Contact form Master Shopify App by cloud1galaxy

Make various 'contact us' forms for your store to boost customer engagement and sales. Elegant contact us / form widget with many features.

4.8 15 reviewsFreePaid from $3.99/month

Install in your Shopify store We pass your name, email and store domain to the cloud1galaxy team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Contact form Master

Pros
  • Efficient Customer Support: Quick and helpful responses to user issues, often resolving problems within hours.
  • User-Friendly Interface: Simple and intuitive setup, making it easy for users to install and configure.
  • Free and Functional: Offers robust features without hidden costs, appreciated by users for its value.
  • File Upload Feature: Unique functionality allowing file attachments in contact forms, not commonly found in free alternatives.
Cons
  • Multilingual Limitations: Lack of support for non-English characters and missing translations for some languages.
  • Technical Glitches: Occasional bugs, such as forms disappearing after page changes, requiring reinstallation.

Screenshots

Contact form Master Shopify app screenshot 1
Contact form Master Shopify app screenshot 2
Contact form Master Shopify app screenshot 3
Contact form Master Shopify app screenshot 4
Contact form Master Shopify app screenshot 5

About the app

Elegant contact us / form widget with many features.

  • Form Creation Preview: Preview your "contact us" form as you create it in the backend.
  • Multiple page forms: Include several forms on various pages.
  • Upload Feature: Option to upload files
  • Store Customization: Change the font, font size, color, and contact form to match the store's style.
  • Effortless Installation: No coding required. You can easily install it on any page with just one click.

Install in your Shopify store We pass your name, email and store domain to the cloud1galaxy team so they can help install and configure the app on your store.

Keywords

multiple contact forms Shopify appscustom contact forms Shopify appsfile upload forms Shopify appsno coding contact forms Shopify appspreview contact forms Shopify appscustomer interaction forms Shopify appssales boost forms Shopify apps

Key features

  • Preview forms in real-time while editing them in the backend.
  • Add multiple forms across different pages for versatile customer interactions.
  • Enable file uploads for customer convenience and detailed inquiries.

Pricing

Contact form Master pricing plans

Starter Plan
$0 /month
  • Multiple Form Embed anywhere in the site
  • 40 Submissions/mo
  • Customize font, color to match the store
  • Add Bcc, Cc
  • One-Click installation
Basic Plan
$3.99 /month
  • All feature of starter plan+
  • Unlimited form submissions
  • File upload
  • View the form submission
  • No Branding

Not sure which plan to pick? Discuss Starter Plan or Basic Plan plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Contact form Master costs for each of the plan(s)

The app has 2 pricing plans: 1 free and 1 paid. The free plan offered by Contact form Master is Starter Plan. The paid plan offered by Contact form Master is Basic Plan.

The details of the plans are outlined below.

  • Starter Plan: this plan is free forever, incurring no subscription costs. It offers a wide range of features like Multiple Form Embed anywhere in the site, 40 Submissions/mo, Customize font, color to match the store, Add Bcc, Cc, One-Click installation.
  • Basic Plan: the Basic Plan plan costs $3.99 and comes with a 7-day free trial period. The plan offers a host of features, including All feature of starter plan+, Unlimited form submissions, File upload, View the form submission, No Branding, Extra customization if needed.

Contact form Master price summary

Pricing summaryFree plan available. Free trial available.
Total pricing plan(s)2
Number of free plan(s)1
Number of paid plan(s)1
Cost of paid plan(s)$3.99
Free trial availableYes, for 7 day(s)

Install in your Shopify store We pass your name, email and store domain to the cloud1galaxy team so they can help install and configure the app on your store.

Comparison

Top Contact form Master alternatives — detailed comparison

The table below highlights the crucial differences between Contact form Master and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Add app
General information
Ratings4.8 ★ (15 reviews)4.8 ★ (129 reviews)4.8 ★ (2,034 reviews)
Developed bycloud1galaxySeedGrow AppsHulkApps
Launch date30 March 202018 November 202111 August 2017
PricingFree, $3.99/monthFree, $6.90/monthFree, $12.90/month, $24.90/month
ObjectiveElegant contact us / form widget with many features.Customer service chat and contact button on WhatsApp.Make fashionable forms quickly and easily.
CategoriesFormsChat, FormsForms, Surveys
Key features & highlights
PurposeMake various 'contact us' forms for your store to boost customer engagement and sales.WhatsApp chat button and click-to-chat feature available on all product pages, collection pages, blogs, and more!Create strong forms using our simple Form Builder app.
Features list
  • Preview forms in real-time while editing them in the backend.
  • Add multiple forms across different pages for versatile customer interactions.
  • Enable file uploads for customer convenience and detailed inquiries.
  • Display a responsive WhatsApp chat button on all store pages.
  • Customize the WhatsApp button design to match your brand.
  • Set up multiple agents with individual profiles and working hours.
  • Create unlimited custom forms with drag-and-drop design for effortless customization.
  • Secure forms with Google reCaptcha to prevent spam and fake submissions.
  • Use conditional logic to dynamically adapt form fields based on user inputs.
Highlights——
  • Based in Italy
User reviews and ratings
Recommended93.3%96.2%96.6%
Pros
  • Quick and helpful responses to user issues, often resolving problems within hours.
  • Simple and intuitive setup, making it easy for users to install and configure.
  • Offers robust features without hidden costs, appreciated by users for its value.
  • Unique functionality allowing file attachments in contact forms, not commonly found in free alternatives.
  • Flexibility to adjust colors and form fields, meeting basic design needs.
  • Support team promptly addresses technical problems, enhancing user satisfaction.
  • Overall satisfaction with the app’s performance and support, leading to high recommendations.
  • Responsive, knowledgeable, and quick to resolve issues, often praised by users.
  • Simple and straightforward installation process with minimal technical hurdles.
  • Highly customizable widget to match website design and branding preferences.
  • Works flawlessly with Shopify stores, enhancing customer communication.
  • The app runs smoothly without impacting site loading speed.
  • Facilitates instant communication, improving conversion rates.
  • Intuitive design and navigation, appreciated by both technical and non-technical users.
  • Consistently performs as expected, with minimal bugs or disruptions.
  • Offers valuable features even in the free version, making it accessible.
  • Allows multiple agents to handle customer inquiries efficiently.
  • Consistently praised for being fast, responsive, and highly effective in resolving issues.
  • Frequently highlighted for its intuitive interface and straightforward setup process.
  • Users appreciate the extensive functionality available without a paid subscription.
  • Offers a high level of flexibility in form design and branding.
  • The app is noted for its quick loading and smooth operation.
  • Forms are described as sleek and matching store branding.
  • Users report consistent and dependable form functionality.
  • Simplifies form creation for users of all technical levels.
  • Forms work well on various screen sizes and platforms.
Cons
  • Lack of support for non-English characters and missing translations for some languages.
  • Occasional bugs, such as forms disappearing after page changes, requiring reinstallation.
  • Some users reported the app redirecting to incorrect WhatsApp numbers.
  • A few users desired more functionalities like live chat or pre-filled responses.
  • Isolated complaints about unauthorized code insertion and data security issues.
  • Minor issues with certain themes or other installed apps.
  • Some users noted restrictions that may require upgrading.
  • A few reports of difficulties embedding forms on certain websites.
  • Mentioned as a minor drawback by some users.
  • A small number of users needed initial support to understand advanced features.
  • Rare instances where forms didn’t display correctly after theme updates.
Pricing and plans
Total pricing plans223
Free planAvailableAvailableAvailable
Free trialYes, for 7 day(s)Yes, for 14 day(s)Yes, for 3 day(s)
Technical information
Rating4.8 ★4.8 ★4.8 ★
Total reviews151312,042
Launch date30 March 202018 November 202111 August 2017

More details about Contact form Master

Product description

The Contact form app is a straightforward application designed to enhance customer interaction on your website. It boasts a friendly user interface and easily manageable structure, allowing even those without technological expertise to install and handle the app with ease.

AI summary

This Shopify app provides a free, user-friendly contact form solution with customizable features such as field adjustments, color changes, and a unique file upload function not commonly found in similar free apps. It is easy to install and integrates seamlessly into store pages, offering flexibility in form placement. The app excels in responsive and efficient customer support, often resolving technical issues quickly. However, it has limitations, including a lack of multilingual character support, no background or logo customization, and occasional bugs requiring reinstallation after page edits. While confirmation emails are not automatically sent, the app remains a practical choice for basic contact form needs, particularly for small to medium-sized stores prioritizing simplicity and reliable support.

Support

For any questions, concerns, or assistance with Contact form Master, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected].

Language support

Details of the Contact form Master are available in various languages on the Shopify app store, including English.

Contact form Master support information in a nutshell
Support emailsupport@cloudonegalaxy.com
Contact number(s)Not available
FAQ pageNot available
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Contact form Master seamlessly integrates with are given below.

No integration details available.

Developer
Namecloud1galaxy
ProfileSee all apps by cloud1galaxy
WebsiteView developer profile
AddressPune, MH

Installation

How to install Contact form Master on your Shopify store

1

Send your details

Your name, email and store domain go straight to the cloud1galaxy team.

2

The developer gets in touch

cloud1galaxy contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.8
★★★★★
15 total reviews
513
41
31
20
10

Contact form Master has an overall rating of 4.8 stars from a total of 15 reviews on the Shopify app store. Of these, 14 (93.3%) are positive, 1 (6.7%) are neutral, and 0 (0.0%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★Nicki Lynn Jewelryfrom United States · 17 April 2025

This form makes everything easier for customers to contact me in confidence. Customer Service was super fast in response to an issue I had with my page. They are super efficient and I so glad I am using them on my page and in my business! Highly recommend~ :)

★★★★★Christine ® | Designerfrom United States · 26 May 2022

Hi thereThanks for came back and fixed it. I appreciate it. Have a wonderful day! stylewithchristine.com is my site.

★★★★★Realize sportfrom Italy · 14 July 2021

I use this app and I am fine, quick assistance and in a few hours they solved the problem. Very nice and friendly, I recommend this app to everyone

★★★★★EversparkAufrom Australia · 1 December 2020

I used this app to create my custom design form. In setting it up, I had some issues and support was just AMAZING! I have to say, you do not expect such fantastic support from a free app at all and I am just so pleased. Lots of functionality in the app itself. This was one of my things that I needed to see if I could continue on Shopify and you guys ticked the box, so I am really grateful. Thank you so much.

★★★★★Mara Dancewearfrom Spain · 9 November 2020

This app is really useful and easy to use. We received an excellent customer service for the doubts we had.

Install in your Shopify store We pass your name, email and store domain to the cloud1galaxy team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#17
contact us form
Total reviews
15
No change vs 30 days ago
Average rating
4.8 ★
0.00 vs 30 days ago
Top market
US
69.8% of installs

Category & keyword rankings

Position and market share today

Keywordcontact us form#170.0%
Keywordcontact form#25—
Keywordconstant contact#38—
KeywordFont size#40—

Reviews trend

Cumulative reviews · last 6 months

15 → 15 reviews · rating steady at 4.8★
Ranks #17 in 1 of 8 App Store groups tracked.Open full charts →

Contact form Master FAQs

How do I install the Contact form Master Shopify app?
To install Contact form Master on your Shopify store, click on the Contact form Master installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Contact form Master on your Shopify store, then contact us now.
What are the key features of Contact form Master?

The key features offered by Contact form Master to Shopify store owners are:

  • Simultaneous preview your contact us form while creating form in the backend.
  • Add Multiple form in different pages.
  • File upload option
  • Customize font, font size, color, and contact form to match the store.
  • Absolutely no coding needed. Easy 1click install allows installation on any page
Does Contact form Master integrate with other Shopify apps or tools?

Yes, Contact form Master seamlessly integrates with other Shopify apps or tools, such as Preview your "contact us" form as you create it in the backend., Include several forms on various pages., Option to upload files.

Is there a free trial available for Contact form Master?

Yes, Contact form Master offers a 7-day free trial on all its paid plans.

What are the pricing plans for Contact form Master?

The app has 2 pricing plans: 1 free and 1 paid. The paid plan cost $3.99/month, and comes with a 7-day free trial period.

How does billing work for Contact form Master?

Contact form Master uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Contact form Master allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Contact form Master offer customer support?

Yes, Contact form Master offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected].

Is Contact form Master compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

Alternatives

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the cloud1galaxy team so they can help install and configure the app on your store.

.myshopify.com
4.8★★★★★15 reviews · 93.3% positive

Writing reviews on ShopDigest is coming soon.

  • NL
    Nicki Lynn JewelryUnited States · 17 Apr 2025
    ★★★★★

    This form makes everything easier for customers to contact me in confidence. Customer Service was super fast in response to an issue I had with my page. They are super efficient and I so glad I am using them on my page and in my business! Highly recommend~ :)

  • C®
    Christine ® | DesignerUnited States · 26 May 2022
    ★★★★★

    Hi thereThanks for came back and fixed it. I appreciate it. Have a wonderful day! stylewithchristine.com is my site.

  • RS
    Realize sportItaly · 14 Jul 2021
    ★★★★★

    I use this app and I am fine, quick assistance and in a few hours they solved the problem. Very nice and friendly, I recommend this app to everyone

  • EV
    EversparkAuAustralia · 1 Dec 2020
    ★★★★★

    I used this app to create my custom design form. In setting it up, I had some issues and support was just AMAZING! I have to say, you do not expect such fantastic support from a free app at all and I am just so pleased. Lots of functionality in the app itself. This was one of my things that I needed to see if I could continue on Shopify and you guys ticked the box, so I am really grateful. Thank you so much.

  • MD
    Mara DancewearSpain · 9 Nov 2020
    ★★★★★

    This app is really useful and easy to use. We received an excellent customer service for the doubts we had.

  • AD
    Angel DearUnited States · 3 Nov 2020
    ★★★★★

    Just uploaded this app on our website and really find it quite easy to use and have everything I needed. It took me much longer to figure out how to add more fields. This app save me so much time. Thank you for your offer!

  • US
    Universal ShopItaly · 25 Oct 2020
    ★★★★★

    Great and easy to use!Most important, amazing and kind customer service. Don’t hesitate and go for this one!

  • SP
    Smartpaw Pet Online StoreSingapore · 23 Oct 2020
    ★★★★★

    Best Support Ever. Fast Response! Will spread the good words out to more people. This form is really useful!

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