TrueLoyal Shopify App

by Zinrelo

A SaaS-based, high-quality loyalty platform that assists brands in starting comprehensive reward programs. Comprehensive Benefits and Loyalty Scheme

4.5

(34)

Free
XY
5

Chris Sports, Philippines

6/17/2022

Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.

1 of 8

Install in your Shopify Store

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72 customers chose this

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TrueLoyal Charts

Track TrueLoyal's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.

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Pros and Cons

Pros and Cons of TrueLoyal

Pros

Effective Customer Retention: The app successfully encourages repeat purchases and customer loyalty through its rewards system.

Customizable Features: Users highlight the ability to tailor the app’s appearance and rules to match their brand.

Responsive Customer Support: Many reviews praise the quick, helpful, and personalized assistance from the support team.

Easy Setup and Integration: The app is frequently described as simple to install and configure, even for non-technical users.

Cons

High Cost for Advanced Features: Several users criticize the steep pricing, especially for higher-tier plans.

Misleading "Free" Claims: Reviews mention frustration over hidden costs after installation, despite "free" advertising.


Screenshots


About the App

Comprehensive Benefits and Loyalty Scheme

  • Reward Program: Get points for actions such as buying on the website or following on Instagram.
  • Customer Incentives: Give rewards to your customers that they can use their earned points on.
  • Promotion Strategies: Set up promotions, rewards, and benefits according to different levels.

Keywords

loyalty rewards Shopify apps
holistic rewards program Shopify apps
enterprise loyalty platform Shopify apps
data-driven loyalty Shopify apps
machine learning loyalty Shopify apps
customer segmentation rewards Shopify apps
tiered rewards program Shopify apps
points based rewards Shopify apps
Instagram follow rewards Shopify apps
white glove service loyalty Shopify apps

Key Features

  • Earn points for purchases, social follows, and other customer activities.
  • Redeem earned points for discounts, coupons, or free products.
  • Tier-based rewards offer exclusive benefits for loyal customers.

Pricing

TrueLoyal Pricing Plans

Free

$0/month

Here's an overview of TrueLoyal costs for each of the plan(s):

The app offers 1 free plan(s). The free plan(s) offered by TrueLoyal: (Free).

The plan encompasses all the features provided by the app.

TrueLoyal Price Summary
Pricing summaryFree to install. Additional charges may apply.
Total Pricing Plan(s)1
Number of free plan(s)1
Number of paid plan(s)0
Free trial availableNo

For further information regarding TrueLoyal app pricing plans, see the official website.

TrueLoyal Shopify App Discounts

If you are looking for discounts on TrueLoyal app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Zinrelo to secure better deals on the TrueLoyal app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about TrueLoyal

“Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working. ”

Chris Sports
Philippines

“Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.”

Euphoria Liquor
United States

“Love the app! It is very easy to set up and use. It's a great solution for rewarding and engaging customers. I would highly recommend it!”

A Taste of Coffee
United States

Trusted By

Trusted by the best Shopify stores

Chris Sports

Philippines

Euphoria Liquor

United States

A Taste of Coffee

United States

KPS ESSENTIALS

United States

Breeches.com

United States

Frozen Dessert Supplies

United States

OKATOR

Canada

Kaffeina Group

Australia


A SaaS-based, high-quality loyalty platform that assists brands in starting comprehensive reward programs.

Approach to Data Sciences

Live data guides the creation of a program. A well-planned program brings in profits and significant return on investment.

Learning done by computers

Our machine learning systems can group users and suggest loyalty reward strategies for each group.

Premium Care Service

Zinrelo is outstanding in providing service and support. Their support is loved by customers.


Comparison

Top TrueLoyal Alternatives Detailed Comparison

The table below highlights the crucial differences between TrueLoyal and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Smile: Loyalty Program RewardsSmile: Loyalty Program RewardsView on Shopify
General Information
Ratings
4.5(34 reviews)
4.9(4,618 reviews)
Developed byZinreloSmile.io
Launch Date9/1/201712/2/2014
PricingFreeFree, $15/month, $79/month, $199/month
ObjectiveComprehensive Benefits and Loyalty SchemeEarn customer loyalty with points, rewards, and referral incentives.
CategoriesLoyalty and rewardsLoyalty and rewards, Pop-ups
Key Features & Highlights
PurposeA SaaS-based, high-quality loyalty platform that assists brands in starting comprehensive reward programs.Start your own rewards program to transform new customers into lifelong clients.
Features List
  1. Earn points for purchases, social follows, and other customer activities.
  2. Redeem earned points for discounts, coupons, or free products.
  3. Tier-based rewards offer exclusive benefits for loyal customers.
  1. Reward customers with points for every order to encourage repeat purchases and loyalty.
  2. Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending.
  3. Create and manage referral programs that turn existing customers into brand advocates.
Highlights-
  1. Based in Spain
User Reviews and Ratings
Recommended %88.2%96.7%
Pros
  1. The app successfully encourages repeat purchases and customer loyalty through its rewards system.
  2. Users highlight the ability to tailor the app’s appearance and rules to match their brand.
  3. Many reviews praise the quick, helpful, and personalized assistance from the support team.
  4. The app is frequently described as simple to install and configure, even for non-technical users.
  5. Users appreciate the detailed data and insights provided to optimize their loyalty programs.
  6. The free tier is noted as a valuable starting point for small businesses or startups.
  7. The loyalty program’s interface can be fully customized to align with the store’s branding.
  8. Points can be earned through various actions beyond purchases, enhancing engagement.
  9. Automated alerts for points, rewards, and milestones are well-received.
  10. Many users report that their customers enjoy and actively participate in the rewards program.
  1. Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes.
  2. The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate.
  3. Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications.
  4. Boosts customer retention and repeat purchases, with features like points and rewards driving engagement.
  5. Offers flexibility to tailor rewards and branding to match business needs and customer preferences.
  6. Runs smoothly without noticeable lag, contributing to a positive user experience.
  7. The free version provides substantial value, making it accessible for small businesses.
  8. Users appreciate timely updates and improvements based on feedback.
  9. Clean, elegant interface that enhances the customer experience and aligns with brand aesthetics.
  10. Includes tutorials, guides, and responsive support to help users maximize the app’s features.
Cons
  1. Several users criticize the steep pricing, especially for higher-tier plans.
  2. Reviews mention frustration over hidden costs after installation, despite "free" advertising.
  3. The app lacks seamless integration with Shopify POS, disadvantaging brick-and-mortar stores.
  4. Importing or managing customer data manually is described as cumbersome.
  1. Some users find the pricing steep, especially for small businesses needing premium features.
  2. Issues reported with Internet Explorer, affecting customer sign-up and rewards access.
  3. Key functionalities like granular reporting or point expiration are locked behind higher-tier plans.
  4. Minor delays in changes reflecting on the storefront after customization.
  5. A few users noted confusion or dissatisfaction with the jump between free and paid plans.
Pricing and Plans
Total Pricing Plans14
Free PlanAvailableAvailable
Free TrialNoYes, for 14 day(s)
Technical Information
Rating
4.5
4.9
Total Reviews344,632
Launch Date9/1/201712/2/2014
SD PointsN/A959

More Details About TrueLoyal

Product Description

Zinrelo is a SaaS-based platform that assists companies in developing comprehensive rewards programs. It utilises technology, data analysis and strategic consultation to enhance various aspects of loyalty, such as transaction, social, advocacy, engagement, and emotional. With a growing global network, innovative platform technology, and data-driven insights, Zinrelo ensures each loyalty program is individual and effective.

AI Summary

Zinrelo is a Shopify loyalty and rewards app designed to help businesses increase customer retention and engagement through customizable reward programs. The app offers features such as points-based rewards, referral incentives, tiered membership systems, and automated email notifications. It provides a branded, integrated dashboard that aligns with store aesthetics and supports various reward activities, including purchases, reviews, and social shares. The app is noted for its responsive customer support, with many users highlighting quick resolution of issues and personalized assistance during setup. However, some limitations include unclear pricing transparency, with the free plan offering restricted functionality and higher-tier plans requiring significant annual commitments. Additional drawbacks include a lack of Shopify POS integration, making it less suitable for businesses with physical stores, and occasional challenges with uninstallation or residual elements remaining on websites. While praised for its ease of use and customization options, the app’s value is most apparent for businesses with moderate customer bases, as scalability issues and overage fees can arise for larger audiences. Overall, Zinrelo serves as a comprehensive loyalty solution with strong support but may not be cost-effective for all merchants.

Support

For any questions, concerns, or assistance with TrueLoyal, the dedicated support team is readily available to help.To reach out to the support team, users can send an email to [email protected].

TrueLoyal Support Information In A Nutshell:

Support Email:[email protected]
Contact Number(s):Not available
FAQ Page:Not available
Privacy Policy:Privacy details
Language Support:English
Integration

The list of top Shopify apps or features or software tools that TrueLoyal seamlessly integrates are given below:

Checkout
Shopify POS
Attentive
Clover
Klaviyo
Lightspeed
Listrak
Netsuite
Developer

Name: Zinrelo

Website: /partners/shopsociallytest

Address: 122 E Houston St, Ste 105, San Antonio, TX, 78205

Looking to install TrueLoyal app on your store?

ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.

Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
  • Lowest pricing guaranteed (starts at just $10/hour)

TrueLoyal Q&A

How does the app help increase customer loyalty?

It rewards customers for actions like purchases or social media engagement with redeemable points, fostering repeat interactions and long-term brand loyalty through personalized incentives.

Can I customize rewards for different customer tiers?

Yes, you can set tiered promotions, benefits, and rewards to cater to varying customer engagement levels, encouraging higher spending and deeper brand advocacy.

Does the app support social media engagement rewards?

Absolutely—customers earn points for activities like following your Instagram page, bridging online engagement with tangible rewards to boost brand visibility.

How does data analytics improve the loyalty program?

Real-time data and machine learning segment users and suggest tailored reward strategies, ensuring your program maximizes ROI and customer satisfaction.

Is there support for setting up the program?

Yes, dedicated service and strategic consultation help design and optimize your loyalty program for seamless implementation and ongoing success.

What types of rewards can customers redeem?

Points can be exchanged for discounts, coupons, free shipping, or products, offering flexibility to match diverse customer preferences.

Is the app suitable for small businesses?

While enterprise-grade, its free plan and scalable features make it adaptable for businesses of varying sizes aiming to build customer loyalty.

How does the app track customer activities?

It monitors actions like purchases and social follows, automatically awarding points to incentivize repeat behavior and measurable engagement.


Customer Reviews

5.0
34 total reviews
5
30
4
0
3
1
2
0
1
3

TrueLoyal has an overall rating of 4.6 stars from a total of 34 reviews on the Shopify app store. Of these, 30 (88.2%) are positive, 1 (2.9%) are neutral, and 3 (8.8%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

Chris Sportsfrom Philippines
June 17, 2022

Zinrelo has encouraged our customers to sign up, create their account, and frequent our website. We're pleased with how Zinrelo is working.

Euphoria Liquorfrom United States
March 28, 2022

Zinrelo has done an amazing job as my store's loyalty solution. We have seen an uptick in our customer retention and overall customer satisfaction. We have used Zinrelo to award coupon codes, refer a friend and offer our best customers a first look at rare items. It checks all the boxes for us. While it is one of the more expensive options, I am going to use the age-old expression. You get what you pay for! Nick is our dedicated customer success manager and he is always just an email away. Quick and accurate support every time. I would highly recommend anyone looking for an all-in-one Loyalty Solution look at Zinrelo.

A Taste of Coffeefrom United States
March 17, 2022

Love the app! It is very easy to set up and use. It's a great solution for rewarding and engaging customers. I would highly recommend it!

KPS ESSENTIALSfrom United States
March 14, 2022

I love the way their data analysis team comes up with strategies tohelp us increase our revenue!

Breeches.comfrom United States
September 14, 2021

We are extremely impressed with Zinrelo from the start. They created an optimized program so we could achieve our objectives and helped us launch our program quite fast too. Their support team is excellent.


Video Demo and Screenshots

Product Screenshots

TrueLoyal screenshot 1
TrueLoyal screenshot 2

Installation Steps

How to install TrueLoyal on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

TrueLoyal FAQ's

How do I install the TrueLoyal Shopify app?

To install TrueLoyal app on your Shopify store, click on the TrueLoyal installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process.

If you need our expert guidance to help you install TrueLoyal on your Shopify store, then contact us now.

What are the key features of TrueLoyal?

The key features offered by TrueLoyal to Shopify store owners are:

  • ✅Flexible loyalty programs that reward purchases and participation
  • ✅Fan communities and gamification that encourage ongoing engagement
  • ✅Receipt scanning connects in-store purchases with digital engagement
Does TrueLoyal integrate with other Shopify apps or tools?

Yes, TrueLoyal seamlessly integrates with other Shopify apps or tools, such as Get points for actions such as buying on the website or following on Instagram., Give rewards to your customers that they can use their earned points on., Set up promotions, rewards, and benefits according to different levels..

Is there a free trial available for TrueLoyal?

No, TrueLoyal does not offer any free trial.

What are the pricing plans for TrueLoyal?

The app offers 1 plan that is forever-free.

How does billing work for TrueLoyal?

TrueLoyal is completely free to install and use. Additional charges may or may not apply.

Can I cancel or upgrade my subscription plan at any time?

Yes, TrueLoyal allows its subscribers to cancel or upgrade their subscription plan at any time.

Does TrueLoyal offer customer support? How can I get assistance?

Yes, TrueLoyal offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is TrueLoyal compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.


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