Smile: Loyalty Rewards Program by Smile.io

Start your own rewards program to transform new customers into lifelong clients. Earn customer loyalty with points, rewards, and referral incentives.

4.9

(4,117)

Free
$49/month
$199/month
$999/month
XY
4

THEBLACKWARDROBE.COM, United Kingdom

7/31/2025

The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.

1 of 5

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72 customers chose this

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Smile: Loyalty Rewards Program Charts

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Pros and Cons

Pros and Cons of Smile: Loyalty Rewards Program

Pros

Final Output:

Exceptional Customer Support: Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes.

User-Friendly Interface: The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate.

Seamless Integrations: Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications.

Cons

High Cost for Advanced Features: Some users find the pricing steep, especially for small businesses needing premium features.

Limited Browser Compatibility: Issues reported with Internet Explorer, affecting customer sign-up and rewards access.


Screenshots


About the App

Earn customer loyalty with points, rewards, and referral incentives.

  • Brand Customization: Adjust the appearance of the rewards launcher, panel, and emails to fit your brand's style.
  • Loyalty Rewards: Promote regular buying by letting occasional customers earn and use points.
  • Seamless App Integration: Connect with all your preferred applications for email, reviews, and customer support.
  • Customer Engagement Boost: Remind customers about their points and referral links through nudges to enhance engagement.
  • Language auto-translation: Translate your whole loyalty program automatically into one of our 6 predefined languages.

Keywords

loyalty rewards program Shopify apps
customer loyalty points Shopify apps
repeat purchase rewards Shopify apps
VIP rewards program Shopify apps
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social media rewards Shopify apps
points bonus events Shopify apps
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email marketing loyalty Shopify apps
POS rewards program Shopify apps
boost sales loyalty Shopify apps
brand loyalty rewards Shopify apps
retention rewards program Shopify apps
loyalty program analytics Shopify apps
customer retention rewards Shopify apps

Key Features

  • Reward customers with points for every order to encourage repeat purchases and loyalty.
  • Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending.
  • Create and manage referral programs that turn existing customers into brand advocates.

Pricing

Smile: Loyalty Rewards Program Pricing Plans

Free

$0/month

  • Points program

  • Referral program

  • Basic branding

  • Analytics overview

  • Data exports

Starter

$49/month

  • Advanced branding options

  • Customizable emails

  • Nudges (on-site reminders)

  • 2 integrations (e.g. Klaviyo, Judge.me)

  • 5 specialized reports

Growth

$199/month

  • Run points bonus events

  • SEO-friendly loyalty page

  • Embed Smile on your store

  • Free product rewards

  • VIP & Points expiry

Plus

$999/month

  • Dedicated launch plan

  • 25+ specialized reports

  • API access

  • Priority support

  • Preferred pricing for multiple shops

Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.

Here's an overview of Smile: Loyalty Rewards Program costs for each of the plan(s):

The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Smile: Loyalty Rewards Program: (Free). The paid plan(s) offered by Smile: Loyalty Rewards Program: (Starter, Growth, Plus).

The details of the plan(s) are outlined below:

Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Points program, Referral program, Basic branding, Analytics overview, Data exports.

Starter: The Starter plan costs $49 and has no free trial period. The plan offers a host of features, including Advanced branding options, Customizable emails, Nudges (on-site reminders), 2 integrations (e.g. Klaviyo, Judge.me), 5 specialized reports.

Growth: The Growth plan costs $199 and has no free trial period. The plan offers a host of features, including Run points bonus events, SEO-friendly loyalty page, Embed Smile on your store, Free product rewards, VIP & Points expiry, Unlimited integrations.

Plus: The Plus plan costs $999 and has no free trial period. The plan offers a host of features, including Dedicated launch plan, 25+ specialized reports, API access, Priority support, Preferred pricing for multiple shops, High-volume pricing available.

Smile: Loyalty Rewards Program Price Summary
Pricing summaryFree to install
Total Pricing Plan(s)4
Number of free plan(s)1
Number of paid plan(s)3
Cost of Paid Plan(s)$49, $199, $999
Free trial availableNo

For further information regarding Smile: Loyalty Rewards Program app pricing plans, see the official website.

Smile: Loyalty Rewards Program Shopify App Discounts

If you are looking for discounts on Smile: Loyalty Rewards Program app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Smile.io to secure better deals on the Smile: Loyalty Rewards Program app exclusively for you.

*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.

Contact Us For a Discount
Coming Soon

Testimonials

What our users say about Smile: Loyalty Rewards Program

The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.

THEBLACKWARDROBE.COM
United Kingdom

We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas

Brandheroes
Denmark

Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!

AnimalBiome
United States

Trusted By

Trusted by the best Shopify stores

THEBLACKWARDROBE.COM

United Kingdom

Brandheroes

Denmark

AnimalBiome

United States

Red Stick Spice Company

United States

Splendor Beauty Emporium

United States


Start your own rewards program to transform new customers into lifelong clients.

Your reliable loyalty service provider

We specialize in creating reward programs for loyalty, referrals, and VIPs, aiming to boost sales, encourage repeat buying, and strengthen brand loyalty.

Increase both first-time and recurring sales.

Reduce buying costs and increase sales and customer retention by using referrals, points, rewards and more. Set up a loyalty program quickly!

Improve your marketing apps

Boost your email marketing and subscription tools using loyalty data. Encourage reviews through points and reward your customers at the point of sale and beyond.


Comparison

Top Smile: Loyalty Rewards Program Alternatives Detailed Comparison

The table below highlights the crucial differences between Smile: Loyalty Rewards Program and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Smile: Loyalty Rewards ProgramSmile: Loyalty Rewards ProgramView on Shopify
BON Loyalty Program & RewardsBON Loyalty Program & RewardsView on Shopify
General Information
Ratings
4.9(4,038 reviews)
5.0(1,549 reviews)
Developed bySmile.ioBON Loyalty
Launch Date12/2/20148/16/2021
PricingFree, $49/month, $199/month, $999/monthFree, $25/month, $99/month, $349/month
ObjectiveEarn customer loyalty with points, rewards, and referral incentives.Rewards app with points, referrals, and VIP programs.
CategoriesLoyalty and rewards, Pop-upsLoyalty and rewards, Pop-ups
Key Features & Highlights
PurposeStart your own rewards program to transform new customers into lifelong clients.A strong loyalty program creator, specifically for fast-growing businesses.
Features List
  1. Reward customers with points for every order to encourage repeat purchases and loyalty.
  2. Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending.
  3. Create and manage referral programs that turn existing customers into brand advocates.
  1. Reward customers with points for both online and in-store purchases seamlessly.
  2. Customize rewards with expiration dates and combine them with discounts.
  3. Display loyalty widgets and emails in over 250 languages automatically.
Highlights
  1. Works with the latest themes
  1. Works with the latest themes
User Reviews and Ratings
Recommended %96.5%98.7%
Pros
  1. Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes.
  2. The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate.
  3. Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications.
  4. Boosts customer retention and repeat purchases, with features like points and rewards driving engagement.
  5. Offers flexibility to tailor rewards and branding to match business needs and customer preferences.
  6. Runs smoothly without noticeable lag, contributing to a positive user experience.
  7. The free version provides substantial value, making it accessible for small businesses.
  8. Users appreciate timely updates and improvements based on feedback.
  9. Clean, elegant interface that enhances the customer experience and aligns with brand aesthetics.
  10. Includes tutorials, guides, and responsive support to help users maximize the app’s features.
  1. Consistently praised for responsiveness, friendliness, and going above and beyond to resolve issues.
  2. Frequently highlighted for its straightforward and intuitive installation process.
  3. Users appreciate the ability to tailor the app’s features and appearance to their specific needs.
  4. Noted for its intuitive design and ease of navigation.
  5. Support team is commended for fast and efficient assistance.
  6. Offers a wide range of advanced functionalities, even in the free plan.
  7. The sleek and functional interface is frequently praised.
  8. Works well with existing systems and requires minimal technical expertise.
  9. Users find the app’s value for money to be excellent.
  10. Many report increased customer engagement and repeat purchases.
Cons
  1. Some users find the pricing steep, especially for small businesses needing premium features.
  2. Issues reported with Internet Explorer, affecting customer sign-up and rewards access.
  3. Key functionalities like granular reporting or point expiration are locked behind higher-tier plans.
  4. Minor delays in changes reflecting on the storefront after customization.
  5. A few users noted confusion or dissatisfaction with the jump between free and paid plans.
  1. One user noted the inability to adjust discount amounts on Shopify POS.
  2. Some beginners found certain features initially confusing.
  3. A few users desired more flexibility in removing or customizing app branding.
Pricing and Plans
Total Pricing Plans44
Free PlanAvailableAvailable
Free TrialNoYes, for 7 day(s)
Technical Information
Rating
4.9
5.0
Total Reviews4,1171,603
Launch Date12/2/20148/16/2021
SD Points952494

More Details About Smile: Loyalty Rewards Program

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Why Choose ShopDigest?

  • Highly experienced and vetted team for successful app installation
  • Assured support and guidance throughout the installation and beyond
  • Customized services to meet unique business needs
  • 30-day no questions asked refund policy
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Smile: Loyalty Rewards Program Q&A


Customer Reviews

4.8
4117 total reviews
5
3727
4
246
3
55
2
24
1
65

Smile: Loyalty Rewards Program has an overall rating of 4.8 stars from a total of 4117 reviews on the Shopify app store. Of these, 3973 (96.5%) are positive, 55 (1.3%) are neutral, and 89 (2.2%) are negative*.

*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.

THEBLACKWARDROBE.COMfrom United Kingdom
July 31, 2025

The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.

Brandheroesfrom Denmark
July 31, 2025

We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas

AnimalBiomefrom United States
July 30, 2025

Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!

Red Stick Spice Companyfrom United States
July 29, 2025

overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..

Splendor Beauty Emporiumfrom United States
July 29, 2025

Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!


Video Demo and Screenshots

Product Screenshots

Smile: Loyalty Rewards Program screenshot 1
Smile: Loyalty Rewards Program screenshot 2

Installation Steps

How to install Smile: Loyalty Rewards Program on your Shopify store

1

Find your app

Use filters like pricing, availability, and features to find the perfect match for your store's needs.

2

Get a personalized setup plan

Our team will create an installation plan based on your current store setup, goals, and requirements.

3

Install at your own pace

Perfect your store's functionality without the pressure to move on until you're ready.

Install in your Shopify Store

.myshopify.com
72 customers chose this

Smile: Loyalty Rewards Program FAQ's


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