Start your own rewards program to transform new customers into lifelong clients. Earn customer loyalty with points, rewards, and referral incentives.
4.9
(4,117)
THEBLACKWARDROBE.COM, United Kingdom
The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.
Track Smile: Loyalty Rewards Program's ranking, reviews, and performance over time with interactive charts. See how it compares to similar apps in the same category.
Final Output:
Exceptional Customer Support: Consistently praised for quick, friendly, and effective assistance, often resolving issues within minutes.
User-Friendly Interface: The app is frequently described as intuitive, easy to set up, and simple for both merchants and customers to navigate.
Seamless Integrations: Works well with platforms like Shopify, Klaviyo, and Omnisend, enhancing functionality without complications.
High Cost for Advanced Features: Some users find the pricing steep, especially for small businesses needing premium features.
Limited Browser Compatibility: Issues reported with Internet Explorer, affecting customer sign-up and rewards access.
Earn customer loyalty with points, rewards, and referral incentives.
Points program
Referral program
Basic branding
Analytics overview
Data exports
Advanced branding options
Customizable emails
Nudges (on-site reminders)
2 integrations (e.g. Klaviyo, Judge.me)
5 specialized reports
Run points bonus events
SEO-friendly loyalty page
Embed Smile on your store
Free product rewards
VIP & Points expiry
Dedicated launch plan
25+ specialized reports
API access
Priority support
Preferred pricing for multiple shops
Not sure which plan to pick? Discuss Free or Starter plans with us, learn about custom pricing, or get a demo.
The app has 4 pricing plans: 1 free and 3 paid. The free plan(s) offered by Smile: Loyalty Rewards Program: (Free). The paid plan(s) offered by Smile: Loyalty Rewards Program: (Starter, Growth, Plus).
The details of the plan(s) are outlined below:
Free: This plan is free forever, incurring no subscription costs. It offers a wide range of features like Points program, Referral program, Basic branding, Analytics overview, Data exports.
Starter: The Starter plan costs $49 and has no free trial period. The plan offers a host of features, including Advanced branding options, Customizable emails, Nudges (on-site reminders), 2 integrations (e.g. Klaviyo, Judge.me), 5 specialized reports.
Growth: The Growth plan costs $199 and has no free trial period. The plan offers a host of features, including Run points bonus events, SEO-friendly loyalty page, Embed Smile on your store, Free product rewards, VIP & Points expiry, Unlimited integrations.
Plus: The Plus plan costs $999 and has no free trial period. The plan offers a host of features, including Dedicated launch plan, 25+ specialized reports, API access, Priority support, Preferred pricing for multiple shops, High-volume pricing available.
| Pricing summary | Free to install |
| Total Pricing Plan(s) | 4 |
| Number of free plan(s) | 1 |
| Number of paid plan(s) | 3 |
| Cost of Paid Plan(s) | $49, $199, $999 |
| Free trial available | No |
For further information regarding Smile: Loyalty Rewards Program app pricing plans, see the official website.
If you are looking for discounts on Smile: Loyalty Rewards Program app pricing plans, feel free to contact our team - we'd be happy to help! Additionally, if you are an agency or a shop merchant with multiple Shopify stores, we can work directly with Smile.io to secure better deals on the Smile: Loyalty Rewards Program app exclusively for you.
*Disclaimer: Please note that ShopDigest doesn't guarantee discounts on apps as any changes to the pricing plans are ultimately up to the discretion of the developer.
“The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.”
“We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas ”
“Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!”
THEBLACKWARDROBE.COM
United Kingdom
Brandheroes
Denmark
AnimalBiome
United States
Red Stick Spice Company
United States
Splendor Beauty Emporium
United States
We specialize in creating reward programs for loyalty, referrals, and VIPs, aiming to boost sales, encourage repeat buying, and strengthen brand loyalty.
Reduce buying costs and increase sales and customer retention by using referrals, points, rewards and more. Set up a loyalty program quickly!
Boost your email marketing and subscription tools using loyalty data. Encourage reviews through points and reward your customers at the point of sale and beyond.
The table below highlights the crucial differences between Smile: Loyalty Rewards Program and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.
Add App | |||
|---|---|---|---|
| General Information | |||
| Ratings | 4.9(4,038 reviews) | 5.0(1,549 reviews) | |
| Developed by | Smile.io | BON Loyalty | |
| Launch Date | 12/2/2014 | 8/16/2021 | |
| Pricing | Free, $49/month, $199/month, $999/month | Free, $25/month, $99/month, $349/month | |
| Objective | Earn customer loyalty with points, rewards, and referral incentives. | Rewards app with points, referrals, and VIP programs. | |
| Categories | Loyalty and rewards, Pop-ups | Loyalty and rewards, Pop-ups | |
| Key Features & Highlights | |||
| Purpose | Start your own rewards program to transform new customers into lifelong clients. | A strong loyalty program creator, specifically for fast-growing businesses. | |
| Features List |
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| Highlights |
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| User Reviews and Ratings | |||
| Recommended % | 96.5% | 98.7% | |
| Pros |
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| Cons |
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| Pricing and Plans | |||
| Total Pricing Plans | 4 | 4 | |
| Free Plan | Available | Available | |
| Free Trial | No | Yes, for 7 day(s) | |
| Technical Information | |||
| Rating | 4.9 | 5.0 | |
| Total Reviews | 4,117 | 1,603 | |
| Launch Date | 12/2/2014 | 8/16/2021 | |
| SD Points | 952 | 494 | |
ShopDigest helps businesses upgrade their Shopify stores by offering easy app installation services.
Smile: Loyalty Rewards Program has an overall rating of 4.8 stars from a total of 4117 reviews on the Shopify app store. Of these, 3973 (96.5%) are positive, 55 (1.3%) are neutral, and 89 (2.2%) are negative*.
*Ratings above four stars fall under positive review, three stars reviews fall under neutral, and anything less than two stars falls under negative.
The customer service is absolutely FANTASTIC! Special thanks to Lisa and Andrea for their kind patience in answering my many questions.I'm giving 4 stars because the starter (paid) plan could offer more "rewards" than it does currently. Also, the interface/navigation is very frustrating. Certain things like the widget are edited via two seprate sections, which can be a nightmare if you're still familiarising yourself with the setup........And there's so many additional options/settings available and you don't know your plan is not entitled to them until you start clicking and try activating them. That, is very frustrating as a user.
We’ve used Smile.io since 2018 to manage our influencer rewards, and it’s been rock solid. The platform is reliable, easy to use, and their customer support is always fast and helpful. A great long-term partner for loyalty and rewards. /Thomas
Very helpful support! They helped enable us to use the program to it's full potential. Really appreciate their quick and generous support!
overall the app is great. It's working well for us and our customers. I do wish there were some language about gift card purchases and that points are not earned on those purchases. That issue comes up often for us..
Cole at Smile.io has been absolutely amazing to work with! He’s professional, kind, and always provides excellent customer service. You can tell he truly cares about the people he’s helping. It’s been such a great experience communicating with him!


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