Is there a free trial available for TrueLoyal and Toki Loyalty Program & Rewards?

TrueLoyal has no free trial period. Toki Loyalty Program & Rewards, on the other hand, comes with a 14-day free trial period.

5. What are the integration options available for TrueLoyal and Toki Loyalty Program & Rewards?

TrueLoyal: Checkout, Shopify POS, Attentive, Clover, Klaviyo, Lightspeed, Listrak, Netsuite.

Toki Loyalty Program & Rewards: Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Checkout, Flow, Klaviyo, POS, Postscript, Recharge.

6. What are the support options available for TrueLoyal and Toki Loyalty Program & Rewards?

TrueLoyal · Email: [email protected] · Website: https://www.zinrelo.com?utm_source=partnerlisting&utm_medium=partnerlisting

Toki Loyalty Program & Rewards · Email: [email protected] · Website: https://www.buildwithtoki.com · FAQ: https://www.buildwithtoki.com/faq

7. Are TrueLoyal and Toki Loyalty Program & Rewards compatible with my Shopify theme?

Generally, TrueLoyal and Toki Loyalty Program & Rewards are designed to be compatible with most Shopify themes. However, it is always advisable to review the app documentation or contact the app's support team to ensure seamless integration with your specific theme.

8. Which app between TrueLoyal and Toki Loyalty Program & Rewards is better?

Determining which app between TrueLoyal and Toki Loyalty Program & Rewards is better depends on your specific business requirements. It is recommended to thoroughly evaluate each app based on various factors such as customer reviews, support, integrations, and functionalities to make an informed decision that aligns best with your unique requirements.

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the Zinrelo team so they can help install and configure the app on your store.

.myshopify.com

Compared in this guide

TrueLoyal
4.5 ★ · 34 reviews · Free plan
Toki Loyalty Program & Rewards
4.9 ★ · 96 reviews · Free plan
Install TrueLoyalView full app detail

Verdict at a glance

Toki Loyalty Program & Rewards takes 5 of the 7 comparison factors, including rating, total reviews and support channels. TrueLoyal leads on track record and budget.

🥇 Winner: Toki Loyalty Program & Rewards🥈 Runner Up: TrueLoyal
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