Partner with us

Grow with ShopDigest. Programs for experts, developers and store owners.

Bespoke Shipping Shopify App by MZL Solutions

Make shipping rates flexible and customizable just the way you like. Customize your shipping rates

4.9 150 reviewsPaid from $19.99/month

Install in your Shopify store We pass your name, email and store domain to the MZL Solutions team so they can help install and configure the app on your store.

.myshopify.com

Pros and cons

Pros and cons of Bespoke Shipping

Pros
  • Based on the reviews, the dominant sentiment for overlapping themes is overwhelmingly positive, especially for customer support and customization. Here’s the cleaned-up output:
  • Exceptional Customer Support: Consistently praised for responsiveness, expertise, and patience in resolving complex shipping issues.
  • High Customization: Offers extensive flexibility, including PHP macro editing, to tailor shipping rules to unique business needs.
  • Powerful Functionality: Handles complex shipping scenarios (e.g., multi-origin, perishable goods, dimensional weight) effectively.
Cons
  • Steep Learning Curve: Non-technical users find the PHP interface overwhelming without developer assistance.
  • Limited Refund Policy: A few users expressed frustration over non-refundable charges for unmet expectations.

Screenshots

Bespoke Shipping Shopify app screenshot 1
Bespoke Shipping Shopify app screenshot 2
Bespoke Shipping Shopify app screenshot 3
Bespoke Shipping Shopify app screenshot 4
Bespoke Shipping Shopify app screenshot 5
Bespoke Shipping Shopify app screenshot 6
Bespoke Shipping Shopify app screenshot 7

About the app

Customize your shipping rates

  • 4D Box & Stack: Accurate Live Rates: Boxing and stacking in 4D for precise live rates. It can handle over 80 live carriers.
  • Customer Group Rates: Make prices based on customer types like Wholesale and Retail.
  • Product Grouping: Organize products into categories and assign various prices for each, such as in Dropshipping.
  • Zone Classification: Set areas according to city and zip code.
  • Rule Customisation: Customise rules easily with our Macro Editor.

Install in your Shopify store We pass your name, email and store domain to the MZL Solutions team so they can help install and configure the app on your store.

Keywords

custom shipping rates Shopify appsflexible shipping rules Shopify appslive carrier rates Shopify appswholesale shipping rates Shopify appsdropshipping shipping rates Shopify appscity-based shipping zones Shopify appspostcode shipping zones Shopify appsadvanced shipping rules Shopify apps4D boxing shipping Shopify appsstacking shipping rates Shopify appscustomer group shipping Shopify appsmacro editor shipping Shopify appsaccurate live rates Shopify appscustomisable shipping Shopify apps

Key features

  • Calculate precise shipping rates using 4D boxing and stacking technology.
  • Access live rates from over 80 carriers for accurate pricing.
  • Set custom shipping rates for wholesale and retail customer groups.

Pricing

Bespoke Shipping pricing plans

Standard
$19.99 /month
  • 4D boxing and stacking
  • Prevent multi location double charging
  • 80+ live carriers
  • Wholesale/retail rates
  • Dropship rates

Not sure which plan to pick? Discuss Standard plans with us, learn about custom pricing, or get a demo.

Here’s an overview of Bespoke Shipping costs for each of the plan(s)

The app has 1 pricing plan: 0 free and 1 paid. The paid plan offered by Bespoke Shipping is Standard.

The details of the plans are outlined below.

  • Standard: the Standard plan costs $19.99 and comes with a 14-day free trial period. The plan offers a host of features, including 4D boxing and stacking, Prevent multi location double charging, 80+ live carriers, Wholesale/retail rates, Dropship rates, Zones by city/postcode, Advanced customisation via macro editor.

Bespoke Shipping price summary

Pricing summary$19.99/month. Free trial available.
Total pricing plan(s)1
Number of free plan(s)0
Number of paid plan(s)1
Cost of paid plan(s)$19.99
Free trial availableYes, for 14 day(s)

For further information regarding Bespoke Shipping pricing plans, see the official website.

Install in your Shopify store We pass your name, email and store domain to the MZL Solutions team so they can help install and configure the app on your store.

Comparison

Top Bespoke Shipping alternatives — detailed comparison

The table below highlights the crucial differences between Bespoke Shipping and similar other Shopify apps based on parameters like ratings, reviews, features, pricing, etc.

Apps
Bespoke ShippingInstall
SMART Shipping Rates & RulesInstall
Sendcloud | Shipping PlatformInstall
Add app
General information
Ratings5.0 ★ (150 reviews)5.0 ★ (465 reviews)4.5 ★ (516 reviews)
Developed byMZL SolutionsSMART Shipping RatesSendCloud
Launch date17 February 201514 June 202429 July 2015
Pricing$19.99/monthFree, $9.99/month, $19.99/monthFree, $40/month, $124/month, $249/month
ObjectiveCustomize your shipping ratesPostcode shipping rules calculator to set rates by productSimple automated shipping to support your business expansion.
CategoriesShipping ratesShipping rates, Delivery and pickupShipping, Shipping rates
Key features & highlights
PurposeMake shipping rates flexible and customizable just the way you like.Custom shipping rates & rules: weight, dimensions, postcode, product. Hide, sort, rename at checkoutAutomate your shipping easily to help expand your business.
Features list
  • Calculate precise shipping rates using 4D boxing and stacking technology.
  • Access live rates from over 80 carriers for accurate pricing.
  • Set custom shipping rates for wholesale and retail customer groups.
  • Hide unwanted shipping methods to simplify checkout.
  • Sort shipping rates for a cleaner customer experience.
  • Rename shipping options to align with your branding.
  • Create and print shipping labels in just a few clicks.
  • Access a wide range of carriers with flexible rate options.
  • Send branded tracking emails and SMS to keep customers engaged.
Highlights—
  • Based in United States
  • Based in Italy
User reviews and ratings
Recommended98.7%98.6%87.4%
Pros
  • Consistently praised for responsiveness, expertise, and patience in resolving complex shipping issues.
  • Offers extensive flexibility, including PHP macro editing, to tailor shipping rules to unique business needs.
  • Handles complex shipping scenarios (e.g., multi-origin, perishable goods, dimensional weight) effectively.
  • Seamlessly integrates with Shopify and third-party services like Zapiet or carrier APIs.
  • Long-term users report stability and accuracy in rate calculations over years of use.
  • Frequently noted as cost-effective compared to competitors with similar capabilities.
  • Developer-assisted configurations are completed swiftly, even for intricate requirements.
  • Supports diverse use cases (e.g., wholesale/retail splits, rural surcharges, live rates).
  • Guides and examples help users navigate customization, even with limited coding knowledge.
  • Users highlight increased conversions, reduced shipping errors, and improved customer satisfaction.
  • The app addresses complex shipping scenarios, including handling multiple conditions and variants not supported by default platforms.
  • Users highlight the straightforward installation and intuitive setup process, often completing configurations in minutes.
  • Multiple reviews praise the fast, friendly, and highly helpful support team, with specific mentions of going above and beyond.
  • The app provides essential features at no cost, which users find valuable compared to overpriced alternatives.
  • The app integrates effortlessly with Shopify, streamlining order management and label printing.
  • Automates shipping processes, significantly reducing manual work and improving efficiency.
  • Offers cost-effective shipping options compared to direct carrier contracts.
  • Intuitive design and easy navigation make it accessible for users of all technical levels.
  • Consistently delivers fast and accurate label generation and order fulfillment.
  • Supports a wide range of carriers, providing flexibility in shipping options.
  • Allows customization of tracking emails and labels to enhance customer communication.
  • Many users report sustained satisfaction over years of use.
  • Easy onboarding process with minimal configuration required.
Cons
  • Non-technical users find the PHP interface overwhelming without developer assistance.
  • A few users expressed frustration over non-refundable charges for unmet expectations.
  • Rare reports of rate calculation errors needing manual adjustments.
  • One user reported suspicious emails post-uninstallation, suspecting data leakage despite no external sharing of information.
  • Frequent complaints about delayed or ignored support tickets.
  • Unexpected charges and lack of transparency in billing.
  • Recurring issues with order synchronization, label printing, and tracking updates.
  • Difficulties in resolving claims for lost or damaged shipments.
  • Laggy interface and slow loading times, especially with large order volumes.
Pricing and plans
Total pricing plans134
Free planNot availableAvailableAvailable
Free trialYes, for 14 day(s)Yes, for 7 day(s)Yes, for 14 day(s)
Technical information
Rating5.0 ★5.0 ★4.5 ★
Total reviews150295517
Launch date17 February 201514 June 202429 July 2015

More details about Bespoke Shipping

Product description

Bespoke Shipping offers control over shipping rates and supports 80+ live carriers with 4D boxing for greater accuracy. It allows zoning by city and postcode, manages rates from different customer and product profiles, and sets rules based on factors like product tag, stock, etc. Bespoke is also compatible with Shopify Plus.

AI summary

Bespoke Shipping is a highly customizable Shopify app designed to handle complex shipping requirements that Shopify’s native features cannot accommodate. It offers two primary configuration methods: a user-friendly wizard for basic setups and a PHP macro editor for advanced, code-based rule creation, enabling granular control over shipping rates based on factors like weight, location, product type, customer tags, and delivery dates. Key strengths include exceptional flexibility, allowing businesses to tailor shipping logic precisely to their needs, and outstanding customer support, frequently highlighted for its responsiveness, expertise, and willingness to assist with setup and troubleshooting. The app excels in scenarios involving multi-origin shipping, perishable goods, regional surcharges, and integrations with third-party carriers. However, its reliance on PHP coding for advanced features may pose a challenge for non-technical users, and some reviews note a steep learning curve. While the app’s power and customization options are widely praised, a small subset of users found it overwhelming without developer assistance. Overall, Bespoke Shipping is a robust solution for merchants with intricate shipping needs, particularly when paired with its renowned support.

Support

For any questions, concerns, or assistance with Bespoke Shipping, the dedicated support team is readily available to help. To reach out to the support team, users can send an email to [email protected]. Additionally, Bespoke Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources in their app FAQ section.

Language support

Details of the Bespoke Shipping are available in various languages on the Shopify app store, including English.

Bespoke Shipping support information in a nutshell
Support emailhello@parcelintelligence.com.au
Contact number(s)Not available
FAQ pageFAQ details
Privacy policyPrivacy details
Language supportEnglish
Integration

The list of top Shopify apps, features or software tools that Bespoke Shipping seamlessly integrates with are given below.

CheckoutShopify FlowShopify Admin80+ Major CarriersFedExRechargeUPSUSPSZapiet
Developer
NameMZL Solutions
ProfileSee all apps by MZL Solutions
WebsiteView developer profile
AddressPO Box 526, Glen Waverley, VIC, 3150

Installation

How to install Bespoke Shipping on your Shopify store

1

Send your details

Your name, email and store domain go straight to the MZL Solutions team.

2

The developer gets in touch

MZL Solutions contacts you directly to arrange setup for your store.

3

Install at your own pace

Perfect your store’s functionality without the pressure to move on until you’re ready.

Customer reviews

4.9
★★★★★
150 total reviews
5148
40
30
20
12

Bespoke Shipping has an overall rating of 4.9 stars from a total of 150 reviews on the Shopify app store. Of these, 148 (98.7%) are positive, 0 (0.0%) are neutral, and 2 (1.3%) are negative*.

*Ratings above four stars fall under positive review, three star reviews fall under neutral, and anything less than two stars falls under negative.

★★★★★PetNetworkfrom Australia · 13 August 2026

Excellent app! Min has been amazing and helped us fine tune our shipping. Highly recommend!!

★★★★★The Wasabi Companyfrom United Kingdom · 22 June 2026

We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!

★★★★★Tea Lifefrom Australia · 14 June 2026

Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.

★★★★★Reno Sparesfrom Australia · 11 June 2026

This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!

★★★★★Quest Outdoors Australiafrom Australia · 1 May 2026

Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.

Install in your Shopify store We pass your name, email and store domain to the MZL Solutions team so they can help install and configure the app on your store.

Performance on the App Store

Rankings, review momentum and install geography, refreshed weekly. Open the full charts for history, benchmarks and keyword detail.

Category rank
#22
PO Box restrictions
Total reviews
150
No change vs 30 days ago
Average rating
4.9 ★
0.00 vs 30 days ago
Top market
AU
80.0% of installs

Category & keyword rankings

Position and market share today

KeywordPO Box restrictions#220.0% ▲0.0
KeywordRate blending#26—
KeywordHide rates#32—
KeywordMulti-origin#35—

Reviews trend

Cumulative reviews · last 6 months

145 → 150 reviews · rating steady at 4.9★
Ranks #22 in 1 of 10 App Store groups tracked.Open full charts →

Bespoke Shipping FAQs

How do I install the Bespoke Shipping Shopify app?
To install Bespoke Shipping on your Shopify store, click on the Bespoke Shipping installation link. Login to the Shopify store on which you want to install the app and follow the onboarding process. If you need our expert guidance to help you install Bespoke Shipping on your Shopify store, then contact us now.
What are the key features of Bespoke Shipping?

The key features offered by Bespoke Shipping to Shopify store owners are:

  • 4D boxing and stacking for accurate live rates. Supports 80+ live carriers.
  • Prevent double rates when orders are fulfilled by multiple locations.
  • Set rules by customer groups (wholesale/retail) and product groups (dropship).
  • Define zones by city and postcode.
  • Advanced rule customisation using our Macro Editor
Does Bespoke Shipping integrate with other Shopify apps or tools?

Yes, Bespoke Shipping seamlessly integrates with other Shopify apps or tools, such as Boxing and stacking in 4D for precise live rates. It can handle over 80 live carriers., Make prices based on customer types like Wholesale and Retail., Organize products into categories and assign various prices for each, such as in Dropshipping..

Is there a free trial available for Bespoke Shipping?

Yes, Bespoke Shipping offers a 14-day free trial on all its paid plans.

What are the pricing plans for Bespoke Shipping?

The app offers 1 paid plan, which cost $19.99/month, and comes with a 14-day free trial period.

How does billing work for Bespoke Shipping?

Bespoke Shipping uses USD for billing, with recurring and usage-based charges invoiced usually every 30 days.

Can I cancel or upgrade my subscription plan at any time?

Yes, Bespoke Shipping allows its subscribers to cancel or upgrade their subscription plan at any time.

Does Bespoke Shipping offer customer support?

Yes, Bespoke Shipping offers a dedicated support team for any kind of app-related assistance. To reach out to the support team, users can send an email to [email protected]. Additionally, Bespoke Shipping offers a comprehensive FAQ section to address common inquiries and provide self-help resources.

Is Bespoke Shipping compatible with my Shopify theme?

Please reach out to their support team at [email protected] to confirm its compatibility with your specific Shopify theme.

SMART Shipping Rates & RulesBuilt for Shopify
by SMART Shipping Rates

Free to install · From $9.99/mo · 7d trial
★ 5.0 (465)
Sendcloud | Shipping Platform
by SendCloud

Simple automated shipping to support your business expansion.

Free plan · From $40/mo · 14d trial
★ 4.5 (516)
Essent Estimated Delivery DateBuilt for Shopify
by Essential Apps

Free plan · From $4.99/mo
★ 5.0 (1K)

Most popular

Most popular Shopify apps on the market

Install in your Shopify store We pass your name, email and store domain to the MZL Solutions team so they can help install and configure the app on your store.

.myshopify.com
4.9★★★★★150 reviews · 98.7% positive

Writing reviews on ShopDigest is coming soon.

  • PE
    PetNetworkAustralia · 13 Aug 2026
    ★★★★★

    Excellent app! Min has been amazing and helped us fine tune our shipping. Highly recommend!!

  • TW
    The Wasabi CompanyUnited Kingdom · 22 Jun 2026
    ★★★★★

    We've been using the app for 3 years now - I wrote a review saying how great it was when we first set it up but I just wanted to write again to say how fantastic the support is. Min is always quick to get back to us and is so helpful - if something isn't working, it's always been because I have set it up wrong and didn't know how to do it. Min takes a look, finds the problem and either puts is right or tells us how to do it ourselves. Top notch!

  • TL
    Tea LifeAustralia · 14 Jun 2026
    ★★★★★

    Excellent support and solved a long standing problem I had with different shipping groups pertaining to wholesale and retail. WIll use this app a long time I'm sure. Also loads fast enough for a 3rd party app.

  • RS
    Reno SparesAustralia · 11 Jun 2026
    ★★★★★

    This app has delivered on every request I need and it is largely due to the excellent design of the app and wonderful customer service that comes it. If I could give them SIX stars I would, it's a fabulous app!

  • QO
    Quest Outdoors AustraliaAustralia · 1 May 2026
    ★★★★★

    Without a doubt the best service in the business. The app works extremely well and handles our complex rules with ease. Min has been nothing short of extrordinary support wise. Can't recommend enough.

  • TC
    The Closet Inc.Canada · 4 Dec 2025
    ★★★★★

    Great! Great! Great! Wow, Completely satisfied with their efficient customer service a ability to solve my complex shipping needs. I have recommended their services to all my associates. Great App! (2021)Updated Review (2025)It’s now almost five years since my original review, and Bespoke Shipping continues to deliver the same level of excellence that impressed us back in 2021. Their support has never wavered. As our business has scaled and our shipping requirements have become more complex, their team has consistently stepped in with fast, accurate solutions that keep our operations moving without interruption.What sets Bespoke apart is their long-term commitment. This isn’t just an app; it’s a partnership. They understand advanced shipping logic, real-world ecommerce challenges and the importance of reliability during high-volume periods. Every time we’ve needed them, they’ve been there with precise execution and professional guidance.After years of working together, Bespoke Shipping remains one of the most valuable components of our tech stack. If you need a system and a team you can depend on, they’re the benchmark.RF – CEO, The Closet Inc.

  • AH
    Aloft HobbiesUnited States · 20 Aug 2025
    ★★★★★

    The best shipping app I have ever used. I have been running ecommerce for over a decade and tried many different solutions, but this is the only one that has worked really well, has a lot of flexibility and gets accurate shipping quotes. Our USPS quotes are exact to the penny. Once you understand how to set everything up, it is a breeze. We have ours setup for free shipping on some products once the cart value hits a certain level, other products can never ship free due to their size, we have special handling for international orders, etc. But the life saver is knowning how many products will fit in a given box size. We have about 2000 skus and 30 different box sizes for our normal shipping. We sell things that are tiny, and some things that are too large for USPS. This app handles them all easily. Service from the company has been great when needed, but we have not needed much. Mostly just nice to ask them a quick question now and then. If you ship a range of products, then you need this app. It will take a while to setup all of your data, but it is well worth it.

  • A-
    apohealth - Gesundheit aus der ApothekeGermany · 13 Aug 2025
    ★★★★★

    Funktioniert perfekt und ist sehr leistungsstark, genau das was wir brauchen.

About ShopDigest

The Shopify ecosystem, shown through the work

ShopDigest is an independent directory of Shopify work. Developers, agencies and experts publish the projects they’ve actually shipped — migrations, rebuilds, custom apps, headless storefronts — with the results attached.

For merchants, that means judging a partner on evidence instead of a sales page: browse real builds in your category and budget, then reach out directly. For builders, it means one profile that keeps working after the project ships.

No commissions, no pay-to-rank placements. The best work rises because people save and follow it.

More about ShopDigest
About ShopDigest

Show the work.
Win the work.

A portfolio directory for the Shopify ecosystem — builders publish, merchants browse, nobody buys a better position.

More about ShopDigest