Smile: Loyalty Program Rewards Shopify App by Smile.io

Q: Is Smile: Loyalty Program Rewards compatible with my Shopify theme?

Please reach out to their support team at help@smile.io to confirm its compatibility with your specific Shopify theme.

Start your own rewards program to transform new customers into lifelong clients. Earn customer loyalty with points, rewards, and referral incentives.

4.8 4,667 reviewsFreePaid from $15/month

Pros and cons

Pros and cons of Smile: Loyalty Program Rewards

Pros

Final Output:
Exceptional Customer Support: Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes.
User-Friendly Interface: The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate.
Seamless Integrations: Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications.

Cons

High Cost for Advanced Features: Some users find the pricing steep, especially for small businesses needing premium features.
Limited Browser Compatibility: Issues reported with Internet Explorer, affecting customer sign-up and rewards access.

Screenshots

About the app

Earn customer loyalty with points, rewards, and referral incentives.

Brand Customization: Adjust the appearance of the rewards launcher, panel, and emails to fit your brand's style.
Loyalty Rewards: Promote regular buying by letting occasional customers earn and use points.
Seamless App Integration: Connect with all your preferred applications for email, reviews, and customer support.
Customer Engagement Boost: Remind customers about their points and referral links through nudges to enhance engagement.
Language auto-translation: Translate your whole loyalty program automatically into one of our 6 predefined languages.

Keywords

loyalty rewards program Shopify appscustomer loyalty points Shopify appsrepeat purchase rewards Shopify appsVIP rewards program Shopify appsreferral rewards program Shopify appssocial media rewards Shopify appspoints bonus events Shopify appsloyalty program integration Shopify appsemail marketing loyalty Shopify appsPOS rewards program Shopify appsboost sales loyalty Shopify appsbrand loyalty rewards Shopify appsretention rewards program Shopify appsloyalty program analytics Shopify appscustomer retention rewards Shopify apps

Key features

Reward customers with points for every order to encourage repeat purchases and loyalty.
Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending.
Create and manage referral programs that turn existing customers into brand advocates.

Pricing

Smile: Loyalty Program Rewards pricing plans

Free

$0 /month

Points, rewards & referrals
15+ ways to earn & redeem
Discounts & free shipping rewards
Full branding customization
Multi-language support (20+ languages)

Essential

$15 /month

Dedicated loyalty page
Free product rewards
Nudges (on-site reminders)
Analytics & reporting
Trigger rewards with Shopify Flow

Standard

$79 /month

Bonus events (e.g. 2x points weekend)
Embed points on product pages
Promote points on order thank you page
Subscription & gift card rewards
Loyalty segments, ROI and CLV insights

Growth

$199 /month

Loyalty Hub (for signed-in members)
Redeem at checkout (Shopify Plus)
VIP tiers & Points expiry
Performance benchmarks
25+ pre-built loyalty reports

Not sure which plan to pick? Discuss Free or Essential plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Smile: Loyalty Program Rewards costs for each of the plan(s)

The app has 4 pricing plans: 1 free and 3 paid. The free plan offered by Smile: Loyalty Program Rewards is Free. The paid plans offered by Smile: Loyalty Program Rewards are Essential, Standard, Growth.

The details of the plans are outlined below.

Free: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Points, rewards & referrals, 15+ ways to earn & redeem, Discounts & free shipping rewards, Full branding customization, Multi-language support (20+ languages), Works seamlessly with Shopify POS, Up to 200 monthly orders.
Essential: the Essential plan costs $15 and comes with a 14-day free trial period. The plan offers a host of features, including Dedicated loyalty page, Free product rewards, Nudges (on-site reminders), Analytics & reporting, Trigger rewards with Shopify Flow, 1 integration (e.g. Klaviyo).
Standard: the Standard plan costs $79 and comes with a 14-day free trial period. The plan offers a host of features, including Bonus events (e.g. 2x points weekend), Embed points on product pages, Promote points on order thank you page, Subscription & gift card rewards, Loyalty segments, ROI and CLV insights, 2 integrations (e.g. Klaviyo, Judge.me).
Growth: the Growth plan costs $199 and comes with a 14-day free trial period. The plan offers a host of features, including Loyalty Hub (for signed-in members), Redeem at checkout (Shopify Plus), VIP tiers & Points expiry, Performance benchmarks, 25+ pre-built loyalty reports, Unlimited integrations.

Smile: Loyalty Program Rewards price summary

Pricing summary	Free plan available. Free trial available.
Total pricing plan(s)	4
Number of free plan(s)	1
Number of paid plan(s)	3
Cost of paid plan(s)	$15, $79, $199
Free trial available	Yes, for 14 day(s)

For further information regarding Smile: Loyalty Program Rewards pricing plans, see the official website.

Comparison

Top Smile: Loyalty Program Rewards alternatives — detailed comparison

The table below highlights the crucial differences between Smile: Loyalty Program Rewards and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps	Smile: Loyalty Program Rewards Install	BON Loyalty Program & Rewards Install	Loyup: Loyalty Points RewardsInstall	Add app
General information
Ratings	4.9 ★ (4,632 reviews)	5.0 ★ (1,959 reviews)	5.0 ★ (2 reviews)
Developed by	Smile.io	VEGAHUB Technology Inc.	Loyup
Launch date	2 December 2014	16 August 2021	14 July 2026
Pricing	Free, $15/month, $79/month, $199/month	Free, $15/month, $29/month, $129/month	Free
Objective	Earn customer loyalty with points, rewards, and referral incentives.	Rewards app with points, referrals, and VIP programs.	Build loyalty program with store credit rewards and VIP tiers
Categories	Loyalty and rewards, Pop-ups	Loyalty and rewards, Pop-ups	Loyalty and rewards, Pop-ups
Key features & highlights
Purpose	Start your own rewards program to transform new customers into lifelong clients.	A strong loyalty program creator, specifically for fast-growing businesses.	Build a loyalty points program, customer rewards, VIP tiers, referrals, and more rewards.
Features list	Reward customers with points for every order to encourage repeat purchases and loyalty. Offer VIP tiers and exclusive perks to incentivize ongoing engagement and higher spending. Create and manage referral programs that turn existing customers into brand advocates.	Reward customers with points for both online and in-store purchases seamlessly. Customize rewards with expiration dates and combine them with discounts. Display loyalty widgets and emails in over 250 languages automatically.	—
Highlights	Based in United States	—	—
User reviews and ratings
Recommended	96.7%	98.9%	100.0%
Pros	Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes. The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate. Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications. Boosts customer retention and repeat purchases, with features like points and rewards driving engagement. Offers flexibility to tailor rewards and branding to match business needs and customer preferences. Runs smoothly without noticeable lag, contributing to a positive user experience. The free version provides substantial value, making it accessible for small businesses. Users appreciate timely updates and improvements based on feedback. Clean, elegant interface that enhances the customer experience and aligns with brand aesthetics. Includes tutorials, guides, and responsive support to help users maximize the app’s features.	Consistently praised for responsiveness, friendliness, and going above and beyond to resolve issues. Frequently highlighted for its straightforward and intuitive installation process. Users appreciate the ability to tailor the app’s features and appearance to their specific needs. Noted for its intuitive design and ease of navigation. Support team is commended for fast and efficient assistance. Offers a wide range of advanced functionalities, even in the free plan. The sleek and functional interface is frequently praised. Works well with existing systems and requires minimal technical expertise. Users find the app’s value for money to be excellent. Many report increased customer engagement and repeat purchases.	—
Cons	Some users find the pricing steep, especially for small businesses needing premium features. Issues reported with Internet Explorer, affecting customer sign-up and rewards access. Key functionalities like granular reporting or point expiration are locked behind higher-tier plans. Minor delays in changes reflecting on the storefront after customization. A few users noted confusion or dissatisfaction with the jump between free and paid plans.	One user noted the inability to adjust discount amounts on Shopify POS. Some beginners found certain features initially confusing. A few users desired more flexibility in removing or customizing app branding.	—
Pricing and plans
Total pricing plans	4	4	0
Free plan	Available	Available	Not available
Free trial	Yes, for 14 day(s)	Yes, for 7 day(s)	No
Technical information
Rating	4.9 ★	5.0 ★	5.0 ★
Total reviews	4,667	1,978	6
Launch date	2 December 2014	16 August 2021	14 July 2026

More details about Smile: Loyalty Program Rewards

Product description

Smile.io is a user-friendly platform providing loyalty, referrals, and VIP rewards programs to boost sales and brand loyalty. It integrates easily with other apps, requires no coding skills, and comes with 24/7 expert support for any related queries or assistance.

AI summary

The app is a Shopify loyalty and rewards program designed to enhance customer engagement and retention through customizable point-based incentives, referrals, and discounts. Its key strengths include seamless integration with Shopify and third-party apps like Klaviyo and Omnisend, a user-friendly interface for both merchants and customers, and robust customization options to align with brand identity. The app offers a free tier with essential features, making it accessible for small businesses, while paid plans provide advanced functionalities such as granular reporting and email integrations. Notable strengths are its exceptional customer support, characterized by rapid response times, clear communication, and proactive problem-solving. The app’s design is praised for being intuitive and visually cohesive with storefronts, and its features—like POS compatibility and referral rewards—are effective in driving repeat purchases. However, some limitations include a significant price jump between tiers, with critical features like point expiration or segmentation locked behind higher plans. A few users note minor technical issues, such as browser compatibility challenges for customer sign-ups. Overall, the app is a well-regarded solution for loyalty programs, balancing ease of use with powerful features, though its pricing structure may be a barrier for smaller businesses.

Support

For any questions, concerns, or assistance with Smile: Loyalty Program Rewards, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Smile: Loyalty Program Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Smile: Loyalty Program Rewards are available in various languages on the Shopify app store, including English, French, Japanese, German, Italian, Chinese (Simplified), Portuguese (Brazil), Dutch, and Spanish.

Smile: Loyalty Program Rewards support information in a nutshell

Support email	help@smile.io
Contact number(s)	Not available
FAQ page	FAQ details
Privacy policy	Privacy details
Language support	English, French, Japanese, German, Italian, Chinese (Simplified), Portuguese (Brazil), Dutch, and Spanish

Integration

The list of top Shopify apps, features or software tools that Smile: Loyalty Program Rewards seamlessly integrates with are given below.

CheckoutCustomer accountsShopify POSShopify FlowShopify AdminGorgiasJudge.meKlaviyoLooxMailchimpRecharge

Developer

Name	Smile.io
Profile	See all apps by Smile.io
Website	View developer profile
Address	PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9

Installation

How to install Smile: Loyalty Program Rewards on your Shopify store

Send your details

Your name, email and store domain go straight to the Smile.io team.

The developer gets in touch

Smile.io contacts you directly to arrange setup for your store.

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8

★★★★★

4,667 total reviews

54,265

4250

359

224

169

Smile: Loyalty Program Rewards has an overall rating of 4.8 stars from a total of 4,667 reviews on the Shopify app store. Of these, 4,515 (96.7%) are positive, 59 (1.3%) are neutral, and 93 (2.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Just Add Veganfrom Australia · 29 October 2026

Very happy so far. We had an issue with points calculation, to do with GST on shipping, but Smile fixed it. Thank you for all your help, Ezra!

★★★★★Hugs & Things - Siliconen kralenfrom Netherlands · 27 October 2026

Absolutely amazing customer service! Lisa went above and beyond to help me get started with Smile. She proactively created a beautiful loyalty landing page for my store, explained the migration process step by step, and answered all my questions with incredible patience and enthusiasm.After a frustrating experience with my previous loyalty provider, this was such a breath of fresh air. I genuinely couldn't be happier with the support I've received. Thank you so much, Lisa!

★★★★★Cheddrfrom United States · 27 October 2026

Shelby ROCKS! Experienced the best customer service with Smile! Best live customer support for any Shopify App out there. Went above and beyond helping with multiple questions and edits. Thank you Smile and Thank you Shelby!

★★★★★True North Detail Suppliesfrom Canada · 27 October 2026

Lisa was a great help, she took initiative and helped me develop the landing page for our store and made herself readily available for further help if needed. Great customer service!

★★★★★Kasho UKfrom United Kingdom · 22 October 2026

The customer service these guys provide is top drawer, we are using the app on a few sites now and nothing is too much trouble for the team at Smile, highly recommended!

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank

Pop-ups · loyalty program

Total reviews

4,667

▲ 50 vs 30 days ago

Average rating

4.8 ★

0.00 vs 30 days ago

Top market

50.2% of installs · ▼ 0.01%

Category & keyword rankings

Position and market share today

CategoryPop-ups	#1	13.5% ▼0.1
Keywordloyalty program	#1	58.6% ▼0.7
Keywordrewards program	#1	57.1% ▲35.8
Keywordsmile rewards and loyalty	#1	55.3% ▼0.0

Reviews trend

Cumulative reviews · last 6 months

4,288 → 4,667 reviews · rating steady at 4.8★

Ranks #1 in 10 of 10 App Store groups tracked.Open full charts →

Smile: Loyalty Program Rewards FAQs

How do I install the Smile: Loyalty Program Rewards Shopify app?

To install Smile: Loyalty Program Rewards on your Shopify store, click on the Smile: Loyalty Program Rewards installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Smile: Loyalty Program Rewards on your Shopify store, then contact us now.

What are the key features of Smile: Loyalty Program Rewards?

The key features offered by Smile: Loyalty Program Rewards to Shopify store owners are:

Create a powerful loyalty program in minutes: points, VIP, referrals & more
Customize every detail to match your brand's look and feel
Embed loyalty on product pages, at checkout, with a modern loyalty page
Loyalty Hub: Offer the ultimate home for rewards inside customer accounts
Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love

Does Smile: Loyalty Program Rewards integrate with other Shopify apps or tools?

Yes, Smile: Loyalty Program Rewards seamlessly integrates with other Shopify apps or tools, such as Adjust the appearance of the rewards launcher, panel, and emails to fit your brand's style., Promote regular buying by letting occasional customers earn and use points., Connect with all your preferred applications for email, reviews, and customer support..

Is there a free trial available for Smile: Loyalty Program Rewards?

Yes, Smile: Loyalty Program Rewards offers a 14-day free trial on all its paid plans.

What are the pricing plans for Smile: Loyalty Program Rewards?

The app has 4 pricing plans: 1 free and 3 paid. The paid plans cost $15/month, $79/month, $199/month, and come with a 14-day free trial period.

How does billing work for Smile: Loyalty Program Rewards?

Smile: Loyalty Program Rewards uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Smile: Loyalty Program Rewards allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Smile: Loyalty Program Rewards offer customer support?

Yes, Smile: Loyalty Program Rewards offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Smile: Loyalty Program Rewards offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Smile: Loyalty Program Rewards compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Show all 9 FAQs

Alternatives

See all alternatives to Smile: Loyalty Program Rewards

BON Loyalty Program & Rewards

by VEGAHUB Technology Inc.

Rewards app with points, referrals, and VIP programs.

Free plan · From $15/mo · 7d trial

★ 5.0 (2K)

Get — Free plan See rank & install trends →

Loyup: Loyalty Points Rewards

by Loyup

Free

★ 5.0 (2)

Fast Loyalty Rewards Program

by Loyalty Palm

Free

★ 5.0 (27)

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Smile: Loyalty Program Rewards Shopify App by Smile.io

Install in your Shopify store We pass your name, email and store domain to the Smile.io team so they can help install and configure the app on your store.

Pros and cons

Screenshots

About the app